To oversee the water sports and recreation areas (and kids club if applicable).
• Be a host to the guests / members of the spa. This includes greeting them in person or over the phone 
in a friendly, efficient and professional manner, as well as escorting them to the appropriate facilities.
• Adhere to the Standard Operating Procedures manual of the hotel.
• Act as an Ambassador at the hotel representing the brand values for colleagues establishing 
relationships with internal and external stakeholders representing the values of the brand and Accor.
This includes maintaining a professional appearance at all times.
• Maintain strong relations with third party operators.
• Manage the operations and efficiency of the water sports and recreation areas.
• Effective colleague communication and welfare for new and existing staff as well as other departments 
at the property and corporate teams.
• Support strategic partnerships if relevant to drive awareness and guest experience.
• Administrative duties.
• Training and coaching of new colleagues.
• Guest quality training and leading frontline guest engagement.
• Carry out any other duties and responsibilities as assigned by the hotel team.
• Protect the rights of the property at all times

· Responsible in directing, coordinating and monitoring the overall Front Office Operation as directed by the Front Office Manager to meet the service standards of the Hotel.

· Direct the Front Office Operation on the absence of the Front Office Manager

· Assist the Front Office Manager in supervising, organizing, directing and coordinating the staff and activities of the Front Office

· Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards

· To Plan and prepare work schedules for Front Desk Manager, Reservation Supervisor, Chief Operator, Bell captain and Business center Secretary

· Authorize the acceptance of traveler cheques, cash advance, rebates, paid out, refunds on the basis of established procedures

· To work closely with and inform the Front Office Manager of any unusual activities that occur daily

· Monitor and control the rooms situation in connection with reservations, daily occupancy and rooms availability to ensure maximum revenue through effective yield management

· Make sure that each section head at the Font Office Department attends the daily meeting chaired by FOM of Assistant FOM

· Be familiar with all Accounting Standards and Procedures pertaining to rooms revenues and advice staff concerned to adhered to them in daily operations

· Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.

· Participate in the inspection and checking the preparation for VIP's and ensure that they will receive proper treatment as VIP during their stay within Hotel

· Monitor and establish, improve or delete the existing standard and procedures to have more efficient and effective system in order to maintain or improve service and guest satisfaction at the Front Office Department. Consult with Front Office Manager prior to doing so

• Assist guests with all inquiries, both hotel and non-hotel related  

• Attend shift briefings to ensure hotel activities and operational requirements are known  

• Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date 

• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events 

• Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel’s operating standards 

• Consult Log Book for information/requests left by outgoing shift 

• Manage guests’ mails, messages, courier services and parcel postage as requested by guests 

• Maintain order and security of guests’ keys and other selected keys kept in Front Office, ensuring key issue policy is followed 

• Receive telephone calls and take messages for guests who are out 

• To answer the calls with clear speech and pleasant voice.
• To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures.
• To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase revenue.
• To recognize VIP guests and to apply the concerned policies.
• To maintain a good commercial relationship with all the bookers: guests/companies/agencies.
• To promote the Accor loyalty programs and the hotel promotions.
• To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
• To call the manager for advice in serious cases or if an approval is required.
• To properly use the telephone etiquettes as per Sofitel standards.
• To have a perfect knowledge of room types and rate structure.
• To ensure the accuracy of all booking information entered in the PMS.

Some of your duties will include:

·        Supervising, designing and calculations, maintaining, implementing, or improving electrical instruments, facilities, components, equipment products, or systems for industrial, commercial, or domestic purposes.

·        Supervising, controlling and monitoring the installation and operations conform to standards and technical requirements by preparing electrical systems specifications and technical drawings.

·        Performing a wide range of engineering tasks by operating computer-assisted design or engineering software and equipment.

·        Conferring with other functions, engineers, and others to discuss existing or potential engineering products or projects.

·        Establishing construction, manufacturing, or installation standards or specifications by performing a wide range of detailed calculations.

·        Ensuring compliance with specifications, codes, or technical requirements by directing or coordinating installation, manufacturing, construction, maintenance, documentation, support, or testing activities.

·        Inspect completed work for conformance with requirements of local building and safety codes

·        Supervise with scheduling major electrical projects from ordering parts to performing the work in a timely and cost-effectengineeive manner.

·        Investigate component failures, communicating results to Operations and Associates to aid in increased levels of safe production

·        Supervise with electrical and mechanical projects, installations, and shutdowns.

·        Supervise in developing and maintaining a preventative and predictive maintenance program

·        Maintain effective communication with plant operational personnel, maintenance, and supervision

·        Help with all other plant maintenance as needed

·        Writing reports and compiling data regarding existing and potential electrical engineering projects and studies.

