Total 122 systems engineer job vacancies in Engineering category in Indonesia

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu)
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik

You will implement the daily work schedule, to handle planned maintenance and respond to guest requests and emergency situations and to check air conditioning, water, fire safety systems of the hotel and maintain them according to required standards as well as to work with other operational departments in the effective performance of their duties. You are responsible for ensuring that all the engineering and maintenance activities of the hotel are conducted to the highest professional standards at all times, with guest comfort and safety being the highest priority.

You will manage the Engineering department, ensuring the efficient running of the all hotel facilities, including all fire and life safety equipment and systems. It will be your responsibility to plan and manage all preventative maintenance work, new projects, extensions, and renovations. You will be involved in preparing the Engineering budget for the property, and will provide the Engineering knowledge for the hotel strategic and operational plans. You will monitor energy usage in the hotel, and implement initiatives to conserve energy wherever possible.

The APAC Solution Delivery team is a customer facing technical arm for the field sales team interfacing with Enterprise customers and internal Product and Engineering teams. We are a customer-centric team developing innovative solutions for our customers by bringing our business and technical skills together. We are looking for a motivated technologist who is passionate about establishing innovative technologies in today's industries.

Responsibilities

• Work along-side account representatives and clearly communicate TeamViewer’s value proposition for Enterprise use cases.
• Deliver demonstrations of TeamViewer software solutions to customers and conduct training courses to our partners.
• Conduct discovery of customer's existing technical landscape with a keen eye to uncover their pain points, understand their requirements and propose solutions and services solving their needs.
• Have a keen eye for identifying different use cases applicable for TeamViewer solutions for the customer.
• Review and discuss solution’s technical architectures with customers and be their trusted technical advisor offering deep product expertise.
• Prepare responses to questionnaires and tenders from customers, working closely with TeamViewer's Product and Engineering teams.
• Work with our Professional Services team to properly scope requirements and schedules in proposals to clients.
• Represent TeamViewer at international events.
• Work with our Project Engineering Team to develop level-of-effort estimates to tailor deployments to meet customer requirements.
• Attend webinars and trade shows to showcase TeamViewer’s Augmented Reality solutions.

As a Senior Engineer Facility Utility supporting the Facilities Team, you will be trusted to work at the Batam Plant. In this role, a typical day will include:

• Understand the Project deliverables requirements based on International Standards; GMP/QSR US FDA, and ISO standards

• Deep Understanding of ISO 14644 cleanroom standard for medical device manufacturing

• Perform Coordinating, managing and investigations related to projects which may involve NCR, safety incidents and other investigations as necessary

• Manage all facility & utility activities under project such as URS, budgeting, raise PR/ PO, technical justification, prepare documents related to facility & utilities, vendor supervision, testing, commissioning as needed, end to end project management for facility & utility scopes

• Collaborate with other departments and generate technical documentation related to projects

• Facility-related projects implementation and execution within timelines and budget

• Working in accordance with the HSE Manual and documented procedures, and reporting HSE issues to the respective area owners

• Code of Conduct, HSE Policy and National HSE Standards are Implemented and respected

• Working together with Civil, electrical, utilities and clean room consultant to ensure clean room designed to meet the standard

WHAT YOU’LL BRING TO ALCON:

• Degree in Engineering (Civil, Electrical, Mechanical) or relevant field

• At least 3 years of experience working in a Pharmaceutical or Medical Device company with project transfer experience

• Knowledge of Pharmaceutical / Medical Device documentation standards (User Requirement Specification [URS], Validation Document [experience to write/prepare/ review], Change Request

• Proficient in communicating in English both verbally and written

• Experience on Automation Process Control, Automation Systems Maintenance, Equipment Maintenance, Failure Analysis, Hazards and Risk Control and Policy Management and Troubleshooting (Service and Repair) will be an advantage

• Knowledge in Microsoft Office Word, PowerPoint, Excel, Microsoft Project, AutoCad (Reading Technical drawing), 3D Modelling

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As an Equipment Engineer Supervisor supporting the Engineering Team, you will be trusted to work at the Batam Plant. In this role, a typical day will include:

• Responsible for providing technical support and continuous improvement in the Equipment Engineering/maintenance and ensuring the successful operation of manufacturing, safety, productivity, validation, and team goals/targets are met while in compliance to company implemented policy (internal/global Alcon quality procedure, HSE, DI, GDP, SOP, and 5S)

• Responsible for all machine PM execution and machine performance. Equipment Engineering, to coordinate with related departments to ensure all of PM can be executed as per the schedule plan with very minimum impact on productivity. Review all of PM procedures and effectiveness and efficiency

