• Mempekerjakan, melatih, dan menyiapkan agen call center
• Memastikan agen call center mampu mencapai tujuan dan sasaran call center
• Menjawab pertanyaan agen dan membantu mereka menangani panggilan yang menantang
• Mengidentifikasi masalah operasional call center dan menyarankan perbaikan
• Menyiapkan laporan operasional dan menganalisis data
• Memastikan kepatuhan terhadap kebijakan kehadiran dan prosedur yang ditetapkan
• Mengumpulkan umpan balik dari anggota tim dan memberikan umpan balik berkelanjutan kepada mereka
• Memberikan penghargaan kepada agen secara berkala
• Memantau metrik kinerja utama seperti pembatalan panggilan dan panggilan menunggu

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan
• Melakukan pemeriksaan mesin dan mengisi daftar periksa
• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan
• Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung
• Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera
• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin
• Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)
• Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas
• Memastikan lingkungan kerja selalu bersih
• Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja
• Bekerja dengan aman sesuai dengan prosedur kerja
• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Menguasai hydrolic, mechanical engine, dan electrical forklift
• Mampu melakukan perawatan, dan perbaikan mesin-mesin kendaraan dan alat berat. Melakukan perawatan dan perbaikan forklift dan alat berat
• Membuat laporan kerja / melaporkan hasil aktifitas setiap hari kepada atasan baik secara tertulis maupun lisan

• Mengelola proyek instalasi, perbaikan, dan pembangunan 
• Membuat laporan progress mingguan 
• Bekerjasama dengan user untuk mendesain dan merencanakan proyek 
• Mengelola kebutuhan material dan personel untuk setiap proyek 
• Melakukan quality control terhadap proyek yang sedang berjalan dan telah selesai 
• Mengatasi masalah terkait pekerjaan yang sedang berjalan dan telah selesai 
• Memastikan pekerjaan selesai tepat waktu dan sesuai anggaran 
• Berpartisipasi dalam rapat di lokasi proyek dengan klien, kontraktor, dan pemangku kepentingan lainnya 

• Work with EHS Manager to support operations by developing and implementing strategies that enhance existing EHS programs and ensure company EHS compliance with standards and meet relevant regulatory requirements, both local and global. Maintain and enhance EHS awareness for employees, contractors, and visitors working within the company environment

• Monitoring Real time operasional semua layanan yang ada di operasional call center dalam menangani traffic call
• Melakukan pengecekan attendance, adherence dan menemukan ketidaksesuaian setiap agent call center
• Menjalankan action plan/recovery plan saat terjadi peningkatan call
• Membaca & menginterpretasikan kondisi real time dari reporting tools per interval
• Membantu pencapaian target service level baik itu per interval maupun per daily

Melakukan penjualan produk handphone (Android, Iphone, dll)

Memberikan pelayanan kepada customer yang datang ke gerai / toko.

Membuat laporan penjualan

Menawarkan produk perbankan khususnya produk Funding berupa Tabungan, Deposito, Saham / Investasi, Reksadana dan lainnya.

• Mengawasi Tim: Memimpin dan mengarahkan tim data entry untuk memastikan entri data yang akurat dan tepat waktu.
• Memastikan Kualitas Data: Memverifikasi dan memvalidasi data untuk memastikan keakuratan dan konsistensinya.
• Pelatihan dan Pengembangan: Memberikan pelatihan serta bimbingan kepada anggota tim.
• Monitoring Kinerja: Memantau dan mengevaluasi kinerja tim, memberikan umpan balik.
• Pemecahan Masalah: Menangani masalah terkait kesalahan entri data dan perangkat lunak.
• Peningkatan Proses: Menganalisis dan meningkatkan prosedur entri data untuk efisiensi.
• Laporan dan Dokumentasi: Menyusun laporan dan dokumentasi terkait aktivitas data entry.
• Kolaborasi dengan Departemen Lain: Berkoordinasi dengan departemen lain untuk memastikan kelancaran proses.

Melakukan penjualan produk indosat untuk kartu pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retail

Melakukan kegiatan event

Membuat laporan penjualan

Memberikan informasi kepada customer / nasabah melalui telp / email / livechat dengan baik dan benar.

Membantu penyelesaian permasalahan yang di sampaikan oleh customer/nasabah dan memberikan solusi terbaik.

Membuat laporan kerja

Melakukan penjualan produk indosat untuk pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retailer untuk penjualan

Mengadakan kegiatan event

Membuat laporan penjualan

Melayani nasabah dalam memberikan informasi seputar produk perbankan melalui phone/email/livchat dengan baik dan sopan.

Membantu menyelesaikan masalah nasabah.

Membuat reporting

Accounting Officer

The Accounting Officer will play a crucial role in the finance department by ensuring accurate financial record-keeping, effective management of financial transactions, and compliance with hotel policies and regulations. This role will involve assisting accounts payable, accounts receivable, payroll, financial reporting, as well as assisting with audits and budgeting.

What you will be doing:

• Assist in managing accounts receivable processes, ensuring timely and accurate collections.
• To ensure all charges and payments are posted to the correct ledger and to maintain and to minimize balance of hotel and accounts receivable.
• To prepare the proforma invoice, invoice and all the billing related with clients.
   

• Create detailed, comprehensive and well-structured test plans and test cases which can be leveraged by all teams including the Automation team.
• Perform all types of testing to ensure overall quality of the Product for better customer satisfaction like user interface testing, functionality testing, performance testing, regression testing, integration testing, etc.
• Create & manage bug reports and communicate with the team
• Collaborate with Engineering, UI/UX, Infrastructure and Product Management teams.
• As the quality assurance team lead, you will be required to build/improve team processes, good practices as well as training and mentoring your team.
• You will also be responsible for team allocation for projects and project estimation.
• Responsible for collating project status and updating Weekly reports.
• Responsible for performance reviews, one on one’s as well as Project PIC for third party collaborations.
• Be an active part of analysis, design and planning activities.
• Be an enthusiastic advocate for good Agile practices.
• Eager to learn and grow as a professional.

Company inc is seeking a dedicated and detail-oriented Safety Manager to join our dynamic team within the accounting industry. In this role, you will play a critical part in ensuring the safety and well-being of our employees while fostering a culture of safety throughout the organization. Your expertise will help us identify potential hazards, implement effective safety policies, and ensure compliance with regulatory requirements. The ideal candidate will have a strong background in safety management, excellent communication skills, and the ability to collaborate with various departments to promote a safe work environment. As a Safety Manager, you will conduct regular audits and risk assessments, develop training programs, and provide guidance on safety best practices to all employees. Your commitment to creating a safe workplace will not only protect our workforce but also contribute to the overall success and reputation of Company inc. If you are passionate about safety and want to make a meaningful impact in the accounting sector, we encourage you to apply and join our proactive team on this important mission.

Responsibilities

• Develop and implement safety policies and procedures to ensure a safe working environment.
• Conduct regular safety audits and inspections to assess compliance with safety regulations and standards.
• Identify potential hazards and recommend corrective actions to mitigate risks in the workplace.
• Create and deliver safety training programs for employees to promote safety awareness and compliance.
• Maintain accurate records of safety incidents and prepare reports for management review.
• Collaborate with various departments to foster a culture of safety and ensure adherence to safety protocols.
• Stay updated on industry regulations and safety best practices to ensure Company inc's policies are current and effective.

• Bachelor's degree in safety management, environmental health, or a related field.
• Proven experience as a Safety Manager or in a similar role, preferably in the accounting industry.
• Strong understanding of safety regulations and compliance requirements.
• Excellent communication skills, both written and verbal, to effectively convey safety information.
• Ability to conduct training sessions and presentations on safety practices.
• Strong analytical and problem-solving skills to evaluate risks and implement solutions.
• Certification in safety management, such as OSHA or equivalent, is preferred.

Amartha is a technology company focused on creating shared prosperity by developing digital financial solutions for the grassroots economy. Founded in 2010 as a microfinance institution, Amartha connects rural, women-led micro-enterprises with affordable capital. Amartha is expanding as a tech company, building a microfinance ecosystem that connects to the growing digital economy through capital, investment, and payment services. By boosting the competitiveness of micro and small entrepreneurs, Amartha empowers women-led MSMEs, creates jobs, and fosters inclusive economic growth.

About The Team

You will be working with two awesome teams: the Supply Team and the Retention Team. Get ready to dive into the PPOB industry and learn all about Indonesia’s agent network. You’ll get hands-on experience with the products we sell and help create exciting promos and programs that drive up transactions and volume.

What You’ll Be Doing :

Here’s what your day-to-day might look like

• Helping set the right pricing for our products
• Brainstorming and executing cool promo strategies
• Assisting with CRM strategies to keep our customers engaged
• Digging into data for deep analysis and insights
• (Optional) Heading out into the field for research

• Need some one ambitious, curious, and ready to roll up their sleeves
• Ideally, you’re:-Super eager to learn and grow
• Comfortable with copy writing and know how to craft a good message
• A whiz at Excel/spread sheets and love working with data
• Meticulous and detail oriented, because the little things matter
• Already have internship experience under your belt (bonus points!)

AccelerAsia is a growth engine for technology scale-ups. We provide our clients with a suite of sales services to help them expand their businesses into APAC and become successful in this region. Over the past 11 years, we have created a unique culture and a very successful business that has helped dozens of companies build their business in these parts of the world.

