Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Senior Marketing Specialist (Indonesia)

The Marketing Specialist develops and oversees the preparation and execution of creative and comprehensive marketing activities. You will be an integral part of the development and execution of marketing plans to reach targets.

The ideal candidate is resourceful and enjoys working in a fast-paced environment with multiple deadlines. He/she is innately curious and would like to make a difference with his/her work. 

Supports the marketing activities our client, including but not limited to market research, developing proposals for marketing campaigns and events planning.

Role: 

• Conduct market research to find answers about consumer requirements, habits and trends
• Brainstorm and develop ideas for creative marketing campaigns
• Assist in marketing activities by demonstrating expertise in various areas (content development and optimisation, advertising, events planning, etc.)
• Liaise with external vendors to execute events and campaigns
• Assist in analysing marketing data (campaign results, conversion rates, traffic, etc.) to help shape future marketing strategies
• Undertake individual tasks of a marketing plan as assigned
• Maintain and update tools, files and databases
• Maintain good communication within internal and external teams

You:

• BA/BS degree or equivalent experience
• 3+ years of xperience/exposure in Marketing or Meetings and Events industry will be highly advantageous
• Excellent verbal and written communication, as well as presentation skills
• Possess great customer mindset and a proactive disposition
• Comfortable with speaking up and in front of senior team members
• Able to conduct research and draw information from a variety of sources and channels
• Able to analyse research findings and develop concept plans and strategies
• Able to multitask and meet multiple deadlines
• Proficient in Google Suite and Microsoft office
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Job Description:

1. Responding to clients' requests related to orders and issues
2. Prepare quotations and follow up on sales to customers
3. Coordinate calls, meetings, and close communication with the relevant department
4. Travel to the customer's site for a meeting, discussion, etc. 
5. Updating sales price to the ERP systems
6. Control, monitor, and assure the goods are delivered to customers based on customers' need
7. Building and maintaining good business relations with clients

• A Reconciliation Specialist is responsible for ensuring that financial records matchup between different sources (Revenue &Cash in).
• This involves identifying discrepancies, investigating the causes of the discrepancies, and reconciling the accounts to ensure consistency and accuracy.
• Reconciling end-to-end COD (Cash On Delivery) cash transactions starting from bank reports to back-endreports, providing outstanding COD Settlement reports weekly basis per vendor level, supervise and checking cash management based on delivered transaction number.

- Process Request and Coordinating with other departments for all goods and services
- Identify suppliers of goods and services
- Work closely with the team to understand details of procurement requirements
- Purchase goods or services that meet the quantity and quality expectations of the organization
- Compare available goods / services across suppliers to determine appropriate pricing and lead time supply
- Negotiate terms with suppliers such as price, quality of goods, deadlines, expectations, etc.
- Liaise with suppliers and internal departments regarding updates and details of goods / services
- Create purchase orders as agreed with supply requests and orders
- Evaluate and negotiate contracts with vendors
- Received and coordinating goods / services delivery
- Monitoring invoices received to ensure accuracy of goods / services delivered
- Regular coordination meetings with the legal department to ensure any contractual obligations are favourable to the company
- Managing and maintaining contracts with vendors
- Negotiating and drafting contract terms and conditions
- Ensuring compliance with all related laws , tax and regulations
- Analyzing and evaluating supplier performance
- Managing daily, monthly and quarterly reports
- Developing and maintaining supplier relationships
- Support direct Supervisor/Head Division/Team/Committee in terms of the work to its ad-hoc/project based

- Minimum of a Bachelor’s Degree in Business Management or related field
- Minimum of 3 years of experience in procurement
- Strong understanding of business processes procurement
- Good verbal and written communication skills
- Good negotiation skills
- Attention to detail & have strong analytical skills
- Good multitasking skills
- Ability to work in a team or independently
- Ability to work in a fast-paced environment

• Capital market sharing session
• Self development program
• Health insurance benefits
• Well being and counselling program

Responsibilities:

• Ensure compliance with relevant regulations, including GDPR, HIPAA, SOX, and industry-specific standards.
• Develop, implement, and monitor IT compliance policies and procedures.
• Conduct regular internal audits of IT systems, processes, and data security measures.
• Work closely with the IT and legal teams to identify and mitigate IT compliance risks.
• Coordinate with various stakeholders to integrate governance practices into IT operations.
• Monitor compliance with internal policies and external regulations.
• Strong project management skills, including planning, execution, monitoring, and completion.
• Strong analytical and problem-solving skills to identify and resolve complex issues.
• Deep understanding of networking protocols, including TCP/IP, DNS, DHCP, VPN, VLAN, etc.

Some of your duties will include:

·        Manage and protect the reputation of the company.

·        Understand the company's health benefits, insurance policies, and referral system.

