Total 4 quality assurance manager job vacancies in Education / Training category in Samarinda, Samarinda City

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do, but not limited no:

Research and Product Development (R&D): 

• Conducting research to develop new products based on aren (sugar palm). 

• Improving the quality of existing products through innovation in materials or production processes. 

• Testing and validating new formulas for large-scale production. 

• Preparing technical documentation for new products, including specifications and production guidelines. 

Quality Control and Assurance (QC): 

• Ensuring that raw materials, semi-finished products, and finished products meet established quality standards. 

• Performing routine inspections during the production process to ensure compliance with SOPs. 

• Testing the final product physically, chemically, and microbiologically (if necessary). 

• Preparing inspection and testing reports, identifying issues, and providing recommendations for improvements. 

Standard Compliance and Application: 

• Ensuring adherence to quality standards such as SNI (Indonesian National Standard), BPOM (Food and Drug Supervisory Agency), HACCP (Hazard Analysis and Critical Control Points), and GMP (Good Manufacturing Practices). 

• Monitoring the implementation of hygiene and food safety procedures in the production area. 

Team Collaboration: 

• Coordinating with the production team to ensure smooth processes in product development and quality control. 

• Providing training to employees on SOPs related to quality and new product innovations. 

• Minimum education of a Bachelor's degree in Food Technology, Chemistry, Biotechnology, or a related field. 

• At least 2 years of experience in R&D and/or QC, preferably in the food industry. 

• Understanding of principles and regulations related to food safety, such as HACCP, GMP, SNI, and BPOM. 

• Ability to multitask in handling both R&D and QC functions simultaneously. 

• Analytical, detail-oriented, and able to quickly resolve quality issues. 

• Skilled in using basic laboratory testing equipment for material and product analysis. 

• Able to collaborate with the production team and provide technical guidance. 

• Capable of calculating COGS (Cost of Goods Sold) for new products. 

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives for example by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. Working within our function departments, you would be supporting all of our businesses.

We are looking for a qualified HR business partner to oversee all human resources operations and ensure they’re aligned with our business goals. Our ideal candidates should have solid experience with HR practices and employee management. You will communicate with the board of directors and with senior managers to express new ideas and suggest solutions, considering budget limitations and our company culture. Ultimately, you should be able to act as a consultant on human resources management and organizational changes.

Responsibilities

• Identify appropriate training needs development and business strategy by creating a Training Need Analysis (TNA).
• Design, both internally and with external vendor training, solutions to meet training needs. This can be in the form of coaching, classroom training, 1 on 1 session, on the job training and e-learning.
• Reviewing the training that has been carried out and making improvements to TNA next (PDCA).
• Ensure that the training budget is used effectively and training expenditures do not exceed the specified budget.
• Provide support and direction to leaders regarding matters related to Learning and Development.
• Prepare and coordinate the preparation of career planning and succession plans together with the Regional Sales Manager (RSM), Sales Director (SD) and Sr. Marketing Manager.
• Provide recommendations to RSM, SD and Sr. Marketing Manager in progress career development such as promotion, transfer, demotion and training programs regarding the PDR results.
• Collaborate with Industrial and Employee Relations Officers in developing programs that can foster and increase a sense of togetherness and strengthen teamwork.
• Helping RSM, SD and Sr. Marketing Manager in following up on the action plan which was made based on the results of the YVC survey.

1. S1 Management/Psychology/Finance/Business Administration (or any related major)
2. Have min 4 years of experience as an HR Generalist or as a trainer.
3. Excellent in English both Verbal and Written
4. Good communication skills (verbal and written) at all levels
5. Have the ability to design and create various types of training
6. Have knowledge of budget preparation and management
7. Understand strategy and business processes
8. Ability to make presentations
9. Ability to provide coaching
10. Ability to work with little supervision
11. Have skills in providing solutions (problem-solving)
12. Having knowledge of HR Strategy/Processes (Talent Attraction, Development, and Retention)

• Basic Salary
• Allowance
• Performance Bonus
• Career path

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

The purpose of the role is to design, deliver and execute an effective training plan across all Dyson retailers, the front-line team and demonstrators (Experts & Stylists) covering all aspects of product knowledge and ‘why Dyson’ sales skills. Accountability for training budget and team management.

Description of Duties:

Deliver internal training and education on all new and existing products, to support the development, knowledge and engagement of Dyson products within the front-line teams (Experts/Stylist, Retail activation team, and NAM Team)

• Develop and deliver comprehensive training sessions on new and existing products to ensure knowledge, engagement and enthusiasm is transferred
• Develop, apply and facilitate an engaging annual calendar of training sessions for line managers across retail, customer care and commercial functions to build core line manager skill sets of performance management training, development plan delivery and giving and receiving feedback.
• Coach, deliver constructive feedback and ensure a high level of product knowledge and sales skills are embedded and transferred to front line teams
• Adapt, develop and execute the Training programmes for Dyson and Retailer´s sales staff.
• Work with external providers to develop Training programmes that build the capability of our Sales Team
• Apply Dyson materials to functional environments to ensure relevance and impact e.g. role play materials suitable for engineering and retail environments where the performance conversations can be tougher and done through remote working.
• Prioritize remote teams of retail and customer care where existing gaps are greatest and team sizes largest.
• Support core commercial teams where first line management roles are common and line manager skill set may not have been broad or deep.
• Develop role play materials to drive a culture of giving and receiving feedback and influence functional leaders to prioritise this as a top-down behavior.
• Develop strong relationships with HR Business Partners, individuals and understand processes within the market to support facilitating relevant sessions and ensure visibility of activity and desired outcome.

The purpose of this role is to work collaboratively with our National Account Team, District & Area Managers and Marketing to develop annual strategies per retailer and per category and create annual content.

• Build and foster a strong Experts (Sales Advisors) and Stylist (Beauty/Hair Sales Advisors) community by delivering and executing impactful and inspiring training for our Experts and Stylists community.
• Collaborate with the marketing team to prepare visuals and guidelines that are locally relevant and compliance with Dyson standards.
• Ensure Dyson Perfect demo is well executed in stores working closely with trade marketing.
• Be the voice of the market into global training meetings, stay update on the new technology and available Dyson resources.
• Visit stores at least on a bi-monthly basis to ensure perfect demo is executed – regular travel is required.

Deliver external training sessions to retailer store staff, driving Dyson brand advocacy and enhancing their ability to sell Dyson products.

• Plan, design and deliver training through ‘Dyson or retailer academies’, increasing their product knowledge, awareness of the brand and help them deliver the ‘why Dyson’ message.
• Liaise with Marketing and the retailer to produce materials for store staff to be used in conjunction with training sessions and ways of selling to drive advocacy.
• Plan focused training sessions in line with market activity to support Dyson plans.  Provide training tools to enable excellent sales execution.

Provide a comprehensive induction program to ensure all new colleagues are equipped with the knowledge and tools to excel within their roles

• Deliver comprehensive inductions to all new colleagues.
• Periodically evaluate the induction program and recommend changes to drive enthusiasm, knowledge and passion for the brand.
• Develop methods to test knowledge and ensure the induction structure provides opportunity to learn about the products.

Develop new training platform utilizing latest technology in order to have continuous engagement and longer lasting impact of face-to-face training sessions and enable fast sharing of best practices.

Requirement: (Experience, Knowledge & Skills)

• Experience in working with and understanding electrical retailers
• Experience in working with and understanding beauty retailers or beauty brands other than Dyson (essential)
• Relevant qualification and experience in training delivery (essential)
• Previous soft sales skills training delivery (listening / questioning and closing)
• Training design and delivery in large, matrix organizations where engagement of multiple stakeholders is required
• Fluency in verbal and written communication skills in English
• Excellent organizational and planning skills
• Presentation skills – able to present confidently in front of  varied audiences
• Ability to work in a fast-paced and challenging environment
• Team player leading by example
• Adaptable/flexible – able to multi-task
• Budgetary planning
• Ability to travel across the country to attend meetings and training events
• Drive and motivation

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• Ensure accurate reporting of new joiner training provided by trainers.
• Deliver refresher training to existing employees and ensure proper documentation.
• Maintain and update the schedule for refresher training sessions.
• Regularly review and update training materials on a monthly basis.

• Bachelor's degree or equivalent experience required, with a preference for backgrounds in finance, banking, or related fields.
• At least 2 years of valuable experience as a Trainer or QC to our dynamic team.
• Ignite your passion for the financial technology industry.
• Showcase proficiency in Microsoft Office, Google Sheets, and Google Drive.
• Elevate your career with effective coaching, facilitation, and team-building skills.
• Strong communication and presentation skills, ensuring your ideas resonate and inspire.
• Harness your strong analytical skills to drive impactful results.
• Craft compelling narratives with proficient writing skills, showcasing your ability to articulate ideas clearly and persuasively.
• Fluent in both Bahasa and English (is preferred).