You will be part of a team responsible for executing the sales strategy, and building market position for multiple AA clients. You will do this by working across the entire sales cycle from prospecting, lead qualification, nurturing opportunities to closing deals, under the supervision of your team lead (Sales Director).

Key Requirements:

• You have 2-3 years of business development and enterprise sales experience (preferably SaaS sales).
• You have ideally 1-2 years of prior experience as a sales development representative
• Building new pipeline, maintaining pipeline and closing deals
• Experience in selling into multiple different markets across the APAC region
• Familiar with sales processes and CRM reporting.
• You have excellent communication skills, both verbal and written. You enjoy pitching, are eloquent and able to think (and speak) on your feet.

This job might be for you if:

• You have a genuine interest in technology. You are always keeping up to date on the latest technology trends in your markets and industries.
• You’re curious and you learn fast. You have the ability to acquire understanding & absorb information rapidly.
• You like a challenge. You’re willing to challenge the status quo and be challenged in return.
• You are resilient. When things go wrong, you never give up, you proactively come up with new ideas and think outside the box.
• You are a hunter. You know that hunting for leads and generating opportunities with large enterprises is not easy and it takes persistence - but you have that in spades.
• You have an international outlook. You like to travel and work with people from all over the world. You know the regional markets well (solid experience selling across different APAC markets) and all their different quirks.
• You are supportive. You want to help your teammates as much as you want to help yourself!

We can offer a competitive salary package which includes an uncapped commission plan as well as a structured, but flexible career path. We work with exciting best-in- class technology companies from around the world who are expanding into the APAC region through AccelerAsia, giving you a wide range of opportunities to learn and expand your knowledge across the wider technology landscape. You will get the opportunity to work with a highly supportive, fun and tenacious team, as well as access to professional coaches to guide you in your professional and leadership development. We also offer:

• Unlimited Annual Leave Days
• Hybrid Working Arrangement
• Health Insurance
• Weekly Team Lunches
• Annual Team Offsite

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

1. Graphic Design Tasks

• Assist in the development of graphic assets that can be adapted to ID Marketplaces, Paid Ads, Product Catalogs
• Assist the Graphic Designer team in resizing images for website needs
• Country-specific Social Media assets (IG Story)

2. Assist the Creative team on a daily basis, with direct reporting to the Visual Designer

Requirements & Experiences :

• Available for 4-6 months internship program
• Open to university students of any seniority
• Candidates with a specialization in Design Communication Visual or related degree preferred
• Candidates with prior internships in Graphic Designer or Creative roles preferred
• Reachable during working hours
• Excellent skills in Adobe Creative Suite (Photoshop, and Illustrator. Lightroom, editing apps such as Premiere Pro, Final Cut, After Effects, or other motion graphic tools is a plus)
• A developed eye for detail, layout, balance, and composition
  

What you should be :

• A passion for the brand and empowering women
• Good visual and graphic taste, aware of the latest trends
• Organized and good at managing multiple tasks at once
• An initiative, self-driven, and growth mindset personality
• Up-to-date awareness of global fashion, retail, and market trends
• A fun, energetic, and charismatic personality
• An ability to thrive in an ever-changing and dynamic environment with professionalism, responsiveness, and flexibility under critical pressure
• A self-starter with a proactive and hands-on attitude, also collaborative to achieve goals as a team. Get it done right, and fast!

We are looking for a CRM Analyst to join our marketing team at Stockbit. You will managing and analyzing customer data to drive customer engagement, retention, and revenue growth. You will work closely with the marketing, product, and data teams to optimize and personalize customer communications across various CRM channels. If you are passionate about data analysis, customer behavior, and driving results, we would love to have you on our team. As a CRM Analyst, you will be responsible for:

• Collect and analyze customer data from various sources to gain insights into customer behavior and preferences.
• Develop and maintain customer segmentation models to optimize targeted marketing campaigns.
• Create and execute A/B tests to measure the effectiveness of different CRM strategies and tactics.
• Monitor and report on key performance metrics related to customer engagement, retention, and revenue growth.
• Collaborate with cross-functional teams to develop and implement CRM strategies that align with business goals.

• Bachelor's degree in business, finance, marketing, or other related fields. Fresh graduates with experience are welcome
• Experience in a fast-paced industry
• Ability to consistently produce quality output and meet tight deadlines in a high-pressure, agile working environment.
• Strong analytical skills, data-driven, and delighted with statistical analysis and figures.
• Experience in project management and data analysis
• Understanding of the Customer Journey Experience.
• Good communication and collaboration skills
• A meticulous and detailed person with strong organizational skills.
• Self-driven and a team player
• Take ownership of problems
• Experience in any of these specializations is a plus: CRM Tools, Google Analytics, HTML & CSS, Microsoft Excel

• Supportive teammates

• Health insurance benefits
• Self-development activities that support careers
• Broaden your knowledge in financial investment

• Menginput data pesanan pelanggan ke dalam sistem online secara akurat dan tepat waktu.
• Memastikan semua dokumen administrasi tersusun rapi dan sesuai prosedur.
• Menjaga kerahasiaan data perusahaan yang dikelola secara daring.
• Berkoordinasi dengan tim lain untuk memastikan kelancaran proses administrasi.
• Membantu penyusunan laporan sederhana terkait data pesanan.
• Menyelesaikan tugas administratif lainnya yang diberikan oleh atasan.

DESKRIPSI PEKERJAAN :

• Melayani customer secara online dan offline
• Memaintain ataupun menjalin hubungan baik dengan customer
• Memenuhi target penjualan
• Mendiagnosa awal dan perbaikan tahap awal Notebook/Mac/Smartphone
• Berkomunikasi dan berkoordinasi dengan rekan kerja

KUALIFIKASI :

• Usia maksimal 35
• Lulusan SMK/D3/S1 di bidang Penjualan, Komunikasi Pemasaran, Bisnis, IT, atau bidang terkait lainnya
• Pengalaman minimal 2 tahun di bidang Sales Counter
• Memiliki pengalaman dibidang IT/ Sistem/ Aplikasi/ Fintech merupakan nilai tambah
• Memiliki minat dan ketertarikan pada bidang IT, Gaming, atau Teknologi
• Komunikatif, dan bisa berkoordinasi dengan baik
• Orientasi pada detail, disiplin, inisiatif dan mampu melakukan kerja sama tim dengan baik
• BERSEDIA BERGABUNG SECEPATNYA

Keuntungan:

• BPJS
• Tunjangan
• Komisi
• Cuti Tahunan & Cuti Khusus
• Pelatihan & Pengembangan
• Jenjang Karir

Nilai Perusahaan :

• Kepuasan Pelanggan
• Produk & Layanan Terbaik
• Inovasi & Teknologi Mutakhir
• Kepercayaan & Kejujuran
• Rasa Hormat & Integritas
• Tanggung jawab Sosial & Lingkungan

Bagi Anda yang merasa memiliki value/ nilai yang sejalan dengan nilai Perusahaan Kami, dipersilahkan untuk melamar.

• Melakukan perencanaan ide pembuatan konten.
• Menyusun strategi konten untuk mendukung tujuan pemasaran.
• Merancang jadwal posting, mengunggah konten, dan berinteraksi dengan audiens di media sosial.
• Membuat caption, artikel, atau teks kreatif yang menarik sesuai dengan gaya brand.
• Bekerja sama dengan tim desain, marketing, dan tim terkait untuk menyelaraskan strategi konten.
• Memantau tren terbaru di media sosial untuk membuat konten yang relevan.
• Mengevaluasi data engagement dan memberikan rekomendasi untuk meningkatkan efektivitas konten.

• Laki-laki/ Perempuan, usia max. 35 tahun.
• Pendidikan min. D3 semua jurusan.
• Pengalaman kerja minimal 1 tahun sebagai Content Creator.
• Menguasai aplikasi desain dan video editing seperti Canva, CapCut, Adobe Premiere, Photoshop, atau sejenisnya.
• Familiar dengan platform seperti Instagram, TikTok, dan tren terkini.
• Dapat membaca dan memahami data engagement untuk evaluasi konten menggunakan Google Analytics, Meta Insights, dan sejenisnya.
• Memiliki kemampuan komunikasi dan koordinasi yang baik.
• BERSEDIA BERGABUNG SECEPATNYA.

• BPJS 
• THR
• Bonus KPI
• Pelatihan & Pengembangan
• Jenjang Karir

• Memasukkan Data: Input data dari berbagai sumber ke sistem.
• Memverifikasi Data: Memeriksa akurasi dan kelengkapan data.
• Memperbarui Database: Menjaga database tetap terorganisir dan up-to-date.
• Menyusun Laporan: Membuat laporan mengenai status data.
• Mengelola File: Menyimpan dan mengelola arsip fisik dan digital.
• Koordinasi Tim: Berkomunikasi dengan departemen lain terkait data.
• Kerahasiaan Data: Menjaga kerahasiaan data yang diproses.

• Dapat menangani berbagai jenis mesin-mesin mechanical dan electrical dari mulai mesin packing, coding printer, mesin processing dan packaging di bidang food dan snack.

• Memberikan service dan maintenance pada Customer yang berada di area Jawa Timur dan sekitarnya.

• Memahami bidang Mekanikal & elektrikal.