We are looking for a CRM Analyst to join our marketing team at Stockbit. You will managing and analyzing customer data to drive customer engagement, retention, and revenue growth. You will work closely with the marketing, product, and data teams to optimize and personalize customer communications across various CRM channels. If you are passionate about data analysis, customer behavior, and driving results, we would love to have you on our team. As a CRM Analyst, you will be responsible for:

• Collect and analyze customer data from various sources to gain insights into customer behavior and preferences.
• Develop and maintain customer segmentation models to optimize targeted marketing campaigns.
• Create and execute A/B tests to measure the effectiveness of different CRM strategies and tactics.
• Monitor and report on key performance metrics related to customer engagement, retention, and revenue growth.
• Collaborate with cross-functional teams to develop and implement CRM strategies that align with business goals.

• Bachelor's degree in business, finance, marketing, or other related fields. Fresh graduates with experience are welcome
• Experience in a fast-paced industry
• Ability to consistently produce quality output and meet tight deadlines in a high-pressure, agile working environment.
• Strong analytical skills, data-driven, and delighted with statistical analysis and figures.
• Experience in project management and data analysis
• Understanding of the Customer Journey Experience.
• Good communication and collaboration skills
• A meticulous and detailed person with strong organizational skills.
• Self-driven and a team player
• Take ownership of problems
• Experience in any of these specializations is a plus: CRM Tools, Google Analytics, HTML & CSS, Microsoft Excel

• Supportive teammates

• Health insurance benefits
• Self-development activities that support careers
• Broaden your knowledge in financial investment

DESKRIPSI PEKERJAAN :

• Melayani customer secara online dan offline
• Memaintain ataupun menjalin hubungan baik dengan customer
• Memenuhi target penjualan
• Mendiagnosa awal dan perbaikan tahap awal Notebook/Mac/Smartphone
• Berkomunikasi dan berkoordinasi dengan rekan kerja

KUALIFIKASI :

• Usia maksimal 35
• Lulusan SMK/D3/S1 di bidang Penjualan, Komunikasi Pemasaran, Bisnis, IT, atau bidang terkait lainnya
• Pengalaman minimal 2 tahun di bidang Sales Counter
• Memiliki pengalaman dibidang IT/ Sistem/ Aplikasi/ Fintech merupakan nilai tambah
• Memiliki minat dan ketertarikan pada bidang IT, Gaming, atau Teknologi
• Komunikatif, dan bisa berkoordinasi dengan baik
• Orientasi pada detail, disiplin, inisiatif dan mampu melakukan kerja sama tim dengan baik
• BERSEDIA BERGABUNG SECEPATNYA

Keuntungan:

• BPJS
• Tunjangan
• Komisi
• Cuti Tahunan & Cuti Khusus
• Pelatihan & Pengembangan
• Jenjang Karir

Nilai Perusahaan :

• Kepuasan Pelanggan
• Produk & Layanan Terbaik
• Inovasi & Teknologi Mutakhir
• Kepercayaan & Kejujuran
• Rasa Hormat & Integritas
• Tanggung jawab Sosial & Lingkungan

Bagi Anda yang merasa memiliki value/ nilai yang sejalan dengan nilai Perusahaan Kami, dipersilahkan untuk melamar.

• Melakukan perencanaan ide pembuatan konten.
• Menyusun strategi konten untuk mendukung tujuan pemasaran.
• Merancang jadwal posting, mengunggah konten, dan berinteraksi dengan audiens di media sosial.
• Membuat caption, artikel, atau teks kreatif yang menarik sesuai dengan gaya brand.
• Bekerja sama dengan tim desain, marketing, dan tim terkait untuk menyelaraskan strategi konten.
• Memantau tren terbaru di media sosial untuk membuat konten yang relevan.
• Mengevaluasi data engagement dan memberikan rekomendasi untuk meningkatkan efektivitas konten.

• Laki-laki/ Perempuan, usia max. 35 tahun.
• Pendidikan min. D3 semua jurusan.
• Pengalaman kerja minimal 1 tahun sebagai Content Creator.
• Menguasai aplikasi desain dan video editing seperti Canva, CapCut, Adobe Premiere, Photoshop, atau sejenisnya.
• Familiar dengan platform seperti Instagram, TikTok, dan tren terkini.
• Dapat membaca dan memahami data engagement untuk evaluasi konten menggunakan Google Analytics, Meta Insights, dan sejenisnya.
• Memiliki kemampuan komunikasi dan koordinasi yang baik.
• BERSEDIA BERGABUNG SECEPATNYA.

