Leading manage innovations projects to improve and customer experience journey and boost Customer Satisfaction. Manage and create system automation in CX Team (Telephony, Ticketing System, Chatbot, Help Center automation).

Responsibilities:

• Lead the design of complex and strategic Contact center solutions, ensuring to align with the organization’s goals and customer experience objectives
• Develop and maintain custom contact center applications, features, integrations and automation
• Mentor and provide technical guidance to engineers, fostering their growth and development with documentation and knowledge sharing related customer experience journey
• Installation, managing and optimizing CRM System customer support platform for the organization
• Lead efforts to optimize the performance of contact center systems and proactive monitoring for issues
• Collaborate with cross-functional teams, including network engineers, system administrators, operation teams, external vendors and a notion to business users to deliver integrated contact center solutions that meet business objectives.
• Continuous Learning, stay updated with industry trends and emerging technologies related to contact center solution and development practices.

• Min 1 years experience Digital Contact Center
• Experienced with CRM Ticketing set up (Zendesk, telephony system, chatbot, help center)
• Familiar with additional tools (JIRA, Redash, Slack)
• Ability to keep work moving on each of them enables change across many different areas of an organization
• Good verbal and written communication skills in Bahasa Indonesia and English
• Strong analytical ability and problem-solving skills. Able to identify high-impact opportunities and objectively evaluate projects

Conduct, deliver and monitor learning process in field office team to ensure the learning programs are implemented and have impact on behavior changes or business.

Responsibilities:

• Conduct & analyze comprehensive learning development needs based on competencies or business needs in Field Office to obtain learning needs
• Design & develop learning materials based on curriculum/syllabus to ensure the learning programs have impact on behavior changes/business impacts
• Conduct & deliver learning programs/sessions based on needs or designed learning modules to increase level of competencies field office team
• Conduct, deliver & monitor post-learning activities to help participants implement their learning results
• Conduct, deliver & monitor learning evaluation based on learning curriculum to ensure learning results are implemented in workplace and have impact on business

Build and manage Business Process and Services Process Improvement. To ensure end to end business process delivery based on KPI to support BU and FU. Include managing quality agents and SOP for internal and external CX Ops.

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Accountable for achieving Quality Performances metrics and CSAT Score
• Create and manage sampling methodology monitoring services
• Support and partner with Operations to improve CSAT achievement, and provide insights improvements
• Manage SOP and compliance documents in Customer Experience Team scope
• Assist Audit team internal or external stakeholders in Services and Business process
• Align with Operational Team and Product Team for improvements based on insights services processes

• Experiences as Quallity Assurance assist digital contact center transactions service monitoring
• Familliar with methodology sampling all channel contact center (call/chat/email/KYC process)
• Analytical thingking and create report from insights CSAT, Apps Store/ Play Store review
• Industry expertise to understand skills and competencies for coaching and conseling
• Collaborative skills with Learning and Development, Innovation Team, and Performance Insights team to provide good initative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English
• Ability to create report quality insights based on CSAT measurements, and monitoring sample

Build and manage proper development quality processes in CX Ops (include learning management system, Help center content, chatbot content development, training process to build good product knowledge to handle customers, manage people development process align with HR Team).

Responsibilities:

• Evaluate whether products and services align with established quality standards, and provide insights both in services and business process improvement
• Support individual and team development, career development, and training and experience-based contact center learning
• Accountable for achieving individual training performance metrics
• Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)
• Measure the effectiveness of training programs using various feedback methods – focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation
• Recommend curriculum modifications to Quality Performance Leads on the basis of internal customer feedback and/or Training Needs Analysis
• Build, create, and manage contents of Help center articles along with Business Unit Team, and Product Team

• Experiences as Trainer or Learning and Development Specialist assist digital contact center all channels (call/chat/email/KYC process) & Walk In agents
• Familiar with TNA, Syllabus, training tools, & learning management system
• Ability to create, build, and manage Help Center content based on business writing skill
• Analytical thinking and creating report from insights CSAT, and Help Center feedbacks articles
• Industry expertise to understand skills and competencies for creating training materials, soft skills and product knowledge
• Collaborative skills with Quality Assurance Team, Innovation Team, and Performance Insights team to provide good initiative both Services and Business Process Improvement
• Good verbal and written communication skills in Bahasa Indonesia and English

