As a Cruise Manager at AYANA Komodo, you will be responsible for overseeing and managing all cruise operations and activities. You will work closely with the cruise director and crew to ensure a smooth and enjoyable experience for our guests. Your responsibilities will include coordinating daily itineraries, managing guest services, overseeing onboard entertainment and activities, and ensuring compliance with safety and security procedures. Additionally, you will be responsible for managing guest feedback and addressing any concerns or issues that may arise during the cruise.

• Minimum 3 years of experience in a similar role
• Bachelor's degree in Hospitality, Tourism, or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of cruise industry operations and procedures
• Ability to work in a fast-paced and dynamic environment
• Fluency in English and knowledge of additional languages is a plus

AYANA Hospitality is seeking a motivated and dynamic Sales Executive to join our team at AYANA Komodo resort. As a Sales Executive, you will play a key role in driving sales and generating revenue for our luxurious resort. You will be responsible for promoting and selling our resort's services and amenities to potential clients, as well as maintaining relationships with existing clients to promote loyalty and repeat business.

Responsibilities

• Identify and pursue new business opportunities to drive sales growth.
• Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Promote and sell the resort's services and amenities to potential clients, clearly articulating their value and benefits.
• Respond to client inquiries and provide accurate and timely information and support.
• Collaborate with other departments, such as marketing and operations, to ensure successful execution of sales strategies and initiatives.
• Attend industry events and networking functions to expand the resort's reach and generate leads.
• Stay current on industry trends and competitor activities to make informed recommendations and maintain a competitive edge.

• Minimum of 2 years of sales experience in the hospitality industry, preferably in a luxury resort or hotel environment.
• Strong communication and interpersonal skills to effectively communicate with clients and build relationships.
• Proven track record of meeting and exceeding sales targets.
• Self-motivated and driven to achieve results.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving and negotiation skills.
• Willingness to travel as required for client meetings and industry events.

• Positive Working
• Great Environment
• Supportive Team Work

Sebagai Area Manager, posisi ini akan bertanggung jawab atas keseluruhan pengelolaan & monitoring Kantor Point/Cabang meliputi:

• Memastikan seluruh KPI Cabang di lingkup Area dapat dicapai dengan baik, termasuk di dalamnya:
• Memastikan kualitas dan kuantitas portofolio berkembang sesuai dengan tujuan dan sasaran yang ditetapkan oleh Amartha
• Memastikan proses perekrutan, pelayanan dan pendampingan mitra dilakukan sesuai dengan SOP dan
• Memastikan strategi, pengelolaan, proses dan operasional seluruh cabang dalam lingkup area yang dibina
• Memastikan keseluruhan administrasi kantor cabang lengkap dan tertib.
• Memastikan operasional kantor cabang dapat berjalan dengan baik dengan memastikan perizinan, infrastruktur, inventaris terpenuhi.
• Memastikan bahwa kebijakan dan prosedur secara ketat ditaati oleh semua staf di kantor cabang
• Memastikan seluruh staf memberikan kinerja terbaik dengan memperoleh training, pemantauan kinerja dan pengelolaan konflik.
• Memastikan operasional cabang di Regionalnya dapat berjalan melalui pemenuhan dan pengelolaan SDM
• Memastikan ekspansi yang ditetapkan Amartha dapat berjalan dengan baik
• Memastikan kualitas portfolio sesuai dengan tujuan Amartha dan nilai audit cabang sesuai dengan ekspekstasi management.
• Menegakkan prinsip keterbukaan di cabang

• Pendidikan terakhir minimum Sarjana
• Memiliki pengalaman bertanggung jawab dalam memimpin minimal 2 Cabang
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman minimal 2 tahun di Micro Finance sebagai Koordinator/Supervisor/Kepala Cabang/Area Manager
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia mobile keseluruh area Alor

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*