• Server Performance Monitoring: Proactively monitor server performance within a 24/7 environment to ensure systems are operating smoothly.
• Issue Resolution: Address and resolve server-related issues within specified timeframes in accordance with Service Level Agreements (SLAs).
• Troubleshooting: Identify and resolve server issues, including those related to the operating system and server applications.
• Documentation and Reporting: Prepare routine reports on server performance and status using Office applications (Excel, Word).

• Memberikan Informasi yang dibutuhkan konsumen mengenai layanan via telepon.
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via telepon.
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen via telepon.
• Melayani konsumen dengan cepat.
• Sopan dan ramah dalam berinteraksi dengan konsumen.
• Mengikuti proses dan standar kerja yang berlaku
• Mendokumentasikan interaksi dengan konsumen.

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon sesuai SOP yang berlaku
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen sesuai SOP yang berlaku
• Melayani konsumen dengan cepat
• Eskalasi ke unit terkait jika ada pertanyaan dan keluhan yang perlu di selesaikan lebih lanjut
• Sopan dan ramah dalam berinteraksi dengan konsumen
• Mengikuti proses dan standar kerja
• Mendokumentasikan interaksi konsumen

Koperasi Jasa Karyawan Telkom Satelit Membuka Lowongan Pekerjaan!

Kami sedang mencari kandidat untuk posisi berikut:

Staff Solution

Kualifikasi:

• Laki - Laki Usia Maksimal 25 Tahun
• Pendidikan minimal S1 Jurusan Teknik Telekomunikasi, Teknik Informatika, dan Teknik Komputer
• Pengalaman kerja minimal 1 tahun atau "Fresh Graduate" dipersilahkan
• Berpenampilan menarik dan berkomunikasi dengan baik
• Dapat bekerja secara tim maupun individu
• Dapat bekerja dibawah tekanan
• Memiliki kemampuan teknis dan analisa yang cukup memadai
• Dapat bekerja menggunakan laptop dengan kemampuan di perangkat lunak seperti MS Office, MS Ecxel, MS Powerpoint, dan Visio

Deskripsi Pekerjaan:

• Memberikan alternatif solusi atas kebutuhan dari Pelanggan atau Calon Pelanggan.
• Membuat dokumen teknis terkait solusi yang ditawarakan kepada Pelanggan atau Calon Pelanggan baik yang direct dan non direct.
• Membuat perhitungan harga penawaran.
• Membuat dokumen internal terkait kelayakan suatu proyek.
• Memberikan alternatif solusi baru yang belum menjadi produk perusahaan.
• Melakukan koordinasi baik di internal dan eksternal perusahaan dalam memberikan alternatif solusi

Benefit:

• Lembur
• BPJS Kesehatan, BPJS Ketenagakerjaan dan Asuransi Jiwa
• Tunjangan Hari Raya
• Bonus

Cara Melamar: Kirim CV dan surat lamaran Anda ke email [email protected] atau tautan pendaftaran dengan subjek "[Staff Solution] - [Nama Anda]" paling lambat tanggal 30 November 2024.

Menjual Produk

Pelayanan terhadap customer

Mengidentifikasi produk dan layanan untuk perbaikan dan penawaran produk, taktik penjualan, strategi pemasaran, dan aktivitas promosi

KUALIFIKASI

1. BERUSIA 19-35 TAHUN

2. PENDIDIKAN MIN SMA/SMK

3. TERBUKA UNTUK FRESHGRADUATE

4. MEMILIKI KENDARAAN BERMOTOR DAN SIM C AKTIF

KUALIFIKASI

1. BERUSIA 19-35 TAHUN

2. PENDIDIKAN MIN SMA/SMK

3. BERPENGALAMAN DIBIDANG YANG RELEVAN MIN 1 TAHUN

4. MEMILIKI KENDARAAN BERMOTOR DAN SIM C AKTIF

KUALIFIKASI

1. BERUSIA 19-35 TAHUN

2. PENDIDIKAN MIN SMA/SMK

3. BERPENGALAMAN DIBIDANG YANG RELEVAN MIN 1 TAHUN

4. MEMILIKI KENDARAAN BERMOTOR DAN SIM C AKTIF

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

• Develop and provide tool / transferred toll/ back up tools to support from new toy development stage through running in production stage
• Ensure tools are running as quoted in the tool plan
• Review tool and part design for any modification
• Conduct mold trial, verify and release approval document to production.