We are seeking an experienced DevOps Engineering Lead to join our team at Ajaib. In this role, you will be responsible for driving the development and implementation of our DevOps practices and processes. You will work closely with cross-functional teams to ensure the smooth operation of our systems and infrastructure.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Lead the design, implementation, and continuous improvement of the DevOps practices and processes.
• Collaborate with cross-functional teams to ensure the availability, scalability, and reliability of our systems and infrastructure.
• Manage and oversee the deployment and release processes.
• Monitor and analyze system performance, recommend and implement improvements.
• Work with development teams to optimize the CI/CD pipeline and automate repetitive tasks.
• Manage and mentor a team of DevOps engineers, setting goals and providing guidance.
• Stay up-to-date with industry trends and best practices in DevOps.

• 6+ years of experience in DevOps or related roles.
• Strong knowledge of cloud platforms such as AWS or Azure.
• Proficient with configuration management tools like Ansible, Chef, or Puppet.
• Experience with containerization technologies (Docker, Kubernetes).
• Solid understanding of CI/CD pipelines and tools like Jenkins or GitLab CI.
• Strong scripting and automation skills (Bash, Python, etc.).
• Experience with monitoring and logging tools (e.g., ELK, Prometheus, Grafana).
• Knowledge of networking and security principles.
• Excellent problem-solving and troubleshooting skills.
• Leadership and team management experience.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

About Us

Love, Bonito is the leading vertically integrated, omni-channel womenswear brand in Southeast Asia today. Officially founded in 2010, we have grown to over 300 people strong and are proudly headquartered in Singapore with an omni-channel presence in Indonesia, Malaysia, and a retail franchise in Cambodia. In addition, we ship internationally to 19 countries including Australia, Brunei, Cambodia, Canada, China, Hong Kong SAR China, Indonesia, Japan, Macao SAR China, Malaysia, Myanmar, New Zealand, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan (Republic of China), United Arab Emirates, United States of America, and Vietnam.

We recently clinched US$50million for our Series C funding and have plans to venture deeper into and beyond fashion, to be a true life partner for the everyday Asian woman.

The Team

The Love, Bonito team is made up of a passionate, dynamic, innovative, and fun-loving pool of individuals! From fashion-lovers, savvy marketers to tech whizzes, we have a diverse team of talent with one unified focus - our customer, the everyday Asian woman. She is at the heart of everything we do and we pride ourselves in always taking an innovative, data-centric yet thoughtful approach in creating the right experiences, products, and content for her. With big dreams and a grand mission, we’re looking for great like-minded people to join us - people who are as passionate, fearless, and entrepreneurial.

If you’re looking for a dynamic, no corporate-BS environment to learn, grow, and really make an impact, we could be the perfect fit for you!

Main Responsibilities for Sales Assistant

• Assist in providing the best customer experience, including speaking to guests and offering advice on color, fit, and silhouette to best suit their needs.
• Provide a seamless shopping experience and ensure that all merchandise are available in all colors, sizes, and quantities on the floor.

• Prepare and upkeep a clean shopping environment on the floor and at the fitting rooms.

• Receiving and processing new stock, replenishments, returns, damages, and transfers, as well as support all stocktake exercises.

Requirements & Qualifications :

• Female, minimum 18 years old (students are welcome!)
• Good working knowledge of Ms. Word, Excel, Google Drive, and POS payment system.
• Ability to communicate in English is preferred (expected to have foreign tourists in our store!).
• Able to represent Love, Bonito’s unique proposition.
• Willing to be placed in any Love, Bonito’s chosen work location.
• Able to get things done effectively and professionally.
• Trustworthy and take a great responsibility in fulfilling all the tasks given.
• Able to work both independently and collaboratively with various teams.
• Able for work duration of 6 months, with minimum 30 & maximum 40 hours per week.
• Willing to work on weekend.

