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At Dynatrace, we realized that the traditional post-sales customer journey can be delivered in a better way, and we at Dynatrace are on a mission to fix this!  Our aim is to bring together all post-sales customer experiences under one unified framework – and we call it Dynatrace ONE.  As a Customer Success Managers (CSM) for our enterprise accounts, you will be at the core of this approach, and your main responsibility is to make sure our customers realize and continue to see the value of their Dynatrace investment. 

To excel in the role, you will need to be proactive, entrepreneurial, and resilient, and not to be afraid to challenge the status quo to drive better outcomes.  Your focus will be on renewals and account growth, navigating enterprise organizations, and collaborating with our Champions and account teams to ensure on-time renewals.

Job Description

• Be the trusted advisor and primary post-sale point of contact for a portfolio of up to 30 organizations across ASK region and engage proactively with them on a regular basis
• Leverage your and your team’s expertise to increase adoption and utilization of Dynatrace capabilities
• Demonstrate product capabilities beyond core features to help the customer achieve specific business results and realise maximum value from the product
• Identify opportunities and close additional revenue from assigned clients, including upselling and cross-selling of related services and discovery of additional use cases
• Be accountable for client renewal and retention rates
• Ensure deployment and utilization best practices are implemented and understood, and collaborate with partners and internal consulting functions to drive timely results
• Handle escalations and coordinate across functional areas of Dynatrace to ensure flawless delivery (including Marketing, Sales, Professional Services, Engineering, Finance, Training, Support)

Responsibilities:

• Develop relationships with mature and growing customers and help them unleash the value of Dynatrace through strategic alignement and enablement
• Create and drive a value realization plan for customers
• Be the champion of deployment success by mapping out relevant stakeholders and engaging them on relevant value propositions
• Identify additional use cases to be implemented within current book of business
• May support higher-level account managers working on larger accounts from time to time
• Visit client locations periodically to ensure client satisfaction and promote ongoing contract renewal
• Coordinates sales quotations and responds to requests for proposals

Posisi: School Support Officer

Area: Medan

1. Memelihara hubungan baik dengan sekolah;
2. Membantu sekolah dalam meningkatkan sistem belajar mengajar dengan memanfaatkan Quipper School Premium;
3. Memberikan layanan konsultasi terkait penggunaan Quipper School Premium dengan memanfaatkan ilmu pendidikan (metode belajar, pedagogi) sebagai dasar untuk meningkatkan sistem belajar-mengajar;
4. Menyediakan laporan dan evaluasi penggunaan;
5. Menerima masukan dari guru dan menyampaikannya ke tim terkait; dan
6. Membantu guru dan siswa untuk mengatasi masalah terkait penggunaan Quipper School Premium.

1. Memberikan seluruh proses QA dari perencanaan pengujian hingga eksekusi aktual;
2. Memahami persyaratan bisnis untuk mengembangkan skenario/kasus pengujian;
3. Berpartisipasi dalam sesi pengumpulan persyaratan dan mengumpulkan informasi tentang persyaratan yang tidak lengkap;
4. Memastikan bahwa cerita pengguna berisi kondisi pengujian penerimaan khusus yang mengkomunikasikan tujuan baik teknis maupun non-teknis;
5. Membuat rencana pengujian dan kasus uji yang terperinci, komprehensif, dan terstruktur dengan baik;
6. Memperkirakan upaya pengujian dan identifikasi dependensi untuk mendukung cakupan/garis waktu pengujian yang ditentukan;
7. Menghasilkan metrik cacat dan laporan tentang kemajuan QA penuh;
8. Mengidentifikasi dan dokumentasikan langkah-langkah untuk menguji setiap fitur/bug;
9. Berkolaborasi dengan teknisi pengujian untuk menyiapkan dan menjalankan skrip kompleks secara independen (pengujian QA, Regresi, dan Smoke);
10. Mengisolasi, mereplikasi, melaporkan cacat, dan memverifikasi perbaikan cacat, serta memastikan bahwa hasil pengujian akurat, menyeluruh, dan didokumentasikan dengan tepat;
11. Memprioritaskan bug/masalah dengan tepat dengan product manager dan engineering lead;
12. Melakukan pengujian regresi menyeluruh saat bug teratasi;
13. Sertifikasi aplikasi untuk rilis ke tahap pengujian berikutnya atau ke lingkungan produksi;
14. Merekomendasikan kemungkinan peningkatan untuk mengoptimalkan proses melalui peningkatan berkelanjutan;
15. Membantu product manager dalam membuat kriteria penerimaan untuk cerita pengguna;
16. Memantau upaya untuk menyelesaikan masalah produk dan melacak kemajuan dan mendistribusikan laporan status berkala untuk pengujian; dan

