• Fokus: Menciptakan kesadaran produk dan mengonversi prospek menjadi pembeli.
• Proses: Identifikasi prospek, nurturing, tawarkan nilai, follow-up, dan penutupan penjualan.
• Strategi: Marketing automation, cross-selling, up-selling, dan CRM.
• Keterampilan: Komunikasi, analisis data, negosiasi, dan penggunaan teknologi.
• Tujuan: Meningkatkan penjualan, memperluas pelanggan, dan menjaga loyalitas.

• Mengurusi seluruh media milik toko online yang meliputi email, media social, dll
• Mengecek setiap barang yang masuk
• Memproses seluruh orderan yang masuk
• Membalas seluruh chat / pertanyaan dari konsumen yang masuk
• Memproses seluruh orderan yang sudah paid
• Mengurusi resi pengiriman
• Merekap penjualan dan kiriman harian
• Packing paket

• Mempersiapkan dan menyortir dokumen sebelum datanya dimasukkan ke dalam komputer.
• Memasukkan data ke dalam database milik perusahaan.
• Memeriksa dan memastikan keakuratan data yang sudah dimasukkan ke dalam database.
• Menyelesaikan perbedaan informasi dan data yang tidak lengkap.
• Membuat data cadangan yang menjadi bagian dari rencana kontingensi.
• Menanggapi permintaan informasi dari anggota yang berwenang.
• Menguji sistem database baru dan pembaruan dari perangkat lunak.
• Mengelola dokumen dan catatan dengan baik.
• Menyiapkan laporan yang relevan sesuai dengan kebutuhan.
• Menerima dan memproses invoice untuk pembayaran dan memperbarui rincian invoice.
• Mengidentifikasi dan mengoreksi kesalahan saat memasukkan data menggunakan metode kontrol kualitas yang sesuai.

• Mengurusi seluruh media milik toko online yang meliputi email, media social, dll
• Mengecek setiap barang yang masuk
• Memproses seluruh orderan yang masuk
• Membalas seluruh chat / pertanyaan dari konsumen yang masuk
• Memproses seluruh orderan yang sudah paid
• Mengurusi resi pengiriman
• Merekap penjualan dan kiriman harian
• Packing paket

Benefit 

• Gaji diatas UMR
• BPJS Ketenagakerjaan
• BPJS Kesehatan
• Tunjangan hari raya (THR)
• Jenjang karir
• Incentive setiap melakukan kunjungan dokter
• Hari sabtu dan minggu libur

Tugas & Tanggung Jawab

• Membuat rencana kerja yang terarah guna mencapai sasaran sales target yang meliputi pembuatan rencana kunjungan.
• Menjelaskan, memasarkan dan melakukan penjualan produk.
• Melakukan Visit / Kunjungan ke Customer (Dokter) secara teratur sebagai follow up untuk mengetahui hasil kerja dan stock produk.
• Menguasai Area kerja dengan baik.
• Mencari Customer (Dokter) baru di area yang telah ditentukan.
• Menjaga dan Menjalin Hubungan baik dengan User Terutama Dokter dan bagian pengadaan.
• Bersedia kerja di lapangan dan terbiasa dengan target.
• Membuat laporan Daily dan Weekly Report dengan lengkap dan jelas untuk dilaporkan ke direktur.
• Melaksanakan prosedur yang telah ditetapkan perusahaan.

Kualifikasi

• Pendidikan D3/S1 Semua Jurusan.
• Umur Maksimal 35 Tahun.
• Mempunyai jiwa berjualan yang sangat baik.
• Memiliki pengalaman minimal 2-3 tahun sebagai Sales/Marketing dan diutamakan di bidang kesehatan.
• Mempunyai kemampuan komunikasi yang baik.
• Mampu membangun dan bekerja sama dengan tim.
• Bertanggung jawab, jujur, dan memiliki attitude yang baik.
• Memiliki jiwa Leadership dan Communication-skill yang baik.
• Dapat mengoperasikan komputer (MS Office & Internet).
• Memiliki kendaraan sendiri Motor & SIM C yang masih berlaku.
• Diutamakan berdomisili Jakarta dan Tangerang.

