1. Leadership & Mentorship:

• Lead and mentor a team of field service engineers, providing guidance on technical issues, best practices, and professional development.
• Serve as a technical escalation point for high-priority customer issues that cannot be resolved at lower levels.
• Coordinate and oversee complex installations and repairs, ensuring resources and teams are aligned to meet customer requirements and timelines.
• Ensure that all field engineers maintain high standards of service, customer interaction, and technical execution.

2. Advanced Installation & System Integration:

• Lead the installation of advanced systems and equipment, often involving complex integration with customer infrastructure, ensuring adherence to engineering specifications and quality standards.
• Collaborate with internal teams (e.g., PM, sales, onboarding team) to develop customised solutions for high-end or complex customer requirements.
• Ensure the proper configuration, calibration, and operational readiness of systems upon installation or upgrade.

3. Troubleshooting & Problem Resolution:

• Provide expert-level diagnostics and troubleshooting for critical or highly technical equipment failures, often requiring the use of diagnostic tools, Rpa or Ticketing system-based data, and AI-powered platforms.
• Manage and resolve escalated customer issues, ensuring minimal downtime and high customer satisfaction.
• Use data analytics, predictive maintenance tools and to identify underlying causes of recurring issues and address them proactively.

4. Proactive Maintenance & Performance Optimization:

• Lead predictive maintenance programs by analysing data to anticipate and prevent equipment failures before they occur.
• Work closely with customers to develop and execute proactive service plans, ensuring systems and equipment are continually optimised for peak performance.
• Conduct site surveys and audits to assess equipment conditions, making recommendations for upgrades, repairs, or improvements that enhance system longevity and customer ROI.

5. Remote Support & Digital Tools Integration:

• Use remote monitoring tools, Omnichannel app. and AI-based generated video to diagnostics and provide real-time assistance to team and/or customers, reducing the need for on-site visits.
• Ensure that the service data captured is used to create actionable insights for both field service operations and customer satisfaction.
• Assist in the integration of digital tools into daily operations, ensuring that engineers are using platforms like digital tools, ticketing systems, mobile apps, omnichannel, and diagnostic tools effectively.

6. Customer Engagement & Relationship Management:

• Establish and maintain strong relationships with key customers, acting as a trusted advisor for technical solutions and system optimization.
• Ensure customers are satisfied with service delivery by managing expectations and communicating progress throughout installations, repairs, or service events.
• Provide technical recommendations for equipment upgrades, system expansions, or new developed technologies that can help customers meet their business goals.

7. Process Improvement & Knowledge Sharing:

• Collaborate with internal teams to continuously improve service delivery processes, ensuring maximum efficiency, cost-effectiveness, and customer satisfaction.
• Lead post-service reviews to assess the success of service engagements, gather feedback, and identify opportunities for improvement.
• Contribute to the development of knowledge bases and standard operating procedures (SOPs) to improve consistency and accuracy in service delivery.

8. Health, Safety, and Compliance:

• Ensure that all field service activities comply with company policies, industry regulations, and safety standards
• Lead risk assessments for complex installations or repairs to ensure safe working conditions for both field engineers and customers.
• Promote a culture of safety within the field service team, ensuring that safety training and practices are continually reinforced.

9. Reporting & Documentation:

• Maintain accurate and timely records of all service visits, including technical issues, resolutions, parts used, and time spent.
• Provide detailed technical reports and service updates to management, including root cause analyses, maintenance schedules, and future service needs.
• Analyze service data to identify trends, potential service gaps, or opportunities for improvement in the field service operation.

Additional Skills:

Project management skills, including the ability to manage multiple priorities and ensure projects are completed on time and within budget.

Bjak, an industry-leading Information Technology and Services company, is seeking a talented and experienced Lead Engineer to join our team in Indonesia. As the Lead Engineer, you will play a crucial role in managing and driving the development of our cutting-edge technology solutions. This is an exciting opportunity to work in a fast-paced and dynamic environment, where you will have the chance to make a significant impact on our products and services.