What You Should Be :

• A strong people-person! You are not afraid of approaching strangers and striking a genuine conversation, and guests aren't afraid to approach you either!
• A customer-centric mindset - always thinking of the customer first!
• Fun, positive, charismatic and a good team player
• Able to relate to our mission of empowering women through style, and have a strong personal sense of style and fashion.
• A self-starter, proactive, initiative, creative, and hands-on approach. Get it done right, and fast!
• Ability to multitask and work under pressure!
• Excellent time-management and analytical skills
• Sensitive to and have the ability to recognize the customers’ needs and wants

• Salary up to IDR 800k/week
• Get special discount for all LB products!
• Gain real life working experience in retail industry

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan treatment pengendalian hama
• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Minimal lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Bersedia ditempatkan di Kendari

• Gaji Pokok
• Tunjangan
• Insentif
• BPJS

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Min. lulusan SMA/SMK/MAN/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Service oriented
• Bersedia bekerja dengan mobilitas tinggi
• Lebih disukai apabila memiliki pengalaman di perusahaan jasa
• Mampu mengendarai kendaraan roda dua dan roda empat
• Memiliki SIM A & SIM C
• Penempatan : Jakarta Selatan dan sekitarnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan Yogyakarta

• Gaji Pokok
• Tunjangan
• Insentif

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Laki-laki
• Lulusan SMA/K/sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Bersedia penempatan di Blitar/ Malang/Pasuruan

• Gaji Pokok
• Tunjangan
• Insentif

• Prepare, compile, and sort documents for data entry
• Verify potential customer data:
• Enter user data by inputting text-based and numerical information from source documents
• Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output
• Comply with data integrity and security policies
• Obtain further information for incomplete documents

• Fresh graduates or final-year students in Finance, Business Management, or any related fields
• Strong interest in investment and capital markets
• Curious and have strong attention to detail
• Strong sense of ownership in your work and ability to learn and adapt
• Eager to do administration work
• Able to work in shifts
• Ready to join us ASAP
• Having WPPE or experience in data verification will be a plus

• Supportive teammates
• Broaden your knowledge in financial investment

• Manage the day-to-day finance operations.
• Conduct daily reconciliation of incoming and outgoing payments for Used Car Financing and Dana Tunai.
• Promptly and proactively inform the relevant team of any findings.
• Create reconciliation templates customized to suit the needs of the Accounting team.
• Ensure the financial records are accurate and complete.
• Collaborate with internal teams to resolve any financial issues.
• Provide comprehensive support for the closing process and handle any ad hoc requests.

• Bachelor's degree in Economics or Accounting.
• At least 1 year of experience in a Finance Operation or Reconciliation role.
• Proficiency in Microsoft Excel and Google Spreadsheet formulas, such as VLOOKUP, Pivot, and SUMIF.
• Meticulous attention to detail.
• Strong analytical and problem-solving abilities.
• Excellent organizational and time management skills.
• Effective communication and interpersonal skills.

• Conduct customer visits and surveys to gather the necessary information and documentation for assessing customer eligibility.
• Thoroughly evaluate the condition of collateral (property/land/building) and provide recommendations on the value of the collateral in the system.
• Ability to compare and collaborate with KJPP on property valuation, as well as verify the collateral value by conducting at least three (3) valid data comparisons in the surrounding area.
• Demonstrate commitment to a target number of visits and comply with SLA processing time and SOP implementation.
• Perform the know-your-customer (KYC) process, validate documents, verify collateral, and identify potential fraud.
• Have a keen understanding of property value and ownership (ownership title) and conduct on-site verification with customers.

• Minimum Bachelor's or Master's Degree from a reputable university.
• Minimum of 3 years of industry experience in the evaluation of SME, Micro SME, or Commercial Loans.
• Proficient understanding of property valuations across different areas, including the ability to identify factors that may affect the value of collateral.
• Thorough knowledge of the credit process and underwriting, covering loan submission, documentation, appraisal policy, collateral approval analysis, collateral security title, and legal document review.
• Demonstrates exceptional attention to detail and a high level of interest in analyzing customer data.
• Highly accountable with a strong sense of integrity, commitment, and discipline.

Tanggung Jawab:

• Mencari calon debitur, membantu calon debitur dalam proses pengambilan kredit
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, dealer, dll)

Tanggung Jawab:

• Mencari calon debitur, membantu calon debitur dalam proses pengambilan kredit
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, dealer, dll)

Tanggung Jawab:

• Mencari calon debitur, membantu calon debitur dalam proses pengambilan kredit
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, dealer, dll)

Tanggung Jawab:

• Mencari calon debitur, membantu calon debitur dalam proses pengambilan kredit
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, dealer, dll)

Tanggung Jawab:

• Mencari calon debitur, membantu calon debitur dalam proses pengambilan kredit
• Membuka dan menjalin jaringan baru dengan pihak ketiga (agen/broker, dealer, dll)

• Responsible for approving all SME loan applications, demonstrating sound credit and business judgment, and adept at identifying high-risk, early warning signs, and potential fraud conditions in customer profiles.

