Job Description :

1. Ensuring readiness of Network Monitoring Infrastructure

• Oversee the implementation and operation of network monitoring tools, systems, and platforms to continuously monitor the performance and health of the organization's network infrastructure, including routers, switches, servers, and other network devices

• Involved in developing and maintaining monitoring policies, thresholds, and alerts to detect anomalies, deviations, and potential issues in network performance, traffic patterns, and security events
• Perform alerting mechanisms to notify relevant stakeholders and trigger incident response processes

• Coordinate incident response efforts in collaboration with incident management teams to investigate and resolve network incidents, service disruptions, and security breaches
• Establish protocols/processes for incident escalation, communication, and documentation to ensure timely resolution and minimize impact on service delivery.

• Monitoring maintenance activities, such as firmware upgrades, patch management, and configuration changes, to optimize network performance, reliability, and security
• Collaborate with engineering teams to implement recommendations for network enhancements and upgrades

• Collaborate with internal stakeholders, including senior management, engineering teams, operations teams, and customer support teams, to align network surveillance and monitoring activities with business goals and priorities
• Identify opportunities for automation, machine learning, and artificial intelligence to improve detection accuracy, reduce false positives, and increase operational efficiency

1. Bachelor's degree in computer science, information technology, or related field
2. Minimun 8 years of experience in network surveillance, monitoring, or operations roles within the telecommunications or IT industry
3. Excellent analytical, problem-solving, and decision-making skills, with the ability to diagnose and resolve complex network issues
4. Strong communication, collaboration, and stakeholder management skills
5. Willing to work in Centennial Tower, South Jakarta.

Medical Insurance

Medical Check Up

This role will lead the acquisition and activation team his/ her main job is to formulate the strategy and monitor its execution. Working closely with following teams:

• MF team (HO and FO). To ensure strategy implementation across all points. MF team will be main operator in agent acquisition as well as main data points to understand key issues and challenges in the implementation
• Business Team (Earn and Poket). Working collaboratively with other digital teams to ensure alignment in target and expectation as well as joint effort in expanding Amartha Digital initiatives
• Business Support and product Team (LnD PnC, Marketing, Afin team, Risk and Audit). Get support regarding both acquisition and activation activities to achieve target
• New Retail’s Area Coordinator and Development team. The role of the acquisition and activation team will drive the expansion initiative. Orchestrating expansion activities across New Retail functions

Responsibilities:

• Understand key requirement from key stakeholders for A1 agents
• Identify key issues in expanding agent network and formulate potential solutions or mitigation plan
• Able to translate of business opportunities to business strategy and able to articulate those strategy in a document
• Translate business strategy into detailed product requirements and operations executions
• Able to create quick and decisive decision making with good judgment
• Work closely with product, marketing, field officer, and other stakeholders
• Able to lead a team and groom the team to become a leader
• Act as a Amartha evangelist to build awareness and understanding

• A Bachelor’s degree in Math, Engineering, Computer Science of related field from reputable university
• Have a deep understanding of customer experience, identify and create business opportunities
• Have a deep understanding of agent network business, virtual products and strong background working with rural and underserved market
• Preferably more than 5 year experience in conception and/ or developing and/ or expanding agent network business. preferably BRILINK, Mitra Bukalapak, Payfast, Mitra Tokopedia
• Strong analytical skills with the ability to interpret complex data and translate findings into strategic insights and actionable recommendations
• Fluency in Bahasa Indonesia and English, both written and spoken

• Planning, improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Leading and coaching other QA engineers to grow to their utmost potentials
• Responsible in creating and maintaining the QA processes: setting service standards, ensuring processes comply with standards, writing technical and management reports, determining training needs
• Growing and innovating continuously with us

• Experience with testing automation tools and frameworks: BDD, TDD, Robot Framework, Katalon Studio, Selenium, Cucumber, Gherkin
• Knowledge and understanding of modern development techniques (BDD, TDD, DDD), branching strategies (gitflow, feature branches/flags, trunk-based development) and CI/CD
• Experience with Linux system and Linux administration: CentOs, RHEL, Ubuntu, Secure Linux
• Knowledge and understanding of Docker, VM, Cloud and Orchestration: GCP, AWS, Kubernetes
• Understanding the need for testing automation at all levels: from database to UI from unit tests to user acceptance tests
• Experience leading a testing team: coaching, mentoring and growing people
• Bachelor's Degree (preferably in Computer Science / Information Technology)
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out of the box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

Extra plus for:

• ISTQB and/or other capability certification
• Has a good track record proven by work portfolios in Startup or Fintech
• Has experience in lending or e-commerce business
• Previous experience working as: Software Developer, QA Engineer

This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you.  