• Menawarkan Produk Perbankan berupa Pinjaman tanpa agunan.
• Menjalin hubungan baik dengan pelanggan/nasabah.
• Menjalankan proses perbankan sesuai dengan prosedur.

Requirements

• Usia maksimal 45 tahun.

• Pendidikan min S1 semua jurusan.

• Berpengalaman di bidang Kaca/ Aluminium/ Building Material/ Fasade.

• Mampu menyusun perencanaan strategi dan laporan bulanan maupun tahunan.

• Mampu melaksanakan program promosi dan branding.

• Memiliki kemampuan komunikasi, negosiasi dan persentasi yang baik.

• Memiliki pengetahuan semua proses tentang acara, event produksi, awareness,dll.

• Memahami inbound dan outbound marketing.

Responsibilities

• Mengkoordinasikan semua media, organizer acara dan rekan bisnis untuk keperluan promosi dan meningkatkan penjualan.

• Menjaga efektifitas dari invetory level dengan penjualan.

• Mengevaluasi pencapaian target sales.

• Melakukan strategi pemasaran yang efektif serta berorientasi pada pencapaian dan peningkatan target sales.

• Memberikan pengarahan serta problem solving terhadap masalah yang berkaitan dengan pencapaian sales.

• Membangun serta menjaga hubungan dengan mitra bisnis, klien dan vendor.

• Melakukan pembinaan dan penilaian terhadap perilaku dan prestasi bawahan

• Mengembangan produk atau jasa dari perusahaan.

• Mengkoordinasi dan meningkatkan penjualan melalui chanel online atau offline.

• Melakukan proses penawaran produk dana Tunai
• Melakukan proses verifikasi atas pemohon kredit

The Pre-Sales and Post-Sales Support Associate within the Strategic Analytics and Insights (SAI) team plays a vital role as the key liaison between Commercial, Finance, and Sales teams. This role involves providing expert guidance on finance processes, ensuring strict adherence to the Monthly Closing Calendar deadlines, and supporting the smooth execution of sales operations. You will work closely with sales development teams across APAC, collaborating with cross-functional teams to optimize tools and processes that accelerate the sales cycle, enhance efficiency, and drive business growth. 

• Collaborate with SA&I sales representatives to support day-to-day Inside Sales activities and ensure seamless operations. 

• Assist sales representatives in updating decks with NIQ branding, ensuring all content is polished and client-ready. 

• Manage and maintain CRM records for sales representatives, ensuring accuracy and consistency. 

• Analyze market data to identify trends, patterns, and actionable insights to inform sales strategies. 

• Lead digital sales campaigns using Microsoft Dynamics, Salesloft, ZoomInfo, and LinkedIn Sales Navigator to drive lead generation and opportunity development. 

• Handle invoicing and contract renewals, ensuring timely and accurate billing processes. 

• Ensure proper revenue recognition by updating project dates and coordinating follow-ups with Operations and sales representatives on pending tasks. 

 A Little Bit About You

You have a keen eye for detail and a strong sense of punctuality. With a commercial mindset and a solid understanding of marketing, you excel at bringing clarity to complex situations. You're proactive, take the initiative, and thrive as a self-starter. The ideal candidate brings experience in Inside Sales, Sales Enablement, or Sales Operations within a multinational organization, demonstrating a knack for driving efficiency and supporting sales teams in a dynamic environment. 

• Develop and execute effective sales campaigns, aligned with the sales leaders across the regions 

• Plan and coordinate client events, ensuring a seamless and engaging experience. 

• Craft compelling content for various channels, including email campaigns, social media, and internal communications. 

• Design visually appealing reports and presentations that effectively communicate key insights and data. 

• Analyze metrics from email campaigns and other marketing activities to measure effectiveness and identify areas for improvement. 

• Create persuasive sales materials that support our sales team in achieving their targets. 

• Ensure all presentations and materials are on-brand and maintain a consistent visual identity. 

