Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by Sequoia India, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

And here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

The Partnerships Senior Manager/AVP, Payments, is responsible for identifying, developing, and nurturing strategic partnerships to support the growth of our payments products in Indonesia. This role is pivotal in building our payments partner ecosystem, helping us scale our business, create new revenue streams, and enhance the value proposition of our product suite. The ideal candidate will have a deep understanding of the payments landscape, particularly card payments infrastructure, excellent negotiation skills, and the ability to build strong relationships across various sectors.

What you will do:

Commercial Partners

• Drive overall revenue growth by owning yearly partnership plans and pipeline to achieve targets 
• Develop commercial proposals based on partners’ needs and objectives, working closely with internal stakeholders like product, marketing, compliance and operations 
• Negotiate commercial and contract terms, in partnership with legal team
• Own and project manage the end-to-end partnership implementation including product integration, if any 
• Review and optimise partnership performance to grow revenue 
• Ensure our  partnerships  approach is driven in line with Elevate operational and risk management processes.  
• Grow partnerships channel to be a significant customer acquisition source driving revenue growth 

Infrastructure Partners

• Understand product roadmap and requirements to identify the right infrastructure partner, including payment processors, financial institutions, technology providers etc
• Partner with compliance and legal team to understand regulatory requirements, influencing the type of partners and commercial model we have with partners
• Develop a rigorous evaluation framework to assess their offerings, technological capabilities and commercials for selection
• Assess the performance of existing partnerships against established OKRs and business objectives
• Utilise data-driven insights to identify areas for optimisation, driving cost savings or efficiency gains
• Lead negotiations during new contract signing and contract renewals to ensure favorable terms and conditions while mitigating risks.
• Provide insights into partner capabilities that can inform product features, functionality and workflow processes
• Understand market positioning, strengths, and weaknesses of competitors by leveraging partners' knowledge and interactions

What we are looking for:

• At least 8-10 years of experience in partnership management within the cards and payments industry
• Bachelor’s degree in Business, Finance, or related field
• Excellent communication in English (verbal and written)
• Strong understanding of card payment systems, regulatory frameworks, and industry standards
• Proven track record of managing complex partnerships 
• Exceptional negotiation, communication, and interpersonal skills.
• Flexible and able to multi-task, excellent project manager with ability to work independently and collaboratively in an ambiguous, fast-paced environment.
• Strong analytical skills with a focus on data-driven decision-making.
• Personal qualities of integrity, credibility and quality
• Team player - no politics!

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development: We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Tugas dan Tanggung Jawab:

1. Merancang strategi dan memenuhi kebutuhan sumber daya manusia perusahaan
2. Mempublikasikan lowongan pekerjaan
3. Menyeleksi kandidat dan melakukan tes wawancara

Benefit:

1. Gaji pokok
2. BPJS TK + Kesehatan
3. Tunjangan Transport

Tugas dan Tanggung Jawab:

1. Merancang strategi dan memenuhi kebutuhan sumber daya manusia perusahaan
2. Mempublikasikan lowongan pekerjaan
3. Menyeleksi kandidat dan melakukan tes wawancara

Benefit:

1. Gaji pokok
2. BPJS TK + Kesehatan
3. Tunjangan Transport

• Pemeliharaan infrastruktur jaringan yang ada dan memastikan berjalan normal. 
• Mengelola dan mengatasi masalah infrastruktur (Server,PC/Laptop,Printer,CCTV,IP,Router/Switch ) perangkat jaringan lainnya
• Menganalisi masalah untuk tindakan pencegahan dan perbaikan

• Melakukan inspeksi rutin.
• Melakukan inspeksi visual dan teknis pada truk atau alat berat untuk mengidentifikasi potensi masalah.
• Melakukan perbaikan dan perawatan.
• Mendiagnosis kerusakan.
• Menyetel mesin dan komponen.
• Memberikan saran kepada pengemudi.

• Mempekerjakan, melatih, dan menyiapkan agen call center
• Memastikan agen call center mampu mencapai tujuan dan sasaran call center
• Menjawab pertanyaan agen dan membantu mereka menangani panggilan yang menantang
• Mengidentifikasi masalah operasional call center dan menyarankan perbaikan
• Menyiapkan laporan operasional dan menganalisis data
• Memastikan kepatuhan terhadap kebijakan kehadiran dan prosedur yang ditetapkan
• Mengumpulkan umpan balik dari anggota tim dan memberikan umpan balik berkelanjutan kepada mereka
• Memberikan penghargaan kepada agen secara berkala
• Memantau metrik kinerja utama seperti pembatalan panggilan dan panggilan menunggu

• Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call
• Melakukan pengecekan attendance, adherence dan menemukan ketidaksesuaian setiap agent call center
• Menjalankan action plan/recovery plan saat terjadi peningkatan call
• Membaca & menginterpretasikan kondisi real time dari reporting tools per interval
• Membantu pencapaian target service level baik itu per interval maupun per daily

Melakukan penjualan produk handphone (Android, Iphone, dll)

Memberikan pelayanan kepada customer yang datang ke gerai / toko.

