Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

-We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.

- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts

- Maintain accounts, contact, activity and business details

• ensure the productivity, performance, and competency development of the QC team to achieve quality targets.
• Develop, evaluate, and update SOPs related to Quality Control Processes (incoming and outgoing).
• Conduct quality findings analysis and develop corrective and preventive actions.
• Prepare regular QC reports and next actions for management.
• Ensure quality standards are met for GPS/Hardware units received from vendors and installed for customers.
• Establish and monitor the KPIs of the QC team and conduct periodic evaluations.
• Propose and implement innovations to improve QC processes.

Internship Period : 6 Months (preferred)

During this 6 months internship you will have the opportunities:

• To learn and support in finance projects such as create, review and check financial statements, ledgers, accounts, and initiate correction where appropriate.

• Prepare financial analytics including variances reporting and highlight any matter of concern.

• Involve in finance initiatives and projects e.g processes improvement and systems migration.

• Handle intercompany cross charge and reconciliation.

• Ensure timely submission of monthly management reporting.

• Working with the different teams to drive user acceptance during implementation of new tools

• Monitor, enforce and improve internal controls, accounting procedures and policies.

• Support rapid business growth and expansion.

Reporting to the Commercial Director, key responsibilities include:

• Stay informed on market trends, maintain a library of sales resources, and conduct ongoing market research
• Promote and solicit business through sales trips, community networking, and maintaining relationships with key stakeholders
• Oversee internal promotions, ensuring all marketing materials are up-to-date and aligned with management standards
• Coordinate with Front Office and Housekeeping Departments to manage room reservations and customer inquiries
• Develop and execute direct mail campaigns in conjunction with the Public Relations Department to promote hotel facilities and events
• Assist in developing and implementing sales strategies to meet or exceed revenue targets
• Train and mentor junior sales team members, providing guidance on sales techniques and customer relationship management
• Analyze sales data and prepare regular reports for the Commercial Director, highlighting key performance indicators and areas for improvement
• Collaborate with the Revenue Management team to optimize pricing strategies and maximize occupancy rates
• Represent the hotel at industry events, trade shows, and conferences to expand the property's network and generate new business opportunities

Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

The Partnerships Senior Manager/AVP, Payments, is responsible for identifying, developing, and nurturing strategic partnerships to support the growth of our payments products in Indonesia. This role is pivotal in building our payments partner ecosystem, helping us scale our business, create new revenue streams, and enhance the value proposition of our product suite. The ideal candidate will have a deep understanding of the payments landscape, particularly card payments infrastructure, excellent negotiation skills, and the ability to build strong relationships across various sectors.

What you will do:

Commercial Partners

• Drive overall revenue growth by owning yearly partnership plans and pipeline to achieve targets 
• Develop commercial proposals based on partners’ needs and objectives, working closely with internal stakeholders like product, marketing, compliance and operations 
• Negotiate commercial and contract terms, in partnership with legal team
• Own and project manage the end-to-end partnership implementation including product integration, if any 
• Review and optimise partnership performance to grow revenue 
• Ensure our  partnerships  approach is driven in line with Elevate operational and risk management processes.  
• Grow partnerships channel to be a significant customer acquisition source driving revenue growth 

Infrastructure Partners

• Understand product roadmap and requirements to identify the right infrastructure partner, including payment processors, financial institutions, technology providers etc
• Partner with compliance and legal team to understand regulatory requirements, influencing the type of partners and commercial model we have with partners
• Develop a rigorous evaluation framework to assess their offerings, technological capabilities and commercials for selection
• Assess the performance of existing partnerships against established OKRs and business objectives
• Utilise data-driven insights to identify areas for optimisation, driving cost savings or efficiency gains
• Lead negotiations during new contract signing and contract renewals to ensure favorable terms and conditions while mitigating risks.
• Provide insights into partner capabilities that can inform product features, functionality and workflow processes
• Understand market positioning, strengths, and weaknesses of competitors by leveraging partners' knowledge and interactions

What we are looking for:

• At least 8-10 years of experience in partnership management within the cards and payments industry
• Bachelor’s degree in Business, Finance, or related field
• Excellent communication in English (verbal and written)
• Strong understanding of card payment systems, regulatory frameworks, and industry standards
• Proven track record of managing complex partnerships 
• Exceptional negotiation, communication, and interpersonal skills.
• Flexible and able to multi-task, excellent project manager with ability to work independently and collaboratively in an ambiguous, fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.
• Personal qualities of integrity, credibility and quality
• Team player - no politics!

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Tugas dan Tanggung Jawab:

1. Merancang strategi dan memenuhi kebutuhan sumber daya manusia perusahaan
2. Mempublikasikan lowongan pekerjaan
3. Menyeleksi kandidat dan melakukan tes wawancara

Benefit:

1. Gaji pokok
2. BPJS TK + Kesehatan
3. Tunjangan Transport

Tugas dan Tanggung Jawab:

1. Merancang strategi dan memenuhi kebutuhan sumber daya manusia perusahaan
2. Mempublikasikan lowongan pekerjaan
3. Menyeleksi kandidat dan melakukan tes wawancara

Benefit:

1. Gaji pokok
2. BPJS TK + Kesehatan
3. Tunjangan Transport

• Membantu siswa dalam memilih program yang tepat sesuai dengan analisa kebutuhan
• Memahami dan bertanggung jawab pada proses operasional end to end khususnya dalam konteks penyiapan pembelajaran
• Melakukan canvasing ke Institusi pendidikan seperti SMA, SMK dan Universitas dalam rangka sosialisasi program-program ke Jerman
• Meningkatkan Brand Awareness Lembaga melalui beberapa platform media sosial
• Proaktif dalam memberikan informasi-informasi yang berkenaan dengan pembelajaran dan proses mentoring program siswa
• Updating & reporting data pelanggan secara rutin
• Memfasilitasi ruang komunikasi antara siswa, wali, pengajar dan mentor di BBJ

• Mengajar dan menyampaikan materi.
• Membuat soal, mengoreksi jawaban siswa.
• Menguji dan mengawas ujian.

• Merencanakan dan merancang sistem instrumentasi yang sesuai dengan SOP.
• Mengawasi instalasi dan kalibrasi alat-alat instrumentasi untuk memastikan kualitas dan keakuratan data yang dihasilkan.
• Melakukan pemeliharaan rutin dan perbaikan jika terjadi kerusakan pada alat-alat instrumentasi.
• Mengkoordinasikan dengan tim teknisi instrumentasi dalam mengevaluasi kinerja sistem dan melakukan upgrade jika diperlukan.
• Memastikan kepatuhan terhadap standar keselamatan dan peraturan yang berlaku dalam penggunaan alat-alat instrumentasi.
• Melakukan pelaporan berkala mengenai kinerja sistem instrumentasi kepada pihak terkait

Menerjemahkan dokumen, kegiatan rapat dan kegiatan lainnya (dari Bahasa Jepang ke Bahasa Indonesia, dan sebaliknya)

• Pemeliharaan infrastruktur jaringan yang ada dan memastikan berjalan normal. 
• Mengelola dan mengatasi masalah infrastruktur (Server,PC/Laptop,Printer,CCTV,IP,Router/Switch ) perangkat jaringan lainnya
• Menganalisi masalah untuk tindakan pencegahan dan perbaikan

Housekeeping Attendant bertanggung jawab untuk membersihkan, merawat dan memastikan kebersihan seluruh area hotel.

• Melakukan inspeksi rutin.
• Melakukan inspeksi visual dan teknis pada truk atau alat berat untuk mengidentifikasi potensi masalah.
• Melakukan perbaikan dan perawatan.
• Mendiagnosis kerusakan.
• Menyetel mesin dan komponen.
• Memberikan saran kepada pengemudi.

• Melaksanakan Inspeksi area dan inspeksi umum sesuai dengan jadwal untuk mendeteksi secara dini kemungkinan-kemungkinan bahaya kebakaran/banjir, kecelakaan kerja dan pencemaran lingkungan serta menegakkan peraturan keselamatan kerja dan lingkungan.
• Memonitor pelaksanaan prosedur K3 dan lingkungan dilapangan.
• Menjamin tidak terjadinya penyimpangan standar K3 dan lingkungan.
• Melakukan identifikasi bahaya dan aspek lingkungan, menilai risiko dan menerapkan pengendalian untuk menjamin bahaya dapat dikendalikan.
• Melakukan analisa kecelakaan untuk menentukan sebab kecelakaan dan tindakan perbaikan yang diperlukan.
• Melakukan pertolongan pertama dan evakuasi dapat dilakukan dengan benar cepat dan tepat.
• Melakukan improvement instalasi dan personnel protective equpment (PPE) untuk menjamin bahwa safety sign dan PPE selalu sesuai dengan standar yang berlaku.
• Memonitor penggunaan/penyimpangan bahan berbahaya dan beracun (B3) di lapangan.

Mampu mengoperasikan forklift

Mempunyai SIO forklift aktif

Bisa mengoperasikan Ms. Word, Excel & SAP

Mengirim dan menerima barang sesuai dengan Delivery Order & Surat jalan

• Mempekerjakan, melatih, dan menyiapkan agen call center
• Memastikan agen call center mampu mencapai tujuan dan sasaran call center
• Menjawab pertanyaan agen dan membantu mereka menangani panggilan yang menantang
• Mengidentifikasi masalah operasional call center dan menyarankan perbaikan
• Menyiapkan laporan operasional dan menganalisis data
• Memastikan kepatuhan terhadap kebijakan kehadiran dan prosedur yang ditetapkan
• Mengumpulkan umpan balik dari anggota tim dan memberikan umpan balik berkelanjutan kepada mereka
• Memberikan penghargaan kepada agen secara berkala
• Memantau metrik kinerja utama seperti pembatalan panggilan dan panggilan menunggu

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan
• Melakukan pemeriksaan mesin dan mengisi daftar periksa
• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan
• Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung
• Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera
• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin
• Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)
• Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas
• Memastikan lingkungan kerja selalu bersih
• Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja
• Bekerja dengan aman sesuai dengan prosedur kerja
• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Menguasai hydrolic, mechanical engine, dan electrical forklift
• Mampu melakukan perawatan, dan perbaikan mesin-mesin kendaraan dan alat berat. Melakukan perawatan dan perbaikan forklift dan alat berat
• Membuat laporan kerja / melaporkan hasil aktifitas setiap hari kepada atasan baik secara tertulis maupun lisan

• Mengelola proyek instalasi, perbaikan, dan pembangunan 
• Membuat laporan progress mingguan 
• Bekerjasama dengan user untuk mendesain dan merencanakan proyek 
• Mengelola kebutuhan material dan personel untuk setiap proyek 
• Melakukan quality control terhadap proyek yang sedang berjalan dan telah selesai 
• Mengatasi masalah terkait pekerjaan yang sedang berjalan dan telah selesai 
• Memastikan pekerjaan selesai tepat waktu dan sesuai anggaran 
• Berpartisipasi dalam rapat di lokasi proyek dengan klien, kontraktor, dan pemangku kepentingan lainnya 

• Work with EHS Manager to support operations by developing and implementing strategies that enhance existing EHS programs and ensure company EHS compliance with standards and meet relevant regulatory requirements, both local and global. Maintain and enhance EHS awareness for employees, contractors, and visitors working within the company environment

• Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call
• Melakukan pengecekan attendance, adherence dan menemukan ketidaksesuaian setiap agent call center
• Menjalankan action plan/recovery plan saat terjadi peningkatan call
• Membaca & menginterpretasikan kondisi real time dari reporting tools per interval
• Membantu pencapaian target service level baik itu per interval maupun per daily

Melakukan penjualan produk handphone (Android, Iphone, dll)

Memberikan pelayanan kepada customer yang datang ke gerai / toko.

Membuat laporan penjualan