Meet or exceed revenue targets for assigned Sales through strategic engagement of customersSell products to assigned customer Sales, managing a larger..
Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
Delivery of assigned Sales campaigns, against Sales, products and revenue targets
Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
Develop and maintain industry and brand knowledge as required
Adoption of sales pipeline process through use of Salesforce (CRM system)
Maintain accurate and timely customer information and notes within Salesforce (CRM system)
Manage the capture and entry of Sales contract information into CRM/ invoicing system
Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
Support Finance in resolving bad debt customers as a final escalation point
Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needsDevelop and improve the cus..
Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader
Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
Liaise with Sales, Marketing and Operations teams to ensure all elements of the Eventare in alignment to create successful event
Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
Develop deep industry knowledge through personal relationships and market analysis
Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
