• Train and provide development opportunities for staff.  Ensure annual goals are complete and communicated.  Ensure Global Performance Management System is up to date and regular feedback is provided to staff members.
• Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Model and promote the Corporation’s Code of Business Ethics and Values.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations.  Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.  Maintain all timekeeping, overtime and vacation records and schedules.
• Act as a team role model and change-agent.  Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.
• Directly supervises employees in a Site.  Monitors work, alters schedules to meet unforeseen conditions, controls load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment. 
• Design and implement operations improvement strategies for safety, cost, quality, training, inventory, and services.
• Analyze and draw information for daily operational needs and improvement for the team.  Provide prompt problem solving for key issues.
• Responsible for key operational measures within business unit (service, quality, productivity, cost, safety).
• Supervises the daily work schedules of warehouse employees involved in performing a combination of: shipping, receiving, loading and unloading trucks, stacking, picking, packing and palletizing finished products. Determines space requirements for storage and schedules delivery and distribution of products, parts, and accessories to achieve distribution objectives and meet customer requirements. Prepares and analyzes inventory reports to identify slow-moving and/or surplus stock. 
• Cultivates and reinforces appropriate group values, norms, and behaviors. Identifies and analyzes problems, plans, tasks, and solutions. 
• Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals. 
• Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements.  Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan.
• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.
• Lead 5S activities, housekeeping, and recycling programs.  Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives.  Lead monthly safety meetings and daily safety huddles.
• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes.  Make efforts to reduce manufacturing waste and process complexity.

Turner & Townsend is seeking an experienced accountant to help run the finance function for Indonesia which contributes significantly to our South-East Asia region that covers Indonesia, Singapore, Malaysia, Philippines and Vietnam.

• Manage end-to-end financial accounting for Indonesia which includes performing month-end accounting closing, including but not limited to journal adjustments, bank reconciliations, intercompany reconciliations, balance sheet reconciliation schedules, revenue recognition reports.
• Preparation and submission of monthly management accounts (P&L and Balance Sheet) and related schedules as a part of Group reporting. Presentation of results and providing clarifications to the Country/Regional business Leaders, as and when needed.
• Review vendor invoices and expenses processed by our offshore services team, and ensuring accounting is accurate and acceptable. Initiate vendor payments through internet banking.
• Review client invoices and credit notes with attention to values, timeliness of collections, associated costs in earning the revenue, potential accruals and deferrals of income.
• Responsible for filing sales tax returns (GST/SST/VAT/WHT). Working closely with the tax advisors to finalize tax computations and filing necessary tax returns.
• Interact with External Auditors for interim and annual audit – provide information and schedules for audit, drive efficiencies from the finance service provider and external auditors, and provide explanations to ensure smooth and timely audits.
• Assist with preparation of annual budgets, expense utilization run rates, submission of monthly P&L forecasts, timesheet and payroll cost monitoring.
• Preparation of cash flow statements on weekly basis, align with business teams and credit control team to execute related strategies from senior management.
• To become the finance systems’ champion and a finance subject matter expert to our business teams in SEA. Perform any other finance tasks as assigned from time to time by the Senior Manager.

· Test AC and DC electricity

· Testing SNI and IEC standards

· Interpreting drawings

· Testing in the test room

• Design and develop services that deliver impact every day
• Operate and maintain highly scalable services
• Provide support on issues reported by CX that need support from engineer side
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity
• Continuously improve code quality, product execution, and learning experience
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution
• Solve challenging financial access problems in Indonesia by using cutting-edge technology
• Making sure all service delivery is scalable and secure

• Fast learner & good analytical thinking

• Have a strong technical knowledge in Go-Lang, and are capable of learning quickly (like, really fast)
• Have exposure to architectural patterns of high-scale web application, Clean Architecture and TDD
• Have experience with distributed storage and database systems, including SQL or NoSQL
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis
• Good communication skill, team player and comfortable working with a cross-functional team
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership
• Have built a high traffic application is a plus

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

The Partnership Officer will play a pivotal role in fostering and managing partnerships for Wecare.id, focusing on building strong relationships with community organizations, NGOs, and other stakeholders to promote our services and initiatives.

Responsibilities:

• Identify and engage potential partners to enhance Wecare.id's outreach and impact.
• Develop and implement strategies to strengthen partnerships, ensuring mutual benefits for Wecare.id and its partners.
• Manage the onboarding process for new partners, including training and support.
• Collaborate with internal teams to create resources and materials that support partner engagement.
• Track and report on partnership performance and outcomes to management.

• A bachelor's degree in a relevant field such as business, communications, or social sciences.
• At least 3-5 years of experience in partnership management, business development, or community engagement.
• Excellent communication and interpersonal skills to build strong relationships.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• Ability to work collaboratively in a team-oriented environment.
• Self-motivated and proactive in identifying opportunities for partnership growth.
• Familiarity with community organizations and NGOs is a plus.

MidPlaza Holding is looking for a highly motivated and dynamic Finance Management Trainee to join our Corporate Office team. This program is designed for recent graduates with a passion for finance, providing hands-on experience and exposure to various financial functions within the organization. The Finance Management Trainee will participate in training programs and work closely with experienced finance professionals to develop their skills and knowledge in financial management, analysis, and reporting. This is an excellent opportunity to kickstart your career in finance with a reputable company.

Responsibilities:

• Assist in daily financial operations.
• Support the financial reporting process by gathering data and preparing reports.
• Participate in budgeting and forecasting activities.
• Conduct financial analysis to support decision-making processes.
• Collaborate with various departments to gain a comprehensive understanding of business operations.
• Engage in training sessions and development programs to enhance financial skills and knowledge.

• Bachelor’s Degree, from Accounting, Finance, Business, or Economics from reputable universities.
• Minimum GPA: 3.0
• Fresh graduate or maximum of 2 years work experience
• Strong verbal, written, and presentation in English skill
• Proficient in Microsoft Office, especially Microsoft Excel
• Leadership experiences in campus or student organizations
• Growth mindset, resilience and ability to adapt
• Numerical and analytical thinking
• Willing to be placed in any of the MidPlaza’s Business Unit

• Private Health Insurance
• Training & Development

Responsibilities

• Translate stakeholder vision & expectations into design vision and interfaces.
• Define design requirements for large to mega design builds.
• Conducting competitive analysis of existing products in the marketplace to identify opportunities for improvement
• Conducting usability studies to identify areas for improvement in existing products or to test new product concepts.
• Ensuring that designs meet industry standards for usability, durability, and appearance
• Working with Engineering team to ensure that designs can be implemented effectively in code
• Able to manage project timeline and deliver your design on time.

• A strong track record and understanding of visual design
• A portfolio showing & demonstrating your work & craftsmanship
• You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions.
• You pay strong attention to detail and have a keen eye for aesthetics.
• You are a strong team player who can collaborate effectively with different stakeholders.
• Self-starter, someone who takes the initiative, can work without supervision, and conduct projects independently
• Experience designing for commonly used device web (desktop & mobile), Android, and IOS
• Familiar with collaborative design tools such as Figma, Maze.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.

• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

At AYANA MidPlaza Jakarta, we are looking for a dedicated and charismatic Spa Receptionist to enhance our guest experience. As the first point of contact for our spa, you will play a crucial role in providing outstanding service to our guests, ensuring a seamless and exceptional spa experience. Your professionalism and attention to detail will be vital as you assist guests in navigating our spa services, while also managing appointments and inquiries with efficiency.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and promotions.
• Manage appointment scheduling and maintain accurate records in our booking system.
• Process payments and handle transactions in compliance with company procedures.
• Respond promptly to guest inquiries via phone or email.
• Ensure the reception area is welcoming and organized, promoting an inviting atmosphere.
• Collaborate with the spa team to deliver outstanding guest service and satisfaction.

• Previous experience as a Spa Receptionist or in a customer service role within the hospitality industry.
• Exceptional communication skills and a friendly, professional demeanor.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Familiarity with appointment booking systems is a plus.
• High school diploma or equivalent; additional qualifications in hospitality are a plus.
• Willingness to work flexible hours including weekends and holidays.

• Positive Working
• Great Environment
• Supportive Team Work

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

•    menyelesaikan tugas-tugas dan membantu pekerjaan lainnya setiap hari
•    berpartisipasi dalam meeting, workshop, dan juga kelas-kelas lainnya
•    mengamati dan belajar dari pengalaman-pengalaman rekan kerja lainnya
•    menyerap informasi dan pengetahuan tentang peraturan perusahaan, proses kerja, serta SOP yang berlaku
•    mendengarkan secara rinci masukan-masukan yang diberikan oleh manajer, supervisor, dan senior lainnya
•    memenuhi semua persyaratan dan ikut semua meetin yang diadakan dalam training
•    mengikuti semua peraturan perusahaan serta protokol keamanan dan kesehatan
•    menyiapkan dokumen dan membuat laporan
•    belajar mengenai resolusi dari sebuah permasalahan dan mendengarkan dengan baik semua pembicara yang ada di dalam meeting atau training
•    bersedia pergi ke kantor atau cabang lain dan ikut serta untuk terjun langsung dalam proses latihan

