Jobdesk

• Mengidentifikasi peluang pasar, merumuskan ide produk baru, dan menyusun roadmap produk untuk pengembangan dan peluncuran.
• Berkolaborasi dengan tim desain dan R&D untuk menciptakan konsep produk sesuai tren dan kebutuhan pelanggan.
• Melakukan analisis kelayakan terkait biaya, potensi pasar, dan aspek teknis sebelum pengembangan produk.
• Memimpin siklus hidup produk dari konsepsi hingga peluncuran dengan memastikan proyek sesuai timeline dan anggaran.
• Bekerja bersama tim pemasaran, penjualan, dan produksi untuk memastikan peluncuran produk yang sukses.
• Melakukan pengujian produk secara menyeluruh, mengidentifikasi area perbaikan, dan menyempurnakan produk berdasarkan umpan balik.
• Mengkaji produk pesaing dan tren industri untuk menjaga inovasi dan daya saing produk.
• Mengidentifikasi potensi risiko dalam pengembangan dan mengambil langkah mitigasi.
• Menyusun laporan perkembangan produk dan memastikan dokumentasi teknis sesuai standar perusahaan.

Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

We are seeking a visionary and results-driven Head of Product to lead the strategic direction and execution of our product offerings. As the Head of Product, you will be responsible for overseeing the entire product lifecycle, from ideation to launch, while managing and mentoring a team of product managers. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure the delivery of high-quality, innovative products that align with the company’s business goals and customer needs. This is a senior leadership role that requires strategic thinking, a customer-centric approach, and a deep understanding of product management best practices.

Key Responsibilities:

·                Product Vision & Strategy: Define and drive the overall product strategy, vision, and roadmap in alignment with the company’s business objectives. Ensure a clear product vision that resonates with customers and meets market demand.

·                Leadership & Team Management: Lead, mentor, and develop a team of product managers, fostering a culture of innovation, collaboration, and excellence. Set performance goals and provide ongoing feedback to ensure team success.

·                Cross-Functional Collaboration: Work closely with business, engineering, design, marketing, risk, compliance, finance, operations, and other key stakeholders to ensure successful product development, launch, and adoption. Facilitate effective communication and alignment across teams.

·                Product Development: Oversee the product development process, from ideation to execution, ensuring that products are delivered on time, within scope, and meet quality standards. Use Agile methodologies to manage the product lifecycle efficiently.

·                Customer-Centric Focus: Advocate for the customer at all stages of product development. Utilize market research, user feedback, and analytics to ensure the product solves real customer problems and delivers exceptional value.

·                Market & Competitive Analysis: Conduct thorough market research and competitive analysis to identify opportunities, gaps, and trends in the market. Use these insights to inform product strategy and drive innovation.

·                Data-Driven Decision Making: Leverage data and analytics to assess product performance, drive key decisions, and prioritize product features. Track key performance indicators (KPIs) to measure success and optimize product offerings.

·                Stakeholder Communication: Present product updates, roadmaps, and key metrics to senior leadership, ensuring transparency and alignment with business priorities. Serve as a key point of contact for product-related discussions at the executive level.

·                Innovation & Continuous Improvement: Continuously identify and explore new product opportunities and innovations to maintain competitive advantage. Foster a culture of experimentation, learning, and iteration within the product team.

• ·                Experience: 10+ years of product management experience, with at least 5 years in a leadership or senior product management role. Proven track record of managing multiple products from concept to launch. Experience in Fintech/Lending space preferred.
• ·                Leadership: Strong leadership skills with experience in managing and growing high-performing product teams. Ability to inspire, mentor, and develop future leaders in product management.
• ·                Strategic Thinking: Ability to think strategically, set long-term goals, and make data-driven decisions that align with business objectives.
• ·                Technical Understanding: Solid understanding of software development processes, digital products, and Agile methodologies. Ability to communicate effectively with engineering teams and technical stakeholders.
• ·                Customer Focused: Strong customer empathy with a deep understanding of user needs and pain points. Proven ability to translate customer insights into successful product features.
• ·                Analytical Skills: Strong analytical mindset with the ability to use data to drive decision-making, prioritize initiatives, and measure product success.
• ·                Communication & Collaboration: Excellent verbal and written communication skills, with the ability to present complex ideas to both technical and non-technical stakeholders.
• ·                Project Management: Strong project management skills with the ability to manage multiple product lines and initiatives simultaneously.
• ·                Education: Bachelor’s degree in business, computer science, engineering, or a related field (Master’s degree preferred).m best
• Ability to influence through persuasive verbal and written communication

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Experience in deploying, managing, and maintaining ELK Stack
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

1. Melakukan maintenance system administrator server
2. Membuat laporan Preventive Maintenance
3. Membuat laporan Corective Maintenance
4. Melakukan instalasi dan configurasi server dan storage

·        Create a new product concept through in-depth research based on market trends.