Responsibilities

• Lead and manage a team of engineers, providing guidance and support throughout the development lifecycle.
• Collaborate with cross-functional teams to define project requirements and create technical specifications.
• Design, develop, and implement high-quality software solutions that meet business needs.
• Conduct regular code reviews to ensure code quality and adherence to best practices.
• Stay up-to-date with the latest industry trends and technologies, and make recommendations for improvement.
• Troubleshoot complex technical issues and provide timely resolutions.
• Foster a culture of innovation, creativity, and continuous learning within the engineering team.

• MS/BS in Computer Science, Software Engineering, Information Technology or related fields with strong Computer Science fundamentals in algorithms and data structures
• 5+ years of full-time software engineering experience. Strong plus if also knows C++ and backend well
• 3+ years of professional engineering management experience
• Programming experience and understanding of modern technology including: (ReactJS/React Native, NodeJS, Kubernetes, GCP, MongoDB, Docker)
• Experience managing cloud operations for reliability, scalability, and security in GCP/AWS
• Experience recruiting, hiring and onboarding engineering talent
• Strong sense of responsibility; driving initiatives from inception to completion
• Proven experience as a Lead Engineer or similar role.
• Strong knowledge of software development principles, methodologies, and practices.
• Excellent communication and interpersonal skills.
• Ability to effectively manage and prioritize multiple projects and tasks.
• Experience in the Information Technology and Services industry is a plus.

• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry!
• Fast moving, challenging and unique business problems
• International work environment and flat organization
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire

A.  Qualifications:

• Minimum education: SMK (Vocational High School) in Electrical Engineering, D3 Electrical, or S1 Electrical Engineering
• Strong and adequate physical condition
• Maximum age of 30
• Expertise in low and high voltage electrical systems and electronic equipment
• Proficient in handling generators, main panels, electrical network installations, also create or develop electrical systems also blueprints.
• create, calculating and develop electrical schematics (wiring diagram, SLD, Electrical Block Diagram), as well as maintenance and repairs
• Able to work both in a team and individually
• Able to work under pressure
• Willing to handle tasks outside of electrical work that are part of the FEM (Facility, Equipment & Maintenance) division
• Willing to work in shifts and available for on-call duty outside of normal working hours
• Interview will be conducted online
• Male applicants only
• Must be domiciled in the Subang area, West Java (Prioritize for Pusakanagara, Sukra, Pamanukan, Compreng, Bojong, Ciasem and surrounding)

Preferred Qualifications:

• Strong understanding of electrical theory and practice
• Knowledgeable in electrical distribution panel assembly
• Proficient in using AutoCAD software
• Minimum of 3 years of experience
• Possession of a professional engineer certification or relevant professional qualification certificate is highly preferred (LSP/BNSP or equivalent)
• Basic understanding of pump control systems and plumbing
• Familiarity with IP CCTV systems, door access, and other automation systems
• Holder of a valid SIM A (driver's license)

B.  Job Description:

Responsibilities include:

• Developing and adhering to technical specifications and electrical engineering standards
• Integrating electrical systems with other systems, such as machinery or software, to ensure seamless operation
• Diagnosing electrical system faults, proposing solutions, and performing repairs
• Ensuring on-site electrical engineering practices comply with safety regulations and industry standards
• Repairing electrical panel boxes and cable connections
• Conducting regular inspections and general electrical maintenance

• Check and review shop drawings
• Calculate MEP requirement
• Site check and coordination
• Produce minutes of meetings

• Check and review structural document
• Calculate structural project
• Site checking with Deputy Manager
• Check shop drawings
• Produce minutes of meetings

• Responsible for assisting the Chief Engineer in the overall day to day operations.
• Conform and adhere to the policies & procedures and rules & regulations laid down by hotel in order to achieve the highest levels of uniformity and guest service.
• To supervise the upkeep and maintenance of all the equipment of the company.
• Any matter which may effect the interests of hotel should be brought to the attention of the Management.
• Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained for all safety provisions.

