Responsibilities include :

• Assist in overseeing & is accountability for the operations of the entire property.
• Supervise and coordinate the teams of housekeeping, maintenance & assist in supervising & coordinating front desk on a day to day basis.
• Works with Experince & Community team to set up functions/events & assist in ensuring a strong community is present.
• Assist in working with Accounting ensures all expenses & revenue is properly documented. 
• Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment and services.
• Handles guest complaints and ensuring best guest experience.
• Ensures property & assets are kept up to standard & are maintended.
• Develop, implement and review operational standards, policies and procedures.
• Ensure full compliance to SOPs, policies, procedures and service standards.
• Assist HR with recruiting, hiring and payroll when necessary.
• Help promote a company culture that encourages top performance and high morale.
• Assists the GM with budgeting, reporting, planning, and auditing.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• High attention to detail and accuracy.
• Solution-oriented, highly resourceful, with exceptional follow-through.
• Able to deal effectively with conflict and manage difficult employee relations situations.
• To fill in for basic duties of Operations Manager on their leave.

Who We Are Looking For:

Person who will be the face of the company brand with an excellent communication skill with a warm and fun personality.

Responsibilities :

• Build brand awareness through various media outlets
• Plan sales and advertising campaigns
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Decide which media format best suits the assignment
• Compiling, distributing and presenting ideas, information and strategies
• Keep track of and balance budgets
• Set specific marketing goals
• Research market to identify new opportunities
• Generate innovative ideas to promote Company brand and products

Financial Planning and Analysis:

• Develop and implement financial strategies, budgets, and forecasts.
• Conduct financial analysis, reporting, and modeling.
• Monitor financial performance by measuring and analyzing results, initiating corrective actions, and minimizing the impact of variances.

Accounting and Compliance:

• Ensure compliance with financial regulations and standards.
• Oversee the preparation of financial statements in accordance with generally accepted accounting principles (GAAP).
• Coordinate the preparation of regulatory reporting.

Cash Flow Management:

• Manage cash flow, including forecasting, and ensure sufficient funds are available to meet ongoing operational and capital investment requirements.
• Optimize the handling of banking relationships and initiate appropriate strategies to enhance cash positions.

Risk Management:

• Identify and manage financial risks, including foreign currency exchange, interest rates, and other financial instruments.
• Ensure the company’s financial policies and procedures are effective and up-to-date.

Team Leadership:

• Lead, mentor, and develop the finance team.
• Oversee the daily operations of the finance department, including accounts payable, receivable, payroll, and general ledger.
• Ensure continuous improvement of finance processes and systems.

Develop and Implement Growth Strategies:

• Identify new growth opportunities and develop strategies to capitalize on them.
• Work closely with the marketing, sales, product, and customer success teams to execute growth initiatives.

Data Analysis and Insights:

• Analyze user data and market trends to identify growth opportunities.
• Track and report on key growth metrics, and use insights to optimize strategies.

Experimentation and Testing:

• Design, implement, and analyze A/B tests and other experiments to identify the most effective growth strategies.
• Iterate on successful experiments to scale growth efforts.

Cross-functional Collaboration:

• Partner with product and engineering teams to develop features that drive growth.
• Collaborate with the marketing team to create and optimize campaigns.

User Acquisition:

• Develop and execute campaigns to acquire new users through various channels, including digital marketing, content marketing, partnerships, and more.

User Retention and Engagement:

• Implement strategies to increase user engagement and retention, including onboarding programs, loyalty programs, and personalized experiences.

Market Research:

• Conduct market research to stay updated on industry trends and competitor activities.
• Use research insights to inform growth strategies and identify new opportunities.

Reporting and Documentation:

• Maintain detailed records of growth experiments, outcomes, and learnings.
• Prepare and present regular reports on growth performance to senior management.

Sourcing and Supplier Management:

• Identify and evaluate potential local suppliers.
• Develop and maintain relationships with key suppliers.
• Conduct supplier performance reviews and maintain a preferred supplier list.

Procurement Process:

• Conduct market research to identify trends and opportunities for cost savings.
• Issue purchase orders and follow up with suppliers to ensure timely delivery.
• Negotiate contracts, terms, and conditions with suppliers.

Cost Management:

• Monitor and control procurement budgets.
• Implement cost-saving initiatives without compromising quality.
• Analyze market and delivery systems to assess present and future material availability.

Quality Assurance:

• Ensure all purchased products and services meet the company's quality standards.
• Work closely with the quality assurance team to resolve any supplier-related issues.