• Stay updated on industry best practices and incorporate innovative approaches into sales strategies 

Position Type :

Type Of Hire :

Education Desired :

We are FIS. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you FIS?

About the role:

As a Sales Executive - Quota Carrier, you’ll be part of a team of self-motivated, high achieving sales professionals helping enterprise financial services companies grow their businesses and deliver world-leading solutions to their clients. By providing industry-leading solutions, you’ll drive some of the most exciting new technology in fintech while advancing the way the world pays, banks and invests.

What you will be doing:

• Sells products and/or services and develops new account relationships.

• Solicits and maintains network of prospects.

• Initiates contact with prospective customers to sell targeted FIS products and/or services.

• Works as a member of a sales team to sell assigned products or services to identified key accounts

• Demonstrates product knowledge including various solutions, markets and competitive intelligence.

• Prepares and presents proposals to clients utilizing FIS resources and tools.

• Negotiates, structures and closes “deals” that meet customer expectations and FIS’s ability to deliver; utilizes appropriate company resources per the resources plan to provide product marketing support or specialized product sales expertise.

• Assists in the development of sales plans and strategies.

• Meets sales goals and objectives.

• Other related duties assigned as needed.

 What you will need

• 10+ years experience in Sales

• Strong experience selling to FSI Industry

• Strong experience selling software or solutions

• Strong experience in either Payments or Core banking solutions preferred

• Experience in successful sales and complex deals/contract negotiations with Major banks preferred

• Relentless persistence to overcome the challenges that face successful high-performing sellers

• Strong collaborative skills with leading presales and professional services colleagues

• Pipeline hygiene using Dynamics to secure the support of FIS leadership to work with you to overcome sales challenges

What we offer you:

• At FIS, we are as committed to growing our employees’ careers as our own business. We offer:

• Opportunities to innovate in fintech

• Inclusive and diverse team atmosphere

• Professional and personal development

• Resources to contribute to your community

• Competitive salary and benefits

#LI-NS1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

The Sales Executive is responsible for driving leasing activities and maximizing occupancy rates for office buildings. This role involves identifying and engaging potential tenants, negotiating lease agreements, and providing exceptional client service to enhance tenant retention. The ideal candidate will possess strong sales skills, market knowledge, and a proven track record in commercial office leasing or leasing/sales of other high-rise commercial buildings within the hospitality industry.

Key Responsibilities :

1. Tenant Acquisition & Lead Generation

• Proactively source potential tenants through canvassing, networking, cold calling, and industry events.
• Conduct property tours for prospective tenants, highlighting key features and benefits of the office spaces.
• Build and maintain a robust pipeline of leads through market research and strategic outreach.

2. Leasing & Sales Activities

• Negotiate lease terms and conditions with prospective tenants to meet occupancy goals.
• Prepare and present leasing proposals, term sheets, and lease agreements.
• Collaborate with the legal team to finalize leasing documents and ensure compliance with company policies.

3. Market Analysis & Strategy

• Analyze market trends, competitor offerings, and client needs to refine leasing strategies.
• Provide insights and recommendations for pricing, promotions, and tenant incentives based on market data.
• Prepare detailed reports on occupancy rates, leasing activities, and market conditions for management review.

4. Client Relationship Management

• Establish and maintain strong relationships with current and prospective tenants.
• Address tenant inquiries, resolve issues promptly, and provide high-quality customer service.
• Utilize CRM tools effectively and demonstrate agility in using technology and analytical approaches.

5. Collaboration & Coordination

• Work closely with the marketing team to develop promotional materials and campaigns for available office spaces.
• Collaborate with the Tenant Relations Team to hand over premises to tenants, ensure satisfaction, and gather feedback for service improvement, as well as facilitate a smooth transition from Sales to Tenant Relations.
• Coordinate with property management to ensure spaces are ready for viewing and meet tenant requirements.
• Partner with external brokers and real estate agents to expand the reach of leasing activities.