17. Menganalisis pola hasil pengujian dan data lainnya untuk memastikan peningkatan berkelanjutan dalam kualitas, efektivitas, dan efisiensi produk.

The Business Development Executive plays a pivotal role in driving our company's growth and market position by managing client relationships and spearheading business development strategies. This role involves a blend of strategic planning, client engagement, and comprehensive oversight of business development activities within the country. The ideal candidate will foster strategic partnerships, optimize client satisfaction, and ensure our organization's continuous improvement in quality, safety, and environmental management systems.

Your responsibilities as a business development executive are:

• Strategic Development and Partnerships
  • Maintain and Enhance Business Strategy: Responsible for upkeep and evolution of the medium and long-term business development strategy, ensuring alignment with overall company goals.
  • Forge Strategic Partnerships: Identify and develop partnerships to support the long-term business strategy, enhancing the company's market position and growth prospects.
• Client Relationship and Stakeholder Management
  • Optimize Client Satisfaction: Manage client relationships and stakeholder engagements, including during project execution, to optimize satisfaction levels.
  • Enhance Client Engagement: Develop and maintain close connections with existing and potential clients, including but not limited to universities, local authorities, technical consultancies, and subcontractors, to identify opportunities and proactively position Boskalis as a preferred contractor.
• Business Development Activities
  • Technical Tender Compilation: Responsible for assembling technical tender documents and preparing executive summaries for multidisciplinary projects.
  • Market Development Identification: Identify market developments and compile an overview of activities to be undertaken, ensuring the company remains at the forefront of industry trends.
  • Information Management: Provide commercial information, including inquiries, contracts, visit reports, and competitive intelligence, to relevant databases to support sales and business development strategies.
• Sales and Marketing Support
  • Lead Development: Convert leads into inquiries for bidding and achieve pre-qualification with customers to enable competitive project bidding.
  • Tender Process Support: Assist the Tender Manager and tender teams during the bid process by providing vital information, trends, best practices, and project evaluations.
• Strategic Influence and Assistance
  • Market Influence: Actively influence the market by assisting clients with various solutions in early project phases to secure strategic opportunities for Boskalis.
     

Your qualities

You can move ahead as business development executive if you recognize yourself in the following:

• A bachelor’s degree, preferably in Marketing, or a professional certificate in a Technical, Nautical, or Commercial field.
• 3 - 5 years of experience within a commercial/maritime environment, encompassing roles in commercial and operational areas, business development, stakeholder management, and working with diverse cultures in an international setting.
• Exceptional interpersonal and communication skills, with the ability to develop and maintain strong relationships with a diverse set of stakeholders. Fluency in Bahasa Indonesia is required.
• Willing to frequently travel within the Indonesian Archipelago.
• A strong interest in project management, financial analysis, contractual negotiations, tender management, and business development.

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavored to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada, and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

This newly created opportunity to be our Intern based in Jakarta, will play a critical role in supporting our Luxasia team focusing in Marketing department. Working with team on administrative, maintenance and projects to achieve immediate and long-term objectives of the organisation.

This role is within different function, that undertakes several strategic and high priority projects for the achieving the medium and long term objectives of the organisation. This is a high-paced role which entails working with brand managers, executives and the company leadership team on high priority engagements. This is an exciting opportunity amidst a critical time for Luxasia to turn the business around.

It is also a challenging role, requiring strong analytical and time management skills, as well as administrative, mathematical, communication skills – to work closely with external as well as internal within Luxasia.

Principal Accountabilities/ Scope:

• Be part of our team working on ongoing strategic projects and supporting our day-to-day execution of project work streams.
• Be supporting in identifying, aligning and maintaining the execution of each tasks
• Be responsible for preparing monthly reports.
• Support team on operational matters such as competitor and market visit, tester checker, promotional items, etc.