• Administer Equipment Engineering

  • Ensure proper on-site installations

  • Take charge of routine servicing teams and repair Teams

  • Assist in planning and tracking all maintenance works

  • Investigate root causes of equipment failures

• Manage Equipment Capabilities

  • Manage equipment monitoring relates to DT trending and performance

  • Implement solutions for equipment capability and monitoring

  • Manage all Preventive Maintenance should be executed as per scheduled plan with minimum impact on productivity and PM effectiveness

  • Adopt new technologies to improve the equipment system

• Confirm to management requirements

  • Enforce good safety /HSE culture and Maintenance practices

  • Maintain quality assurance systems related to equipment

  • Monitor Machines / Equipment performance data to establish good control parameter

  • Conduct technical presentations

• Contribute to Continuous Improvement

  • Lead continuous improvement projects

  • Lead working level community to explore opportunities for improvement project

• Influence Organization Development

  • Provide guidance to other

  • Develop a training program for staff

WHAT YOU’LL BRING TO ALCON:

• Degree in Engineering or relevant field

• At least 2 years of experience working in semi / full automated industrial environment as an Engineer

• Proficient in communicating in English both verbally and written

• Experience on Automation Process Control, Automation Systems Maintenance, Equipment Maintenance, Failure Analysis, Hazards and Risk Control and Policy Management and Troubleshooting (Service and Repair)

• Experience in working with the contractor and external vendor will be an advantage

• Knowledge in Microsoft office Word, Power Point, Excel, Basic Minitab, Data Trending.

Alcon Careers

See your impact at alcon.com/careers

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Main Function :

Responsible for the end-to-end development and deployment of AI models and applications, ensuring high-quality standards to deliver exceptional AI-driven products.

Qualifications :

• Bachelor's degree in engineering, computer science, or a related field.
• Proven track record in software design and the development of customer-oriented AI platforms.
• Minimum of 3 years of relevant experience as a Software Engineer, with a focus on AI development.
• Demonstrated expertise in at least 2 AI project portfolios.
• Strong hands-on experience with AI technologies, including machine learning frameworks and tools.
• Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.

1. Design and implement scalable AI solutions, enhancing products and services with a significant impact on customer experience, efficiency, and risk reduction.
2. Collaborate closely with cross-functional teams, including Product, Design, Business, and Marketing, to bring AI-driven products to market.
3. Ensure the code quality of AI models through comprehensive testing strategies.
4. Thrive in a fast-paced environment and demonstrate proficiency in agile system development processes.
5. Build, cultivate, and lead engineering teams to deliver high-quality AI software, aligning with strategic goals.

We are looking for an Chief Engineer who is highly motivated to work with our Engineering team for our Delonix Hotel Karawang.

Responsibilities

• Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.
• Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements.
• Leads the emergency response team for all facility issues.

• Experience at least 2 years solid experience in Engineering in the hospitality industry and must have experience as Chief Engineering,
• Good in English communication in both written and spoken.
• Strong leadership skills with an acute sense of good judgment and critical thinking.
• Excellent organization skills, analytical skills, tact, strong follow-up skills, and project management.
• Excellent interpersonal skills and good communication skills.
• Good knowledge of project construction and direct experience would be an advantage.
• Has the ability to analyze financial data, budgeting, and cost calculation for an effective return on investment.
• Bachelor’s degree in Engineering is required. Master's degree is desirable.

• Maintain and improve various internal frameworks, tools, and platforms relied by product engineering teams in their software development life cycle.
• Collaborate with product engineering teams to discover common problems and/or potential improvements, as well as building the solutions and/or the improvements.
• Collaborate with cross-functional central teams to ensure we have embedded relevant best practices and removed vulnerabilities in our backend systems.
• Conduct research and experimentation on new technologies, solutions, and practices to further optimize backend engineering to deliver business value.
• Provide support to product engineering teams on technology migration and transformation.
• Share your knowledge through documentation, knowledge base articles, blogs, and presentations.

• A degree in Computer Science or equivalent from a reputable university.
• Deep understanding of software engineering concepts, design patterns, architectures, and best practices.
• Deep understanding of continuous delivery concepts and best practices.
• Passion in software engineering and desire to continuously improve.
• Excellent analytical thinking and problem solving skills.
• Excellent research and experimentation skills.
• Comfortable working with the entire SDLC technology stack.
• Comfortable working with cross-domain, cross-functional, and international teams.
• Excellent verbal and written communication skills in English.
• Excellent project planning and management skills.
• Knowledge and experience in Go, Python, Bashcript and Node.js is a plus.
• Knowledge and experience in RDBMS and NoSQL databases is a plus.
• Knowledge and experience in GCP and On Premis Infrastructure is a plus.
• Knowledge and experience in Terraform, Python, Ansible is a plus.

