1. Memberikan pelatihan, pendampingan/supervisi pengoperasian sistem perangkat lunak kepada end-user secara remote maupun on-site
2. Membantu end-user dalam menangani kesulitan/troubleshoot pengoperasian sistem perangkat lunak
3. Melakukan pengujian sistem perangkat lunak, serta mengenali setiap bug/error pada sistem yang belum teridentifikasi pada tahap pengembangan
4. Mendokumentasikan permasalahan pengoperasian di sisi end-user, serta mendokumentasikan semua bug/error yg ditemukan
5. Dalam beberapa case, Technical Support ditugaskan untuk melakukan monitoring/pengecekan secara berkala pada infrastruktur jaringan yang meliputi : server, router, jaringan kabel LAN maupun access point untuk memastikan tidak terdapat kendala dalam transmisi data
6. Dalam beberapa case, Technical Support ditugaskan untuk melakukan data entry pada sistem
7. Dalam beberapa case, Technical Support ditugaskan untuk melakukan pembuatan dokumentasi sistem berupa manual book / buku panduan pengoperasioan sistem yang diperuntukkan bagi end-user.

About Us 

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to: 

• Manage and optimize end-to-end procurement operational including but not limited to sourcing, tendering, negotiation, and contract management. 
• Assist in developing and implementing procurement strategies, policies, and other potential improvement to drive cost savings, efficiency, and effectiveness related sourcing activities in INDICO from time-to-time;  
• Monitor supplier performance and manage supplier relationships to drive continuous improvement;  
• Manage procurement documentation and maintain accurate records of procurement activities;  
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation;  
• Ensure compliance with regulatory and company policies to mitigate risk;  
• Perform other duties as assigned by management; 

• Bachelor's degree in Management, Supply Chain Management, Business Management, and/or any related field. 
• Has minimum 1 year experience in Procurement, or supply chain management is preferred. 
• Fresh graduate with minimum 1 year experience are welcome to apply
• Strong in vendor management, contract management, and resource management 

• Strong analytical and problem-solving skills. 
• Excellent communication and interpersonal skills. 
• Detail-oriented with strong organizational skills. 
• Proficient in Microsoft Office applications. 
• Ability to work independently and in a team. 
• Willingness to learn and adapt to new processes and technologies. 
• Passionate about the agribusiness industry and sustainability. 

• Pemeliharaan infrastruktur jaringan yang ada dan memastikan berjalan normal. 
• Mengelola dan mengatasi masalah infrastruktur (Server,PC/Laptop,Printer,CCTV,IP,Router/Switch ) perangkat jaringan lainnya
• Menganalisi masalah untuk tindakan pencegahan dan perbaikan

• Memberikan support / supervisi terkait produk dan teknis pemasangan produk kepada pelanggan, baik untuk segment Project maupun Retail.

• Mendiagnosis dan menyelesaikan masalah teknis yang dihadapi oleh pelanggan secara efisien dan efektif.
• Memberikan training produk, baik kepada team internal perusahaan maupun eksternal perusahaan.
• Bekerja sama dengan pihak pabrik maupun pihak ke 3 untuk melakukan pengujian produk sesuai dengan kebutuhan Perusahaan.
• Melakukan kunjungan reguler ke project maupun retail sebagai bentuk after sales service.

• Pendidikan minimal S1 Teknik Sipil, Material Science, atau program studi terkait
• Pengalaman kerja minimal 3 tahun sebagai technical support dari industri building material
• Memiliki kemampuan komunikasi dan presentasi yang baik.
• Memiliki kemampuan analisa dan problem solving yang baik.
• Bersedia bekerja di Surabaya dan siap untuk melakukan perjalanan dinas jika diperlukan.