Design of offshore oil and gas production facilities by developing mechanical design concepts and drawings, performing mechanical calculations, reviewing and implementing mechanical design criteria, specifications, government regulations and industry codes.

Company Overview:

Ajaib, a leading Indonesian fintech company, is revolutionizing the financial landscape for retail investors. We are looking for a talented Android Engineer to join our dynamic team. This is an exciting opportunity to shape user experiences and drive innovation in our Android applications.

Key Responsibilities:

• Develop an intuitive and delightful experience for our Android platform
• Owning features through inception, design feedback, implementation, and launch
• Implement unit tests and functional tests for their tasks
• Compile and integrate changes with the project
• Collaborating with Product Designers, Product Managers, Backend Engineers, and Data Engineers
• Mentor and guide other engineers on contributing to the code base

• 2+ years of professional Android development experience

• Proficiency in Kotlin or Java, and Android framework necessary
• Deep understanding of reactive programming
• In-depth understanding of design patterns and their application
• Familiarity with end-to-end systems development life cycles
• Excellent analytical, decision-making, problem-solving, team, and time management skills
• Bachelor's degree in Computer Science, Engineering or related equivalent experience
• Familiarity with Kotlin, RxJava 2, Dagger 2, and other libraries in our tech stack.

What Makes your Application Stands Out: 

• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• You obsess with tracking performance via application instrumentation
• You are a strong advocate for governance on quick and stable build releases.
• Curiosity to understand how systems internally work, and hunger to continuously challenge the status quo of our tech stack.

Join us at Ajaib and be part of a team that's transforming the financial landscape!

About The Role

We are seeking a talented and experienced MEP Engineer to join our dynamic team. The ideal candidate will possess a strong understanding of mechanical, electrical, and plumbing systems, as well as a keen eye for detail and problem-solving skills. You will be responsible for designing, analyzing, and overseeing the implementation of MEP systems for various projects, including commercial, residential, hospitality, and industrial buildings.

Job Responsibilities

• Develop detailed MEP design drawings, schematics, and specifications
• Conduct load calculations, energy analysis, and system sizing
• Coordinate with architects, structural engineers, and other consultants to ensure seamless integration of MEP systems
• Calculate material requirements and prepare Bill of Quantities (BOQ)/ RAB
• Oversee construction activities to ensure compliance with design standards and specifications
• Perform site inspections and troubleshoot any technical issues
• Stay up-to-date with the latest building codes, industry standards, and sustainable design practices

• Bachelor's degree in Mechanical, Electrical, or Plumbing Engineering
• Min 3 years of experience in MEP design and engineering
• Proficiency in AutoCAD, Revit, and other relevant design software
• Strong understanding of building codes, such as SNI, IBC, and NEC
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Knowledge of sustainable design principles

Mastering building maintenance & structur, PLC and operate CNC Machine

Have knowledge AutoCad and Ms. Office

Able to speak in English

• Server Performance Monitoring: Proactively monitor server performance within a 24/7 environment to ensure systems are operating smoothly.
• Issue Resolution: Address and resolve server-related issues within specified timeframes in accordance with Service Level Agreements (SLAs).
• Troubleshooting: Identify and resolve server issues, including those related to the operating system and server applications.
• Documentation and Reporting: Prepare routine reports on server performance and status using Office applications (Excel, Word).

• Develop and provide tool / transferred toll/ back up tools to support from new toy development stage through running in production stage
• Ensure tools are running as quoted in the tool plan
• Review tool and part design for any modification
• Conduct mold trial, verify and release approval document to production.

1. Work with certain parties in Manufacturing and Regional Site to develop new product in accordance with regulation Global Regulation and International Toys Safety Regulation Standards.
2. Create quality testing standard method
3. Ensure and maintain company high level reliability on toy development to meet corporate requirement
4. Prepare certification package prior to product release to production
5. Responsible to cover some QC function to support smooth production operation.

1. Develop method and process for painted new toy production.
2. Lead for piloting new toy and ensure the process is proper based on methods, tools, layout and process buyoff.
3. Contribute on design tooling and machinery for painted part accessories of new toys to achieve
4. Improve automation technology within process engineering with focusing on safety, quality, reliability and productivity.

• Mengevaluasi efektivitas teknologi, perangkat lunak, atau peralatan dan mesin yang digunakan saat ini untuk meningkatkan produktivitas dan kualitas teknologi terkait.
• Menganalisis prosedur dan praktik yang diterapkan saat ini untuk mengidentifikasi area yang memerlukan perbaikan.
• Berkoordinasi dengan tim teknis untuk membuat atau update sistem, perangkat lunak, atau peralatan lainnya.
• Menetapkan jadwal dan deadline tim untuk setiap project agar dapat mencapai target.

• Design and implement customized CCTV systems based on client requirements.
• Install, configure, and maintain CCTV cameras and related equipment.
• Conduct site surveys, assessments to determine optimal camera placement.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.
• Integrate CCTV systems with other security systems, such as access control and alarm system and Building Management System.
• Provide technical support and troubleshooting for clients' CCTV systems.
• Perform regular check partner and discuss about system maintenance and upgrades to ensure optimal performance.
• Document system designs, configurations, and maintenance records.
• Train clients/ partners on the operation and maintenance of their CCTV systems.
• Stay up-to-date with the latest advancements in CCTV technology.
• Collaborate with Partner engineers and technicians on projects as needed.
• Ensure compliance with industry standards and regulations.
• Provide excellent customer service and maintain positive client relationships.
• Responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.

Your Career

As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud. This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development.  As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process.

While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.

Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position in any number of cities across the US based on business needs. Our SEs are among the best in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customer’s environments.

Your Impact

• Learn the technical aspects and business value of Palo Alto Networks products
• Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
• Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program
• Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
• Develop presentation skills and understanding of business and technical discovery methods
• Ensure ongoing customer success, support, and adoption of cybersecurity solutions
• Understand and effectively differentiate against our top competitors
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.)

Your Career

As an Associate Systems Engineer, you will join a cohort of recent college graduates for an immersion into Palo Alto Networks platform, automation, and cybersecurity across network, endpoint, and cloud. This program includes up to 24 months of formal technical instruction with hands-on labs, both group and individual projects, technical study, and professional skills development.  As you advance through the program, you will be placed with various sales engineering teams to learn how to support customers during the pre-sales process.

While ramping on the Academy development track you will work alongside other SE teams to learn and support the other critical work with customers within the presales process. As part of your development, you will work as a technical advisor in tandem with our sales and channel partners on customer engagements, establishing relationships with customers with the goal of helping them ensure each day is more secure than the one before.

Upon completion of the program, you will have gained proven technical and professional skills, shown qualification across multiple certifications, and rotations with senior SEs to take on a field SE position in any number of cities across the US based on business needs. Our SEs are among the best in the cybersecurity industry, with a deep technical understanding of cybersecurity products, integrations, and the critical cyber threats facing our potential customer’s environments.

Your Impact

• Learn the technical aspects and business value of Palo Alto Networks products
• Develop the skills necessary to propose cybersecurity solutions comprised of Palo Alto Networks products
• Establish yourself as a trusted team member to Technical Solutions leadership and colleagues while contributing to sales wins throughout the program
• Architect and propose solutions that address the identified cybersecurity problems in each customer’s unique environment
• Develop presentation skills and understanding of business and technical discovery methods
• Ensure ongoing customer success, support, and adoption of cybersecurity solutions
• Understand and effectively differentiate against our top competitors
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (SASE, XDR, public cloud, security, networking, etc.)

