Responsibilities:

• Perform machine installation
• Machine maintenance
• Repair machine
• Carry out analysis and problem solving
• Carry out machine quality control
• Perform functional test on the machines
• Create maintenance report
• Create a preventive maintenance schedule

1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

Mastering building maintenance & structur, PLC and operate CNC Machine

Have knowledge AutoCad and Ms. Office

Able to speak in English

• Design and implement customized CCTV systems based on client requirements.
• Install, configure, and maintain CCTV cameras and related equipment.
• Conduct site surveys, assessments to determine optimal camera placement.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.
• Integrate CCTV systems with other security systems, such as access control and alarm system and Building Management System.
• Provide technical support and troubleshooting for clients' CCTV systems.
• Perform regular check partner and discuss about system maintenance and upgrades to ensure optimal performance.
• Document system designs, configurations, and maintenance records.
• Train clients/ partners on the operation and maintenance of their CCTV systems.
• Stay up-to-date with the latest advancements in CCTV technology.
• Collaborate with Partner engineers and technicians on projects as needed.
• Ensure compliance with industry standards and regulations.
• Provide excellent customer service and maintain positive client relationships.
• Responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.

• Mengevaluasi efektivitas teknologi, perangkat lunak, atau peralatan dan mesin yang digunakan saat ini untuk meningkatkan produktivitas dan kualitas teknologi terkait.
• Menganalisis prosedur dan praktik yang diterapkan saat ini untuk mengidentifikasi area yang memerlukan perbaikan.
• Berkoordinasi dengan tim teknis untuk membuat atau update sistem, perangkat lunak, atau peralatan lainnya.
• Menetapkan jadwal dan deadline tim untuk setiap project agar dapat mencapai target.

• Designing steel structure for Pipe rack and Equipment support structure for Oil/Gas and Petrochemical Plant in EPC Project.
• Providing calculation to design steel structure for Pipe Rack and Equipment support structure.
• Designing the modularization steel structure pipe rack and equipment steel structure is preferable.
• Experience in using STAAD PRO on the design for steel structure.

• Full understanding of international codes and standards such as IEC, IEEE, ANSI, NEC, NEMA.
• Comprehensive knowledge of electrical design philosophy (system and construction design).
• Understand power system analysis and proficient in operating ETAP tool for load flow, short circuit, motor starting, transient study, harmonic analysis, and power factor correction.
• Familiar with Microsoft Office and Word.
• Working with responsibilities includes preparing & reviewing specifications, datasheets, load lists, requisitions, technical bid evaluations, calculations, BM & BQ, reviewing drawings, and vendor documents.
• Thorough understanding of electrical equipment testing and inspection.
• Strong capability in schedule and design quality control.
• Capable of working in a project team.
• Construction work experience.

• Designing foundation for Buildings, Pipe rack, Equipment support, Equipment foundation such as Tanks, Vertical & Horizontal Vessels for Oil/Gas and Petrochemical Plant in EPC Project.
• Providing calculation to design foundation.
• Fluent in English (writing and speaking).
• Capability to use MAT3D and Foundation3D software is preferable.
• Capability to conduct foundation dynamic analysis is preferable.

• Experience in several package / machinery equipment such as Nitrogen generation package, Air dryer package, Water treatment package, Chemical injection package, Process package, Marine loading arm, Overhead crane, and Solid handling equipment.
• Understand in Electrical, Instrument and Control requirements, process parameter in package equipment.
• Having several years of experience as a requisition engineer who has the role and responsibility for handling the equipment and materials.
• Preparation and update of the engineering documents and material requisition, Vendor inquiry and Technical Bid Evaluation, V-Doc review,
• Coordination with various internal disciplines including Vendor HAZOP and 3D model review, resolution of technical issues with the vendors, etc.

• Willing to be assigned to Project site as Civil Field Engineer
• Capable to conduct simple analysis for foundation and structure
• Capable to review bar bending schedule
• Capable to use STAAD PRO

• Capable for developing Conceptual Flow Diagram /Operation Sequence of HVAC system for Technical Building (such as Substation and Control), Laboratory, Office, and other industrial building.
• Capable with good communication with other discipline (E&I) to get design information for basis developing HVAC design system and coordination with them for interface design installation.
• Capable and understand the HVAC Cooling Load Calculation and then make necessary adjustment if needed.
• Capable review product HVAC of vendor document such as: drawing, control panel, method statement, and commissioning.
• Capable and understand the requirement/material of HVAC Equipment such as: Air handling unit, Air cooled condensing unit / Air cooled water chiller, Fan / Pump, etc.
• Capable for project Scheduling of HVAC scope: develop project schedules, set milestones, and monitor the progress of each task to ensure timely completion.
• Has knowledge HVAC product brand in Indonesia.
• Experience in HVAC system for Building Modular is advantage.
• Willing to be assigned at project site to handle HVAC System Completion Work, Pre-commissioning, and Commissioning of HVAC work.

• Minimum 8 years working experience in Oil & Gas Engineering design including a minimum 5 years working experience in C&A Engineering design work in onshore and/or offshore oil & gas projects.
• Shall have experience in carrying out Detailed Engineering.
• Shall have a thorough knowledge of the use of codes, standards and practice applicable to API, IEE, and IPF classification, selection of instruments and control/safety/fire and gas systems.