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

A Corporate Communications and Brand Management Specialist is responsible for shaping and protecting a company's reputation, enhancing brand awareness, and ensuring consistent messaging across all channels. Here's a breakdown of their typical job scope:

Corporate Communications

• Strategic Communication Planning: Develop and execute comprehensive communication strategies aligned with the company's business objectives.
• Crisis Communication: Manage and respond to crises, developing effective crisis communication plans and executing them swiftly and effectively.
• Media Relations: Build and maintain strong relationships with media outlets, proactively pitching stories and responding to media inquiries.
• Internal Communications: Develop and implement internal communication strategies to keep employees informed and engaged.
• Executive Communications: Draft speeches, presentations, and other materials for senior executives.
• Event Planning and Management: Organize and execute corporate events, such as press conferences, product launches, and annual general meetings.

Brand Management

• Brand Strategy: Develop and implement a comprehensive brand strategy, defining the brand's positioning, messaging, and visual identity.
• Brand Guidelines: Create and maintain brand guidelines to ensure consistent brand application across all channels.
• Brand Monitoring: Monitor brand reputation and identify potential threats or opportunities.
• Brand Partnerships: Collaborate with marketing and sales teams to identify and develop brand partnerships.
• Brand Measurement: Track and measure brand performance using key metrics, such as brand awareness, brand perception, and brand equity.

By effectively managing corporate communications and brand management, specialists in this role contribute to the overall success of the organization by enhancing its reputation, building strong relationships with stakeholders, and driving business growth.

• Candidate must possess at least a Bachelor's Degree, in any field.
• Excellent written and verbal communication skills
• Strong understanding of media relations and public relations
• Crisis communication skills
• Strong project management skills
• Creative thinking and problem-solving abilities
• Knowledge of digital marketing and social media
• Understanding of branding and marketing principles
• Ability to work under pressure and meet tight deadlines
• Willing to work in Tangerang, Banten

PT. Eran Teknikatama merupakan perusahaan yang bergerak dalam bidang manufaktur komponen metal press dan precision part kendaraan bermotor baik roda dua dan roda empat, berlokasi di Gunung Putri, Kab. Bogor. Saat ini sedang membuka lowongan pekerjaan untuk posisi Sales Marketing.

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.
• Minimum 1 year experience in agricultural operations or relevant internships preferred
• Fresh Graduate are welcome to apply

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site Brand Experience Specialist located in Jakarta, you lead the charge in delivering exceptional offline and retail customer experiences. This role combines strategic vision and hands-on execution to create immersive brand activations and seamless retail store experiences, ensuring our customers engage with the brand in meaningful and memorable ways.

Responsibilities

1. Offline Activations & Brand Engagement:

• Plan and execute offline activations, including events, pop-ups, and product showcases.
• Collaborate with the marketing team to align activations with overarching brand campaigns.
• Develop engaging in-store and activation experiences that resonate with target audiences.
• Monitor trends and competitors to propose innovative experiential strategies.

2. Retail Operations

• Oversee the setup and management of retail stores, ensuring they reflect the brand’s values and identity.
• Develop store layouts, customer flows, and visual merchandising strategies to enhance the retail experience.
• Train in-store teams to deliver exceptional customer interactions and represent the brand effectively.
• Track retail KPIs, including foot traffic, sales performance, and customer satisfaction.

3. Brand Consistency & Experience:

• Ensure consistent customer experiences across all touchpoints, including retail stores, activations, and events.
• Work with the design and marketing teams to ensure visuals and messaging are on-brand.
• Implement feedback loops to continuously improve activations and in-store experiences based on customer insights.

4. Collaboration & Reporting:

• Partner with the sales, product, and marketing teams to ensure alignment on promotional and experiential efforts.
• Coordinate logistics, budgets, and timelines for events and retail campaigns.
• Track and report on the effectiveness of offline campaigns and retail initiatives.
• Use customer feedback and data to refine future activations and in-store strategies.

• 3-5 years of proven experience in brand experience, event management, or retail operations.
• Proven track record of executing successful offline campaigns and managing retail spaces.
• Excellent project management skills with the ability to handle multiple initiatives simultaneously.
• Strong understanding of customer experience principles and retail best practices.
• Creative thinker with a passion for creating unique and memorable brand moments.
• Excellent communication and collaboration skills.
• Experience in consumer electronics or smart home industries is a plus.