5. Reporting & Documentation

• Maintain accurate records of leasing activities, client interactions, and market data systematically.
• Prepare regular reports on leasing performance, including occupancy rates, lead generation, and deal closures.
• Assist in the development of annual leasing plans and sales targets.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales or leasing, preferably in the real estate or commercial leasing sector.
• The preferred candidate should have a minimum of 2 years of experience in office building or other commercial real estate leasing, sales, or tenant relationships, preferably within the hotel or hospitality industries.
• Experience as a property agent would be advantageous.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients.
• Strong negotiation skills and customer-oriented mindset.
• Fluent in English, with proficiency in Bahasa Indonesia.

This position is responsible for delivering administrative assistance to the Corporate Talent & Culture teams whilst providing ongoing support with the implementation and management of Talent & Culture processes across Middle East, Asia and Pacific. This role will focus on streamlining administrative operations, to deliver continuous support and execution of Talent & Culture initiatives

Responsibilities:

We are seeking a motivated and results-driven Associate Telemarketing professional to join our team. The Associate Telemarketing role involves generating leads, scheduling appointments, and promoting our financial products and services through outbound calls. This position requires excellent communication skills, a customer-focused attitude, and the ability to engage potential clients in meaningful discussions about their financial needs.

Key Responsibilities:

• Conduct outbound calls to prospective clients to introduce the company's financial products and services.
• Contact leads and convert them into clients.
• Identify potential prospects and evaluate their needs based on financial goals and investment interests.
• Schedule appointments for potential clients to meet with Financial Advisors or Sales Representatives.
• Provide basic information about financial products and address initial inquiries accurately and professionally.
• Record client interactions and update contact information in the company’s CRM system.
• Follow up with prospects and maintain a pipeline of potential clients.
• Handle client complaints to ensure a positive experience and foster interest in the company's offerings.

Experience:

• 1-2 years of experience in telemarketing, customer service, or sales, preferably in the financial services industry.

Education:

• Minimum high school diploma or equivalent; a bachelor's degree in Business, Marketing, or a related field is an advantage.

Skills:

• Exceptional verbal communication and listening skills.
• Strong interpersonal abilities with a professional and friendly telephone demeanor.
• Target-oriented with the ability to achieve and exceed goals.
• Familiarity with CRM software and basic computer proficiency.
• Knowledge of financial products (e.g., stocks, bonds, trading platforms) is preferred but not mandatory.

• Competitive base salary with commission and bonus structure.
• Comprehensive training on products and telemarketing best practices.
• Supportive team environment.

The candidate is required to demonstrate sensible business acumen to plan sales campaigns & activation, as well as the necessary technical skill sets: data crunching, campaign performance analysis, and marketing tools usage such as but not limited to: email, SMS/WhatsApp marketing. Well knowledge of optimization and marketing tools [Insider, Mailchimp, etc], relevant experience within fintech and or P2P companies will be a plus. 

Job description: 

• Develop and oversee overall performance marketing strategy 
• Create strategy and optimization for Google Ad campaigns (SEM, Discovery, GDN, UAC, etc) 
• Create strategy and optimization for Social Ads ( Facebook, Instagram, LinkedIn and Tiktok Ads) 
• Ensure top organic search ranking positions (SEO) 
• Regularly review and optimize all advertising campaigns for positive ROAS (Return of Ads Spend) 
• Supervise the paid listings on third party websites and media partners 
• Collab with CRM team to create strategy and optimization for email marketing campaigns (EDM newsletters, drip campaigns, loyalty campaigns, etc.) 
• Supervise all performance tracker and measure all marketing campaigns 
• Regularly review multi-channel analytics reports (Search, Social, Ads, Email, Website, Blog) and recommend optimization action plans to sales and marketing teams 
• Conduct regular conversion rate optimization audits and execute A/B tests, user testing/feedback to improve conversion rates across the brands’ digital channels and assets 