• Fully Understanding the International code and standards such as IEC, IEEE, ANSI, NEC, NEMA.
• Fully Understanding electrical philosophy in design (system and construction design).
• Power System analysis in ETAP for Load Flow, short circuit and motor starting, Transient Study, Harmonic, power factor correction.
• Familiar with general Microsoft office.
• Working with responsibilities review specification, datasheet, load list, requisition, technical bid evaluation, calculation, BM & BQ, review drawing, vendor document.
• Fully Understanding electrical equipment testing and inspection including in Pre-/commissioning stage.
• Strong capability with schedule and design quality control.
• Capable to work in one project team
• Construction Work experience
• Able to work in a remote areas (project site)

• Capable to provide assessment regarding soil condition for the project
• Capable to provide soil investigation work specification, calculate soil and pile bearing capacity for shallow and deep foundation
• Capable to conduct slope stability analysis
• Capable to conduct deep excavation study and calculation
• Capable to conduct analysis and recommend best soil improvement technique
• Familiar with Geotech software such as Plaxis, All Pile, Geo 5 and any other geotechnic software

• Capable for foundation design
• Capable for steel structure design
• Capable for building design
• Capable to use STAAD Pro

• Familiar with International Code & standard related to Rotating equipment such as API, ISO, ASME/ANSI, HI, NFPA, AGMA and others.
• Having several years of experience as a requisition engineer who has the role and responsibility for handling the equipment and materials.
• Preparation and update of the engineering documents and material requisition, Vendor inquiry and Technical Bid Evaluation, V-Doc review,
• Coordination with various internal disciplines including Vendor HAZOP and 3D model review, resolution of technical issues with the vendors, etc.

MidPlaza Holding is seeking a highly motivated MEP Engineer to join our team. In this role, you will be responsible for designing, implementing, and managing mechanical, electrical, and plumbing (MEP) systems for our construction projects. You will work closely with project managers, architects, and contractors to ensure that MEP systems meet project specifications and adhere to regulatory standards. The ideal candidate should have a strong technical background in MEP engineering, excellent problem-solving skills, and the ability to work in a collaborative environment.

Responsibilities:

• Performing fundamental calculations for MEP system requirements.
• Understanding customer needs, including budget and timeline.
• Creating design concepts for the MEP system while considering efficiency and operational reliability.
• Providing a design concept brief (Terms of Reference) to the MEP consultants.
• Developing a schedule for the completion of MEP design drawings.
• Coordinating design efforts with architects, interior designers, structural engineers, and landscape professionals.
• Providing a set of MEP design drawings to the in-house Quantity Surveyor or QS consultant as a reference for Bill of Quantities (BQ) calculations.
• Providing outline specifications for MEP equipment to the QS as a reference for vendor quotations.
• Reviewing MEP shop drawings from contractors.

• Minimum of 5 years of experience in the same field, with prior experience in consulting preferred.
• Bachelor’s degree in Mechanical/Electrical Engineering.
• The engineer must be able to identify problems and provide solutions.
• Proficient in calculations, criteria, design standards, and MEP system concepts.
• Proficient in Microsoft Office (Word, Excel, and PowerPoint) and basic AutoCAD.
• Responsible, loyal to the company, and possesses a strong desire to learn.
• Detail-oriented in performing tasks.
• Capable of communicating effectively with clients, especially in clearly explaining design concepts.
• Able to lead and motivate MEP drafters, including setting targets and expectations.
• Capable of providing solutions under pressure.
• Able to manage time effectively to meet project deadlines.
• Collaborative and maintains good relationships with coworkers.

Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

• Setting and achieving sales goals.
• Looking for a new leads from existing and new potential customer according to the Product portfolio
• Plan detailed and provide comprehensive technical presentation to the customer
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, completing sales and arranging deliveries.
• Researching, developing and modifying products to meet customer’s technical requirements and needs.
• Help customer who have problem with installed product and recommending improved machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customer.
• Identifying areas for improvement and communicating the issued for possible solution.

• Mendukung Pengiriman Nirkabel Proyek  
• Mendukung Integrasi Situs baru.
• Mendukung Izin Alarm Peralatan.
• Mendukung KPI dan Pemantauan Jaringan.
• Mendukung komisioning BSC/RNC.
• Mendukung Penerimaan Elemen Jaringan.

• Bertanggung jawab dalam mengumpulkan user requirement, mengeluarkan dokumen business requirements, dan membantu proses sign-off pengguna.
• Merumuskan desain solusi, mengembangkan aplikasi sesuai dengan kebutuhan pengguna bisnis, melakukan pengetesan fungsi aplikasi, serta menjalankan UAT.
• Mengelola aplikasi, mengoperasikan fitur, serta melakukan pengembangan dan maintenance fungsi aplikasi.
• Merancang dan membangun aplikasi untuk platform Web dan Android, serta memastikan kinerja dan kualitas dari aplikasi yang ada.
• Berkolaborasi dengan tim lintas fungsi untuk menentukan dan merancang aplikasi serta melaksanakan pemeriksaan terhadap fungsionalitas aplikasi.
• Mengintegrasikan aplikasi dengan alat backend seperti cloud, API, dan push notifications.
• Menggunakan alat enkripsi untuk menjaga konten dan dan mampu melakukan pengembangan dengan menggunakan pemrograman PHP, C & Java

Date Posted:

Country:

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At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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