1. Develop method and process for painted new toy production.
2. Lead for piloting new toy and ensure the process is proper based on methods, tools, layout and process buyoff.
3. Contribute on design tooling and machinery for painted part accessories of new toys to achieve
4. Improve automation technology within process engineering with focusing on safety, quality, reliability and productivity.

• Prepare monthly inventory movement reports and analyses.
• Conduct monthly and weekly analyses of material purchase variances and obsolescence.
• Participate in monthly and annual stocktaking activities.
• Update and analyze standard costs on an annual basis.
• Prepare journal entries as required.
• Address ad hoc requests related to cost accounting activities.
• Assist in the monthly and year-end financial closing processes and analyses.
• Contribute to finance improvement programs and digitalization initiatives.

· Test AC and DC electricity

· Testing SNI and IEC standards

· Interpreting drawings

· Testing in the test room

• Design and develop services that deliver impact every day
• Operate and maintain highly scalable services
• Provide support on issues reported by CX that need support from engineer side
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity
• Continuously improve code quality, product execution, and learning experience
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution
• Solve challenging financial access problems in Indonesia by using cutting-edge technology
• Making sure all service delivery is scalable and secure

• Fast learner & good analytical thinking

• Have a strong technical knowledge in Go-Lang, and are capable of learning quickly (like, really fast)
• Have exposure to architectural patterns of high-scale web application, Clean Architecture and TDD
• Have experience with distributed storage and database systems, including SQL or NoSQL
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis
• Good communication skill, team player and comfortable working with a cross-functional team
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership
• Have built a high traffic application is a plus

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh regional Samarinda

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

The Partnership Officer will play a pivotal role in fostering and managing partnerships for Wecare.id, focusing on building strong relationships with community organizations, NGOs, and other stakeholders to promote our services and initiatives.

Responsibilities:

• Identify and engage potential partners to enhance Wecare.id's outreach and impact.
• Develop and implement strategies to strengthen partnerships, ensuring mutual benefits for Wecare.id and its partners.
• Manage the onboarding process for new partners, including training and support.
• Collaborate with internal teams to create resources and materials that support partner engagement.
• Track and report on partnership performance and outcomes to management.

• A bachelor's degree in a relevant field such as business, communications, or social sciences.
• At least 3-5 years of experience in partnership management, business development, or community engagement.
• Excellent communication and interpersonal skills to build strong relationships.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Self-motivated and proactive in identifying opportunities for partnership growth.
• Familiarity with community organizations and NGOs is a plus.

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Bontang

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

Apply for this job

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Unit

• Private Health Insurance
• Training & Development

Responsibilities

• Translate stakeholder vision & expectations into design vision and interfaces.
• Define design requirements for large to mega design builds.
• Conducting competitive analysis of existing products in the marketplace to identify opportunities for improvement
• Conducting usability studies to identify areas for improvement in existing products or to test new product concepts.
• Ensuring that designs meet industry standards for usability, durability, and appearance
• Working with Engineering team to ensure that designs can be implemented effectively in code
• Able to manage project timeline and deliver your design on time.

• A strong track record and understanding of visual design
• A portfolio showing & demonstrating your work & craftsmanship
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You pay strong attention to detail and have a keen eye for aesthetics.
• You are a strong team player who can collaborate effectively with different stakeholders.
• Self-starter, someone who takes the initiative, can work without supervision, and conduct projects independently
• Experience designing for commonly used device web (desktop & mobile), Android, and IOS
• Familiar with collaborative design tools such as Figma, Maze.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.

• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

At AYANA MidPlaza Jakarta, we are looking for a dedicated and charismatic Spa Receptionist to enhance our guest experience. As the first point of contact for our spa, you will play a crucial role in providing outstanding service to our guests, ensuring a seamless and exceptional spa experience. Your professionalism and attention to detail will be vital as you assist guests in navigating our spa services, while also managing appointments and inquiries with efficiency.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and promotions.
• Manage appointment scheduling and maintain accurate records in our booking system.
• Process payments and handle transactions in compliance with company procedures.
• Respond promptly to guest inquiries via phone or email.
• Ensure the reception area is welcoming and organized, promoting an inviting atmosphere.
• Collaborate with the spa team to deliver outstanding guest service and satisfaction.

• Previous experience as a Spa Receptionist or in a customer service role within the hospitality industry.
• Exceptional communication skills and a friendly, professional demeanor.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Familiarity with appointment booking systems is a plus.
• High school diploma or equivalent; additional qualifications in hospitality are a plus.
• Willingness to work flexible hours including weekends and holidays.

• Positive Working
• Great Environment
• Supportive Team Work

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.