Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and soft..
Procure, configure, track and maintain all IT assets and devices, not limited to computers/laptops, networks/routers, printers, mobile phone and software(s) for all employees according to company standard.
Establish vendor engagement, pricing and purchase SLA.
Set up IT assets and maintenance system to ensure ticketing, SLA, up to reports.
Responsible for monitoring and troubleshooting all hardware and software available in the company through both remote and face to face support of laptops, monitors, printers and telecommunication products.
Set up and maintain the company network system, the company internal telephone system and not limited to customer service, tele sales and other department’s equipment(s).
Be the person in charge for ISO 92000 in regards to IT & Data Security.
Partner with the HR Team to support our onboarding-offboarding process and liaise with vendors relating to company emails, website domain, internet and other IT related supports.
Minimum Bachelor Degree in Computer Science/ Information Technology or any related major.
Have 3 - 5 years experiences as IT Support/ Helpdesk
Excellence in problem-solving and troubleshooting skills
Excellence in communication and interpersonal skills
Have attended technical tools training (such as helpdesk software)