• BPJS 
• THR
• Bonus KPI
• Pelatihan & Pengembangan
• Jenjang Karir

1. Membuat design gambar untuk marketing tools ( flyer, spanduk, brosur, kalender, dll )
2. Membuat gambar/ grafis untuk konten di media social official Depo Maju
3. Melakukan kerja sama dengan pihak merchant / supplier untuk supporting promo dan event.
4. Melakukan prepare serta koordinasi dengan team jika ada event yang akan berlangsung.
5. Membuat toko menjadi dikenal oleh masyarakat luas / Branding Image.
6. Membuat konsep promo yang menarik baik yang regular maupun musiman.
7. Melakukan update POP dan spot produk promo agar terlihat menarik.

• Dapat menangani berbagai jenis mesin-mesin mechanical dan electrical dari mulai mesin packing, coding printer, mesin processing dan packaging di bidang food dan snack.

• Memberikan service dan maintenance pada Customer yang berada di area Jawa Timur dan sekitarnya.

• Memahami bidang Mekanikal & elektrikal.

We are looking for a passionate associate to join the innovation team at NielsenIQ as Project Management Executive. We are looking for an associate who has an interest in pursuing a career in the market research industry, is interested in innovation and work in a fun and energetic team. The role as a Project Management Executive will support our accelerated business growth in the APAC Region and will be situated in our Jakarta Indonesia office.  

At NielsenIQ, we put our clients at the centre of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Project Management Executive, you will be supporting study and questionnaire set up and working closely with other internal teams to ensure smooth and quality project execution from survey programming through the delivery of data. 

Responsibilities 

• Responsible for coordinating projects and executing standard research studies. 
• Accurately transferring client confirmed inputs into internal questionnaire authoring platforms ready for programming team’s use.  
• Complete quality checks on research materials including questionnaire and survey links to ensure they are error-free when sent to respondents. 
• Manage & update documents and materials across platforms 
• Liaise with other client success team members, programming and vendors to ensure the progress of the project is well communicated and monitored to minimize disruption of delays 
• Manage the sampling and quota requirements on the survey/router platform 
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate  

Our Project Mangement Executive manage the consistent delivery of utmost quality Data to our Analysts and are considered to be experts in project execution. The successful candidate will possess the following skills:   

  Excellent English language skills - including oral and written communication   

• Attention to detail   
• Openness and flexibility to change   
• Be curious and open-minded: Keen interest to learn and adapt new technology and platforms  
• Critical thinking & problem-solving skills    
• Organizational and time-management skills - the ability to multitask   
• Excellent interpersonal skills   
• Interest in marketing (particularly consumer product marketing) and research 
• Flexible working hours (within reason) to help coordinate with other regions  
• project challenges to ensure projects meet client requirements and are completed on time 

We are looking for a passionate associate to join the innovation team at NielsenIQ as Project Management Executive. We are looking for an associate who has an interest in pursuing a career in the market research industry, is interested in innovation and work in a fun and energetic team. The role as a Project Management Executive will support our accelerated business growth in the APAC Region and will be situated in our Jakarta Indonesia office.  

At NielsenIQ, we put our clients at the centre of what we do, we work hard, and everyone contributes to a team environment of learning and fun. As a Project Management Executive, you will be supporting study and questionnaire set up and working closely with other internal teams to ensure smooth and quality project execution from survey programming through the delivery of data. 

Responsibilities 

• Responsible for coordinating projects and executing standard research studies. 
• Accurately transferring client confirmed inputs into internal questionnaire authoring platforms ready for programming team’s use.  
• Complete quality checks on research materials including questionnaire and survey links to ensure they are error-free when sent to respondents. 
• Manage & update documents and materials across platforms 
• Liaise with other client success team members, programming and vendors to ensure the progress of the project is well communicated and monitored to minimize disruption of delays 
• Manage the sampling and quota requirements on the survey/router platform 
• Adhere to strict timelines and proactively anticipate, troubleshoot, overcome and/or escalate  

Our Project Mangement Executive manage the consistent delivery of utmost quality Data to our Analysts and are considered to be experts in project execution. The successful candidate will possess the following skills:   

• Excellent English language skills - including oral and written communication   
• Attention to detail   
• Openness and flexibility to change   
• Be curious and open-minded: Keen interest to learn and adapt new technology and platforms  
• Critical thinking & problem-solving skills    
• Organizational and time-management skills - the ability to multitask   
• Excellent interpersonal skills   
• Interest in marketing (particularly consumer product marketing) and research 
• Flexible working hours (within reason) to help coordinate with other regions  
• project challenges to ensure projects meet client requirements and are completed on time 