Responsibilities:  

• Identify team goals and evaluate team progress  
• Review completed tasks to ascertain compliance with standards  
• Coach all team members and motivate them to produce desired results  
• Develop team strengths and improve weaknesses  
• Organize team initiatives and resolve conflicts  
• Support sales team to provide technical solutions  
• Working together with the team members for the technical parts, such as POC, system design and analyzing system development, problem-solving, and maintenance  
• Have fun and spread it around the office   

Qualifications:

• 4 years' experience as System Engineer, Cloud Engineer, or similar positions
• Good leadership or experience managing a team.
• Familiar with some Cloud Technology: AWS, Azure, Google Cloud. Point plus if have certification.
• Familiar with Container Technology such as Docker, and Kubernetes. Point plus if have certification.
• Familiar with Log Management, Monitoring, and Visualization Tools such as Prometheus, Elastic, Kibana, Grafana, Datadog, or Splunk,
• Familiar with DevOps tools is a plus, such as Jenkins, Bamboo, Chef, Puppet, Ansible, or Terraform.
• Familiar with Virtualization Technology is a plus

Youtap Limited is seeking a highly motivated QA Test Lead to join their dynamic team. Youtap is a leading provider of digital payment and financial technology solutions, empowering consumers and businesses worldwide to transact securely and conveniently. As the QA Test Lead, you will play a crucial role in ensuring the quality and reliability of Youtap's software applications and products.

About the Role:

This a hands-on role where you will work with the rest of the development team and take ownership of the test deliverables for your respective scrum teams to ensure only the highest quality products make it out the door. We are interested in someone with a strong testing background and mindset, developed through years of testing experience and continuous education in the testing field.  Through Context Driven Testing, and applying Critical Thinking skills, you will help identify problems that could risk the value of the products and projects that we deliver. The role may be required to work outside core business hours to provide support for software releases and project implementations, as well as assist with the resolution of application issues.

Key Responsibilities:

• Develop and maintain appropriate and relevant Testing Artefacts to form an integral part of the delivery methodology.
• Execute end-to-end testing activities, including functional, UI, backend, mobile, regression and non-functional testing, ensuring adherence to acceptance criteria and definition of done.
• Implement, expand, and maintain test automation frameworks that are fit for purpose with changing project needs.
• Drive the continuous improvement of how we use test automation in our products, focusing on speeding up various feedback loops that make it safe, fast, and effortless for us to deliver code all the way to production.
• Work in an advisor capacity to all members of the QA practice, supporting and Coaching QA team members with test execution.
• Perform basic log analysis to identify and address platform-related issues affecting product quality.
• Build strong relationships with development leads, QA teams, and management team, fostering a collaborative testing environment.
• Coordinate and oversee the work of other Test Analysts, offering mentoring and expertise on testing processes and methodologies.

• Bachelor’s degree in computer science, Engineering, or related field.
• 5+ years of hands-on experience in software testing, focusing on web and mobile applications.
• 2+ years of experience coordinating and overseeing other Test Analysts' work, including mentoring and providing testing expertise on test processes and best practices.
• Proficiency in implementing and maintaining test automation using Selenium, Java, and JavaScript, with mobile app cloud testing exposure.
• Experience in API automation using tools like RestAssured, Karate, and Postman.
• Familiarity with performance testing tools such as JMeter or similar.
• Hands-on Test Automation experience using Android Studio, XCode, Cross-device testing, or similar, etc.
• Technical troubleshooting, including log file analysis and basic data analysis
• Exposure to cloud platforms like Azure and AWS, facilitating efficient testing in cloud environments.
• Excellent collaboration skills, with the ability to engage in internal and external technical discussions.
• Great communication skills in the English language, with a good command of verbal and written.
• Ability to work under competing deadlines

Preferred Qualifications:

• ISTQB foundation testing certification or equivalent.
• Previous experience in coordinating testing activities over multiple release cycles.

A suitable package will be negotiated with the right candidate.

The Senior Accounting Lead will manage a set of accounting activities to ensure compliance with generally accepted accounting principles, corporate policies and external audits. This person will manage Amartha group end-to-end financial reporting process, including activities to support the financial statement figures.

The Senior Accounting Lead will report to and work closely with the Head of Finance Control, Chief Financial Officer, and others in the organization as needed to perform analysis and reconciliation of accounts and in development and implementation of accounting policies, including preparing technical assessment papers as needed.

The ideal candidate possesses leadership capabilities, solid operational and technical accounting background and works proactively to drive results. This person is a self-starter, flexible, has a high level of integrity and is action and goal-oriented in a fast-paced, team-oriented, collaborative environment.

