Primary Responsibilities 

IT Operations

• Manage and support all the systems in the hotel

• Provide In-house guest IT related matter troubleshooting

• Coordinate, manage and oversee projects, document process

• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network

• Manage system changes with appropriate support staff to ensure uninterrupted services

• Liaise with vendors and work with users at all level 

• Maintain inventory of all equipment, software and software licenses 

Team Management

• Interview, select and recruit direct reports 

• Identify and develop team members with potential

• Conduct performance review with the team

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Prepare detailed induction programs for new employees

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures

• Attend all briefings, meetings and trainings as assigned by management

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the assigned by the Management

• Ensure accurate reporting of new joiner training provided by trainers.
• Deliver refresher training to existing employees and ensure proper documentation.
• Maintain and update the schedule for refresher training sessions.
• Regularly review and update training materials on a monthly basis.

• Bachelor's degree or equivalent experience required, with a preference for backgrounds in finance, banking, or related fields.
• At least 2 years of valuable experience as a Trainer or QC to our dynamic team.
• Ignite your passion for the financial technology industry.
• Showcase proficiency in Microsoft Office, Google Sheets, and Google Drive.
• Elevate your career with effective coaching, facilitation, and team-building skills.
• Strong communication and presentation skills, ensuring your ideas resonate and inspire.
• Harness your strong analytical skills to drive impactful results.
• Craft compelling narratives with proficient writing skills, showcasing your ability to articulate ideas clearly and persuasively.
• Fluent in both Bahasa and English (is preferred).

Responsibilities / Tasks

• Make sure service sales annual target is achieved.
• Visit customer on regular basis to maintain relationship.
• Identify, specify, and meet customer needs and demands.
• Prepare solution service proposal to meet customer’s requirement (Upgrade, Modification, SLA)
• Ensure customer satisfaction by providing quick and good response in timely manner.

Your Profile / Qualifications

• Bachelor degree in any Engineering discipline
• Min 5 years’ experience as Sales for Liquid and Powder especially in dairy, food, beverage. 
• Min 3 years’ experience in preparing project proposals.
• Strong knowledge on processing equipment
• Sales-driven - have a passion to achieve sales target.
• Able to read and prepare design basis P&ID
• People-oriented - have a passion to meet and visit people/customers, good interpersonal skills.
• Good spoken and written English
• Strong communication and presentation skills
• Commercial knowledge will be advantageous.
• Willingness to travel when required.

Did we spark your interest?
Then please click apply above to access our guided application process.

• Prepare performance reports of the QC Team, conduct analysis, and engage in discussions with the Head of Collection on new strategies, work programs, regulations, SOPs, capacity plans, and other matters pertaining to the QC process.
• Create, execute, monitor, evaluate, and enhance programs, methodologies, and training initiatives.
• Analyze Quality Control test results and deliver feedback and interpretation to the Collection Team.
• Ensure seamless integration of all Quality Control activities within the program's work management system and technology.
• Oversee, assess, evaluate, and enhance the performance of the QC Teams to meet the KPI targets and motivate team members to attain plan goals.
• Participate in Collection Meetings with the Collection Manager.

• Bachelor's degree or equivalent experience required, with a preference for a background in finance, banking, or a related field.
• At least 2 years in a supervisory or team leadership role.
• Genuine enthusiasm for the dynamic landscape of the financial technology industry.
• Demonstrated expertise in coaching, facilitation, presentation, and team building.
• Previous experience in Agency Management is highly desirable.
• Proficiency in Microsoft Office, Google Sheets, and Google Drive is a must.
• Exceptional communication, investigation, and negotiation skills.
• Outstanding verbal and written communication skills.
• Keen attention to detail and exceptional analytical skills.
• Fluency in both Bahasa and English (preferred).

• Achieve sales team target.

• Develop and build a high-quality sales team (quantity & quality).
• Perform the development of sales and marketing plan in a territory
• Set and provide a selling strategy with the team to achieve sales targets.
• Improve sales performance by working together with another related unit.
• Monitor sales agency to provide team needs (people, motivation, etc), together with Regional Head.
• Support organizations implement zero accidents and an eco-friendly working environment.
• Support organizations implement data and information security.

• Bachelor's degree

• 5 years of sales experience and a minimum of 2 years of leading a team consisting of 25+ team members.
• Strong work ethic and communication skills
• Ability to travel in order to do business
• Preferably specialized in Telecommunication Industry.
• Target Oriented
• Good Leadership Skill
• Willing to be placed in Yogyakarta-Solo Area.

1. Health benefits for First Squad and family 
2. Employee Free Access for First Media services 
3. Medical Check Up