·        Preparing specifications for purchases of electrical equipment and materials.

·        Estimating material, labor, or construction costs for budget preparation.

·        Maintaining electrical equipment and following approved company procedures plan, schedule, control and completely document all work performed on the plant DCS system and distributed PLC’s including troubleshooting and configurations changes.

·        Monitor and assist in the planning of daily and future scheduled plant repairs, included assist to work of Instrumentation and control and DCS personnel to ensure the are working in a safe and efficient manner while following approved company procedures.

·        Working with a variety of technicians.

·        Must be able to work outside in all weather conditions consistent with extreme heat, cold, wetness, dryness, dust, and noisy conditions.

• To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.
• To check the room after the guest’s departure and to follow the “Lost & Found” procedure.
• To review on daily basis the butlers’ logbook and keep it updated.
• To daily update the guest profiles with “likes” and “dislikes”.
• To share daily activity highlights with including internal and external guest opportunities.
• To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.
• To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.

Some of your duties will include:

The Supervisor Scaffolding will oversee and ensure the safe and efficient erection, modification, and dismantling of scaffolding structures for the Process Expansion Project in a mineral processing plant. This includes coordinating with engineering, construction, and safety teams to meet project schedules and safety standards. The role also involves leading a team of scaffolding workers to execute tasks aligned with project specifications and regulatory requirements.

§  Interpret construction drawings, blueprints, and project specifications to develop scaffolding requirements.

§ Plan and allocate manpower, materials, and equipment for scaffolding works.

§ Coordinate with project managers, engineers, and contractors to integrate scaffolding activities into the project timeline.

§ Supervise and manage scaffolding erection, modification, and dismantling on-site; Conduct routine inspections to ensure structural stability, compliance, and quality; Provide technical guidance to scaffolding teams to address challenges during installation or modifications.

§ Enforce strict adherence to company and regulatory safety standards (e.g., OSHA, local mining regulations); Identify and mitigate potential hazards related to scaffolding activities; Conduct toolbox talks and safety briefings for scaffolding teams.

§ Documentation and Reporting: Maintain accurate records of scaffolding inspections, incident reports, and safety audits; Prepare daily progress reports and submit them to the Construction Manager; Ensure inventory of scaffolding materials and equipment is well-maintained and documented.

§ Train workers in scaffolding techniques, safety practices, and the proper use of tools.

§ Foster a collaborative and productive work environment among scaffolding crews.

Deskripsi Pekerjaan :

- Memimpin dan mengawasi tim maintenance untuk memastikan peralatan, mesin dan fasilitas gedung beroperasi secara optimal.

- Membuat jadwal, standar operasional prosedur (SOP), dan rencana teknis pemeliharaan untuk tim maintenanc

- Melaksanakan inspeksi fasilitas untuk mengidentifikasi dan menyelesaikan masalah dengan cepat serta melakukan kegiatan preventif

- Menangani masalah teknis yang muncul dan memastikan perbaikan dilakukan dengan tepat waktu

- Membuat pengajuan pembelian barang, material, atau spare part yang dibutuhkan dalam perawatan mesin, peralatan dan fasilitas gedung serta mengontrol pemakaiannya

Kualifikasi :

- Lulusan D3/S1 Teknik Mesin, Teknik Elektro, Teknik Sipil, Arsitektur atau bidang sejenis

- Memiliki pengalaman relevan dalam bidang maintenance minimal 1 tahun

- Mampu mendiagnosis masalah dengan cepat dan menerapkan solusi yang efektif, terutama dalam situasi yang menuntut

- Kemampuan berkomunikasi secara efektif dengan tim dan pihak operasional mengenai masalah teknis dan jadwal pemeliharaan

- Mampu melakukan pemeliharaan rutin dan inspeksi untuk memastikan semua alat, mesin dan fasilitas gedung berfungsi dengan baik

- Mempunyai keahlian dan pemahaman terkait mekanikal, elektrikal, plumbing dan sipil

- Memiliki kemampuan untuk membaca gambar teknik

• Provide supervision to Reservations Staff. Ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals 

• Ensure information provided to guests is accurate and individualized 

• Coach agents in areas of up-selling, cross-selling and ongoing skill set knowledge 

• Monitor day-to-day operations to ensure call volumes are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized 

• Assist in preparing daily, weekly and monthly reports 

• Assist in the coordination of new rate offers including rate building, determining operational flows, communicating offers to the hotel community, and deficiency testing  

• Ensure smooth shift changes with proper pass-on to the next shift 

• Report any equipment failures/problems & repair requests to Maintenance Department 

• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines 

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services 

• Coordinate and communicate with all other departments to ensure a smooth operation 

Some of your duties will include:

Responsible for overseeing all maintenance and repair activities within the Process Maintenance’s Central Workshop to support the smooth operation of the mineral processing plant. This role ensures the reliability, availability, and safety of mechanical equipment and tools, while also leading a team of technicians to achieve operational targets efficiently and in compliance with company policies and standards.

