Responsible for providing exceptional customer service to guests by handling inquiries, requests, and reservations over the phone and through other communication channels. This role involves addressing guest concerns, offering information about hotel amenities and services, and ensuring a positive guest experience from check-in to check-out. The Associate will manage booking systems, process transactions, and coordinate with other departments to fulfill guest requests. Strong communication skills, problem-solving abilities, and a commitment to delivering excellent service are essential. Experience in a hospitality or customer service role is preferred.

• Participating in sprint briefing, technical discussion, sprint planning, sprint review, and retrospective;
• Writing maintainable test code that conforms to the architecture pattern that the team follows;
• Being able to work with Developers and Business stakeholders in:
• Writing user journey test scripts;
• Converting manual test cases to test automation code (mobile/web);
• Refining user stories and acceptance criteria during sprint planning;
• Maintaining test pipelines on our CI/CD servers; and
• Driving demo session.

• Memahami Preventive Maintenance Management (Service Advisor)
• Mengetahui ilmu teknis terkait mesin diesel dan mesin bensin
• Problem Solving Perbaikan Kendaraan

• Mendukung Pengiriman Nirkabel Proyek  
• Mendukung Integrasi Situs baru.
• Mendukung Izin Alarm Peralatan.
• Mendukung KPI dan Pemantauan Jaringan.
• Mendukung komisioning BSC/RNC.
• Mendukung Penerimaan Elemen Jaringan.

• Bertanggung jawab dalam mengumpulkan user requirement, mengeluarkan dokumen business requirements, dan membantu proses sign-off pengguna.
• Merumuskan desain solusi, mengembangkan aplikasi sesuai dengan kebutuhan pengguna bisnis, melakukan pengetesan fungsi aplikasi, serta menjalankan UAT.
• Mengelola aplikasi, mengoperasikan fitur, serta melakukan pengembangan dan maintenance fungsi aplikasi.
• Merancang dan membangun aplikasi untuk platform Web dan Android, serta memastikan kinerja dan kualitas dari aplikasi yang ada.
• Berkolaborasi dengan tim lintas fungsi untuk menentukan dan merancang aplikasi serta melaksanakan pemeriksaan terhadap fungsionalitas aplikasi.
• Mengintegrasikan aplikasi dengan alat backend seperti cloud, API, dan push notifications.
• Menggunakan alat enkripsi untuk menjaga konten dan dan mampu melakukan pengembangan dengan menggunakan pemrograman PHP, C & Java

Bertanggung jawab atas perbaikan, perawatan segala asset perusahaaan.

• Menyambut dan melayani tamu dengan ramah dan profesional.
• Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.
• Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.
• Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.
• Memberikan rekomendasi menu dan menjelaskan spesialisasi hari ini kepada tamu.
• Menanggapi keluhan atau masalah tamu dengan cepat dan efektif, memastikan pengalaman tamu yang positif.

Who are we looking for?

• We are looking for a person who is responsible for all Monitoring, Repair and Preventive Maintenance of operations equipment in the property. Helping Team to carry out the repair or preventive maintenance of all equipment in the property, act as a team leader among the technician, give instruction or guidance to execute the job.
• Responsibilities include:
• Take immediate action for all out of order / not functions equipment which effect to the operations or affect the member comfort even if it is needed longer hours to fix until done.
• In charge of maintaining all equipment in the property, take daily, weekly and monthly check of all equipment.
• Monitor all works carried out by outside contractors such as maintenance contracts or new works / upgrading.
• Give training for sharing knowledge to technicians in order to carry out the job effectively and efficiently.
• To operate and maintain all mechanic and electric system which consist of welding, fire alarm system (if any), refrigerator, plumbing, air conditioning, other machines, kitchen equipment, structural, electronic, sound equipment, etc and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensure the safety and comfort of the members and employees.
• Responsible for repair and maintain of all mechanical and electrical equipment and minor installations.
• Completes jobs as per job cards for the Preventive Maintenance Program.
• Assist in all general works of the department as required.
• Job Requirements:
• Understand english (speaking & writing) are preferred
• Graduates Diploma in technical or minimum from technical senior high school with minimum of one year of experience in similar position.
• Maximum 38 years old
• Good personality, mature and a team player as well as work under pressure important to be the technician to engineering.
• Must be able to be part of a team work, analyze problems, and take decision to fix the problems, in order to smooth the property operations.
• Self motivated, good analytical skill, be able to conduct prompt decision making and take a quick solution.
• Applicants for this position should be Indonesian nationality and able to relocate/live in Bali.

Tanggung Jawab Utama:

• Menangani pertanyaan dan kebutuhan pelanggan melalui telepon, email, atau langsung.
• Mengidentifikasi peluang penjualan baru dan mengembangkan hubungan dengan pelanggan potensial.
• Memproses pesanan, mengelola inventaris, dan memastikan pengiriman tepat waktu.
• Memberikan informasi produk atau layanan yang jelas dan akurat kepada pelanggan.
• Memastikan kepuasan pelanggan dengan menanggapi keluhan atau masalah secara efektif.
• Mengikuti prosedur internal untuk pelaporan dan dokumentasi aktivitas penjualan dan layanan pelanggan.

Sales Engineer, atau yang sering disingkat SE, adalah profesi yang memadukan keahlian teknis dan kemampuan penjualan. Berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.

Essential Job Functions:

• Mapping the potential resources in the context of greenfield development.

• Assessing the technical feasibility of the wind and solar project.

• Identifying and assessing the terrain characteristics, constraint, environmental and consequently land availability aspect during development and the process of acquisition.

• Designing and maintaining the quality of wind monitoring campaign, including procurement of the required sensors.

• Assessing and analysing measurement data from both met mast and remote sensing devices (e.g., SODAR/LIDAR).

• Conducting linear/WAsP modelling (wind) and PVSyst modelling (solar) as well as the integration and justification of technical losses and uncertainty.

• Conducting technical iteration along project phases.

• Producing proper relevant maps, reports, and presentations.

• Managing and reviewing the external technical studies conducted by third party.

• Verification of the site condition in liaison with the OEM/manufacturers.

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Financial Responsibilities  :

• Memastikan produktivitas cabang dalam melakukan referral & cross selling produk/ layanan tertentu untuk pencapaian target Individu & Team 

Operational Responsibilities :

• Bertanggung jawab atas transaksi : Pembukaan dan Penutupan Rekening ; Pembuatan dan Penerbitan Cek/BG, Bilyet Deposito dan Print Certificate, Buku Tabungan dan Kartu ATM ; Safe Deposit Box (SDB); Pengkinian Data CIF sehubungan pelaksanaan KYC/AML ; dan Blokir/Buka Blokir Rekening, Hold Dana Rekening sesuai instruksi nasabah dan persyaratan dokumen berlaku.
• Melakukan analisa dan mitigasi risiko atas seluruh proses transaksi dari nasabah agar berlangsung secara lancar dan prudent.
• Menindaklanjuti hasil Finding Audit internal/eksternal dan QA Finding sesuai dengan waktu yang ditetapkan.
• Memastikan konsistensi penggunaan seluruh sistem dan pelaporan melalui aplikasi CST, TST, DHN, OMPK dan AML/KYC
• Melakukan tertib administrasi, menjaga kerahasiaan data nasabah, tertib pengelolaan dokumen nasabah dan surat berharga, menjaga kerahasiaan password dan aktivitas kontrol lainnya & membuat laporan sesuai kebutuhan.

Service Responsibilities :

• Bertanggung jawab atas Penanganan pengaduan nasabah
• Bertanggung jawab atas Proses KYC dan AML
• Memberikan layanan terbaik sesuai standard dan nilai layanan yang ditetapkan perusahaan, serta mencapai target pengukuran kualitas layanan baik eksternal ataupun internal .
• Menerima, menangani & menyelesaikan masalah atau pengaduan nasabah dan memastikan penanganan pengaduan nasabah telah dicatat, ditindaklanjuti, dan diselesaikan sesuai dengan standar, prosedur, dan SLA yang berlaku.