OPERATOR MESIN PRODUKSI DAN OPERATOR PACKING MESIN PRODUKSI

• Maksimal 28 Tahun
• Belum menikah
• Penempatan di Jawa Barat
• Mencapai target penjualan dengan berhasil mengelola tim penjualan
• Merancang dan menerapkan rencana bisnis strategis agar dapat memperluas pelanggan
• Membangun hubungan dengan pelanggan dan memahami kebutuhan mereka
• Menyajikan laporan penjualan, pendapatan dan pengeluaran serta prakiraan realistis kepada tim manajemen
• Mengindentifikasi pasar dan pergeseran pasar yang sedang berkembang sambil menyadari produk dan status persaingan baru

Job Responsibilities:

• Provide 1st / 2nd level of helpdesk support to our international clients via phone, chats, or emails in a timely and professional manner.
• Ensure incidents are logged and updated in the Zendesk ticketing system.
• Monitor all ticket statuses in Zendesk and ensure issues are followed through and closed satisfactorily.
• Build a good rapport with clients.
• Learn and achieve a good understanding of product features.
• Diagnose and resolve technical problems, escalate complex issues to appropriate teams when necessary.
• Guide customers through troubleshooting steps and provide clear and concise instructions.
• Document customer interactions, technical solutions, and troubleshooting steps.
• Collaborate with cross-functional teams, including Engineering and Product Management, to resolve technical issues and improve product functionality.
• Perform testing tasks based on Use Case scenarios.
• Work in Batam/Bandung office
• No hybrid/remote/WFH options
• 
  
• Job Requirements:
•  
• Good command of English is a must.
• Educational background in IT software is required.
• Knowledge of support framework best practices.
• Minimum of 2 years of experience in a technical customer support or application customer support role, preferably in a software or technology company.
• Strong technical aptitude and troubleshooting skills, with the ability to analyze and solve complex technical problems.
• Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using SQL commands.
• Proficiency in using a ticketing system such as Zendesk will be an advantage.
• Ability to communicate (verbally and in writing) with Mandarin-speaking clients will be an advantage.
• Willingness to work overtime when necessary.

Other Info:

• 5 days work per week
• Job Types: Full-time, Contract
• Insurance

KUALIFIKASI

• Usia maksimal 45 tahun
• Minimal SMA sederajat
• Memiliki pengalaman Kerja min 1 tahun sebagai sales/kepala cabang
• Terbiasa bekerja dengan target
• Komunikatif, cermat, tekun, ulet dan teliti

1. Perencanaan proyek PLTS
2. Manajemen Tim
3. Manajemen Anggaran:
4. Manajemen Risiko dan Masalah Proyek
5. Komunikasi
6. Quality Assurance
7. Dokumentasi

1. Melakukan survey lokasi pemasangan sistem PLTS dan memberikan laporannya kepada atasan, manajemen dan pihak distributor.
2. Menganalisa dan mendesain konstruksi system PLTS dari project potensial dan yang sedang berjalan.
3. Menyusun Bill of Quantity (BOQ) sistem PLTS.
4. Melaksanakan simulasi sistem PLTS menggunakan PVSyst dan memastikan tidak terdapat error dan hambatan lain dalam desain.
5. Membuat desain 3D dan DED detailed engineering designs (sesuai permintaan developer) pada perancangan sistem PLTS menggunakan aplikasi i.e. Sketch up dan Autocad.
6. Memastikan Instalasi PLTS sesuai rancangan yang telah di mendapat Approval dari Developer.
7. Turut terlibat dalam tahap commissioning, menyiapkan dokumen hand-over sesuai standar yang telah ditetapkan oleh developer; Melaksanakan Operation and Maintenance (O&M) sistem PLTS di proyek tersebut secara reguler paska commissioning.
8. Mengecek item dan jumlah peralatan yang akan di instalasi dan paska instalasi untuk memastikan kodisi nya layal pakai dan tepat jumlah nya.
9. Menjalankan tugas lain yang diberikan oleh atasan langsung yang berkitan dengan jabatan ini.

Commis II - Bakery serves a pivotal role in maintaining the exceptional culinary standards we are renowned for. As a Commis II in the Bakery department, you will play a crucial part in crafting exquisite baked goods and pastries that epitomize both artistry and taste. Your responsibilities will encompass preparing, baking, and presenting an array of delectable creations while adhering to the highest quality and hygiene standards.