Compliance and Documentation:

• Ensure compliance with company policies, industry standards, and legal regulations.
• Maintain accurate records of all procurement activities.
• Prepare reports on procurement activities, cost analyses, and supplier performance.

Cross-Functional Collaboration:

• Work closely with other departments such as Production, Logistics, and Finance to understand their needs and ensure timely procurement of required goods and services.
• Participate in cross-functional projects and initiatives to drive process improvements.

• Supervise daily warehouse operations, ensuring efficiency and timeliness in receiving, storing, shipping, and inventory management.
• Optimize layout for better space utilization and workflow, planning material storage locations for streamlined processes.
• Maintain accurate inventory records through regular stock counts, monitor inventory levels, recommend procurement, and prevent overstock or stockouts.
• Train and manage warehouse staff to ensure safety and performance.
• Coordinate logistics with suppliers and customers to ensure timely deliveries, and maintain quality and safety standards for all goods.
• Maintain compliance with the company's quality management system.

Procurement Management:

• Source and procure commodities in line with company policies and procedures.
• Negotiate contracts and terms with suppliers to secure favorable pricing and delivery schedules.
• Ensure timely and accurate processing of purchase orders and requisitions.

Supplier Relationship Management:

• Develop and maintain strong relationships with suppliers to ensure quality and reliability.
• Monitor supplier performance and address any issues or discrepancies.
• Conduct regular supplier audits and assessments.

Inventory Control:

• Monitor inventory levels and ensure optimal stock levels to meet production and operational needs.
• Coordinate with warehouse and logistics teams to manage the storage and distribution of commodities.
• Implement inventory management best practices to minimize waste and reduce costs.

Market Analysis:

• Conduct market research to identify trends, opportunities, and risks in the commodity markets.
• Stay updated on industry developments and regulatory changes that may impact commodity prices and availability.
• Provide market intelligence and insights to support strategic decision-making.

Cost Optimization:

• Identify and implement cost-saving initiatives in the procurement process.
• Analyze and report on cost variances and develop strategies to mitigate them.
• Collaborate with finance and accounting teams to ensure accurate budgeting and forecasting.

Compliance and Documentation:

• Ensure compliance with company policies, industry standards, and regulatory requirements.
• Maintain accurate and up-to-date records of all procurement activities and transactions.
• Prepare and present regular reports on procurement and inventory metrics.

Cross-functional Collaboration:

• Work closely with production, operations, and sales teams to align procurement activities with business needs.
• Facilitate effective communication and coordination between departments.
• Participate in cross-functional projects and initiatives as needed.

Office Management:

• Oversee daily office operations and ensure that office facilities are well-maintained.
• Manage office supplies inventory and place orders as necessary.
• Coordinate maintenance and repairs of office equipment and facilities.

Administrative Support:

• Provide administrative support to various departments, including scheduling meetings, organizing events, and preparing reports.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain accurate records and files.

Logistics and Coordination:

• Organize and coordinate company events, meetings, and conferences.
• Arrange travel and accommodation for employees and guests.
• Manage office space allocation and seating arrangements.

Vendor and Supplier Management:

• Liaise with vendors and suppliers to ensure timely delivery of goods and services.
• Negotiate contracts and agreements with suppliers.
• Monitor and evaluate the performance of vendors.

Policy Implementation:

• Assist in developing and implementing company policies and procedures.
• Ensure compliance with health and safety regulations.
• Update and maintain office policies as necessary.

Budget Management:

• Assist in managing the office budget and controlling expenses.
• Track and report on expenditures.
• Prepare financial reports and forecasts.

Employee Support:

• Address employee inquiries and provide assistance as needed.
• Coordinate onboarding and offboarding processes.
• Organize and manage employee activities and welfare programs.

Technology and IT Support:

• Coordinate with the IT department to ensure smooth functioning of office technology.
• Provide basic IT support to employees, such as troubleshooting common issues.

Facility Management:

• Oversee the maintenance and security of office premises.
• Ensure cleanliness and orderliness of the office environment.

Project Management:

• Assist in planning and executing special projects and initiatives.
• Monitor project progress and ensure timely completion.

Tax Compliance:

• Ensure timely and accurate filing of all federal, state, and local tax returns.
• Maintain compliance with all tax regulations and laws.
• Monitor changes in tax legislation and update the organization’s tax practices accordingly.