Responsibilities:

• Manage the end-to-end financial reporting process, monthly and annually, including ensuring all costs incurred are properly recorded, reviewing journal entries, account balance reconciliations, coordination with other department (if needed) and report deliverables preparation
• Prepare technical papers to support company’s accounting treatment
• Participate in the ongoing development/establishment of accounting policies and procedures and operational strategies including the review and implementation of process and system changes.
• Continued focus on improving system efficiencies and business practices
• Assist management in strategic financial projects and corporate actions
• Ensure compliance with internal control policies and the prevailing rules and regulations
• Collaborate with external auditors to ensure successful audit results and compliance
• Interacts at all levels and with budget owners or other stakeholders to produce timely, efficient and accurate month-end close and all internal management and financial reporting through annual report
• Analyze the effect of statutory accounting practices and studies regulations and guidance to ensure correct application of Indonesian GAAP and IFRS
• Make recommendations for changes as needed and ensure that company policies and procedures are followed
• Assist with compilation of information for preparation of tax returns
• Work with Tax, Budget and Treasury to ensure overall coordination of all financial accounting activities through annual report
• Prepare summary feedback of financial statements variances to budget
• Actively review and advise on financial/accounting processes

• At least 5 years of experience, with a minimum of 1 year management experience
• A Bachelor’s / Master's degree in Accounting
• Background in Big 4 accounting firm
• Proficient in Indonesian GAAP and IFRS
• Have experience in financial industry
• Strong problem solving skills and willingness to perform direct work to get the job done
• Skilled at working effectively with cross functional teams
• Excellent business reporting and communication skills

• Handle tim Sales Motorist
• Monitoring order client UMKM Resto, General Trade dan Medium Horeca
• Menjalin hubungan baik dengan client
• Report update penjualan

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO start to expanding its business in Agritech and Agribusiness named Telkomsel DFE (https://dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset) 

We are seeking a skilled and experienced Farming Lead to join our dynamic team. As a Farming Lead, you will take a leadership role in driving farming initiatives and strategies across multiple farming operations and commodities. You will work closely with various stakeholders including but not limited to farmers, agronomists, agri input suppliers, harvest processing, and technology teams to optimize farming practices, increase yields, and improve the overall efficiency and sustainability of agricultural operations by enhancing its operational model and business model to allow further scaling it up in the future. 

What you will do but not limited to:

• Define, develop, implement and continous improve On Farming strategies, including planning, resource allocation, engagement model, and performance monitoring to enhance best farming practices and drive sustainable growth. 
• Conduct thorough analysis and assessment of current farm operations, identifying areas for improvement in terms of productivity, scalability, sustainability, and profitability. 
• Design and and execute field experiments and trials to test and validate end-to-end precision farming techniques and technologies in collaboration with experts & industries. 
• Collaborate with internal teams, farmers, and industries, and experts to implement innovative farming techniques and technologies to improve farming efficiency and productivity. 
• Build and maintain relationships with key stakeholders, including government agencies, industry associations, and potential partners and/or customers as well as exploring mutual benefit partnership & collaboration. 
• Stay updated on the latest advancements and research in precision farming, and apply relevant knowledge and insights to enhance Indico's precision farming capabilities. 
• Provide leadership, guidance, and support to the precision farming team, ensuring their professional development and success. 

• Bachelor's or Master's degree in Business Management, Agronomy, Agriculture, or any related field. 
• Minimum 5-6 years of experience in precision farming or a similar role, with a proven track record in successfully runs on-farm business for multi commodities across but not limited to Horticulture, Aquaculture, grain and/or crops. 
• Has strong relationship with farming industry players across commodities and experience to build on-farm organization will be a plus point. 
• Strong business acumen, analytical and problem-solving skills, with the ability to analyze and interpret farming data and provide actionable recommendations. 
• In-depth knowledge of precision farming practices, technologies, and tools. 

• Excellent leadership and communication skills, with the ability to effectively collaborate with stakeholders at all levels. 
• Experience in project management, including planning, execution, and monitoring of precision farming projects. 
• Passionate about sustainable agriculture and innovation in the farming industry. 
• Self-motivated and able to work independently, as well as in a team-oriented environment. 

As Department Head Remedial, you must be able to lead team to achieve amount collected target (DPD >60) and NPL Ratio that has been set by company and ensure that all of team member work optimally and based on company’s SOP.

Responsibilities:

• Responsible to collected borrower with DPD >60 (Exclude WO)
• Lead team to achieve target that set by company
• Evaluate and close monitoring performance team
• Ensure collection activity based on the company's SOP
• Build and maintain networking with third party that related to collection activity
• Coordination with internal Amartha which is relate to collection activity (especially business, regional, area and branch)

• At least 3 years as supervisor / leader / manager in collection with minmum Diploma degree
• Have strong leadership and excellent integrity
• Have strong understanding with geographic and characteristic some area
• Have excellent communication skill and good in negotiation
• Proven ability to lead team
• Have good understanding in legal aspect of collection activity is a plus
• Willing to cover for all Sulawesi Region

POSITION: LEAD SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Providing guidance and leadership to more junior members of the team
● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Certification in Linux administration
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 3 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset

● High proficiency in English (both written and verbal)
● Ability to work in a fast-paced environment
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.