·        Reading procedures, flow process, and guidelines, including regulations & best practices, to ensure that clinic operations & site health programs meet the qualities of the COMPANY expectations

·        Consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPIs.

·        Liaise with other departments and sections, including external parties, e.g., hospitals and insurance companies, to ensure the proper site referral system.

·        Coordinate, supervise, monitor, and maintain ongoing tracking and appropriate documentation on all steps of the referral process.

·        Receive visiting employees/dependents and provide them with necessary assistance.

·        Discuss with the referral patient by email, telephone, WhatsApp, face-to-face, or other applicable recognized media by the company and provide information.

·        Provides information on the claim process, policy changes, benefits, and payment modes/methods

·        Maintain strong clientele relationships with employees and dependents.

·        Take calls from patients and in charge of offering necessary assistance to employees and dependents.

·        Analyze employees' and dependents' complaints, communicate, escalate, and communicate.

·        Record all conversations with patients, including details of inquiries or complaints (managing database) and action steps.

·        Recommending any necessary adjustments and changes in all business flow processes, including procedures & guideline

·        Keep accurate documentation, perform analysis (including maintaining the available database) & create a report for the medical advisor.

Assist health advisor/manager in monitoring the quality aspects of a site referral program.

Some of your duties will include:

·        Monitor, control and coordinate related clinic operational related consumable and administration

·        Avoid delays in the review and approval of invoices submitted by contractors

·        Ensure that processes and reports reflect actual on-site conditions

·        Oversee all processes related to medical service administration

·        Facilitate smooth administration of billing and payments, ensuring reliable reports.

·        Collect, validate, process, and store billing data provided by contractors for services and purchases, including cashless transactions, back charges, Engro, purchases, contracts, access cardax, quotations, and others

·        Prepare and distribute weekly/monthly reports on invoices and billing

·        Handle benefits enrollments, changes, and terminations accurately and promptly to the Insurance provider and BPJS Kesehatan.

·        Assist employees with benefits-related issues and questions, providing excellent customer service

·        Manage and process claims and invoices and resolve administrative problems with insurance providers.

·        Conduct presentations, enrollments, and educational sessions to inform employees about their benefits.

·        Evaluate benefits plans, programs, and policies to recommend changes and improvements.

·        Perform regular audits of benefits data to ensure accuracy and compliance

·        Ensure that all benefits programs comply with legal requirements.

Tugas dan Tanggung Jawab:

• Mempersiapkan tender sesuai dengan tenggat waktu dan tanggung jawab yang ditetapkan
• Bekerja sama dengan tim tender terkait dalam mengumpulkan semua materi yang diperlukan dalam respons tender dan persyaratan spesifikasi
• Memantau pengumuman tender dan memahami proses dan dokumentasi tender secara menyeluruh
• Menyiapkan Jaminan Kinerja & Persyaratan Keamanan Penawaran

Kualifikasi :

• Lulusan Sarjana di bidang Administrasi Bisnis, Perdagangan, atau bidang terkait
• Memahami Platform CIVD SKK Migas, SMART GEP dan E-Procurement untuk seluruh K3S SKK Migas
• Memahami PTK 007 Rev 05
• Memiliki pengetahuan Local Content (TKDN)
• Mahir menggunakan MS Office Suite (Word, Excel, PowerPoint)
• Lancar berbahasa Inggris baik lisan maupun tulisan

Berikut Link untuk semua Lowongan Pekerjaan yang tersedia di PT. BNP Paribas Asset Management:

Karier - BNPP AM Indonesia professional investor (bnpparibas-am.com)

Tujuan Posisi:

• Bertindak sebagai Pelaksana Fungsi Investasi dan Riset;
• Untuk memberikan informasi penelitian fundamental tentang Sektor Ekuitas dan perkembangan lainnya yang relevan kepada Manajer Portofolio;
• Mewakili Tim Investasi (Ekuitas dan Pendapatan Tetap) dalam menyampaikan analisis dan prospek pasar dalam acara dan pertemuan klien, serta menulis laporan bulanan dan triwulanan untuk konsumsi klien kami, dengan cara yang ramah klien. Memberikan analisis pasar sebagai latar belakang peluncuran produk baru dan memberikan rekomendasi produk berdasarkan situasi pasar yang berlaku.