• Communicate and support company policies & procedures to maintain high employee morale and motivation, and ensure an atmosphere of participative management.
• Ensure optimum service through the effective communication of policies and procedures to all employees.
• Assist the T&C team to plan, manage, coordinate and participate in personnel activities of all the departments in areas of Recruitment & Selection, Payroll Process, Compensations & Benefits, Training & Development, Performance Management System, Employee Relations, T&C Initiatives.
• Assist the T&C Head to develop an annual and long-term T&C plan that identifies the organizations Human Resources agenda as a component of the organizations overall Strategic Plan.
• Identify Human Resources strategies and program requirements needed to maintain a progressive work culture in support of effective recruitment, development, and retention of the employees.
• Oversee the organization and execution of employees’ social, athletic and recreational activities.
• Maintain a good working relations with all departments and all professional external contacts.

The Butler provides the highest level of personalized service to the guests. A Butler takes pride in understanding guests' preferences, needs, and desires to create bespoke experiences tailored to their tastes. With exceptional attention to detail and a commitment to excellence, the Butler ensures that every aspect of the guest's stay is flawlessly executed, from seamless check-in to personalized amenities and exclusive services. By embodying the epitome of luxury hospitality, the Butler exceeds guest expectations and upholds the hotel's reputation.

• Achieve revenue & sales targets according to business goals
• Identify market trends, opportunities and competitors strategies to refine and optimize the sales approach
• Lead, motivate and drive sales team to achieving goals
• Develop & implement account strategies to ensure long-term business growth 
• Establish & maintain strong relationships with potential and existing clients, partners & stakeholders 
• Identify opportunities for expanding into new markets ,  distribution channels or sales network
• Lead negotiations with potential clients to secure contract or partnership agreements
• Achieve revenue & sales targets according to business goals
• Identify market trends, opportunities and competitors strategies to refine and optimize the sales approach 
• Lead, motivate and drive sales team to achieving goals
• Develop & implement account strategies to ensure long-term business growth 
• Establish & maintain strong relationships with potential and existing clients, partners & stakeholders
• Identify opportunities for expanding into new markets,  distribution channels or sales network
• Lead negotiations with potential clients to secure contract or partnership agreements

Missions:

• Responsible for developing and maintaining relevant relationships with stakeholders in the projects channel, primarily in the Commercial Building Solutions (CBS) Hotels and Resorts (Hospitality), and Vertical Residential market segment (Architects, Interior Designers, Consulting Engineers, Façade Engineers, Sustainability Consultants, Developers, Somfy Industrial and Project Partners etc.)
• Use a solution selling approach to increase awareness of Automation and the Somfy brand in the target segment
• Responsible for building a pipeline and converting to sales, of relevant projects ensuring Somfy automation is specified

Activities:

• Builds up database and knowledge about projects, construction industry and key players
• Ensures relevant Somfy solutions are specified and converted into sales for meeting targets
• Develops a long-term approach for influencing and engaging with main stakeholders

Management:

• Secures end-to-end specified projects deliveries
• Close cooperation with industrial channel team to drive Key Accounts project sales

About The Role

We are seeking a skilled and detail-oriented Site Engineer to join our dynamic team. As a Site Engineer, you will oversee and manage construction projects, ensuring quality standards, timelines, and budgets are met. You will work closely with principal design engineers, project managers, site managers, architects, and subcontractors to deliver high-quality civil construction projects.

Job Responsibilities

• Supervise and monitor daily site activities to ensure compliance with project specifications, schedules, and safety standards.
• Coordinate with subcontractors, suppliers, and workforce to ensure smooth execution of tasks.
• Interpret and review drawings, plans, and specifications to ensure accurate implementation.
• Conduct quality checks and inspections to maintain construction standards.
• Prepare and maintain site reports, schedules, and other documentation.
• Resolve any technical issues or design conflicts in collaboration with the design and engineering teams.
• Provide technical guidance and training to site workers when required.
• Monitor material usage and inventory to prevent shortages or wastage.
• Assist in budgeting, cost control, and resource planning.

• Bachelor’s degree in Civil Engineering or a related field.
• Proven experience as a Site Engineer or similar role in the construction industry.
• Having minimum 2 years work experiences
• Strong knowledge of construction processes, materials, and regulations.
• Proficiency in AutoCAD, MS Office, and other construction management software.
• Excellent problem-solving, organizational, and leadership skills.
• Ability to interpret technical drawings and specifications.
• Strong communication and interpersonal skills.
• Valid driver’s license (SIM A/C) and willingness to travel to various sites.
• Experience working on large-scale civil infrastructure projects and proficient in English is a plus

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company, focusing on developing innovative digital solutions and platforms by leveraging Telkomsel assets and capabilities. As a key player in the digital ecosystem, INDICO aims to harness technology to empower individuals and businesses across Indonesia by facilitating seamless digital experiences. 