• Design and develop services that deliver impact every day
• Operate and maintain highly scalable services
• Provide support on issues reported by CX that need support from engineer side
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity
• Continuously improve code quality, product execution, and learning experience
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution
• Solve challenging financial access problems in Indonesia by using cutting-edge technology
• Making sure all service delivery is scalable and secure

• Fast learner & good analytical thinking

• Have a strong technical knowledge in Go-Lang, and are capable of learning quickly (like, really fast)
• Have exposure to architectural patterns of high-scale web application, Clean Architecture and TDD
• Have experience with distributed storage and database systems, including SQL or NoSQL
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis
• Good communication skill, team player and comfortable working with a cross-functional team
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership
• Have built a high traffic application is a plus

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

1. Melakukan survey lokasi pemasangan sistem PLTS dan memberikan laporannya kepada atasan, manajemen dan pihak distributor.
2. Menganalisa dan mendesain konstruksi system PLTS dari project potensial dan yang sedang berjalan.
3. Menyusun Bill of Quantity (BOQ) sistem PLTS.
4. Melaksanakan simulasi sistem PLTS menggunakan PVSyst dan memastikan tidak terdapat error dan hambatan lain dalam desain.
5. Membuat desain 3D dan DED detailed engineering designs (sesuai permintaan developer) pada perancangan sistem PLTS menggunakan aplikasi i.e. Sketch up dan Autocad.
6. Memastikan Instalasi PLTS sesuai rancangan yang telah di mendapat Approval dari Developer.
7. Turut terlibat dalam tahap commissioning, menyiapkan dokumen hand-over sesuai standar yang telah ditetapkan oleh developer; Melaksanakan Operation and Maintenance (O&M) sistem PLTS di proyek tersebut secara reguler paska commissioning.
8. Mengecek item dan jumlah peralatan yang akan di instalasi dan paska instalasi untuk memastikan kodisi nya layal pakai dan tepat jumlah nya.
9. Menjalankan tugas lain yang diberikan oleh atasan langsung yang berkitan dengan jabatan ini.

1. Establish proven method of new product which can be produced in Mass production
2. Involve in molded part and accessory development.
3. Establish and release internal documents to support the product specification until material procurement

The Security Operations Engineer is responsible for the deployment, configuration, management, and maintenance of security solutions in our organization, ensuring that the organization's security systems are functioning correctly and that any vulnerabilities are identified and addressed. You will work closely with your IT colleagues to ensure that security is integrated into all aspects of the organization's infrastructure and act as guardians of the IT estate. 
 

Responsibilities 

The responsibilities of the Security Operations Engineer include: 

• Deploying and configuring security solutions such as firewalls,intrusion detection systems, and antivirus software 
• Monitoring security systems to identify and respond to security incidents 
• Conducting vulnerability assessments and penetration testing 
• Developing and implementing security policies and procedures 
• Investigating security incidents and developing remediation plans 
• Providing technical guidance and support to other IT professionals 

Deskripsi pekerjaan :

• Mempelajari dan menguasai produk Perusahaan berikut sistem operasi yang digunakan
• Melakukan implementasi produk termasuk setup system, training dan supervisi kepada klien
• Melakukan implementasi di project dalam/luar kota/negeri secara teratur
• Membuat laporan pertanggungjawaban atas hasil implementasi yang dikerjakan
• Menjaga hubungan baik dengan client/customer

• Design, develop, and maintain data pipelines, ETL processes, and data warehouses.
• Ensure data quality, integrity, and reliability throughout the data pipeline.
• Work with GCP services such as Google Cloud Storage, BigQuery, Dataflow, and Pub/Sub to architect and implement scalable and efficient data processing solutions.
• Monitor and troubleshoot data pipeline issues.
• Implement security and access controls to protect sensitive data and ensure compliance with data privacy regulations.
• Document data processes, data flows, and architectural decisions.