Tanggung Jawab:

1/ Pengembangan Materi Informasi Pasar:

• Mengembangkan, memelihara, dan memperbarui materi terkini pasar secara berkala, baik dalam format presentasi maupun laporan, untuk digunakan oleh tim Investasi dan penjualan dalam pertemuan/acara klien serta konsumsi klien;
• Memastikan keselarasan analisis dan prospek pasar dengan tim Investasi, baik Ekuitas maupun Pendapatan Tetap;
• Memulai dan mengembangkan pembaruan pasar penting untuk Penjualan dan klien secara tepat waktu;
• Mengembangkan, memelihara, dan memperbarui kisah pasar pendukung untuk produk lama dan baru;
• Mengembangkan tulisan tentang pasar atau produk seperti yang diminta oleh klien

2/ Dukungan Investasi Terhadap Penjualan:

• Mewakili Tim Investasi dalam pertemuan klien untuk memberikan informasi terkini tentang pasar, strategi portofolio, dan proses investasi untuk penawaran klien baru;
• Berpartisipasi dan memahami proses pengambilan keputusan strategi investasi baik untuk portofolio ekuitas maupun pendapatan tetap, dengan mengikuti pertemuan rutin tim Investasi terkait, dengan tujuan untuk dapat menyampaikan dan menjelaskan hasilnya kepada Sales dan klien;
• Menerjemahkan dan memperbarui proses dan filosofi investasi ke dalam materi yang ramah klien untuk digunakan dalam Profil Perusahaan atau materi uji tuntas;
• Mendampingi tim Penjualan jika diperlukan pada acara klien untuk memberikan informasi terkini tentang pasar, dan memastikan bahwa pandangan yang disampaikan adalah pandangan tim Investasi baik untuk Ekuitas maupun Pendapatan Tetap;
• Selalu siaga untuk memberikan pembaruan pasar penting seperti yang diminta oleh klien.

3/ Dukungan Penjualan dan Pemasaran:

• Mendukung pengembangan dokumen RFP dan menyajikan proses dan strategi investasi sebagaimana diperlukan dalam proses uji tuntas;
• Untuk memberikan rekomendasi produk yang akan mendapat manfaat dari prospek pasar tertentu, berdasarkan penelitian makro dan sektor di atas, dan menginformasikan Penjualan secara proaktif mengenai rekomendasi tersebut;
• Untuk mendukung kegiatan pemasaran dalam hal memberikan pandangan pasar dan pembaruan kepada klien berdasarkan permintaan dari Penjualan;
• Mengikuti perkembangan fitur produk, struktur, dan strategi seluruh produk yang ada di platform, serta mampu menciptakan positioning produk untuk produk tersebut.

4/ Analisis Pasar dan Perusahaan:

• Bertanggung jawab dalam pelaksanaan fungsi riset dan analisa kondisi makro ekonomi serta sektor industri; melakukan riset dan analisa tentang Efek dalam portofolio investasi yang menjadi dan/atau yang akan dijadikan sebagai portofolio investasi; dan membuat dan mendokumentasikan catatan serta laporan hasil riset. Untuk menindaklanjuti dan menganalisis perkembangan struktural dan siklus pasar ekuitas yang relevan, termasuk tren sektor dan indeks, dan untuk menganalisis faktor pendorongnya. Untuk menentukan dan mengoordinasikan output analis. Untuk mengatur dan melakukan penelitian ekuitas secara eksklusif dan untuk mempresentasikan hasil analisis ini di berbagai forum dalam Komite Investasi. Memastikan keseluruhan proses analisa telah sesuai dengan peraturan yang berlaku. Membuat dan mendokumentasikan catatan serta laporan hasil riset.

5/ Proses Pengambilan Keputusan:

• Untuk berkontribusi dalam proses pengambilan keputusan pada portofolio model ekuitas.

6/ Rekomendasi Saham dan Model Portofolio:

• Untuk memberikan rekomendasi saham, membuat laporan perusahaan terkait dengan rekomendasi saham, dan menghasilkan gagasan rekomendasi saham baru.

The (Sr.) Workforce Support Specialist will directly provide employees and leaders with day to day HR workforce support.  S/he will be a member of Asia Pacific Workforce Support Team, with the primary support assignments of handling employee relation issues, providing consultancy on HR policies, procedures to employees and managers in the region. S/he will also provide support across multiple groups/sites as needed. Reporting to the Workforce Support Leader, this individual will be the main point of contact for employees and managers regarding employee relations, and co-own employee engagement and satisfaction for the region.

Key Areas of Responsibility

• Serve as the main point of contact for employees for employee relations related inquiries, complaints and customer service(e.g. case management, policy or protocol navigation).

• Support managers on HR related activities such as promotions, investigations, absenteeism management, corrective actions, PIPs, terms and restructuring activities.

• Assist HR workforce support leadership regarding policy reviews, policy

improvements, training opportunities etc.

• Work in strong collaboration with other workforce support tiers to ensure inquiries are resolved in a timely, friendly and comprehensive way.  

• Support leaders on finding and using resources on core processes such as GPS, Performance Management, Development etc.  

• Master our digital toolset, in particular ad.a/Servicenow. Support and resolve regional employee relations issues using servicenow. Continually look for ways to use technology to aid HR and EE experience.

• Support key projects focused on new process or capability development/enhancement.