What you will do but not limited to: 

• Conduct market analysis and research to identify opportunities and business potential 

• Explore potential opportunity and develop new initiatives for our digital platforms as new source of growth. 

• Develop and maintain a business roadmap and bridge to product that aligns with the overall strategy, prioritizing initiatives based on customer feedback and market demand. 

• Identify and pursue strategic partnerships to enhance our value proposition. 

• Collaborate with cross-functional teams, including technology & engineering, product, design to ensure product development is on track and meets quality standards. 

• Manage Go-To-Market plan and strategy, initiate program and activation, including oversee marketing budget, ensuring effective allocation of resources to maximize ROI. 

• Establish and maintain relationships with stakeholders, customers, and partners. 

• Track business performance metrics and user feedback to iterate and enhance existing products, ensuring continuous improvement. 

• Bachelor's degree in business, Marketing, and/or a related field. 

• Minimum of 5-7 years of experience in product management, marketing, business development, or related roles, preferably in the digital goods product ecosystem. Exposure in Telco industry is a plus. 

• Proven track record in develop and establish new digital platform businesses with high revenue impact. 

• Strong analytical strategic thinking skills, with a focus on data-driven decision-making, well-organized and structured.  

• Excellent communication and go-getter interpersonal skills, with the ability to influence and engage stakeholders across different levels. 

• Understanding of digital platform, latest technologies and trends in the market. 

• Demonstrated ability to manage multiple projects and prioritize effectively  

• Strong customer orientation and a passion for delivering exceptional digital experiences. 

• Attractive total compensation of salary, festive allowance, and annual bonus 

• Private Health Insurance 

• Working device provided 

• Employee Development Program 

• Flexible Working Arrangement 

• Culture programs 

• Mental Health & Well-being program 

• Various club and Engagement activities 

• Anniversary Leave 

As an Infrastructure Engineer at Ajaib, you will be responsible for designing, implementing, and maintaining the underlying infrastructure that supports our development and production environments. You will work closely with cross-functional teams to ensure the availability, reliability, scalability, and security of our systems.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities:

• Designing and deploying enterprise-level hardware and software systems that support the organization’s operations.
• Create designs of network infrastructure in the company.
• Assist with planning and implementation of system and network integration.
• Developing disaster recovery plans and procedures in conjunction with other IT professionals
• Assessing current systems to secure best practices and balance by complying with regulatory.
• Managing broad area virtual private networks (VPNs), fixing network and connectivity issues, and ensuring sufficient network redundancy.
• Understanding system administration and how network, hardware and technologies work.
• Administering automated workflow tools (i.e., Ansible, Jenkins and Terraform) and server visualization technologies (i.e., VMware, Proxmox).
• Monitoring and maintaining IT infrastructure systems to ensure they remain operational and secure.
• Optimizing performance of databases, networks, applications, servers and storage.
• Serving as configuration managers to create, apply, and enforce processes for promoting all infrastructure components from the development environment to the testing, demonstrating, and generating environments.
• Installing components on networks and servers and ensuring they work in tandem and can be executed without compilation errors in various platforms and environments.
• Managing the host environment to ensure proper tuning and sufficient capacity (including web server, proxy server, database servers, VMWare, Cisco, Juniper, SAN, servers).

• Bachelor's degree in Computer Science, Engineering, or related field.
• At least 3 years of experience as an Infrastructure Engineer or similar role.
• Strong knowledge of infrastructure-as-code concepts and tools (e.g., Terraform, Ansible, CloudFormation).
• Experience with cloud platforms like AWS, Azure, or GCP.
• Proficient in scripting languages like Bash, Python, or PowerShell.
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus.
• Solid understanding of networking protocols, security principles, and best practices.
• Knowledge of monitoring and alerting systems (e.g., Prometheus, Grafana, ELK Stack).
• Strong problem-solving and troubleshooting skills.
• Excellent communication and collaboration skills.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior UX Writer

6 Months Fixed Term Contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex and innovative and paving the way for creative avenues to revolutionise the tech industry in unconventional ways. 

As a Senior UX Writer for the APAC market, you will partner across a wide range of departments alongside your team of designers and researchers to create and shape product experiences through meaningful text. You’re also a content strategist, defining product vision and narratives across multiple platforms and touch points.

You work well with people and are a problem solver. You are open to multiple perspectives and love coming up with fresh and innovative ideas based on the latest trends.

*Please share your portfolio showcasing UX writing work to be considered for the position.