Why Join Us

BIOTA offers an innovative and dynamic work environment where creativity and initiative are encouraged. Join us to be part of a talented team driving the future of smart home technology. Come and join the growing BIOTA team as a Brand Experience Specialist to make the world a better place to live in, one home at a time.

How to Apply

If you're passionate about event management, brand experience, technology, and building the future, we'd love to hear from you!

• Managing technical team capabilities report and plan
• Preparing technical support team performance reports
• Assisting the Sales team both in presales and post-sales
• Understanding customer's requirements and needs and able to provide the right solutions
• Training, mentoring, evaluating, and motivating the team
• Assign and monitor the workload, set the goals and standards, and provide feedback and guidance
• Communicate the customer needs and expectations, report the performance and issues, and coordinate the resources and solutions
• Handle complex or escalated customer complaints, troubleshoot technical problems, implement policies and procedures, and ensure compliance with quality and security standards

Melakukan penjualan produk indosat untuk pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retailer untuk penjualan

Mengadakan kegiatan event

Membuat laporan penjualan

- Develop and implement strategic sales plans to achieve and exceed revenue targets

- Responsible for driving revenue growth by managing and developing new business opportunities and potential segments

- Responsible for implementing management standards and equality guidelines in the department and hotel area

Sales Manager

- Prepare and execute creative sales strategies to source, drive and grow our revenues from your managed accounts.

-We’ll look to you to build up account management plans, making sure you’re “in the know” on the latest market news and competitor insights too.

- Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
- Establish parameters, quotes and negotiate prices and seal contracts

- Maintain accounts, contact, activity and business details

DESKRIPSI PEKERJAAN :

• Melayani customer secara online dan offline
• Memaintain ataupun menjalin hubungan baik dengan customer
• Memenuhi target penjualan
• Mendiagnosa awal dan perbaikan tahap awal Notebook/Mac/Smartphone
• Berkomunikasi dan berkoordinasi dengan rekan kerja

KUALIFIKASI :

• Usia maksimal 35
• Lulusan SMK/D3/S1 di bidang Penjualan, Komunikasi Pemasaran, Bisnis, IT, atau bidang terkait lainnya
• Pengalaman minimal 2 tahun di bidang Sales Counter
• Memiliki pengalaman dibidang IT/ Sistem/ Aplikasi/ Fintech merupakan nilai tambah
• Memiliki minat dan ketertarikan pada bidang IT, Gaming, atau Teknologi
• Komunikatif, dan bisa berkoordinasi dengan baik
• Orientasi pada detail, disiplin, inisiatif dan mampu melakukan kerja sama tim dengan baik
• BERSEDIA BERGABUNG SECEPATNYA

Keuntungan:

• BPJS
• Tunjangan
• Komisi
• Cuti Tahunan & Cuti Khusus
• Pelatihan & Pengembangan
• Jenjang Karir

Nilai Perusahaan :

• Kepuasan Pelanggan
• Produk & Layanan Terbaik
• Inovasi & Teknologi Mutakhir
• Kepercayaan & Kejujuran
• Rasa Hormat & Integritas
• Tanggung jawab Sosial & Lingkungan

Bagi Anda yang merasa memiliki value/ nilai yang sejalan dengan nilai Perusahaan Kami, dipersilahkan untuk melamar.

Reporting to the Commercial Director, key responsibilities include:

• Stay informed on market trends, maintain a library of sales resources, and conduct ongoing market research
• Promote and solicit business through sales trips, community networking, and maintaining relationships with key stakeholders
• Oversee internal promotions, ensuring all marketing materials are up-to-date and aligned with management standards
• Coordinate with Front Office and Housekeeping Departments to manage room reservations and customer inquiries
• Develop and execute direct mail campaigns in conjunction with the Public Relations Department to promote hotel facilities and events
• Assist in developing and implementing sales strategies to meet or exceed revenue targets
• Train and mentor junior sales team members, providing guidance on sales techniques and customer relationship management
• Analyze sales data and prepare regular reports for the Commercial Director, highlighting key performance indicators and areas for improvement
• Collaborate with the Revenue Management team to optimize pricing strategies and maximize occupancy rates
• Represent the hotel at industry events, trade shows, and conferences to expand the property's network and generate new business opportunities