• Design, implement, and maintain infrastructure as code using tools such as Terraform, Ansible, or CloudFormation.
• Automate the provisioning and configuration of infrastructure components.
• Implement and manage CI/CD pipelines for automating the build, test, and deployment processes.
• Ensure the scalability and reliability of CI/CD workflows.
• Experience with containerization technologies such as Docker.
• Orchestrate and manage containerized applications using Kubernetes or similar tools.
• Implement security best practices in the CI/CD pipeline and infrastructure.
• Ensure compliance with industry standards and regulations.
• Automate repetitive tasks and manual processes to improve efficiency.
• Scripting experience with languages such as Python, Bash, or PowerShell.

• Minimum of 5 years of experience in a DevOps role.
• Strong experience with cloud platforms such as AWS, Azure, or GCP.
• Proficiency in scripting and automation.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or Travis CI.
• Solid understanding of containerization and orchestration tools (Docker, Kubernetes).
• Knowledge of infrastructure automation tools (Terraform, Ansible).
• Familiarity with security best practices in cloud environments.

SHIELD is a device-first risk intelligence company. We are dedicated to helping organizations worldwide eliminate fake accounts and all malicious activity. Leveraging AI, we identify the root of fraud with the SHIELD Device ID and provide actionable risk intelligence in real time, helping all online businesses stop fraud, build trust, and drive growth. With offices in San Francisco, Miami, London, Berlin, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

We’re looking for a passionate and motivated Presales Engineer to partner with our Sales team in engaging prospective clients and ensuring SHIELD is the top vendor of choice. You will be responsible for driving successful business outcomes across a broad set of enterprise customers through your passion for discovery, needs identification, solution design and presentation, solution consulting and sales.

• Partner with the Sales Team to introduce SHIELD’s products and solutions to prospects
• Develop an understanding of the prospect’s needs and design high-quality presentations that meet their requirements
• Author comprehensive business and technical collateral
• Provide support to the Partner ecosystems in creating a best fit solution for prospects / customers
• Prepare and deliver product demonstrations emphasizing on the key values of SHIELD’s solution to prospects
• Understand the technical environment, technology landscape, business requirements and evaluation scope
• Be the trusted tech advisor for customers, partners and other teams

• Minimum Bachelor’s degree in Computer Science, Computer Engineering or related field
• Minimum 3 years of Technical Account Management, Sales engineering or Support engineering experience in the B2B enterprise Software / SaaS / payments industry
• Good knowledge in HTTP, JavaScript, RESTful APIs, JSON, OAuth and SQL
• Strong customer focus with an ability to manage multiple priorities and perform in a fast-paced work environment
• Excellent written and verbal communication skills to effectively communicate and present technical concepts to both technical and business audience

For a leading supplier of semiconductor assembly equipment we are hiring Mechanical Engineers for permanent on-site jobs in Germany/Austria/Europe. Willingness to relocate to Germany/Austria is required - we provide full visa sponsorship and relocation assistance.

Role & responsibilities

• contribute to technical solutions and actively participate in the product development process
• execute mechanical projects while adhering to project timelines, budget and quality standards
• apply mechanical design systems such as CAD software
• select appropriate materials for specific applications based on their mechanical properties
• integrate mechanical components into larger systems and ensure funcionality
• support manufacturing processes

• formal education of at least 2 years or an academic degree, ideally in Mechatronics, Mechanical or Electrical Engineering
• at least 2 years of relevant work experience
• knowledge of mechanical design, mechanical testing, system integration, manufacturing processes, machine design, ...
• Flexibility, independence and assertiveness
• Systematic, networked way of thinking, understanding of innovation
• Strong communication and teamwork skills
• Target-oriented work under pressure
• High level of commitment, good motivator and team player
• Very good command of English
• Prior knowledge of German is a plus, but not mandatory
• Willingness to learn German

• visa sponsorship if needed
• 13th + 14th salary every year (in June and December, you get double the payment)
• attractive compensation based on European market standards
• at least 5 weeks of paid vacation every year
• relocation assistance
• full social benefits such as European health insurance
• flexible working hours
• on-the-job training and continuous opportunities for learning and growth

For a leading supplier of semiconductor assembly equipment we are hiring Electrical Engineers for permanent on-site jobs in Germany/Austria/Europe. Willingness to relocate to Germany/Austria is required - we provide full visa sponsorship and relocation assistance.

