Sales Engineer, atau yang sering disingkat SE, adalah profesi yang memadukan keahlian teknis dan kemampuan penjualan. Berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

•Pendidikan Min. S1 (Diutamakan Teknik Komputer)

•Memiliki pemahaman yang baik dalam Administrasi server Window

•Memiliki Pemahaman dalam Pemrograman Wonderware Intouch

•Memiliki pengetahuan yang mendalam tentang bahasa C++: logika pemrograman, struktur data array, dan konsep OOP (pemrograman berorientasi objek), pengkodean program C#, intouch

•Administrasi, bahasa server SQL

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

An AI/ML Engineer is responsible for designing, developing, and deploying machine learning or artificial intelligence solutions that solve complex problems and enhance business outcomes. This role involves leveraging AI technologies to optimize processes, improve efficiency, and drive strategic business growth. This role will work on developing advanced models, integrating them into systems, and collaborating with cross-functional teams to deliver innovative AIdriven solutions that support the organization's objectives.

Key Responsibilities:

• Design, develop, and train machine learning and deep learning models
• Experiment with different architectures and configurations to optimize model performance
• Integrate AI models into existing systems and applications
• Deploy models into production environments and ensure their proper functioning
• Optimize models for performance, scalability, and cost-effectiveness
• Conduct research to explore new methodologies and techniques for LLM optimization
• Work closely with data engineers, business intelligence, software engineers, product managers and management
• Communicate technical concepts and results to non-technical stakeholders
• Collaborate to define project requirements and deliverables
• Monitor the performance of the models in production and continuously improve models based on feedback and new data
• Document the development process, models, and algorithms
• Prepare reports and presentations on project progress and outcomes

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field
• Proven experience in machine learning, deep learning, and AI model development
• Hands-on experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Keras, v, etc)
• Proficiency in Python and one or more programming languages such as Java, Javascript, or GoLang is a plus
• Strong understanding of machine learning & deep learning algorithms
• Experience with training, fine-tuning, and deploying LLMs (e.g., GPT, LLAMA, mistral)
• Expertise in using AI development frameworks such as TensorFlow, PyTorch, LangChain, Hugging Face Transformers
• Understanding of software development principles and practices
• Strong problem-solving abilities and analytical thinking
• Ability to work collaboratively in a team environment and effectively communicate technical concepts to non-technical stakeholders

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Hybrid working arrangement

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Work in collaborative, value-driven teams and customer-first mindset to build innovative platforms. 

• Use and improve continuous delivery practices to deliver high-quality software that scalable, reusable, reliable, robust and secure 

• Efficiently utilize and improve DevSecOps tools and practices to build and deploy software 

• Analyze and organize raw data. 

• Build data systems and pipelines. 

• Evaluate business needs and objectives 

• Combine raw information from different sources and data types. 

• Explore ways to enhance data quality and reliability. 

• Develop analytical tools and programs. 

• Collaborate with data scientists and architects on several projects. 

• Bachelor’s degree in Computer Science, IT, or related major. 

• Min 2 years of experience as data engineer with strong capabilities in development languages like phyton, SQL or others. 

• Well experienced in build and manage ETL process for data transformation, quality and reliability. 

• Well experience in building data platform based on server cluster such as Hadoop, Spark and Kafka and using any of the major CSPs (AWS, GCP or Azure). 

• Ability to deliver high-quality, well-tested, reusable, secure code and follow INDICO CI/CD pipeline. 

• Strong in technical expertise with various data sources & types. 

• Having Data engineering or Cloud certification is a plus. 

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

1. Lead the development and enhancement of our IoT systems for advanced fleet management.
2. Collaborate with cross-functional teams to comprehend system requirements and functionalities.
3. Design and prototype IoT devices, focusing on sensor integration and communication modules.
4. Analyze and filter data sets to provide insights that drive system improvements.
5. Ensure superior performance, quality, and responsiveness of IoT devices.
6. Troubleshoot hardware and software issues, and identify and implement process improvements to mitigate recurring issues.
7. Knowledge in power management is a plus.

Your Career

As a Palo Alto Networks Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

The Machine Learning Engineer will be responsible for the following activities:

1. interpret our customers’ needs, and extract value from their data using GCP and its suite of tools
2. be involved in pre-sales activities as well as building upon our customers’ cloud infrastructure, creating analytics in the cloud
3. advocate for Google Cloud Platform and all of its products: Vertex AI, Cloud SQL, BigQuery, etc.
4. understanding the customer's requirements and suggesting a product or service accordingly
5. demonstrating the product and services
6. develop new products or integrations as required
7. undertake such duties and exercise such powers in relation to the Group Companies and its business as the Board shall from time to time assign to or vest in him;
8. in the discharge of such duties and in the exercise of such powers, observe and comply with all resolutions, regulations and directions from time to time made or given by the Company or the Board;
9. unless prevented by ill health or accident, devote so much of his time and attention and ability to the discharge of his duties hereunder;
10. in pursuance of his duties hereunder perform such services for any Group Company and accept such offices in such Group Company as the Board may from time to time reasonably require; and

Sebagai Sales Engineer Heavy Equipment di PT. Kasana Teknindo Gemilang, Anda akan bertanggung jawab untuk mengidentifikasi, mengembangkan, dan memelihara hubungan dengan pelanggan potensial dan yang sudah ada dalam industri alat berat. Anda akan memberikan solusi teknis yang sesuai dengan kebutuhan pelanggan, serta mengelola seluruh proses penjualan mulai dari prospek hingga penutupan transaksi.

Tanggung Jawab Utama:

• Mengidentifikasi peluang pasar dan mengembangkan strategi untuk mencapai target penjualan.
• Menjalin dan memelihara hubungan baik dengan pelanggan untuk memastikan kepuasan dan loyalitas pelanggan.
• Melakukan presentasi produk dan memberikan konsultasi teknis kepada pelanggan.
• Menyusun dan mengajukan penawaran penjualan, negosiasi harga, dan menutup transaksi penjualan.
• Bekerjasama dengan tim teknis untuk memastikan produk yang dijual sesuai dengan kebutuhan pelanggan.
• Memantau perkembangan pasar dan menganalisis tren untuk mengidentifikasi peluang baru.

Eram Talent is currently seeking a highly skilled and experienced Senior FM Engineer (ELV Services) with luxury experience to join our team. As a Senior FM Engineer, you will be responsible for overseeing and managing various aspects of facility management with a focus on ELV (Extra-Low Voltage) services in luxurious properties. This is a challenging and rewarding opportunity to work with prestigious clients and contribute to the seamless operations and maintenance of high-end facilities.

Responsibilities

• Provide technical expertise and guidance in the area of ELV services, including but not limited to structured cabling, security systems, audiovisual systems, and building management systems
• Plan, implement, and manage preventive maintenance programs for ELV systems to ensure their optimal performance and reliability
• Conduct regular inspections and audits to identify areas for improvement and ensure compliance with industry standards and regulations
• Coordinate with external service providers and vendors for repairs, upgrades, and new installations
• Manage and prioritize work orders, responding to service requests and emergencies in a timely manner
• Collaborate with cross-functional teams to develop and execute strategies for the efficient and cost-effective operation of ELV systems
• Prepare and present reports on the performance and maintenance of ELV systems to senior management and clients
• Stay up-to-date with industry trends, new technologies, and best practices in facility management and ELV services

• Bachelor's degree in Electrical or Electronics Engineering or a related field
• Minimum of 4 years of experience in facility management, with a focus on ELV services
• Proven experience in managing and maintaining ELV systems in luxurious properties
• Strong knowledge of structured cabling, security systems, audiovisual systems, and building management systems
• Excellent troubleshooting and problem-solving skills
• Ability to work effectively in a fast-paced and high-pressure environment
• Excellent communication and interpersonal skills
• Proficiency in facility management software and tools

• Lead the design and development of scalable and efficient backend systems using Node.js and Java.
• Implement and maintain Elasticsearch-based solutions for efficient data indexing, searching, and retrieval.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Serve as a subject matter expert in Elasticsearch, optimizing queries, and ensuring optimal performance.
• Design, implement, and manage databases, ensuring data integrity and security.
• Work with both SQL and NoSQL databases to store and retrieve data efficiently.
• Conduct thorough code reviews to ensure code quality, performance, and adherence to coding standards.
• Mentor and guide junior engineers, fostering a collaborative and knowledge-sharing environment.
• Identify and address performance bottlenecks in the backend systems, ensuring optimal response times.
• Collaborate with product managers, frontend developers, and other stakeholders to understand and address business requirements.
• Communicate effectively with team members and provide status updates on project progress.