Role:

• Partner with the rest of the team on delivering engaging content and communications for the users - UX Designers & product managers, UX Researchers, Project Managers, Content Strategists, engineers, etc.
• Collaborate and integrate with clients’ marketing, branding, creative and other teams.
• Drive and inspire dynamic ideas that connect with all types of users through clear and concise copy content across multiple touch points, including page copy, labels, navigation, headings, notifications, etc.
• Writing engaging UI copy in English and local languages that effectively communicate with local audiences, with a good understanding of local market nuances.
• Crafting content solutions to address complex legal, compliance, and engineering challenges; documenting writing and style guidelines, word lists, and strategic principles.
• Initiate & execute UX writing projects and identify better approaches to drive efficiency, providing insights and feedback to the team.
• Ideate and execute ideas from beginning to end in a fast-paced working environment.

You: 

• At least 6+ years of UX writing experience in an agency, financial services firm, and hyper-growth technology companies
• Experience leading large, complex content strategies for user experiences, from notifications to structuring content in the UI.
• Your commitment will be to delivering work of the highest quality while working with team members to constantly develop new ideas and ensure consistency by building frameworks and guidelines. 

• A sharp-eyed, detail-oriented oriented and good design ambassador. 
• Exceptional verbal and written English communication and presentation skills and ideally fluent in another asian language to support projects spanning APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy.

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As an IT Project Manager, you will be responsible for overseeing and managing a variety of IT projects aimed at delivering innovative digital solutions in alignment with our strategic objectives. You will coordinate with cross-functional teams to ensure projects are delivered on time, within scope, and within budget while adhering to quality standards.

What you will do:

• Lead the project planning process, including scope definition, resource allocation, and project timeline creation.
• Collaborate with internal and external stakeholders to gather requirements, define project objectives, and ensure effective communication throughout the project lifecycle.
• Manage project risks and issues, developing mitigation plans as necessary to ensure project success.
• Facilitate scrum master events, monitor project progress, conduct regular status meetings, and prepare detailed project reports for stakeholders.
• Ensure adherence to project management methodologies, quality standards, and best practices.
• Facilitate training sessions and workshops to guide teams in project execution.
• Evaluate project outcomes and report on key performance indicators to improve future project implementation.
• Create and manage the documentation project and project planning, ensure proper documentation for any scope of adjustment
  

• Bachelor’s degree in computer science, Information Technology, Business Administration, or a related field.
• Minimum 5 years of experience in project management, preferably in the IT or telecommunications sector.
• Proven track record of successfully managing IT projects from initiation to completion.
• Strong understanding with Agile and Waterfall Methodologies (knowledge of Scrum, Kanban and/or other Agile frameworks is essential in the Tech industry).
• Experience managing third-parties, external (B2B/B2C) system integrations.
• Analytical mindset with strong problem-solving abilities and attention to detail.
• Certification in project management (e.g., PMP, PRINCE2, or similar) is a plus.
• Familiarity with software development life cycle (SDLC) and IT infrastructure is advantageous.
• Proficient in using project management software and tools (e.g., JIRA, Trello, Confluence, Postman – API tools).

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia's digital economy.

The Loyalty & Promotion Product Manager will be responsible for the development and execution of loyalty programs and promotional strategies that enhance customer engagement and retention. You will drive initiatives that create memorable experiences and value for our users.

Your responsibilities include, but are not limited to:

• Plan, and implement innovative loyalty programs that enhance customer experience and retention.
• Analyse customer data to identify trends and opportunities for promotions that align with business goals.
• Collaborate with cross-functional teams to develop promotional strategies across multiple channels.
• Set KPIs and track program performance, analysing results to optimize loyalty efforts.
• Research competitor loyalty programs and promotions to keep offerings competitive and relevant.
• Engage with stakeholders to gather feedback and insights for program improvement.

• Bachelor's degree in Marketing, Business/MBA or any related field.
• Minimum 4 years of experience in product management, marketing, or similar roles, with a focus on loyalty programs & promotions.
• Strong analytical skills, with the ability to leverage data to drive decision-making, and detailed.
• Experience working with loyalty and CRM platforms.
• Strong project management and stakeholder management skills; ability to manage multiple projects simultaneously.
• Excellent communication, presentation, and interpersonal skills.
• Creative and well-structured thinker with a passion for enhancing customer experience.
• Familiarity with emerging trends in loyalty programs and promotions including consumer behaviour in digital ecosystem.
• Proven track record of successfully managing loyalty initiatives and promotional campaigns.
• Exposure in Engineering is a plus.
• Ability to thrive in a fast-paced and dynamic environment.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave