Job Description

DUTIES AND RESPONSIBILITY

a. Report to the Maintenance Support Supervisor or his delegate.

b. Ensure the serviceability and availability of ground support equipment (GSE) and facilities for effective support at base and line stations.

c. Consistent attention and implementation of maintenance program for all motorized and non-motorized equipment.

d. Accurate record-keeping is maintained for all equipment. Some equipment may require yearly calibration or inspection to validate its functions.

e. Ensure effective control of equipment usage and the tooling.

f. Ensure that defective equipment is repaired in the shortest time possible and in the most cost-effective manner.

g. Discuss any outsourcing of repair requirements in details such as integrity of vendors, quotations and facilities and efficiently.

h. Provide training for end-users on the proper handling of Ground Support Equipment and basic maintenance practices to enhance reliability.

i. Work with station engineering staff to develop essential support equipment or facilities to ease maintenance requirements.

j. Ensure that all ground support equipment and vehicles meet the requirements set out by regulation.

k. Ensure validation of certificate operation worthiness of ground support equipment operated by inform to respective department to renewal process.

l. Generate periodic reports on the status of the equipment, parts usage and relevant costing, tools and calibration notices.

m. Any other tasks as required by the Maintenance Support Supervisor.

QUALIFICATION (GSE)

a. Minimum 18 years old.

b. Holder of appropriate license.

c. Conversant with engineering procedure.

• Familiar with delivering 3 (three) core subjects namely English, Mathematics, and Science
• Provide creative materials and resources for children to explore in learning activities and imaginative play 
• Organize and lead activities designed to promote physical, emotional and social development of children 
• Plan, prepare and develop schemes of work and lesson plans 
• Evaluate children behavior and performance in classroom 
• Develop and maintain a constructive and ongoing rapport with children and parents

• Analyze the applications of prospective students based on standard admission policies.
• Interview students to understand their objectives and background.
• Provide clarifications to student’s queries in a professional manner.
• Follow-up with students for any enquiries through direct meetings, live chat, phone calls and emails.
• Advice students about the programs offered, admission procedure, eligibility and costs involved.
• Provide assistance to the students to complete the enrolment forms.
• Inform students about the courses offered and the tuition fees.
• Maintain a database of student information, telephone logs and student feedbacks in order to generate student reports for management.

At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team . Your technical skills, communication skills, and way of working will be directly reviewed by

the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.

Responsibilities

• Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings
• Work with and report to HO research team
• Create daily reports based on dealer visit
• Doing Ad-Hoc at the down time week
• Do travel to visit dealers including managing logistics
• Ensure compliance for each projects such as: project documentation

• A rule of thumb of <1 year of experience in the research industry
• Fresh graduates are also welcomed
• Graduated from English literature, humaniora is a plus
• Experienced in conducting end-to-end research projects
• Having no mobility issues since most of our research is executed in fieldwork
• Currently residing in local area (Surabaya)
• Having connections with used car dealers or leasing companies is a plus point
• Naturally eager to learn about research and naturally curious
• Enjoy doing face-to-face interview sessions with our users
• Confident in communicating ideas
• Possess high diligence, detailed personality, and fast response
• High responsibility to do remote working
• Get things-done mentality
• Having lots of ideas and willing to get your hands dirty in experimenting things
• Likes to communicate and meet new people
• Excited about a fast-paced and comfortable facing ambiguity in the working environment
• Proficiency in basic research skills
• Excellent communication skills in both English and Indonesian
• Good at writing in both English and Indonesian