Essential Job Functions:

• Mapping the potential resources in the context of greenfield development.

• Assessing the technical feasibility of the wind and solar project.

• Identifying and assessing the terrain characteristics, constraint, environmental and consequently land availability aspect during development and the process of acquisition.

• Designing and maintaining the quality of wind monitoring campaign, including procurement of the required sensors.

• Assessing and analysing measurement data from both met mast and remote sensing devices (e.g., SODAR/LIDAR).

• Conducting linear/WAsP modelling (wind) and PVSyst modelling (solar) as well as the integration and justification of technical losses and uncertainty.

• Conducting technical iteration along project phases.

• Producing proper relevant maps, reports, and presentations.

• Managing and reviewing the external technical studies conducted by third party.

• Verification of the site condition in liaison with the OEM/manufacturers.

Position Type :

Type Of Hire :

Education Desired :

Travel Percentage :

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role

Coordinate day-to-day project delivery, management of project financials and drive client relationship management for assigned FIS client.

What you will be doing

• Plans and coordinates all aspects of projects from initiation through delivery.

• Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.

• Identifies needed resources for projects, defines and assigns major project roles.

• Creates project charters to identify project scope, critical success factors, risks, etc.

• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.

• Possess thorough understanding of estimation, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.

• Interacts with sales, systems engineering, product development, and other members of cross-functional teams.

• Oversees schedules and budgets to ensure goal attainment.

• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

• Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.

• Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.

• May include managing the customization of base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.

• Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.

• Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.

• May work at client sites from time to time requiring some travel.

• Other related duties assigned as needed.

What you bring

• Extensive knowledge of project management standards, processes, procedures and guidelines

• Background in Banking and Financial Industry. Treasury Management Systems is a plus

• Good background in Project Management function
• Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK)
• Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

• Advanced skill in the use of project management software to manage projects, e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, PlanView, Platinum Process Continuum

• Demonstrated skill in managing project budgets and timelines

• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints

• Excellent analysis, problem-solving, team, conflict management and time management skills

What we offer you

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech

• Always-on learning and development

• Collaborative work environment

• Opportunities to give back

• Competitive salary and benefits

#Ll-EA1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

Key Responsibilities:

1. Wireless Network Design:

- Design and architect advanced wireless networks for various environments, including office spaces, industrial sites, and public areas.

- Conduct site surveys and predictive modeling to ensure optimal wireless coverage and performance.

2. Implementation and Configuration:

- Lead the deployment and configuration of wireless network equipment, including access points, controllers, and related infrastructure.

- Develop and implement wireless security policies to protect network integrity and user data.

3. Performance Optimization:

- Monitor and analyze wireless network performance using advanced diagnostic tools.

- Troubleshoot and resolve complex wireless connectivity issues to maintain high network availability and reliability.

- Optimize network configurations to enhance user experience and application performance.

4. Documentation and Reporting:

- Maintain detailed documentation of network designs, configurations, and changes.

- Generate comprehensive reports on network performance, security incidents, and improvement initiatives.

5. Technical Leadership and Mentoring:

- Provide technical guidance and mentorship to junior network engineers.

- Conduct training sessions and workshops on wireless networking best practices and emerging technologies.

6. Project Management:

- Lead wireless network projects from planning through execution and post-implementation support.

- Coordinate with cross-functional teams to ensure seamless integration of wireless solutions with other IT infrastructure.

7. Vendor and Stakeholder Engagement:

- Collaborate with vendors to evaluate and integrate new wireless technologies.

- Communicate effectively with internal stakeholders to understand business requirements and align wireless network strategies accordingly.

Requirements

- Certification: CWNE® (Certified Wireless Network Expert) certification is mandatory.

- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees are a plus.

- Experience: Minimum of [X] years of experience in wireless networking, with a proven track record of designing and managing large-scale wireless networks.

- Technical Skills:

- In-depth knowledge of wireless networking standards (IEEE 802.11).

- Proficiency in wireless security protocols (WPA2, WPA3) and authentication methods (RADIUS, 802.1X).

- Experience with wireless network management tools and platforms (e.g., Ekahau, AirMagnet, Cisco Prime).

- Strong understanding of RF principles, spectrum analysis, and interference mitigation techniques.

- Soft Skills:

- Excellent problem-solving and analytical abilities.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong project management and organizational skills.

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Minimum of 3 years of experience as a Network Engineer or in a similar role.

3. Strong knowledge of network protocols, routing, switching, and network security.

4. Experience with network monitoring tools and techniques.

5. Familiarity with network hardware and software, including routers, switches, firewalls, and load balancers.

6. Knowledge of network design principles and best practices.

7. Excellent problem-solving and troubleshooting skills.

8. Strong communication and collaboration skills.

9. Certifications such as CCNA, CCNP, or equivalent are preferred.

Working Conditions:

1. This role may involve occasional travel to client sites or data centers.

2. Flexible working hours may be required to accommodate project deadlines or network maintenance activities.

In this context, you’ll be joining as Senior Google Workspace Engineer and reporting to the Indonesia Tribe Lead for Infrastructure. This role will be responsible for leading and advising on the design, implementation, and optimization of Google Workspace solutions for our clients. The ideal candidate possesses a deep understanding of Google Workspace, excellent communication skills, and a passion for helping clients achieve their productivity and collaboration goals..

The Senior Google Workspace Engineer will be responsible for the following activities: 

• Develop a deep understanding of clients' business needs, goals, and technical environments.

• Conduct thorough assessments of existing Google Workspace setups and identify areas for improvement.

• Design and propose tailored Google Workspace solutions that align with clients' strategic objectives.

• Clearly communicate technical recommendations and implementation plans to clients in a consultative manner.

• Lead the implementation and configuration of Google Workspace services, ensuring seamless integration with existing systems.

• Troubleshoot complex technical issues and provide expert guidance on Google Workspace best practices.

• Stay abreast of the latest Google Workspace updates and features to leverage new functionalities for clients.

• Develop and deliver training programs to empower clients in utilizing Google Workspace effectively.

• Manage Google Workspace projects from inception to completion, ensuring timely delivery and client satisfaction.

• Coordinate with internal teams and external stakeholders to ensure smooth project execution.

• Provide ongoing support and maintenance to clients after project completion.

In this context, you’ll be joining as Security Engineer and reporting to the Indonesia Tribe Lead for Infrastructure. This role will be responsible for designing, building, implementing, and maintaining the security systems and infrastructure that protect an organization's networks, systems, and data.

The Security Engineer will be responsible for the following activities: 

• Develop and implement security architectures, protocols, and procedures to safeguard digital assets.

• Conduct security assessments, vulnerability scans, and penetration testing to identify weaknesses in the organization's security posture.

• Respond to security incidents promptly, investigate their root cause, and implement measures to prevent future occurrences.

• Monitor networks and systems for suspicious activity and potential security breaches.

•  Educate employees about cybersecurity best practices and the importance of maintaining a secure environment.

• Ensure that the organization's security measures comply with relevant industry regulations and standards.

• Facilitate conflict resolution and decision-making effectively.

• Contribute to the continuous improvement of our project management processes and methodologies.

• Join projects, design, implement, test, and release high-quality Generative AI features to satisfy demands.
• Follow the latest trend of NLP technologies especially LLM, Agents, RAG, Embeddings, and VectorDB and explore their applicability for business needs.
• Create technical documentation, and communicate clearly across the product team.
• Support team members to review, feedback, and onboard.

• Assure the quality of software or apps deployed is stable according to requirements
• Work together with the team to define acceptance criteria
• Write test cases, do smoke, regression, and integration tests regularly
• Work together to enhance the software development phase
• Act as 1st layer technical support for the support team