Role & responsibilities

• Execute electrical projects in adherence to project timelines, budget constraints, and quality standards
• Designing electrical circuits and systems
• Usage of computer-aided design (CAD) software
• electrical testing and measurement
• PLC programming

• formal education of at least 2 years or an academic degree, ideally in Mechatronics, Mechanical or Electrical Engineering
• at least 2 years of relevant experience
• knowledge of circuit design, CAD software, microcontrollers, PLC programming, instrumentation and sensors, ...
• Flexibility, independence and assertiveness
• Systematic, networked way of thinking, understanding of innovation
• Strong communication and teamwork skills
• Target-oriented work under pressure
• High level of commitment, good motivator and team player
• Very good command of English
• Prior knowledge of German is a plus, but not mandatory
• Willingness to learn German

• visa sponsorship if needed
• 13th + 14th salary every year (in June and December, you get double the payment)
• attractive compensation based on European market standards
• at least 5 weeks of paid vacation every year
• relocation assistance
• full social benefits such as European health insurance
• flexible working hours
• on-the-job training and continuous opportunities for learning and growth

Just imagine your future with us…

At Aurecon, we see the future through a very different lens. Do you?

Innovation, eminence and digital are at the heart of everything we do. Are you excited about the future?

Are you driven by the opportunity to work on some of the most challenging and complex projects around the world and to learn from the best? We are.

Diversity is at the core of everything we do. We work together to create a culture based on respect, trust and inclusiveness. Our differences are what fuel our creativity.

What will you do?

In this position, you will join our growing Indonesia Built Environment business, where you will play an integral part in a team of highly skilled specialists that ‘bring ideas to life’ for our clients across all types of building and infrastructure projects.

We know the work we do is vital in assisting our world’s economic development and, it is the technical expertise and the depth of knowledge of our people that really sets us apart. Here are the key things you will do to ‘bring ideas to life’.

• Produce designs, documentation reports, proposals, and specifications, perform calculation and analysis to meet client requirements for projects of reasonable complexity. 

• Contribute to project planning. 

• Assume responsibility for planning and managing resources of small projects or parts of larger projects.  

• Performing clarification and technical meeting. 

• Execute feasibility studies, project definition, concept design, specifications, and design documentation

• Coordinating with drafter in term of drafting checking. 

• Providing design reviews of electrical project proposals.

• Assisting in the preparation of fee proposals, tenders, specifications etc.

• Assisting in tender evaluation for expressions of interest and capital works tenders, both technically and commercially.

• Complete analysis and design of power, lighting, lightning, earthing system, communications services.  

• Prepare submission procedures and design standards.

We know today’s complex challenges can only be solved through bringing together diverse teams of people from across our business, so there will be opportunities for you to apply your skills and creativity to projects in other geographies and markets.

What can you bring to the team?

Firstly, you will share our genuine passion for re-imagining engineering and be someone that actively pursues continuous learning to help shape the future. You will also need the following: 

• Required - degree in a relevant professional field

• 10+ years’ relevant professional/technical experience and/or specialization in buildings/industrial buildings

• Experience in Data Centre or Telecommunications is preferred but not mandatory

• Demonstrated leadership and team management ability

• High level engineering consulting and client management skills

• Experienced in the delivery of major and/or complex design projects to blue chip clients

• Excellent communicator (in both English and Bahasa) with well-developed commercial, analytical, and technical skills

• Sense-making communication skills, being able to explain complex engineering designs and solutions to non-technical audiences

• Experienced in delivering innovative and complex commercial building projects in a fast paced environment

• Experience or interest in managing projects from strategic and detailed planning, concept and detailed design

• Coordination and discussion with local power authority PLN

Our Aurecon Attributes define our way of being – they are a collection of qualities that makes us who we are. Individually and collectively, they unleash the true power of Aurecon, they make us stand out from the crowd and are critical to our success. We don’t expect you to have all eight of the attributes, but one that is unique to you. To find out what your key attribute is, take the test here.

Finally, we value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. Does that sound like you?

About Us
 

Headquartered in Australia, Aurecon is one of the leading international engineering, design and advisory company that brings vital engineering experience, technical capabilities, and design expertise to an extensive range of markets.

Over the last 85 years, our team of more than 5 000 experts located in 11 locations across the globe have collaborated with our clients and partners to reimagine, shape and engineer clever, innovative and sustainable solutions to solve some of the world’s most complex challenges.

In Asia, where the region is undergoing rapid transformation in areas of sustainability, digital and infrastructure, we lead by being innovative, flexible and nimble. We embrace design-led thinking – an approach that is guided by digital engineering, the user experience and sustainability – ensuring that the work we do is future ready and leaves a legacy for the next generation.