Melakukan penjualan produk indosat untuk kartu pasca dan prabayar serta produk lainnya

Melakukan kerjasama dengan distributor dan retail

Melakukan kegiatan event

Membuat laporan penjualan

• Menjual produk Indosat
• Melakukan kunjungan rutin ke outlet retail binaan
• Melakukan edukasi produk ke outlet retail binaan
• Mencari outlet baru di wilayah yang ditentukan
• Melakukan maintenance dan branding outlet binaan
• Bertemu langsung dengan pelanggan dan calon pelanggan
• Membangun hubungan dengan pelanggan
• Mendengarkan masukan dari pelanggan

• Menjual produk atau jasa kepada calon pelanggan
• Bernegosiasi dengan calon pelanggan untuk mencapai kesepakatan
• Mengatasi keluhan pelanggan terkait produk atau jasa
• Menjual produk secara langsung, di event, atau kepada pelanggan lama
• Membangun hubungan baik dengan pelanggan
• Melakukan riset pasar untuk mengetahui kebutuhan pelanggan

Join the vibrant team at Harmoni Bali as a Sales Executive and take your career to new heights! We are searching for a motivated and enthusiastic individual with a passion for sales and customer engagement to help us showcase the unique offerings of our beautiful hotel. In this role, you'll be the face of our brand, building relationships with clients, identifying their needs, and providing tailored solutions that exceed their expectations. Your ability to connect with people and communicate our value proposition will be key in converting inquiries into bookings and driving revenue.

At Harmoni Bali, we believe every interaction counts, and our Sales Executive plays a critical role in making a lasting impression. Whether you're networking at events, conducting sales presentations, or following up on leads, your dedication will directly impact our success and contribute to creating unforgettable experiences for our guests. If you're ready to embrace the challenge of growing our client base in the magical surroundings of Bali, we'd love for you to be a part of our dynamic team!

Responsibilities

• Develop and execute effective sales strategies to drive room bookings and event sales.
• Identify new business opportunities and establish strong relationships with potential clients.
• Conduct product presentations and host site visits for prospective clients.
• Utilize CRM systems to track and manage sales activities, pipelines, and follow-ups.
• Collaborate with the marketing team to create promotional materials and campaigns.
• Attend industry events and networking functions to promote our offerings.
• Provide outstanding customer service, ensuring client satisfaction from inquiry to post-event.

• Bachelor's degree in Business, Marketing, Hospitality Management, or a related field.
• At least 2 years of experience in sales.
• Strong interpersonal and communication skills with a knack for building relationships.
• Proficiency in sales software and CRM tools.
• Self-motivated with a results-oriented mindset.
• Ability to work independently and as part of a team.
• Familiarity with local market and industry trends is a plus.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

• Mengidentifikasi solusi permasalahan pada perangkat keras dan perangkat lunak;
• Mendiagnosis dan memperbaiki kesalahan;
• Menyelesaikan masalah jaringan;
• Menginstal dan mengkonfigurasi perangkat keras dan perangkat lunak;
• Berbicara kepada pelanggan untuk segera mengetahui akar permasalahannya;
• Memberikan umpan balik pelanggan yang tepat waktu dan akurat;
• Berbicara dengan pelanggan melalui serangkaian tindakan untuk menyelesaikan masalah;
• Menindaklanjuti dengan klien untuk memastikan masalah teratasi;
• Mengganti atau memperbaiki bagian yang diperlukan;
• Mendukung peluncuran aplikasi baru;
• Memberikan dukungan berupa dokumentasi prosedural;
• Mengelola banyak kasus pada satu waktu;
• Menguji dan mengevaluasi teknologi baru;
• Melakukan pemeriksaan keamanan kelistrikan pada peralatan.

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert