Job Description:
โข Analysing, diagnosing, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software, network connectivity, databases, printers, scanners, and any related problems
โข Maintaining all updates and security patches for applications and operating systems
โข Notebook hardware troubleshoot, such as RAM, Hard disk, VGA.
โข Updates and closures of trouble tickets and service requests from user
โข Maintain communication with end-user and created report to team leader/SPV.