Think engineering. Think again.

Want to know more?

You can learn more about what it’s like to work at Aurecon by visiting the careers section of our website.

If you are intrigued or excited by what you have read, then we want to hear from you. Apply now!

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• Willing to live full time in Indonesia and travel 25% of the time.

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments
• Inquisitive, practical and passionate about technology and sharing knowledge
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention.
• Knowledge of Salesforce will be an added advantage.
• Knowledge of Bahasa Indonesia is a must.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

POSITION: LEAD SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Providing guidance and leadership to more junior members of the team
● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Certification in Linux administration
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 3 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset

● High proficiency in English (both written and verbal)
● Ability to work in a fast-paced environment
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

• Developing stunning user-facing features.

• Ensuring the technical feasibility of UI/UX designs.
• Optimizing application for maximum speed and scalability.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Backend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Has minimum 5 years of experience in the related field
• Fast learner & good analytical thinking.

• Advanced knowledge in NextJS or ReactJS.
• Used to with secure engineering
• Strong understanding and experiences in HTML, CSS, Javascript.
• Strong understanding of the latest UX/UI design trend.
• Strong understanding of user-friendly experience and interface, cross-browser compatibility, responsive design, general web functions and standards
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

Dedicated engineer for resolving reconciliation project and data integrity project. After that project will be assigned to Amartha Wealth Corporate Squad and Amartha Wealth Retail Squad for executing the roadmap and aiming for OKRs.

Job Description

• Design and develop services that deliver impact every day.
• Operate and maintain highly scalable services.
• Develop tools to improve the existing process, including infrastructure reliability, service performance, and developer's productivity.
• Continuously improve code quality, product execution, and learning experience.
• Coordinate across teams (Mobile, Frontend, DevOps, Data, Product, QA etc.) on planning and execution.
• Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• Fast learner & good analytical thinking.
• Advanced knowledge in (according to priorities) Go, Python, Java, or any other programming language, as long as you are capable of learning quickly (like, really fast).
• Have exposure to architectural patterns of high-scale web application.
• Have experience with distributed storage and database systems, including SQL or NoSQL.
• Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
• Good communication skill, team player and comfortable working with a cross-functional team.
• Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

1. Design, develop, implement and maintain efficient and reliable PHP applications
2. Participate in full stack development.
3. Perform analysis and articulate solutions.
4. Design underlying engineering for multiple product offerings supporting a large volume of end-users.
5. Develop project plans with task breakdowns and estimates.
6. Collaborate with cross-functional teams to define, design, and ship new features
7. Solve a variety of complex problems and figure out possible solutions, weighing the costs and benefits.
8. Contribute to all phases of the development lifecycle
9. Follow industry best practices, coding standards, and security measures
10. Perform other duties as assigned

• PHP, RDBMS, SQL is mandatory, preferred if knowledge of both PHP and Node.js stack
• Requires proficiency in both front-end and back-end development
• Javascript & CSS proficiency.
• Python / SHELL Scripting will be an added advantage.
• LINUX / UNIX familiarity, Zend framework familiarity will be an added advantage.
• Beginner / Intermediate level Cloud hands-on experience.
• AWS / GCP will be an added advantage
• Good problem-solving skills and attention to detail
• Excellent communication and teamwork skills
• Minimum 3 years experience

• Competitive salary
• Flexible work arrangements
• Professional development
• Collaborative and inclusive culture
• Generous leave policy

• • Developing stunning user-facing features.
  • Ensuring the technical feasibility of UI/UX designs.
  • Optimizing application for maximum speed and scalability.
  • Continuously improve code quality, product execution, and learning experience.
  • Coordinate across teams (Mobile, Backend, DevOps, Data, Product, QA etc.) on planning and execution.
  • Solve challenging financial access problems in Indonesia by using cutting-edge technology.

• • Fast learner & good analytical thinking.
  • Advanced knowledge in NextJS or ReactJS.
  • Used to with secure engineering
  • Strong understanding and experiences in HTML, CSS, Javascript.
  • Strong understanding of the latest UX/UI design trend.
  • Strong understanding of user-friendly experience and interface, cross-browser compatibility, responsive design, general web functions and standards
  • Have a systematic problem-solving approach and knowledge of algorithms, data structures, and complexity analysis.
  • Good communication skill, team player and comfortable working with a cross-functional team.
  • Have a passion for learning, improving and contributing to projects with a strong sense of ownership.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
  Writing infrastructure code using Terraform.
  Site Reliability Engineering practices and incident management.
  Building and managing both Windows and Linux servers in cloud environments.
  Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• Only Indonesian may apply

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).