Experience:

• Expertise in excel and retail industry is a plus.
• Student in university
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem solving skill
• Demonstrate analytical skills and thorough in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem solving and communications skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

LUXASIA Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavored to make a difference to Asia Pacific consumers by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada, and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues and peers.

Obviously, we want you to have the skills, qualifications, and experiences to do the role and be good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with LUXASIA.

Key Responsibilities

• Assist with month-end financial reports
• Post journal entries
• Generate payment vouchers and issue cheques
• Assist in raising invoices
• Record accounts payable and accounts receivable
• Track and reconcile bank statements
• Assist with audits
• Handle administrative work
• Perform other responsibilities and tasks as assigned

Requirements

• Relevant educational qualifications in accounting
• Knowledge of accounting
• PC literate, proficient in Microsoft Office
• Has the ability to communicate well with others
• Eager to learn

Put in your application with us and our recruiters will be in touch with you if you have been shortlisted.

• Create Tracker Monitoring.
• Monitoring performance FO by number of achievement.
• Follow up to Leaders FO the reason worsening portfolio.
• Update daily and weekly report tracker monitoring.
• Supply data request for another BU/function.
• Check issue by system.

• Data Cleaning & preparation for meeting.
• Data exploration & analysis.

• Proficient in Excel or Spreadsheet (especially for lookup/index match, if, sumif, countif formula).
• Good understanding in data interpretation with chart to visualize data.
• Basic knowledge in SQL.
• Good interpersonal skills and able to communicate with various stakeholders.
• Have initiative and willing to learn business process end-to-end.
• Willing to work from office (Amartha Village Head Office, Jakarta Selatan).

As a Culture and Employer Branding, you are responsible for shaping and promoting company’s culture and employer branding. You will focus on creating inclusive and engaging workplace culture to attract and retain top talent.

Responsibilities

• Understanding company’s engagement strategy.
• Organize and facilitate internal building activities.
• Collaborate with other departments to create compelling employee culture and employer brand content.
• Develop and implement programs that foster employee engagement, satisfaction, and well-being.
• Execute innovative employer branding strategies, such as internal event, employee activities, and company’s values.
• Promote diversity and inclusion initiatives across the organization.

• Bachelor’s or Master’s degree in Business Administration, Management, Communications, Human Resources, Marketing, or related field.
• Proven experience 5+ years in related role.
• Excellent interpersonal and communication skills.
• Passionate and understanding to create an inclusive and engaging work environment.
• Creative thinker for innovation in employer branding.

Summary: 

You have to use specialized tools and scripts to automatically test software applications, ensuring they meet requirements and are defect-free. You have to possess a blend of technical skills, testing expertise, and soft skills to effectively automate and enhance the quality assurance process.

Job Description:

• Involving in all aspects of software testing is an exercise in creativity (performance testing, functionality testing, user interface testing, and security testing)
• Responsible for tracking bug reports and managing that they are fixed
• Responsible for creating the test case, user manual, and test script
• Troubleshooting automation software and finalizing system procedures
• Working with software engineers and designers to solve any issues identified by testing
• Writing reports based on test findings and maintaining accurate documentation

• Bachelor's degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
• Have a minimum of 1 year experience as QA Automation Engineer
• Hands-on experience with automated testing tools (Robotframework, Pytest, Selenium, Behave, Appium or Katalon)
• Knowledge of manual testing, automated testing, and QA methodology
• Solid knowledge of SQL and scripting
• Required language(s): English, Bahasa Indonesia
• Having some certificates from Test Automation University for DevOps Path, Codeless Path, Python Testing Path, Playwright Path, Visual AI Path etc would be a point plus.

Deskripsi Pekerjaan - Building Manager

Tujuan Pekerjaan : 

Bertanggung jawab untuk mengelola dan memastikan operasional sehari-hari dari gedung atau fasilitas yang mereka tangani berjalan dengan efisien, aman, dan sesuai dengan standar yang ditetapkan. Juga memastikan kepatuhan terhadap peraturan dan kebijakan yang berlaku serta memastikan kenyamanan dan keamanan bagi penghuni atau pengguna gedung.