·        Know about making cosmetics in terms of concept or implementation.

·        Involve in a new product development project.

·        Do a market analysis of the products.

·        Collaborate with the marketing team to plan new products.

·        Support manufacturing and design activities by developing prototypes for products in development.

Job Description

• Design and develop services that deliver impact every day.
• Operate and maintain highly scalable services.
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Has min. 5 years of experience in the related field
• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go Language.
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.
• Have experience with TDD.
• Have experience with refactoring large systems.
• Have experience with event driven architecture.
• Would be a plus if you have experienced with Kafka, Kubernetes, Grafana, Prometheus.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Development Specialist located in Jakarta, you will play a key role in researching, designing, and executing the development of new smart home products. You will work closely with cross-functional teams to identify market opportunities, develop innovative solutions, and ensure the seamless transition of products from concept to production.

Responsibilities

• Conduct market research and analyze trends to identify new product opportunities in the smart home sector.
• Collaborate with stakeholders to define product requirements, features, and specifications.
• Oversee the design and development of new products, ensuring functionality, usability, and aesthetic appeal.
• Coordinate with engineering, manufacturing, and quality assurance teams to bring products from concept to production.
• Manage product testing and validation processes to ensure high-quality standards.
• Monitor project timelines, budgets, and milestones to ensure successful product launches.
• Stay updated on emerging technologies and industry innovations to drive product development.
• Prepare reports and presentations on product progress and outcomes.

• Bachelor’s degree in any related field (Product, Engineering, Marketing, Business, etc)
• Proven experience in product development, preferably in the technology or smart home industry.
• Strong understanding of product design, manufacturing processes, and quality assurance.
• Excellent project management and organizational skills.
• Ability to analyze market data and identify trends.
• Creative thinker with a problem-solving mindset.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Knowledge of smart home technologies and trends is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Development Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Product Manager (Software) located in Jakarta, you will be responsible for managing the strategy, development, and execution of our smart home app and website. You will ensure that our software solutions meet customer needs, align with business goals, and provide a seamless, user-friendly experience. This role requires close collaboration with engineering, design, marketing, and other stakeholders to drive product success.

Responsibilities

• Product Strategy: Develop and own the roadmap for the smart home app and website, aligning with the company’s goals and customer needs.
• User Experience: Prioritize user-centric design to ensure intuitive, engaging, and seamless software interfaces for app and website users.
• Feature Development: Define product requirements, features, and specifications for both the app and website, ensuring alignment with customer needs and technical feasibility.
• Collaboration: Work closely with engineering teams to manage the product development lifecycle, from ideation to deployment.
• Market Research: Conduct market and competitive analysis to identify opportunities for differentiation and improvement.
• Stakeholder Communication: Act as the primary point of contact between technical teams and stakeholders, ensuring alignment on timelines, priorities, and deliverables.
• Performance Monitoring: Use analytics to track app and website performance, identify pain points, and implement data-driven improvements.
• Agile Practices: Lead sprint planning, backlog grooming, and other Agile processes to ensure efficient delivery of software features.
• Testing and Quality Assurance: Oversee user testing and bug resolution to deliver a high-quality software experience.
• Scalability: Ensure the app and website are scalable and can support the company’s growth plans and new product integrations.

• Bachelor’s degree in Computer Science, Software Engineering, Business, or a related field.
• 2+ years of product management experience, with a focus on software products such as mobile apps or web platforms.
• Strong understanding of software development processes, Agile methodologies, and UX/UI principles.
• Proficiency in using data analytics tools to measure performance and drive improvements.
• Experience developing user-centric software solutions with a focus on delivering exceptional user experiences.
• Proven ability to manage cross-functional teams and drive collaboration across departments.
• Familiarity with smart home technology and IoT platforms is a significant plus.
• Experience with project management tools (e.g., Jira, Trello) and design tools (e.g., Figma, Sketch) is preferred.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Product Manager (Software) to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about design, technology, and building the future, we'd love to hear from you!

