• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales efforts with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

• Has experience as Sales Representative for more than 3 years
• Experienced in Sales in F&B Business and Market
• Bachelor’s degree in business or a related field
• Ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management, and organizational skills
• Ability to create and deliver presentations tailored to the client's needs
• Relationship management skills and openness to feedback

- Flexible Working Hours

- Collaborative working benefit

- Self Development

- Company Insurance

• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Perform product training for the sales team
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Travel to customer facilities as necessary for implementations.

• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Should be good at problem-solving skills, logical & analytical thinking
• Have good organizational skills especially in prioritizing tasks and managing time effectively

• Work from home Benefit
• Flexible working hours Benefit
• Company Insurance
• Workstation
• Yearly Bonus based on Company Performance
• Self Development Benefit
• Collaborative working Benefir

Help tackle climate change by providing excellent operational support to our growing global team.  

Ember are looking for a passionate, self-motivated individual with an interest in providing excellent finance, administration, event and internal communications support to join our busy operations team in this newly-created post.  This will be a varied role that will suit someone who is excited about helping us develop our internal operations and support a growing international team. 

The role

Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.

Ember has gone through impressive growth and has won major improvements to energy policy around the world. Now as we grow further, we’re building a professional organisation that can continue to move fast and have an even greater impact in tackling the climate crisis.

As a remote-first organisation, with colleagues based across Asia and Europe, you will play an important part in developing and implementing our internal processes to enable everyone to achieve their full potential. The Operations team provides a strong foundation to the rest of Ember, and our work covers finance and fundraising, people and HR support, project management, donor relations, impact reporting, and systems to support the smooth running of the organisation.

With the support of senior operations colleagues your role will involve a wide range of duties to ensure the smooth running of Ember particularly with financial admin, office and IT management, logistics and internal communications.

The ideal candidate for this role should be a good all-rounder, happy and willing to get stuck in where needed; not led by bureaucracy but by creativity and possibility.

Responsibilities

Finance & grant administration:

• Work with finance staff to ensure accurate and timely processing of employee compensation, including addressing pay/ expense-related questions or concerns; and supporting with tracking of invoices and monthly reconciliations
• Work with finance, donor relations and project staff to support contracting and record keeping for grant administration

Office management and logistical support

• Support with office management/contracts with co-working spaces, meeting room bookings and other ad hoc office needs
• Support with IT/tech set up (onboarding & offboarding to gmail, slack, other relevant tools such as CRM database)
• Support with tracking assets, equipment and software usage
• Maintaining Ember filing systems and supporting team with GDPR/data protection compliance
• Support with license/subscription renewals as necessary
• Support to develop/maintain ‘how to guides’ and handbook (such as travel booking, expenses, etc)

Internal/external communications

• Coordinating internal comms updates e.g. team news
• Admin and event organisation support to face-to-face and virtual team meetings (inc. our Advisory board)
• Updates to relevant pages on the Ember website (such as people, careers, impact, funding etc.) and creating relevant social media posts as appropriate.

Other

• General admin support to Ops team, including the collection and reporting on data such as tracking KPIs, survey responses etc.
• Ad-hoc project administration support to our flagship reports such as the Global Electricity Review.

Must have

• Graduate level or with demonstrable experience in a similar role
• A great team player with a solution focused, ‘can do’ attitude.
• Self driven and proactive, able to prioritise own workload and gain satisfaction from getting the job done to a high standard, and also able to operate well in a team based remotely.
• Excellent organisational and coordination skills, experience of juggling multiple tasks or projects and working to tight deadlines
• Great attention to detail and can be trusted to handle confidential and sensitive information
• Good written and verbal communication skills
• Great level of computer literacy with experience of working with different IT systems and data
• A flexible and adaptable approach to work
• A passion for climate change/ clean energy

Nice to have

• Previous experience working with teams remotely
• Previous experience of working with start-ups and fast growing organisations
• Experience of project administration e.g. updating Gantt charts, risk registers.
• Experience of using AI and new technologies to automate processes

We are especially keen to encourage applications from people underrepresented in climate change analysis and campaigning. Climate change is a race issue, a class issue, and a gender issue. We welcome applicants with lived experiences of these issues.

Salary: £31,000 - £37,260 GBP. Salaries may be adjusted depending on a location cost of living formula, but will not be below 75% of advertised figure.

Contract: Full time (but only working 9 days every fortnight with no reduction in pay), permanent subject to a 3 month probationary period. For employees based outside of the UK, a local payroll contract is available, dependent on the country.

Further benefits: We offer a competitive benefits package, including:

We operate a nine-day fortnight meaning our full-time staff are given every other Friday off work with no reduction in pay

• 25 days holiday, plus UK bank holidays (unless local statutory minimums are higher)
• For each year that you're part of the team at Ember you'll receive an additional day of holiday, up to a maximum of 5 additional days.
• Generous paid maternity and paternity leave
• Flexible working conditions, including the opportunity for part-time work and home working.
• Access to a local working space can be arranged
• Free annual eye tests
• Access to a counselling service
• Funding and allocated time for your training and development
• Paid volunteer day
• Two paid days off to enable low carbon travel
• Time off to donate blood
• Season Ticket loan

About Ember

Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.

See our work at www.ember-climate.org and https://twitter.com/EmberClimate