• Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system.
• Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations.
• Review loan applications to ensure data and document completeness, meeting target SLA times.
• Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits.
• Safely store collateral documents temporarily at the branch before transferring them to the Head Office.
• Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions.
• Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs.
• Ensure all contracts, payment information, and welcome packs are sent to customers promptly.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration.
• Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP.
• Demonstrated experience in managing large data sets.
• Meticulous attention to detail and adherence to given procedures.
• Strong communication skills and ability to effectively communicate process recommendations in operational areas.

• Sourcing and purchasing materials to suppliers (merchants, distributors, and principals)
• Ensuring product availability to the supplier
• Ensuring product information (item, product, price, and stock) is updated in admin tools
• Liaising with suppliers to negotiate prices and delivery times
• Ensuring timely delivery of products to customers
• Own product & pricing verification in B2B projects and supply to Toko Bangunan
• Independently solve problems for partners and clients by developing innovative and tailored solutions
• Build strong relationships with suppliers (merchants, distributors, and principals)

Events Coordinator serves as the linchpin between clients and various hotel departments, ensuring that every detail of an event, from weddings and corporate meetings to gala dinners and social gatherings, is meticulously planned and executed to exceed the expectations of discerning guests. Events Coordinators work closely with clients to understand their unique requirements and preferences, offering tailored event solutions while upholding the hotel's reputation for opulence and excellence. Their responsibilities encompass coordinating logistics, collaborating with internal teams, and liaising with external vendors to create unforgettable experiences that reflect the luxury brand's standards and commitment to exceptional service.

The Banquet Service Coordinator provides comprehensive administrative support to the Banquet Service team, including managing event schedules, handling inquiries, and coordinating logistics for various functions. They will collaborate closely with other hotel departments to guarantee the flawless execution of events, maintain accurate records, and assist in preparing detailed reports. The role demands a keen attention to detail, proficiency in office software, and a commitment to upholding the hotel's standards of excellence in hospitality.