• Up to 5 years of experience as Project Manager, Digital marketing, Campaign Planner, Product Marketing, or other relevant roles 
• Proficient in spoken and written English 
• Proficient with Microsoft excel, google sheet, and data analytics tools for generating insights. 
• Proficient with digital marketing tools i.e. Adjust, mix panel, clevertap, ahrefs, sms tools, etc ● Google Ads Search and Display certified 
• GAIQ certified 
• Google Tag Manager 
• Strong proven track record for managing millions in ad spend 
• Email marketing platforms 
• Self-driven 
• Degree in Marketing communications or equivalent 
• Past relevant experience in the Financial industry/fintech is highly valued 

Preferred characteristics: 

• Detail-oriented without missing the big picture; 
• Able to process, synthesize and derive an actionable conclusion from big data;
• Excellent project management skills and keeping on top of matters, including data crunching and generating data driven business recommendation; 
• Sensible business acumen and an entrepreneurial mindset; performance marketing and or product marketing strategy experience a plus 
• Able to become an excellent individual contributor as well as a reliable team player.
• Excellent relational ability; stakeholder management aptitude from mid to senior level across division and functions.

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Menjalin relasi dengan dealer untuk mendapatkan aplikasi kredit
• Menjalankan proses survey dan analisa kelayakan konsumen
• Mencapai target penjualan yang ditentukan perusahaan

• Melakukan Perjalanan Dinas Ke Luar Kota
• Melakukan Pengambilan Sample Produk
• Melakukan Komunikasi dan Koordinasi dengan Customer/Pelanggan
• Menjaga Hubungan Baik dengan Customer/Pelanggan
• Melakukan Analisis Permasalahan Pemasaran Produk

Responsibilities:

• Set and manage sales target in monthly and annual bases
• Create sales plan and seek profitable product and services
• Manage budget control
• Create group vision and by understanding company vision and able explain it to each member
• Lead and support team members to achieve group target and each member individual target
• Providing training professional development to the sales team
• Assisting sales team members to build quality relationships with customers
• Developing strategies for increasing market share
• Ensuring that sales team members follow up with potential customers
• Generating report and data for sales analysis
• Handling escalated client objections and concerns to support other members of the sales team

• Mencari customer baru dan menjaga hubungan baik dengan customer
• Melakukukan presentasi produk ke customer
• Melakukan peninjauan langsung ke lapangan atau proyek yang sedang berjalan
• Membuat laporan harian atas kegiatan marketing yang dilakukan
• Bekerja sama dengan tim untuk mencapai target kerja

Team Summary

The Visa team of Indonesia comprises of a highly motivated bunch of problem solvers who create impactful experiences for our clients. Here at Visa, we strive to excel with our partners via strong collaboration, we look to enable and inspire all players in the ecosystem to drive electronification of payments in the two markets.

What a Marketing Analyst does at Visa

The individual will be responsible for implementing client marketing VAS projects to our clients in Indonesia and delivering tactical marketing solutions by working closely with local and regional marketing teams, regional Partner Marketing Services team, Business Development team, Visa’s Consulting team, and external agencies.

There may also be some of the capacity of this role that will be dedicated to supporting the Indonesia marketing team on client events, merchandising, and other client marketing engagements.

The Analyst will report to the Head of Marketing, Indonesia, and based in Jakarta.

Key Responsibilities

• Bring the “best of Visa” marketing to our key clients and work cohesively with Visa marketing community locally, regionally, and globally, as well as the local Indonesia Business Development, Visa Consulting and Business Development teams.
• Be responsible for implementing Marketing VAS projects and handling co-marketing client engagements with local Visa Client Marketing team and Business Development Teams.
• Work closely with all relevant marketing and finance teams, locally and regionally, and external agencies to ensure the effective and timely delivery of revenue and margins associated to Marketing VAS commitments.
• Take charge of administrative deliverables related to client marketing project management and VAS including but not limited to marketing approvals, procurement processes, contract management and VIK process management in full compliance with Visa’s policy and process.
• Be responsible to support marketing related activities in cross-functions / company events as assigned and upon business context and requirements (client forums, client events, merchandising, and other client marketing engagements). Participate in the internal business agenda and activities cross-functionally as assigned and act as Visa’s brand custodian to ensure all marketing materials adheres to internal branding guidelines.