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

• Contribute to all aspects of the software development lifecycle including design, development, documentation, testing and operations
• Create code that's easy to read
• Work with your team to maintain, improve and clean your code
• Review each other's code and learn the software engineering best practices
• Deliver good quality code in a reasonable timeline
• This is a full time job and not an internship position

This position is to assist Assistant Chief Engineer during daily operation within Engineering 

What you will be doing:

• Provide advice to ACE of all aspects the maintenance support, environmental controls and operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Responsible for the proper organization and functioning of the energy management function of the POMEC Department
• Recycles where-ever possible and enforces cost saving

• Market research to identify new opportunities and new customers
• Generate innovative ideas to promote company's products and services
• Identify and analyze company's main competitors
• Develop and grow long-term relationships with customers
• Negotiate sales and close sales and service contract agreements
• Promote new product/service activities from company to order opportunities
• Responsible for and providing solutions to customer complaints
• Create weekly report for sales opportunities

• You will collaborate with Indodana Product Owners to develop high-quality digital products.
• You will work on various aspect of building and improving products in collaboration with seasoned Cermati Product Owners.
• You will do market analysis and research, collaborate with developers and other teams, and other activities to shape our existing features/projects.

Tanggungjawab :

• Menyelesaikan proyek pengembangan produk sesuai dengan anggaran dan jadwal yang telah ditentukan.
• Memastikan bahwa produk launching bisa tepat waktu.
• Meningkatkan kualitas item pengembangan dan memastikan produktivitas tetap berjalan.
• Berkoordinasi dengan manajer departemen terkait serta supplier untuk persiapan produk baru baik itu dokumen dan spesifikasi mengenai desain produk.
• Mengikuti kegiatan PPOS.
• Mempresentasikan ide, konsep dan update produk baru.
• Mematuhi kebijakan dan prosedur perusahaan terkait penelitian di pasar.
• Memberikan saran mengenai pengetahuan pengembangan produk di market.
• Membuat pembaruan terhadap produk/packaging berdasarkan tuntutan pasar.
• Menjalankan SOP yang berlaku untuk pengembangan produk.
• Membantu men-develop packaging dan formula untuk produk baru.
• Membantu membuat mock up sample.
• Melakukan review formula dan packaging produk secara berkala.

Main Responsibilities:

• Manage one specific product line within the Business Unit
• Promote, train, and support the sales force
• Handle communication and coordination with the principal
• Conduct market surveys, market analysis, and strategy development

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

We are seeking a Control Engineer to join our dynamic team. The ideal candidate will have hands-on experience with automated systems, electro-mechanical controls, and excellent troubleshooting skills. You will be responsible for ensuring the smooth operation of control systems, performing device-level validation, and providing critical insights for continuous improvement.

*Location : T3 Soekarno-Hatta International Airport

*Willing to work in shift (Day and Night Shift)

As a Service Desk Engineer, you are the point of contact for end users and their operational questions, requests, and problems regarding IT services (also applications). Within the Service Desk, you are responsible for first- line solutions to problems in the IT services.

You are responsible for keeping the work environment of the end users productive. The tickets are coming in via different communication channels like phone, chat, and the helpdesk portal. If the ticket cannot be resolved, you will triage it to the right resolution group and make sure the customer’s request is solved.

What you will do

• Supporting users by telephone, chat, portal in a broad area of IT topics like workstation, applications, telephony and network;
• As the SPOC for end users, analyzing the call or ticket and determines how and with whom it can best being solved;
• Registering, solving, communicating, coordinating and following up incidents and problems;
• Communication with end users and back end departments;
• Preparing and providing information (manuals, explanations, presentation) for users and internal IT usage.

Job description:

· Develop new product production processes

· Improve existing production processes

· Formulate new product production process according to new product technical requirements, process requirements, and quality requirements

· Develop new product production operation instructions SOP

· Measure product standard production hours based on new product production processes and continuously improve

· Improve the production process of existing mass-produced products and increase efficiency

· Responsible for process docking of products transferred from headquarters

· Leading and responsible for trial production of new product PVT

· Lead the production process and be responsible for the product production process

· Lead PVT trial production and be responsible for the results of PVT trial production

Job description:

• Supervise the inspection and maintenance of machines and production facilities.

• Develop guidelines and instructions regarding maintenance and repair of production machines and equipment.

• Create and implement SOP for how to operate machines and production facilities.

• Troubleshooting damaged parts, optimizing processes, and taking corrective action.

• Create and prepare work instructions and machine parameter records for each product and production machine.

• Supervise the implementation of new mold and tools projects related to products and production machines.

• Supervise every work carried out in accordance with SOP and safety standards.

• Provide support related to projects and setting up industrial equipment.

• Carry out problem solving related to production equipment and machines.

• Proposing improvements for better results.