Tanggung Jawab Utama:

1. Mengelola semua aspek operasional sehari-hari gedung, termasuk keamanan, pemeliharaan / perawatan, kebersihan, dan fasilitas.
2. Menyusun dan melaksanakan jadwal rutin untuk perawatan gedung, termasuk sistem HVAC (Pemanas, Ventilasi, dan Pendingin Udara), peralatan listrik, sanitasi, dan perawatan lainnya.
3. Mengawasi dan mengkoordinasikan proyek-proyek perbaikan atau renovasi gedung.
4. Berkoordinasi dengan kontraktor, vendor, atau penyedia jasa lainnya untuk memastikan pekerjaan dilakukan sesuai dengan spesifikasi dan jadwal yang ditetapkan.
5. Mengelola tim staf gedung, termasuk perekrutan, pelatihan, evaluasi kinerja, dan pengembangan staf.
6. Menyusun jadwal kerja dan memastikan kehadiran yang konsisten.
7. Memastikan kepatuhan terhadap semua peraturan, dan kebijakan yang berlaku.
8. Menyelenggarakan inspeksi keselamatan dan memastikan prosedur evakuasi dan darurat diperbarui dan dipraktekkan secara teratur.
9. Menjaga hubungan yang baik dengan penghuni gedung atau pengguna fasilitas.
10. Menangani keluhan atau masalah operasional yang muncul dan mencari solusi yang memuaskan.

Kualifikasi:

• Pengalaman kerja dalam manajemen gedung atau fasilitas serupa di posisi yang sama min 5 tahun.
• Pengetahuan yang kuat tentang sistem teknis dan peraturan terkait manajemen gedung.
• Kemampuan komunikasi yang baik dan keterampilan kepemimpinan yang efektif.
• Kemampuan untuk bekerja secara mandiri serta dalam tim.
• Keahlian dalam manajemen waktu dan pengorganisasian yang baik.

Pendidikan:

S1 Teknik Sipil atau Teknik Elektro

Mengumpulkan data dari tiap bagian dan melengkapinya di file dan formulir administrasi kantor.

Mengecek ulang data yang ada dan memperbaiki bila tidak up to date

Membuat laporan berkala

Responsibilities:

• Monitoring Instalasi ME Gedung
• Melakukan preventive maintenance mesin-mesin produksi
• Melakukan perbaikan mesin-mesin produksi
• Instalasi mesin-mesin baru

Melakukan pekerjaan desain dan editing gambar untuk diaplikasikan ke mesin

1. Jurnal
2. Neraca Laba dan Rugi
3. Rekonsiliasi

1. Usia 22- 35 tahun

2. Pendidikan minimal D3/S1 AGRIBISNIS, PERTANIAN, KEHUTANAN

3. Memiliki pengetahuan dibidang cacao

4. Memiliki kendaraan bermotor

1. Engage with our key merchants and help resolve issues and inquiries
2. Proactively spot and correct any issues that could affect customer satisfaction or retention
3. Maintain a positive, empathetic, and professional attitude toward customers at all times
4. Identify customer needs and help customers use specific features and increase the adoption rate

• Data processing and entry documets
• Create report for the Group and partner

• Serve customers by telephone, face to face and email
• Maintain the confidentiality customer privacy including complaints or requests from customers
• Provide solutions to customer complaints
• Make a complaint report or customer request
• Establish good communication with customers

• Ability to work creatively and analytically in a problem-solving environment.
• Desire to work in an information systems environment.
• Good communication (written & oral) and interpersonal skills.
• Ability to work with Microsoft Office (Excel, Word, and Power Point)

• Oversee and manage the day-to-day operations of the company's facilities and office premises.
• Coordinate and supervise office maintenance and repairs.
• Manage and maintain office supplies, equipment, and inventory.
• Coordinate and organize company meetings, and conferences.
• Handle travel arrangements and accommodation for employees.
• Able to make accurate bookings for customers.
• Help employees by answering questions on travel arrangements.
• Provide good customer service.
• Re-book tickets and other arrangements.

• Minimum Diploma Degree in relevant major.
• Have a intern experience in a general affairs position or related position.
• Have a basic understanding of facilities management, logistics and office administration.
• Able to manage, plan and organize company assets well.
• Good oral and written communication skills.
• Detail oriented.
• Ability to manage tasks and time well

As our Accounting Intern, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents

Responsibilities:

• Ensure all accounting records have been recorded correctly and in timely manner
• Prepare and create records of some transaction when necessary
• Reconciliation all account to produce Financial Statement
• Maintain all supporting documents, including to support audit process

• Preferably fresh graduate or student with less of regular class at campus
• Mandatory can working (hybrid) at Jakarta office and fully intern for 6 months
• Graduated from Accounting, Finance of related field
• Proficiency in Excel or Spreadsheet (SUM IF, PIVOT and other)
• Familiar with Accounting Principles and Journaling
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members

About the role

As our next star as internal audit analyst, you will get a chance to help Amartha on implementing internal audit activities, and demonstrate your keen ability to identify the root cause of the problem. You will work alongside the other internal audit team, risk division, lending team, and go around Amartha’s points/branches around Indonesia to deliver improvement of business process quality of Amartha.

About the team

Our Internal Audit team is a growing family of currently 15 people based in Jakarta. Together with the Risk team, the core of our role is to always strive to create a stable & risk-free environment inside Amartha’s ecosystem of solutions and in the end to give back from Amartha to community.

Responsibilities

• Implement an internal audit work plan including preliminary analysis, working papers, and audit reports.
• Collect and analyze data to detect deficient controls, duplicated effort, extravagance, fraud, or non-compliance with laws, regulations, and management policies
• Implement systems and procedures related to the audit process
• Demonstrate the ability to identify the root cause of the audit process
• Prepare audit working papers in complete, systematic, and timely manner and ensure those are documented in accordance with professional standards
• Prepare detailed reports on audit findings
• Define recommendation for any audit findings to improve organization's internal control
• Provide sensible recommendations to improve the quality and effectiveness of business processes within an organization
• Follow up the implementation of audit recommendations
• If required, conduct investigations into fraud cases

• Bachelor’s Degree in accounting, Finance, Industrial Engineering, Management, or related
• Should have at least a year or equivalent of progressive experience in audit and/or financial analysis, planning, and management.
• Good knowledge of internal audit standard and principles
• Has a good knowledge of internal auditing and risk management
• Has a strong analytical thinking and able to provoke practical solution
• Has experience in Big Accounting Firms or Financial Institution would be great advantage
• Familiar with COSO framework & concept.
• Demonstrated ability to supervise, communicate ideas, influence others, identify root cause and give sensible recommendations to improve the quality and effectiveness of business processes within an organization.
• Proficient in Ms. Word, Excel, and PowerPoint applications.
• Willing to travel and work outside Jakarta frequently
• Good communication and reporting skill on both verbal and written

As a Sous Chef Comissary at AYANA MidPlaza, Jakarta, you will be responsible for coordinating and overseeing all culinary activities in the Comissary. You will lead and manage a team of chefs to ensure the quality, consistency, and timely delivery of food products to all outlets within the hotel. Your attention to detail, excellent culinary skills, and ability to work in a fast-paced environment will contribute to the success of our culinary operations.

Responsibilities:

• Supervise and coordinate the production and distribution of food products from the Comissary to all outlets within the hotel.
• Ensure the quality, consistency, and presentation of food products meet the hotel's standards.
• Manage and train a team of chefs, providing guidance and support to ensure high performance and professional development.
• Monitor food inventory levels and ensure efficient utilization and rotation of ingredients.
• Collaborate with the Purchasing department to maintain adequate stock levels and order necessary supplies.
• Implement and maintain food safety and hygiene standards, in accordance with local regulations and hotel policies.
• Participate in menu planning and development, providing input on new dishes and techniques.
• Manage and control food costs, maximizing profitability without compromising quality.
• Assist in the recruitment and selection of culinary staff.
• Conduct regular training sessions to improve culinary skills and knowledge.

• Previous experience as a Sous Chef or Chef de Partie in a high-volume establishment.
• Strong culinary skills and knowledge, with a focus on Asian and Western cuisine.
• Leadership and supervisory experience, with the ability to motivate and inspire a team.
• Excellent organizational and time management skills.
• Strong attention to detail and commitment to delivering high-quality food products.
• Knowledge of food safety and hygiene standards.
• Excellent communication and interpersonal skills.
• Flexible schedule and ability to work in a fast-paced environment.