The Quality Manager at Delonix Hotel by AYANA Hospitality plays a pivotal role in ensuring that our operations and services meet the highest quality standards. You will be responsible for developing, implementing, and monitoring quality control processes across all areas of the hotel to guarantee compliance with both corporate and international standards. If you have a keen eye for detail, a passion for excellence, and the ability to lead teams effectively, we invite you to join our dynamic environment where quality is at the forefront of everything we do.

Key Responsibilities:

• Establish and maintain effective quality management systems and processes.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze quality performance data, initiate corrective actions, and drive continuous improvement.
• Provide training and support to staff on quality standards and procedures.
• Collaborate with various departments to enhance service delivery and operational efficiency.
• Develop and implement quality improvement initiatives that align with business goals.
• Act as a point of contact for quality-related issues and customer feedback.
• Prepare reports and presentations for management reviews.
• Participate in the development of strategic quality objectives.
• Perform other related duties as assigned.

• At least 3 years of experience as a Quality Manager in a luxury hotel or similar environment.
• Strong understanding of quality management principles and methodologies, including Lean and Six Sigma.
• Excellent analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, in English.
• Proven ability to lead and motivate teams towards achieving quality goals.
• Familiarity with compliance requirements and audit processes.

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. A Master's Degree is a plus.
• Proficiency in quality management software and data analytics tools.
• Strong project management skills and ability to handle multiple tasks in a fast-paced environment.

Memastikan hasil quality produk sesuai dengan mutu dan standar

• Merancang prosedur uji kualitas dan alur pelaporan untuk permasalahan yang mungkin timbul
• Menjalankan inspeksi proses dan produk
• Mengumpulkan, mengolah, dan melaporkan seluruh data terkait ketidak sesuaian produk 
• Melaporkan seluruh data dan permasalahan yang timbul selama proses produksi kepada Manager QC/QA
• Menguji dan memantau perkembangan seluruh produk
• Melakukan verifikasi kualitas produk
• Mendokumentasikan serangkaian pemeriksaan dan uji kualitas produk
• Menganalisa dokumen, data, dan catatan produk terdahulu sebagai referensi

• Memonitor proses produksi, membuat laporan produksi, menghitung service level, dan membuat laporan bulanan
• Merencanakan produksi dan persediaan bahan baku yang akan dikirimkan ke PPIC yang ada di cabang dan memastikan semua berjalan sesuai lead time order
• Memproses pesanan, memeriksa stok persediaan, melakukan negosiasi dengan supplier, merencanakan rute, dan memantau kinerja PPIC
• Membuat rencana jangka panjang dan jangka pendek untuk memenuhi permintaan pelanggan

Peran QA sangat penting untuk melakukan perbaikan citra perusahaan, meningkatkan penjualan dan memperkuat kepercayaan pelanggan. Cocok untuk Anda yang memiliki kemauan belajar yang tinggi dan senang mengembangkan diri.

• Conduct communication between expatriates and local employees.
• Control system documents together with Supervisor.
• Enter data on the arrival of goods in the supply database.
• Assist with laboratory activities.
• Submit payments related to reimbursement, expenses and others to the Finance Department.

Communicate, coordinate, and translate problem solving communications between manager and other staff.

Translate documents and related information from mandarin to Indonesia.

Hard worker and be able to work in a fast-paced environment

Do cleaning and production process verification.

Document Control Specialist mengelola seluruh dokumen yang terkait dengan sistem manajemen mutu. Kandidat akan bertanggung jawab untuk memastikan kepatuhan dokumen terhadap standar, menjaga konsistensi, serta mengelola akses dan distribusi dokumen kepada tim. Peran ini penting untuk mendukung kelancaran proses operasional dan memastikan dokumentasi yang akurat dan selalu diperbarui.

Tanggung Jawab:

• Mengelola, mengorganisir, dan menyimpan dokumen mutu, termasuk prosedur, manual, catatan, dan formulir.
• Mengembangkan dan mengimplementasikan sistem pengendalian dokumen untuk memastikan semua dokumen versi terbaru dapat diakses.
• Meninjau dan memperbarui dokumen sesuai standar mutu dan regulasi yang berlaku.
• Berkoordinasi dengan tim internal untuk distribusi dokumen yang diperlukan dan memastikan kepatuhan terhadap standar manajemen mutu (misalnya ISO 9001).
• Menjalankan audit internal dokumen secara berkala untuk memastikan kepatuhan dan konsistensi.
• Melakukan pelatihan dan pembinaan kepada staf terkait manajemen dokumen sesuai dengan prosedur perusahaan.