• Experienced in handling SME loans secured with property collateral, ensuring compliance with established policies and standard operating procedures (SOP).
• Achieve daily targets for reviewing incoming loan applications and adhere to committed Service Level Agreements (SLA).
• Possess knowledge of industry practices, financial statement analysis, and a fundamental understanding of legal aspects related to collateral security and company documentation.
• Able to read and understand customer payment or Non-Performing Loan (NPL) performance for learning of future approval.
• Develop and propose mitigation strategies for financing customers to minimize lending risks, and effectively communicate solutions to sales, marketing, and business teams.

• Minimum Bachelor's or Master's degree from a reputable university.

• Having a minimum of 3 years of experience as a Credit Analyst in SME/Micro SME/Commercial Loans.
• Having authority limit approval with a minimum of 500 million and the ability to assess the creditworthiness of both individuals and companies.
• Proficient in comprehending the entire credit process and underwriting, including but not limited to loan submission, documentation, policy adherence, approval analysis, and collateral security evaluation.
• Demonstrate keen attention to detail and a strong interest in analyzing customer data. Exhibit qualities of high responsibility, integrity, commitment, and discipline.

As our Accounting Intern, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents

Responsibilities:

• Ensure all accounting records have been recorded correctly and in timely manner
• Prepare and create records of some transaction when necessary
• Reconciliation all account to produce Financial Statement
• Maintain all supporting documents, including to support audit process

• Preferably fresh graduate or student with less of regular class at campus
• Mandatory can working at Jakarta office and fully intern for 6 months
• Graduated from Accounting, Finance of related field
• Proficiency in Excel or Spreadsheet (SUM IF, PIVOT and other)
• Familiar with Accounting Principles and Journaling
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members

About OMRON

Founded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let’s begin the exciting journey of Shaping Future 2030 together with us!

About OMRON Management Center of Asia Pacific (OMCP)

OMCP is an Expert Services (ES) of Omron corporation. OMCP extend strategies to execute the operational excellence in to our businesses across Asia pacific. We consolidate all important corporate functions as shared services to deliver highly specialized services and skills in critical functions like, Administration & Secretarial, Accounting & Finance, Corporate Communications, Facility Management, Human Resources, Information Technology, Intellectual Property, Internal Audit, Risk & Legal Management, etc. Let’s begin the exciting journey of Shaping Future 2030 together with us! Understand more about our OMRON Asia Pacific HERE.

Description

The individual oversees financial operations, ensures compliance, drives efficiency, and supports strategic initiatives for Omron Indonesia business entities. This role encompasses various key responsibilities to safeguard and enhance the organization's financial health:

Responsibilities:
1. Financial Leadership and Operations:

• Lead the country's finance function, providing efficient services to multiple Omron Indonesia business entities.
• Manage cash flow, financial planning, treasury functions, finance operations, and tax.
• Ensure compliance with financial regulations and communicate value and risk issues to Management.
• Drive a culture of controllership, accountability, compliance, and integrity in financial practices.

2. Strategic Leadership:

• Provide strategic financial leadership and quantitative insights to Management.
• Drive operational excellence to enhance overall effectiveness and efficiency.

3. Change Management and Competency Enhancement:

• Drive transformative change within the finance function.
• Enhance competencies within the country's finance function.
• Support regional transformation projects.

4. Accounting:

• Ensure accurate month-end, quarter-end, and year-end closing of accounts.
• Manage Group Chart of Accounts (GCOA) and Local Chart of Accounts (LCOA).
• Analyze and approve month-end accruals and adjustments.
• Stay updated on US GAAP and IFRS accounting standards.

5. Financial Reporting:

• Review and manage financial entries in the HFM package files.
• Perform financial analysis on group reports and statements.
• Assist in adopting US GAAP in HFM package files.
• Standardize reporting processes for work efficiency.
• Prepare and finalize budgets and forecasts.