Workshop Operations Management:

·        Plan, organize, and supervise daily maintenance and repair tasks in the central workshop to support plant operations.

·        Ensure all work is completed on time, within budget, and to quality and safety standards.

·        Equipment Maintenance and Repair:

·        Oversee the maintenance and repair of critical plant equipment, such as crushers, conveyors, pumps, and other mechanical systems.

·        Conduct regular inspections and diagnostics to identify and address mechanical issues promptly.

Team Leadership and Development: Supervise a team of technicians, providing guidance, training, and performance evaluations; Foster a culture of safety, teamwork, and continuous improvement;

Safety and Compliance: Ensure adherence to health, safety, and environmental (HSE) regulations and company policies; Promote safe working practices within the workshop.

Resource Management:

·        Manage inventory of spare parts, tools, and consumables, ensuring availability for timely repairs.

·        Coordinate with procurement and vendors for quality and cost-effective parts supply.

Reporting and Documentation:

·        Maintain accurate records of maintenance activities, equipment history, and workshop performance metrics.

·        Generate regular reports for the Process Maintenance Manager.

Continuous Improvement:

·        Identify opportunities for improving maintenance processes and implementing best practices.

·        Collaborate with other departments to ensure the workshop’s activities align with plant operational goals.

1. Deskripsi pekerjaan
2. Manage buy plan dengan seimbang
3. Dapat menentukan dan menganalisa target untuk new product maupun existing
4. Mampu menghandling allocation and replenishment
5. Memonitoring PO dan pengiriman
6. Melakukan negoisasi dengan sipplier

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

• Membina hubunga baik dengan dokter dan klinik dimasing-masing area
• Membuat program yang cocok untuk pasien rujukan / pasien reguler
• melakukan sell in / sell out pada program-program yang disediakan

Mempunyai wawasan yang luas serta memahami lingkup pekerjaan yang dikerjakan.

Mengerti struktur

Menguasai pekerjaan lapangan

Memahami BQ

Mengerti gambar desain

Mengerti teknikal

Merencanakan. Mengatur, dan mengawasi keluar masuknya barang dari gudang sampai diterima di outlet/toko. monitoring team dan service level.

Some of your duties will include:

·        Provides Reliability and Maintenance Engineering expertise within the Process Planning & Strategy Department to ensure the continuous improvement of Process Department equipment reliability and infrastructure integrity; Responsible for developing and implementing reliability strategies to optimize the performance and efficiency of the mineral processing plant. The role supports Operations & Maintenance by focusing on predictive and preventative maintenance, failure analysis, and continuous improvement initiatives

·        Reliability Engineering & Analysis

o  Develop and implement reliability and maintenance strategies to improve plant performance.

o  Conduct Root Cause Analysis (RCA) on equipment failures and propose corrective actions.

o  Analyze historical equipment data to identify failure patterns and recommend interventions.

·        Maintenance Planning & Optimization

o  Collaborate with Operations & Maintenance teams to define maintenance schedules for critical assets.

o  Evaluate the effectiveness of preventative maintenance programs and adjust as needed.

o  Provide input on equipment design and modification to enhance reliability and maintainability.

o  Provides engineering drawings/specifications; obtains construction bids; and performs construction management as required;

·     Process Strategy & Support

o  Contribute to strategic initiatives aimed at improving throughput, recovery, and operational efficiency.

o  Support cross-functional teams in developing plans for capacity expansion or operational adjustments.

o  Implement asset management strategies aligned with ISO 55000 standards.

o  Make important equipment and infrastructure reliability recommendations required to support improving machine maintenance and reliability improvements to minimize operating cost and minimize production losses. This is a critical position as mistakes may result in direct production loss;

·        Data Analysis & Reporting

o  Monitor Key Performance Indicators (KPIs) such as Mean Time Between Failures (MTBF) and Mean Time to Repair (MTTR).

o  Prepare and present reports on plant reliability performance to stakeholders.

o  Utilize advanced tools such as CMMS (Computerized Maintenance Management Systems) and reliability software for data-driven decision-making.

o  Performs all functions of RCA, FMECA, and Pareto analysis;

o  Provides data interpretation with recommendations on vibration analysis, oil analysis, wear materials non-destructive testing, gear wear monitoring/failure analysis and equipment failure history analysis.

o  Ensures that all work is properly documented, filed and recorded for future reference;

·        Continuous Improvement

o  Lead continuous improvement initiatives to reduce downtime, increase productivity, and lower operational costs;

o  Champion a culture of reliability excellence within the department;

Some of your duties will include:

Responsible for overseeing all maintenance and repair activities within the Process Maintenance’s Central Workshop to support the smooth operation of the mineral processing plant. This role ensures the reliability, availability, and safety of mechanical equipment and tools, while also leading a team of technicians to achieve operational targets efficiently and in compliance with company policies and standards.

Workshop Operations Management:

·        Plan, organize, and supervise daily maintenance and repair tasks in the central workshop to support plant operations.

·        Ensure all work is completed on time, within budget, and to quality and safety standards.

·        Equipment Maintenance and Repair:

·        Oversee the maintenance and repair of critical plant equipment, such as crushers, conveyors, pumps, and other mechanical systems.

·        Conduct regular inspections and diagnostics to identify and address mechanical issues promptly.

Team Leadership and Development: Supervise a team of technicians, providing guidance, training, and performance evaluations; Foster a culture of safety, teamwork, and continuous improvement;

Safety and Compliance: Ensure adherence to health, safety, and environmental (HSE) regulations and company policies; Promote safe working practices within the workshop.

Resource Management:

·        Manage inventory of spare parts, tools, and consumables, ensuring availability for timely repairs.

·        Coordinate with procurement and vendors for quality and cost-effective parts supply.

Reporting and Documentation:

·        Maintain accurate records of maintenance activities, equipment history, and workshop performance metrics.

·        Generate regular reports for the Process Maintenance Manager.

Continuous Improvement:

·        Identify opportunities for improving maintenance processes and implementing best practices.

·        Collaborate with other departments to ensure the workshop’s activities align with plant operational goals.

What you will be doing:

• Responsible for implementing safety & security operation to standards and quality 
• Responsible for assisting the Assistant Security Manager in the planning, coordination, organization, staff supervision and quality control for the security operational in order to effect optimum protection of guest, employee and hotel assets
• Responsible for day to day security operation through the effective and efficient of security officers
• Ensure that the hotel and department standards are strictly maintained
• Facilitate effective and reliable communication across all team members / security officers including handovers to next shift supervisors
• Ensures that all security officers are strictly complied with the standards, policies and procedures established by the department
• Strictly monitor, maintain and enhance security officer performance standards

What you will be doing:

• Adhere to the Spa Policy & Standard Operating Procedures manual
• Manage the operations and efficiency of the wellness facilities
• Support strategic initiatives for the spa and wellness areas applicable to the hotel to help market the overall well-being offer / product
• Training and Coaching of reception and spa attendant
• Schedule treatment bookings and ensure smooth operation of the reception
• Maintaining a high level of professionalism in all aspects of the job

• Melakukan pengawasan terhadap area store
• Mengatur sales promotor area store
• Memantau penjualan

Deskripsi Pekerjaan:

• Melakukan monitoring dan maintenance kepada TOP customer untuk memastikan target tercapai
• Melakukan training & development kepada tim internal
• Melakukan controlling terhadap program, promosi & stok barang di toko untuk memastikan program dan promo sudah terimplementasi dan toko tidak overstock
• Membuat perencanaan budgeting program & promosi yang sudah diberikan oleh principal untuk menghindari overspend
• Melakukan review performance toko
• Daily briefing terhadap tim dan performance review

Job Description:

• Daily monitoring of production processes and methods to ensure performance, product aesthetics and safety standards are achieved in Plastic Injection Molding / Finish Good production.
• Identify and implement people initiatives, which directly improve product quality and eliminate non-value-added work to ensure cost effective, product quality is achieved.
• Identify problems and suggest engineering solutions which directly improve process / product quality.
• Coordinate with support departments (Facilities and Engineering) to ensure that process equipment and line tooling undergo regular Preventative and Line Maintenance at the appropriate times.
• Implement and maintain systems / procedures to ensure compliance with ISO 9001, ISO 14001
• Provide assistance, support, instruction and motivation of all subordinates in order to get positive result to support department objectives.
• Supervise production labor distribution and process performance to ensure daily and weekly schedule adherence is achieved and customers’ requirements are met on a timely basis.
• Supervise labor costs through the effective use of resources, thus achieving the production primary processes efficiency targets and attaining Labor Rate predictions