• Maintain document control & manage internal audit
• Drives Continuous Improvement initiatives implementation which leads to Service-Level Agreement (SLA) improvements, quality improvements, productivity gain and cost reduction
• Ensure regular Operation Quality Assessment are done and to work with Operation to improve the quality
• Ensure Standard Operation Procedure (SOP) and Work Instruction for operations are available and updated according to the latest process change

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

1. Lead the development and enhancement of our IoT systems for advanced fleet management.
2. Collaborate with cross-functional teams to comprehend system requirements and functionalities.
3. Design and prototype IoT devices, focusing on sensor integration and communication modules.
4. Analyze and filter data sets to provide insights that drive system improvements.
5. Ensure superior performance, quality, and responsiveness of IoT devices.
6. Troubleshoot hardware and software issues, and identify and implement process improvements to mitigate recurring issues.
7. Knowledge in power management is a plus.

Key Responsibilities:

1. Wireless Network Design:

- Design and architect advanced wireless networks for various environments, including office spaces, industrial sites, and public areas.

- Conduct site surveys and predictive modeling to ensure optimal wireless coverage and performance.

2. Implementation and Configuration:

- Lead the deployment and configuration of wireless network equipment, including access points, controllers, and related infrastructure.

- Develop and implement wireless security policies to protect network integrity and user data.

3. Performance Optimization:

- Monitor and analyze wireless network performance using advanced diagnostic tools.

- Troubleshoot and resolve complex wireless connectivity issues to maintain high network availability and reliability.

- Optimize network configurations to enhance user experience and application performance.

4. Documentation and Reporting:

- Maintain detailed documentation of network designs, configurations, and changes.

- Generate comprehensive reports on network performance, security incidents, and improvement initiatives.

5. Technical Leadership and Mentoring:

- Provide technical guidance and mentorship to junior network engineers.

- Conduct training sessions and workshops on wireless networking best practices and emerging technologies.

6. Project Management:

- Lead wireless network projects from planning through execution and post-implementation support.

- Coordinate with cross-functional teams to ensure seamless integration of wireless solutions with other IT infrastructure.

7. Vendor and Stakeholder Engagement:

- Collaborate with vendors to evaluate and integrate new wireless technologies.

- Communicate effectively with internal stakeholders to understand business requirements and align wireless network strategies accordingly.

Requirements

- Certification: CWNE® (Certified Wireless Network Expert) certification is mandatory.

- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees are a plus.

- Experience: Minimum of [X] years of experience in wireless networking, with a proven track record of designing and managing large-scale wireless networks.

- Technical Skills:

- In-depth knowledge of wireless networking standards (IEEE 802.11).

- Proficiency in wireless security protocols (WPA2, WPA3) and authentication methods (RADIUS, 802.1X).

- Experience with wireless network management tools and platforms (e.g., Ekahau, AirMagnet, Cisco Prime).

- Strong understanding of RF principles, spectrum analysis, and interference mitigation techniques.

- Soft Skills:

- Excellent problem-solving and analytical abilities.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong project management and organizational skills.

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Minimum of 3 years of experience as a Network Engineer or in a similar role.

3. Strong knowledge of network protocols, routing, switching, and network security.

4. Experience with network monitoring tools and techniques.

5. Familiarity with network hardware and software, including routers, switches, firewalls, and load balancers.

6. Knowledge of network design principles and best practices.

7. Excellent problem-solving and troubleshooting skills.

8. Strong communication and collaboration skills.

9. Certifications such as CCNA, CCNP, or equivalent are preferred.

Working Conditions:

1. This role may involve occasional travel to client sites or data centers.

2. Flexible working hours may be required to accommodate project deadlines or network maintenance activities.