6. Tax, Legal, and Audit:

• Review and manage Corporate Income Tax, Transfer Pricing, and other tax requirements.
• Coordinate with tax authorities and consultants.
• Resolve audit issues and manage compliance requirements, including J-SOX audits.

7. Finance Business Partnering:

• Analyze cash flow, operating expenses, and business performance.
• Provide financial analysis for project initiatives.

8. Fixed Asset Management:

• Oversee the monitoring, recording, and reporting of assets.

9. Projects and Improvements:

• Identify and implement process efficiencies, improvements, and enhancements.
• Undertake and will actively embrace decision-making responsibilities primarily pertaining to matters within Accounting & Finance.

• Bachelor's/College Degree in Finance or Accounting or equivalent.
• Certified Public Accountant/Chartered Accountant or equivalent will be advantageous.
• Proficiency in JD Edwards financial systems, SAP, and Windows applications.
• Minimum of ten (10) years in senior Finance and Accounting roles.
• Demonstrated financial accounting, reporting, and technical expertise.
• Strong team leadership, people management, and project management skills.
• Comfortable with ambiguity and adept at challenging the status quo.
• Excellent communication skills, fluency in English and customer focus.
• High energy and initiative with an affinity for high-growth environments.

OMRON’s mission is to improve lives and contribute to a better society. We endeavor to make our diverse workforce feel equally valued and enjoy equal opportunities to help us achieve so. So come, work with the best of the best teams, collaborate, and innovate together with diverse, capable minds across the globe.

• Melakukan tugas administratif perusahaan.
• Memeriksa keakuratan data dari berbagai dokumen.
• Mampu membuat laporan kerja secara berkala.
• Menyiapkan dokumen yang diperlukan.
• Mengumpulkan dan menyusun dokumen yang diperlukan.
• Menguasai pengisian dokumen.

• Memiliki pengalaman minimal 1 tahun di bidang Administrasi Support.
• Mengetahui sistem inventory warehouse menjadi prioritas.
• Mahir dalam mengoperasikan Microsoft Excel, termasuk penggunaan formula perhitungan.
• Berorientasi pada hasil.
• Ketelitian yang tinggi dalam memeriksa keakuratan data dan dokumen gudang.
• Memiliki sikap yang bertanggung jawab, jujur, disiplin, dan teliti dalam menjalankan tugas administratif gudang.
• Berkemampuan komunikasi yang baik dengan orang lain.

• Conduct visits and surveys to customers and collect required documentation to check customer eligibility.
• Thoroughly analyzing collateral condition (car or vehicle) and giving recommendations in system on the car appraisal.
• Commit to the target number of visits as well as committed to SLA processing time.
• Performing know-your-customer (KYC) process, document authentication, verification, and fraud detection.
• Inspect and swipe the frame machine number of car (validity checking) and safely take the original BPKB to do blocking in administration service office (Samsat).
• Ensuring all the documents and checking verification has completed with a good quality report.

• At least a Diploma or Bachelor’s Degree from reputable university.
• Having experience minimum of 1 - 2 years as a surveyor/appraisal/analyst in financial institution.
• Possess good knowledge of car condition (body, engine, interior, and exterior).
• Able to work under target in field.
• Having experience in credit or lending companies will be good.
• Excellent communication and interpersonal skills.
• A professional appearance, friendly manner, and positive attitude.
• Ready to work on weekends or after office hours.

• Conduct visits and surveys to customers and collect required documentation to check customer eligibility.
• Thoroughly analyzing collateral condition (car or vehicle) and giving recommendations in system on the car appraisal.
• Commit to the target number of visits as well as committed to SLA processing time.
• Performing know-your-customer (KYC) process, document authentication, verification, and fraud detection.
• Inspect and swipe the frame machine number of car (validity checking) and safely take the original BPKB to do blocking in administration service office (Samsat).
• Ensuring all the documents and checking verification has completed with a good quality report.

• At least a Diploma or Bachelor’s Degree from reputable university.
• Having experience minimum of 1 - 2 years as a surveyor/appraisal/analyst in financial institution.
• Possess good knowledge of car condition (body, engine, interior, and exterior).
• Able to work under target in field.
• Having experience in credit or lending companies will be good.
• Excellent communication and interpersonal skills.
• A professional appearance, friendly manner, and positive attitude.
• Ready to work on weekends or after office hours.