Kualifikasi:

• Pendidikan minimal S1 di bidang Administrasi, Manajemen, Teknik Industri atau bidang terkait.
• Pengalaman kerja minimal 2 tahun dalam pengelolaan dokumen, terutama di industri yang menerapkan standar mutu.
• Pengetahuan tentang ISO 9001 atau standar mutu lain merupakan nilai tambah.
• Detail-oriented dengan kemampuan organisasi dan pengelolaan dokumen yang kuat.
• Terampil menggunakan software manajemen dokumen dan aplikasi MS Office (Word, Excel, PowerPoint).
• Kemampuan komunikasi yang baik, baik secara lisan maupun tulisan.
• Diutamakan domisili Tasikmalaya.

Keahlian Tambahan:

• Kemampuan multitasking dan manajemen waktu yang baik.
• Mampu bekerja mandiri maupun dalam tim.
• Memiliki keterampilan analisis dan pemecahan masalah yang baik.

Engineering Staff

• Developing IT governance, risk, and compliance frameworks into policies and standards that can be implemented within the company’s IT environment
• Ensuring IT governance, risk, and compliance can be socialized and applied in the company’s IT operations
• Regularly monitoring and assessing the implementation of IT governance, risk, and compliance within the company and providing reports to management
• Collaborating with other IT departments to detail policies and SOPs for IT operations
• Working specifically with the IT Network & Security Department to develop IT security concepts and their implementation to maintain data security
• Developing internal company processes to achieve IT governance, risk, and compliance certification and overseeing surveillance processes after certification is obtained
• Proactively providing suggestions and input to improve governance, risk, and compliance processes to support more efficient business operations
• Ensuring application testing processes are completed before implementation

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do, but not limited no:

Research and Product Development (R&D): 

• Conducting research to develop new products based on aren (sugar palm). 

• Improving the quality of existing products through innovation in materials or production processes. 

• Testing and validating new formulas for large-scale production. 

• Preparing technical documentation for new products, including specifications and production guidelines. 

Quality Control and Assurance (QC): 

• Ensuring that raw materials, semi-finished products, and finished products meet established quality standards. 

• Performing routine inspections during the production process to ensure compliance with SOPs. 

• Testing the final product physically, chemically, and microbiologically (if necessary). 

• Preparing inspection and testing reports, identifying issues, and providing recommendations for improvements. 

Standard Compliance and Application: 

• Ensuring adherence to quality standards such as SNI (Indonesian National Standard), BPOM (Food and Drug Supervisory Agency), HACCP (Hazard Analysis and Critical Control Points), and GMP (Good Manufacturing Practices). 

• Monitoring the implementation of hygiene and food safety procedures in the production area. 

Team Collaboration: 

• Coordinating with the production team to ensure smooth processes in product development and quality control. 

• Providing training to employees on SOPs related to quality and new product innovations. 

• Minimum education of a Bachelor's degree in Food Technology, Chemistry, Biotechnology, or a related field. 

• At least 2 years of experience in R&D and/or QC, preferably in the food industry. 

• Understanding of principles and regulations related to food safety, such as HACCP, GMP, SNI, and BPOM. 

• Ability to multitask in handling both R&D and QC functions simultaneously. 

• Analytical, detail-oriented, and able to quickly resolve quality issues. 

• Skilled in using basic laboratory testing equipment for material and product analysis. 

• Able to collaborate with the production team and provide technical guidance. 

• Capable of calculating COGS (Cost of Goods Sold) for new products. 

Melakukan identifikasi dan pemeriksaan laporan sesuai dengan standar yang ditetapkan.

Melakukan QC Asset berdasarkan standar yang berlaku.

Membaca dan menggunakan alat ukur yang digunakan dalam pemeliharaan, terutama alat ukur elektrikal.

Melakukan troubleshoot terhadap temuan dari hasil pemeliharaan rutin.

Kami perusahaan manufaktur pengolahan Cokelat

Saat ini membuka lowongan kerja posisi

MANAGER QUALITY CONTROL

Kualifikasi :

• Pendidikan S1 Teknologi Pangan/ Kimia/ Biologi/ Teknik Industri
• Memiliki pengalaman relevan sebagai Manager QC Industri Makanan
• Memahami sistim managemen mutu FSSC 22000

Mengawasi dan mengontrol administrasi dan kontrol dokumen, Translate bahasa Mandarin ke bahasa Inggris dan bahasa Indonesia atau sebaliknya.

Bertanggung jawab atas kualitas masing-masing departemen yang meliputi pengujian laboratorium, pemeriksaan bahan baku, inspeksi produk sesuai Standar 

Qualification :

• Minimum education Diploma, Bachelor's degree equivalent in Industrial Engineering
• Have minimal experience. 1 year as QA in manufacturing
• Intermediate in Japanese (min. JLPT N3)
• Mastering computer operation (MS. Office)
• Have good communication, conscientious, and hard worker
• Have good analytical thinking
• Able to work in a team, communicative, and able to work under pressure
• Willing to be placed in MM2100 area, Cibitung

Duties and responsibilities :

• Able to analyze of internal quality product and customer claim.
• Verification and evaluation of production operator performance.
• Understand of measurement methods and be able to operate measuring instruments.
• Create, review, and manage quality guidance within quality process workflows.
• Drive continuous improvement through analysis, development, enhancement, innovation, and inspection of processes and work outcomes.

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

Employee Development & Management

• Train and provide development opportunities for staff.  Ensure annual goals are complete and communicated.  Ensure Global Performance Management System is up to date and regular feedback is provided to staff members.
• Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Model and promote the Corporation’s Code of Business Ethics and Values.
• Perform general management duties, exercising usual authority concerning staff, performance appraisals, promotions and terminations.  Responsible for training and development of subordinate staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.  Maintain all timekeeping, overtime and vacation records and schedules.
• Act as a team role model and change-agent.  Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.

Operations

• Directly supervises employees in a Site.  Monitors work, alters schedules to meet unforeseen conditions, controls load factors and flow of work to ensure maximum use of available capacity and effective use of labor, tools and equipment. 
• Design and implement operations improvement strategies for safety, cost, quality, training, inventory, and services.
• Analyze and draw information for daily operational needs and improvement for the team.  Provide prompt problem solving for key issues.
• Responsible for key operational measures within the business unit (service, quality, productivity, cost, safety).
• Supervises the daily work schedules of warehouse employees involved in performing a combination of: shipping, receiving, loading and unloading trucks, stacking, picking, packing and palletizing finished products.
• Determines space requirements for storage and schedules delivery and distribution of products, parts, and accessories to achieve distribution objectives and meet customer requirements. Prepares and analyzes inventory reports to identify slow-moving and/or surplus stock. 
• Cultivates and reinforces appropriate group values, norms, and behaviors. Identifies and analyzes problems, plans, tasks, and solutions. 
• Represents the team, presenting team suggestions and recommendations on processes and procedures in accordance with organization cost, quality, and productivity goals. 
• Maintain quality control processes to ensure products/services meet quality standards; lead implementation of process improvements.  Drive improvement strategies in all key metric areas; manage production flow, staffing schedule and resources to budget and plan.
• Ensure best practices and standard operating procedures are being followed by conducting frequent business audits.
• Lead 5S activities, housekeeping, and recycling programs.  Lead the efforts to create a safety conscious environment; be actively involved in safety initiatives.  Lead monthly safety meetings and daily safety huddles.
• Collaborate with other functional areas to resolve problems and develop improved manufacturing processes.  Make efforts to reduce manufacturing waste and process complexity.
• As a lead of quality assurance, he or she will be accountable to deliver the site’s business goal by meeting quality and operational metrics (KPI’s) like CCR (Customer Complaint Rate) ,COPQ (Cost of Poor Quality), Scrap%,DPM (Defect per Millions),TTC (Time to Close).
• Design and prepare End to End Quality Plan (E2E QP) based on different Retail Brands requirements by doing product and process risk assessment with product development,production,supply chain team and ensure a flawless execution.
• For any customer complaint or internal non-conformance, lead the RCA (Root Cause Analysis) and CAP (Corrective Action Plans) by following different scientific QC tools (Why Analysis, A3 and PDCA, Fish-bone /Cause Effect ) based on the severity of the case and ensure the process are calibrated based on the findings.
• Management Representative for all Technical, Quality (Supplier Qualification Program) and Compliance Audit and key accountable to ensure all required processes are in place.
• Responsible for Internal Lab and Third Party Lab activities,RSL and Chemical Compliance, Lab accreditation.
• SOP and OPL (One Point Lesson) preparation , upgradation and implementation by arranging necessary training programs.
• Carry out internal audits for the Integrated Management System and facilitate the Management Review Meeting for the same.
• Preparing a weekly/monthly QA department report for management review
• Management Representative of the Company for the Integrated Management System and other Technical Certification and Audits including TQP, Mellow Colour (For Instrument part), GRS Audit and Brand Protection.

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

·       Bertugas dan bertanggung jawab menjalankan aktifitas program preventive, predictive and corrective terhadap peralatan Listrik instrumentasi agar memenuhi target kerja yang diatur di dalam grup kerjanya yang terjadi di shift maupun non-shift, mulai dari persiapan tools & consumable, ijin kerja dan termasuk aktifitas yang mendukung serta menjadi persyaratan produk maupun kebijakan Perusahaan, seperti keselamatan kerja, Kesehatan kerja, keamanan lingkungan, kualitas dan keamanan produk, menjalankan aktifitas yang berhubungan dengan utilitas, proses produksi, serta yang berhubungan dengan aturan ketenagakerjaan dan kompetensi.

·       Melakukan kerjasama dan kolaborasi dengan tim di dalam grup section-nya maupun diluar section-nya sesuai dengan matriks otoritas yang telah ditentukan, serta mengatur pekerjaan helper operator jika ada.

1. Melakukan inspeksi terhadap produk berdasarkan rencana inspeksi
2. Melakukan pencatatan terhadap hasil inspeksi

Kualifiksii Kebutuhan Staff Document Control-QC:

- Laki-laki, usia maksimal 35 tahun

- Pendidikan minimal SLTA sederajat

- Bersedia bekerja full time senin-kamis pukul 07:20 s/d 16:30 dan jum'at 07:20 s/d 17:00, sabtu minggu hari libur

- Memiliki pengalaman min 1 tahun di bidang yang sama

- Mengerti prosedur audit internal dan external ISO 9001, ISO 14001, IATF 16949 dan Sertifikasi perusahaan lainnya.

- Sudah memiliki sertifikasi ISO 9001, ISO 14001, IATF 16949 dan ISO lainnya.

- Mahir dalam Document Management System dan Software seperti Microsoft Word, Excel, PowerPoint

- Memiliki kemampuan analisa yang baik, detail, teliti dan terbiasa bekerja secara individu maupun team

- Bersedia ditempatkan di Kawasan GIIC Blok AA Kota Deltamas-Cikarang Pusat

• S1 Industrial Engineering, S1 Industrial Management preferred
• HSE experience, quality control management, Be able to provide problem solving external claims
• Be able to analyze data on the causes of increase and decrease in production results
• Audit Compliance, ISO audit experience preferred
• Communicative, dynamic and challenging
• Max 35 Year

• Able to analyze of internal quality product and customer claim.
• Verification and evaluation of production operator performance.
• Understand of measurement methods and be able to operate measuring instruments.
• Create, review, and manage quality guidance within quality process workflows.
• Drive continuous improvement through analysis, development, enhancement, innovation, and inspection of processes and work outcomes.

• Minimum education Diploma, Bachelor's degree equivalent in Industrial Engineering
• Have minimal experience. 1 year as QA in manufacturing
• Intermediate in Japanese (min. JLPT N3)
• Mastering computer operation (MS. Office)
• Have good communication, conscientious, and hard worker
• Have good analytical thinking
• Able to work in a team, communicative, and able to work under pressure
• Willing to be placed in MM2100 area, Cibitung