Why this is important to Visa

Successfully handling this position will allow Visa to meaningfully support our clients and partners to excel in their marketing initiatives as well as to scale up the Marketing VAS delivery. It thereby drives our common interest in stabilizing and growing clients’ as well as Visa’s business.

About us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO seeks to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations that will empower Indonesia's digital economy.

What you will do:

• Develop and implement performance marketing strategies to achieve business objectives and goals. 
• Manage and optimize digital ad campaigns across various platforms, including Google Ads, Facebook, Instagram, and more. 
• Create, curate, and schedule engaging content for our social media platforms, including Instagram, Facebook, Twitter, LinkedIn, and more 
• Analyze social media metrics and trends to measure the effectiveness of campaigns and adjust strategies accordingly. 
• Monitor and analyze campaign performance metrics to provide actionable insights and recommendations for improvement. 
• Create comprehensive reports to track progress against KPIs and identify growth opportunities. 
• Work cross-functionally with teams to align marketing strategies and ensure consistency in messaging. 
• Stay up-to-date with industry trends, tools, and technologies to refine and enhance marketing efforts. 

• Bachelor's degree in Marketing, Business, or a related field. 
• At least 3-5 years of experience in performance marketing, with a strong understanding of digital marketing channels. 
• Proven track record of managing successful online advertising campaigns and demonstrating measurable results. 
• Strong analytical skills and proficiency in analytics tools (e.g., Google Analytics, social media analytics). 
• Excellent communication and collaboration skills, with the ability to work in a fast-paced environment. 
• Familiarity with SEO/SEM, PPC, and social media advertising. 
• Experience in a digital marketing agency is a plus. 
• Proficient in using social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) and social media management tools. 
• Ability to analyze social media metrics and derive actionable insights. 

Attractive total compensation of salary, festive allowance, and annual bonus

Private Health Insurance

Working device provided

Employee Development Program

Flexible Working Arrangement

Culture programs

Mental Health & Well-being program

Various club and Engagement activities

Anniversary Leave

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Influencer Marketing Specialist

Maker Lab supports clients across technology, entertainment, financial services and the payments industry. We’re looking for dynamic individuals to join our team and support our amazing clients in the Marketing industry.

We are seeking a driven and creative Influencer Marketing Specialist to join our collaborative team. In this role, you will be a key player in developing and executing influencer marketing strategies to elevate our brand presence and achieve our marketing goals. You will be responsible for identifying and building relationships with relevant influencers, managing campaigns, and analysing performance to ensure maximum impact.

Role: 

• Research and identify potential influencers across various social media platforms, aligning with our target audience and brand values.
• Come up with fresh and exciting ways to use influencers to help reach your campaign goals.
• Build and nurture authentic relationships with influencers, fostering long-term partnerships.
• Negotiate contracts, manage budgets, and ensure compliance with legal and ethical guidelines.
• Collaborate with influencers on content creation, ensuring alignment with brand messaging and campaign goals.
• Manage campaign execution, including scheduling, content approval, and performance tracking.
• Analyse campaign performance, providing regular reports and data-driven insights to optimise future strategies.
• Stay abreast of emerging trends and best practices in the ever-evolving landscape of influencer marketing.

You:

• 5+ years of experience in marketing or related industry 
• BA/BS degree in Marketing, Communications or equivalent experience
• Proven experience in influencer marketing or social media management.
• Strong understanding of social media platforms and their unique audiences.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to work independently and collaboratively within a team environment.
• Strong analytical and problem-solving skills with a data-driven approach.
• The ideal candidate should have a solid grasp of social media platforms and their management tools, including Sprinklr, Hootsuite, Brandwatch, and Sprout Social.
• Ability to analyse and report on social media performance using marketing data.
• Basic project management skills, including task prioritisation and tracking for social media content development.
• Exceptional verbal and written English communication and presentation skills and ideally fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

To maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

RESPONSIBILITIES

Client Servicing

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Communicate client needs to appropriate team members or stakeholders
• Provide research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility