Core Job Responsibilities
Exceptional Family Engagement and Customer Service
·      Spearhead the organization and execution of community outreach, events, workshops, and gatherings to strengthen the parent communities in Bali.
·      Facilitate a calendar of engaging activities that cater to the interests and educational goals of our families across our network.
·      Lead parent events (e.g. Parent Information Evenings; Children’s Night; Coffee Chats)
·      Conduct parent meetings as needed, to discuss and resolve academic, social/developmental, or administrative issues
·      Ensure frequent, high-quality parent communication from teachers and other administrative staff, monitoring and providing feedback with regard to quantity, quality, tone, and style
·      Maintain a presence and interact with parents during pick-up and drop-off times
·      Ensure that enrolled families feel connected to the school and are delighted with their experience
·      Communicate the value of Guidepost to prospective families during one-on-one visits & tours
·      Participate in scheduled outreach events (e.g. open houses; prospective parent information evenings, school fairs)
·      Provide tour notes and relay prospective parent information to administrative staff for further follow-up and entry into the CRM
·      Act as an ambassador for the school
Ensure Program Quality
·      Oversee and ensure high program quality in partnership with the Program Team
·      Collaborate with Montessori Mentors to ensure quality implementation of Montessori pedagogy, curriculum, and programs that meet Guidepost’s standards
·      Create a compelling and collaborative campus culture that emphasizes Guidepost’s core values, and attracts, retains, and motivates a team of top-quality staff
·      Supervise, mentor and develop staff, always with an eye toward leadership succession planning
·      Hold regular group and one-on-one meetings with campus staff, as needed for culture building and program quality
·      Give regular informal feedback to campus staff in order to keep them well-informed about their performance
·      Conduct regular classroom observations and keep observation notes in order to effectively support Guides
·      Plan professional development for staff as needed to meet program quality standards
·      Deliver both oral and written performance reviews and salary reviews to all Guides in accordance with standard review schedule
·      Develop Performance Improvement Plans (PIPs) where necessary to improve Guide performance
·      Participate in cross-campus leadership training, meetings, and professional development events
Â
Ensure Operational Excellence
·      Supervise administrative staff in operational and business management duties, including but not limited to billing, re-enrollment, and event planning
·      Ensure school meets all regulatory requirements
·      Ensure all safety procedures are actively followed by parents and staff
·      Oversee scheduling and resolve coverage issues in the case of absences, all with an eye toward controlling labor expense
·      Deliver both oral and written performance reviews and salary reviews to administrative staff, according to normal review schedule
·      Develop Performance Improvement Plans (PIPs) where necessary to guide staff performance
·      Hold regular one-on-one and group meetings with campus administrative staff
·      Participate in the interview and hiring process for new staff
·      Ensure the campus environment always looks clean, orderly, and welcoming
·      Monitor facilities, and supervise repairs, improvements, and general maintenance
·      Communicate achievements, progress, and milestones to the school community
Â
Drive Campus Profitability
·      Drive enrollment and student retention in all programs
·      Effectively assess and mitigate risks that could impact the school
·      Manage annual and monthly budgets by tracking of enrollment goals, as well as other key financial reporting items
·      Ensure campus is on-track to meet or exceed profitability targets
·      Participate in regular meetings with the regional management team
Qualifications
â—ŹÂ Â Â Â Â Â Â More than 3 years of substantive leadership and management experience with early childhood school leadership experience strongly preferred
â—ŹÂ Â Â Â Â Â Â School administration or other operations experience, with a developed ability to solve complex operational problems
â—ŹÂ Â Â Â Â Â Â Ability to establish and actively maintain a strong, positive campus culture, orienting team members around our educational vision and inspiring them to achieve it in practice
â—ŹÂ Â Â Â Â Â Â Passion for early childhood education and Montessori method, with Montessori Certification (AMI/AMS/TPMI) desirable but not a mustÂ
â—ŹÂ Â Â Â Â Â Â Experience managing a profit and loss statement
â—ŹÂ Â Â Â Â Â Â Excellent verbal and written communication skills
â—ŹÂ Â Â Â Â Â Â Strong attention to detail with a focus on results
â—ŹÂ Â Â Â Â Â Â Facility with computer systems
â—ŹÂ Â Â Â Â Â Â Growth mindset and problem-solving approach
â—ŹÂ Â Â Â Â Â Â College degree in (Early childhood) Education will be preferable
●       Ability to embrace and exemplify Guidepost Montessori “Core Values”