Tax Planning and Strategy:

• Develop and implement effective tax strategies to minimize tax liabilities.
• Provide tax advice and guidance to senior management on various business transactions and decisions.
• Identify tax-saving opportunities and recommend strategies to take advantage of them.

Tax Reporting and Analysis:

• Prepare and review tax provisions and tax-related disclosures for financial statements.
• Conduct detailed tax research and analysis on complex tax issues.
• Collaborate with the accounting team to ensure accurate tax reporting and compliance.

Audit and Risk Management:

• Manage tax audits and inquiries from tax authorities.
• Prepare and provide necessary documentation for tax audits.
• Identify and mitigate tax risks.

Leadership and Collaboration:

• Supervise and mentor junior tax staff.
• Collaborate with other departments such as finance, legal, and operations to ensure tax considerations are integrated into business decisions.
• Liaise with external tax advisors and consultants as needed.

As Laundry Manager you have a crucial role in establishing a high degree of service and efficiency throughout your department as your team is in charge of the cleanliness and comfort of our guests. You will manage Guest Laundry and Dry Cleaning services, the Laundry Shop, and Administration. This is a key operation in the hotel and it will be your responsibility to ensure the profitability of the department without compromising guest service and quality. In addition to this, you will seek to continuously develop and coach your team to achieve their personal and business goals.

As an Assistant Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a ‘hands on’ approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.

• Meninjau laporan keuangan dan laporan perpajakan bulanan
• Membangun hubungan dan berinteraksi dengan klien untuk memberikan perencanaan, konsultasi tax & accounting
• Mengelola penyediaan pajak dan proses kepatuhan pajak
• Menganalisis catatan keuangan klien untuk tahun keuangan terakhir 
• Meminta informasi tambahan dari klien untuk memproses perpajakan
• Memberi nasihat kepada klien tentang undang-undang perpajakan dan cara memenuhi persyaratan

• Meninjau laporan keuangan dan laporan perpajakan bulanan
• Membangun hubungan dan berinteraksi dengan klien untuk memberikan perencanaan, konsultasi tax & accounting
• Mengelola penyediaan pajak dan proses kepatuhan pajak
• Menganalisis catatan keuangan klien untuk tahun keuangan terakhir 
• Meminta informasi tambahan dari klien untuk memproses perpajakan
• Memberi nasihat kepada klien tentang undang-undang perpajakan dan cara memenuhi persyaratan

You will have full accountability for managing the individual spa unit. This position requires commitment to achieving sustainable growth through continuous analysis of business and team member performance, and a dedication to increase customer demand. In order to do this it is important to develop and maintain mutually beneficial relationships with business partners, guests and team members alike. You will be committed to continually developing the spa team members, whilst ensuring that the spa is consistently operating at, or above, agreed standards and achieving maximum profitability.

You are a strong and experienced hotel ambassador who excels at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and services including room types, rates, facilities, food and beverage outlets, spa and health club. You will monitor all arrivals, ensuring all guest requests are carried out smoothly and that all reservations are dealt with as efficiently as possible.

As a member of the finance department, this role is responsible for ensuring that all the financial affairs of the hotel are conducted to the highest standards of honesty and integrity. High ethical standards are necessary to maintain both competitive advantage and the pride and confidence of our Team Members, and to provide quality products and services to customers and clients.

As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOP's are being adhered to, responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team memebrs. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will drive the communication to other relevant departments, all realistic expectations of guests are met, and reservations are honoured. You will assist Revenue Management with inventory management, including maintenance of allotments, group blocks, and rate codes in all applicable systems. You will take personal responsibility for driving up- selling within the property and to ensure optimal use of all distribution channels, e.g. IBE, GDS, Tour Operators, Small Luxury Hotels, Regional and Corporate Sales Offices.

We are looking for a dynamic and creative individual for the role of Social Media and Creative Manager, where you will oversee day-to-day operations of the social media and creative department, playing a pivotal role in developing and executing our overall social media strategy. Responsibilities include developing and implementing a comprehensive social media strategy, collaborating with internal eCommerce and PR teams, generating engaging content for various platforms, overseeing content creation and scheduling, fostering community engagement, monitoring trends and competitor activities, utilizing analytics tools for tracking and reporting, collaborating effectively with other departments, and providing dual reporting to both Public Relations and eCommerce heads. Additionally, always to ensure visually appealing and on-brand content, contributing to the ideation and development of creative campaigns and initiatives. If you are a strategic thinker passionate about social media and creativity, we invite you to apply and be a key player in shaping our brand's online presence.