Membuat laporan penjualan

Menawarkan produk perbankan khususnya produk Funding berupa Tabungan, Deposito, Saham / Investasi, Reksadana dan lainnya.

Melakukan penjualan produk indosat untuk kartu pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retail

Melakukan kegiatan event

Membuat laporan penjualan

Memberikan informasi kepada customer / nasabah melalui telp / email / livechat dengan baik dan benar.

Membantu penyelesaian permasalahan yang di sampaikan oleh customer/nasabah dan memberikan solusi terbaik.

Membuat laporan kerja

Melakukan penjualan produk indosat untuk pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retailer untuk penjualan

Mengadakan kegiatan event

Membuat laporan penjualan

Melayani nasabah dalam memberikan informasi seputar produk perbankan melalui phone/email/livchat dengan baik dan sopan.

Membantu menyelesaikan masalah nasabah.

Membuat reporting

Accounting Officer

The Accounting Officer will play a crucial role in the finance department by ensuring accurate financial record-keeping, effective management of financial transactions, and compliance with hotel policies and regulations. This role will involve assisting accounts payable, accounts receivable, payroll, financial reporting, as well as assisting with audits and budgeting.

What you will be doing:

• Assist in managing accounts receivable processes, ensuring timely and accurate collections.
• To ensure all charges and payments are posted to the correct ledger and to maintain and to minimize balance of hotel and accounts receivable.
• To prepare the proforma invoice, invoice and all the billing related with clients.
   

• Create detailed, comprehensive and well-structured test plans and test cases which can be leveraged by all teams including the Automation team.
• Perform all types of testing to ensure overall quality of the Product for better customer satisfaction like user interface testing, functionality testing, performance testing, regression testing, integration testing, etc.
• Create & manage bug reports and communicate with the team
• Collaborate with Engineering, UI/UX, Infrastructure and Product Management teams.
• As the quality assurance team lead, you will be required to build/improve team processes, good practices as well as training and mentoring your team.
• You will also be responsible for team allocation for projects and project estimation.
• Responsible for collating project status and updating Weekly reports.
• Responsible for performance reviews, one on one’s as well as Project PIC for third party collaborations.
• Be an active part of analysis, design and planning activities.
• Be an enthusiastic advocate for good Agile practices.
• Eager to learn and grow as a professional.

Company inc is seeking a dedicated and detail-oriented Safety Manager to join our dynamic team within the accounting industry. In this role, you will play a critical part in ensuring the safety and well-being of our employees while fostering a culture of safety throughout the organization. Your expertise will help us identify potential hazards, implement effective safety policies, and ensure compliance with regulatory requirements. The ideal candidate will have a strong background in safety management, excellent communication skills, and the ability to collaborate with various departments to promote a safe work environment. As a Safety Manager, you will conduct regular audits and risk assessments, develop training programs, and provide guidance on safety best practices to all employees. Your commitment to creating a safe workplace will not only protect our workforce but also contribute to the overall success and reputation of Company inc. If you are passionate about safety and want to make a meaningful impact in the accounting sector, we encourage you to apply and join our proactive team on this important mission.

Responsibilities

• Develop and implement safety policies and procedures to ensure a safe working environment.
• Conduct regular safety audits and inspections to assess compliance with safety regulations and standards.
• Identify potential hazards and recommend corrective actions to mitigate risks in the workplace.
• Create and deliver safety training programs for employees to promote safety awareness and compliance.
• Maintain accurate records of safety incidents and prepare reports for management review.
• Collaborate with various departments to foster a culture of safety and ensure adherence to safety protocols.
• Stay updated on industry regulations and safety best practices to ensure Company inc's policies are current and effective.

• Bachelor's degree in safety management, environmental health, or a related field.
• Proven experience as a Safety Manager or in a similar role, preferably in the accounting industry.
• Strong understanding of safety regulations and compliance requirements.
• Excellent communication skills, both written and verbal, to effectively convey safety information.
• Ability to conduct training sessions and presentations on safety practices.
• Strong analytical and problem-solving skills to evaluate risks and implement solutions.
• Certification in safety management, such as OSHA or equivalent, is preferred.

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

You will be working with two awesome teams: the Supply Team and the Retention Team. Get ready to dive into the PPOB industry and learn all about Indonesia’s agent network. You’ll get hands-on experience with the products we sell and help create exciting promos and programs that drive up transactions and volume.

What You’ll Be Doing :

Here’s what your day-to-day might look like

• Helping set the right pricing for our products
• Brainstorming and executing cool promo strategies
• Assisting with CRM strategies to keep our customers engaged
• Digging into data for deep analysis and insights
• (Optional) Heading out into the field for research

• Need some one ambitious, curious, and ready to roll up their sleeves
• Ideally, you’re:-Super eager to learn and grow
• Comfortable with copy writing and know how to craft a good message
• A whiz at Excel/spread sheets and love working with data
• Meticulous and detail oriented, because the little things matter
• Already have internship experience under your belt (bonus points!)

AccelerAsia is a growth engine for technology scale-ups. We provide our clients with a suite of sales services to help them expand their businesses into APAC and become successful in this region. Over the past 11 years, we have created a unique culture and a very successful business that has helped dozens of companies build their business in these parts of the world.

You will be part of a team responsible for executing the sales strategy, and building market position for multiple AA clients. You will do this by working across the entire sales cycle from prospecting, lead qualification, nurturing opportunities to closing deals, under the supervision of your team lead (Sales Director).

Key Requirements:

• You have 2-3 years of business development and enterprise sales experience (preferably SaaS sales).
• You have ideally 1-2 years of prior experience as a sales development representative
• Building new pipeline, maintaining pipeline and closing deals
• Experience in selling into multiple different markets across the APAC region
• Familiar with sales processes and CRM reporting.
• You have excellent communication skills, both verbal and written. You enjoy pitching, are eloquent and able to think (and speak) on your feet.

This job might be for you if:

• You have a genuine interest in technology. You are always keeping up to date on the latest technology trends in your markets and industries.
• You’re curious and you learn fast. You have the ability to acquire understanding & absorb information rapidly.
• You like a challenge. You’re willing to challenge the status quo and be challenged in return.
• You are resilient. When things go wrong, you never give up, you proactively come up with new ideas and think outside the box.
• You are a hunter. You know that hunting for leads and generating opportunities with large enterprises is not easy and it takes persistence - but you have that in spades.
• You have an international outlook. You like to travel and work with people from all over the world. You know the regional markets well (solid experience selling across different APAC markets) and all their different quirks.
• You are supportive. You want to help your teammates as much as you want to help yourself!

We can offer a competitive salary package which includes an uncapped commission plan as well as a structured, but flexible career path. We work with exciting best-in- class technology companies from around the world who are expanding into the APAC region through AccelerAsia, giving you a wide range of opportunities to learn and expand your knowledge across the wider technology landscape. You will get the opportunity to work with a highly supportive, fun and tenacious team, as well as access to professional coaches to guide you in your professional and leadership development. We also offer:

• Unlimited Annual Leave Days
• Hybrid Working Arrangement
• Health Insurance
• Weekly Team Lunches
• Annual Team Offsite

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

1. Graphic Design Tasks

• Assist in the development of graphic assets that can be adapted to ID Marketplaces, Paid Ads, Product Catalogs
• Assist the Graphic Designer team in resizing images for website needs
• Country-specific Social Media assets (IG Story)

2. Assist the Creative team on a daily basis, with direct reporting to the Visual Designer

Requirements & Experiences :

• Available for 4-6 months internship program
• Open to university students of any seniority
• Candidates with a specialization in Design Communication Visual or related degree preferred
• Candidates with prior internships in Graphic Designer or Creative roles preferred
• Reachable during working hours
• Excellent skills in Adobe Creative Suite (Photoshop, and Illustrator. Lightroom, editing apps such as Premiere Pro, Final Cut, After Effects, or other motion graphic tools is a plus)
• A developed eye for detail, layout, balance, and composition
  

What you should be :

• A passion for the brand and empowering women
• Good visual and graphic taste, aware of the latest trends
• Organized and good at managing multiple tasks at once
• An initiative, self-driven, and growth mindset personality
• Up-to-date awareness of global fashion, retail, and market trends
• A fun, energetic, and charismatic personality
• An ability to thrive in an ever-changing and dynamic environment with professionalism, responsiveness, and flexibility under critical pressure
• A self-starter with a proactive and hands-on attitude, also collaborative to achieve goals as a team. Get it done right, and fast!

We are looking for a CRM Analyst to join our marketing team at Stockbit. You will managing and analyzing customer data to drive customer engagement, retention, and revenue growth. You will work closely with the marketing, product, and data teams to optimize and personalize customer communications across various CRM channels. If you are passionate about data analysis, customer behavior, and driving results, we would love to have you on our team. As a CRM Analyst, you will be responsible for:

• Collect and analyze customer data from various sources to gain insights into customer behavior and preferences.
• Develop and maintain customer segmentation models to optimize targeted marketing campaigns.
• Create and execute A/B tests to measure the effectiveness of different CRM strategies and tactics.
• Monitor and report on key performance metrics related to customer engagement, retention, and revenue growth.
• Collaborate with cross-functional teams to develop and implement CRM strategies that align with business goals.

• Bachelor's degree in business, finance, marketing, or other related fields. Fresh graduates with experience are welcome
• Experience in a fast-paced industry
• Ability to consistently produce quality output and meet tight deadlines in a high-pressure, agile working environment.
• Strong analytical skills, data-driven, and delighted with statistical analysis and figures.
• Experience in project management and data analysis
• Understanding of the Customer Journey Experience.
• Good communication and collaboration skills
• A meticulous and detailed person with strong organizational skills.
• Self-driven and a team player
• Take ownership of problems
• Experience in any of these specializations is a plus: CRM Tools, Google Analytics, HTML & CSS, Microsoft Excel

• Supportive teammates

• Health insurance benefits
• Self-development activities that support careers
• Broaden your knowledge in financial investment

Memasarkan dan menjual produk sesuai target penjualan.

Memberikan informasi produk kepada pelanggan dengan ramah dan jelas.

Menjaga hubungan baik dengan pelanggan dan menangani keluhan.

Mendukung aktivitas promosi, seperti event atau pameran.

Mengelola display produk agar selalu rapi dan menarik.

Membuat laporan penjualan dan memberikan feedback pelanggan.

DESKRIPSI PEKERJAAN :

• Melayani customer secara online dan offline
• Memaintain ataupun menjalin hubungan baik dengan customer
• Memenuhi target penjualan
• Mendiagnosa awal dan perbaikan tahap awal Notebook/Mac/Smartphone
• Berkomunikasi dan berkoordinasi dengan rekan kerja

KUALIFIKASI :

• Usia maksimal 35
• Lulusan SMK/D3/S1 di bidang Penjualan, Komunikasi Pemasaran, Bisnis, IT, atau bidang terkait lainnya
• Pengalaman minimal 2 tahun di bidang Sales Counter
• Memiliki pengalaman dibidang IT/ Sistem/ Aplikasi/ Fintech merupakan nilai tambah
• Memiliki minat dan ketertarikan pada bidang IT, Gaming, atau Teknologi
• Komunikatif, dan bisa berkoordinasi dengan baik
• Orientasi pada detail, disiplin, inisiatif dan mampu melakukan kerja sama tim dengan baik
• BERSEDIA BERGABUNG SECEPATNYA

Keuntungan:

• BPJS
• Tunjangan
• Komisi
• Cuti Tahunan & Cuti Khusus
• Pelatihan & Pengembangan
• Jenjang Karir

Nilai Perusahaan :

• Kepuasan Pelanggan
• Produk & Layanan Terbaik
• Inovasi & Teknologi Mutakhir
• Kepercayaan & Kejujuran
• Rasa Hormat & Integritas
• Tanggung jawab Sosial & Lingkungan

Bagi Anda yang merasa memiliki value/ nilai yang sejalan dengan nilai Perusahaan Kami, dipersilahkan untuk melamar.

• Melakukan perencanaan ide pembuatan konten.
• Menyusun strategi konten untuk mendukung tujuan pemasaran.
• Merancang jadwal posting, mengunggah konten, dan berinteraksi dengan audiens di media sosial.
• Membuat caption, artikel, atau teks kreatif yang menarik sesuai dengan gaya brand.
• Bekerja sama dengan tim desain, marketing, dan tim terkait untuk menyelaraskan strategi konten.
• Memantau tren terbaru di media sosial untuk membuat konten yang relevan.
• Mengevaluasi data engagement dan memberikan rekomendasi untuk meningkatkan efektivitas konten.

• Laki-laki/ Perempuan, usia max. 35 tahun.
• Pendidikan min. D3 semua jurusan.
• Pengalaman kerja minimal 1 tahun sebagai Content Creator.
• Menguasai aplikasi desain dan video editing seperti Canva, CapCut, Adobe Premiere, Photoshop, atau sejenisnya.
• Familiar dengan platform seperti Instagram, TikTok, dan tren terkini.
• Dapat membaca dan memahami data engagement untuk evaluasi konten menggunakan Google Analytics, Meta Insights, dan sejenisnya.
• Memiliki kemampuan komunikasi dan koordinasi yang baik.
• BERSEDIA BERGABUNG SECEPATNYA.

• BPJS 
• THR
• Bonus KPI
• Pelatihan & Pengembangan
• Jenjang Karir