Summary of Job Function

Accompany Sales and company officials to attend conferences or exhibitions.

Otherwise, Representative is responsible for providing excellent customer service and support to clients via phone, email, and other communication channels. The role involves answering inquiries, addressing basic issues, and escalating more complex problems to higher-level support when necessary.

- Melakukan Penjualan Produk Ke Outlet-Outlet (Kios, Kelontong, Warung) Sesuai Dengan Kriteria Yang Telah Ditentukan Oleh Klien

- Membuat Laporan Harian Mengenai Hasil Penjualan Dan Aktivitas Yang Telah Dilakukan, Yang Kemudian Diserahkan Kepada Team Leader Untuk Evaluasi Dan Tindak Lanjut

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• A ‘hands on’ approach is required as is to work as part of a team to provide efficient food and beverage service.
• Develop, train, empower & lead your team of Food & Beverage professionals.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Developing special promotional and merchandising plans, advertising materials to help increase revenue. 
• Proven ability to oversee daily activities, optimize seating arrangements, manage staff schedules, and ensure exceptional guest service within these outlets.
• Cost and Revenue Management: Demonstrated experience in effectively managing costs and driving revenue within a food and beverage setting. Proficiency in monitoring inventory levels, implementing cost-control measures, and strategizing to enhance profitability while maintaining high-quality offerings.

Manage the operations of the Spa and Wellness in the entire Resort by ensuring product quality standards are met and that optimum service is provided to all hotel guests according to the resort’s and business objectives.  Ensuring the facilities and treatments offered continually exceed guest expectations 

To perform the human resource function in ensuring staff selection, training, counselling and recognition programs are adhered to in order to maximize performance standards and to adhere to guest service standards in order to maximize guest satisfaction.  

Spa & Wellbeing Manager would be accountable for managing the budget, forecast on revenue and expense, capital expenditure, support the Wellness program and Accor’s Planet 21. And would be responsible for maintaining all regulatory requirements. 

Liaise and work alongside team member from other Department at all times to provide the best service and Resort experience, as well as to maintain connection with outside vendor and trainer to provide wellness and wellbeing activity for our guest 

General Duties 

• Manages and organizes Spa and Wellness team whose mission is to ensure the Wellness and Wellbeing of all guest in the Resort.  This is accomplished within the scope of a budget and in conformity with well- defined management norms. 
• Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in Wellness and Wellbeing activities. 
• Responsible for the operation of the Spa department (including  Fitness and The Shop), overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Spa, Wellness and Fitness Area. Both in term of assets and respect of equipment in all area. 
• Develop and maintain Spa menu that provide a wide range of appropriate treatments that would be suitable for our Resort Guest and to update this menu in a timely manner for any changes required.
• Gather information and remain fully informed of local and international trends in Spa operations, recommends new and up to date treatments as necessary for improvement  
• Develop and maintain Wellness and Fitness activities for in house guest during stay with focus on personalized program based on guest profile and needs 
• Develop and maintain the Shop as the only retail of the Resort to make sure that all items on sale are accounted for at all times, to make sure selection of item are of highest luxury standard 

• Mencari channeling & mengembangkan kerja sama dengan corporate untuk menawarkan produk perusahaan
• Mengawal proses partnership dengan mitra
• Mengawal after sales

• Mencari channeling & mengembangkan kerja sama dengan corporate untuk menawarkan produk perusahaan
• Mengawal proses partnership dengan mitra
• Mengawal after sales

• Mencari channeling & mengembangkan kerja sama dengan corporate untuk menawarkan produk perusahaan
• Mengawal proses partnership dengan mitra
• Mengawal after sales

• Mencari channeling & mengembangkan kerja sama dengan corporate untuk menawarkan produk perusahaan
• Mengawal proses partnership dengan mitra
• Mengawal after sales

• Mencari channeling & mengembangkan kerja sama dengan corporate untuk menawarkan produk perusahaan
• Mengawal proses partnership dengan mitra
• Mengawal after sales

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

Purpose of role: This role will be responsible to maintain and develop sales growth for all John Crane product portfolio in East Java area

Key Activities: 

•Execute plan to exceed sales targets from existing and new customer account

•Presenting the product range and its technical attributes / benefits for customers and maintaining relationship

•Provide training program for the Mineral Market

•Support and coordinate customer enquiries, quote preparation for non-pricelist products and work with Application Engineering

•Facilitate price and negotiations in accordance with the guidelines

•Preparation of monthly reports to communicate plan and progress.

•Adhere to Safety procedure and policies in accordance with safety management system. Including:

•  Active participation and contribution to specific safety initiatives in meetings.

•  Report all hazardous and unsafe acts.

•  Actively promote positive safety culture.

•Adhere to Quality procedure and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system. Including:

•  Compliance to work instructions.

•  Raising corrective actions for all non-conformances.

•  Identifying areas requiring improvement and / or audit

•  Other duties as assigned.

HRBP Manager

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang

4. Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

7. Dapat bergabung secepatnya

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang

4. Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

7. Dapat bergabung secepatnya

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah

• Melakukan penawaran produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Melakukan penawaran penempatan freezer produk es krim ke pemilik warung/toko/sekolah (new open outlet)
• Membina hubungan baik ke pemiik warung/toko/sekolah