Total 108 Engineering job vacancies in Sedayu City, Jalan Boulevard Raya, Blok E Nomor 2,

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

•Pendidikan Min. S1 (Diutamakan Teknik Komputer)

•Memiliki pemahaman yang baik dalam Administrasi server Window

•Memiliki Pemahaman dalam Pemrograman Wonderware Intouch

•Memiliki pengetahuan yang mendalam tentang bahasa C++: logika pemrograman, struktur data array, dan konsep OOP (pemrograman berorientasi objek), pengkodean program C#, intouch

•Administrasi, bahasa server SQL

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Work in collaborative, value-driven teams and customer-first mindset to build innovative platforms. 

• Use and improve continuous delivery practices to deliver high-quality software that scalable, reusable, reliable, robust and secure 

• Efficiently utilize and improve DevSecOps tools and practices to build and deploy software 

• Analyze and organize raw data. 

• Build data systems and pipelines. 

• Evaluate business needs and objectives 

• Combine raw information from different sources and data types. 

• Explore ways to enhance data quality and reliability. 

• Develop analytical tools and programs. 

• Collaborate with data scientists and architects on several projects. 

• Bachelor’s degree in Computer Science, IT, or related major. 

• Min 2 years of experience as data engineer with strong capabilities in development languages like phyton, SQL or others. 

• Well experienced in build and manage ETL process for data transformation, quality and reliability. 

• Well experience in building data platform based on server cluster such as Hadoop, Spark and Kafka and using any of the major CSPs (AWS, GCP or Azure). 

• Ability to deliver high-quality, well-tested, reusable, secure code and follow INDICO CI/CD pipeline. 

• Strong in technical expertise with various data sources & types. 

• Having Data engineering or Cloud certification is a plus. 

• Filing document all invoice for export and domestic market
• Filing all sales documents
• Input sales order and sales invoice to accurate system
• Input Backlog order
• Coordinate with accounting staff about checking document invoice
• Labelling carton box by wearing kanban customer
• Prepare AP list for all customers

• Prepare, devise and regulate procedure (SOP) for accounting and Tax
• Create and analyze projected income tax payable.
• Controlling monthly and annual tax compliance
• Create and control the preparation of the transfer Pricing Documents.
• Assist Tax Audit Requirements and oversee the process.
• Follow and study the development of laws and regulations related to taxation and accounting standards.

1. Issued PO to supplier
2. Receiving and checking document Purchase Request (PR)
3. Negotiate with Supplier regarding price, delivery time and term of payment
4. Supplier Selection
5. Ensure delivery of goods or services in accordance with user requests and vendor confirmation
6. Request and check quotation from Supplier.
7. Cost Saving Monitoring.

Essential Job Functions:

• Mapping the potential resources in the context of greenfield development.

• Assessing the technical feasibility of the wind and solar project.

• Identifying and assessing the terrain characteristics, constraint, environmental and consequently land availability aspect during development and the process of acquisition.

• Designing and maintaining the quality of wind monitoring campaign, including procurement of the required sensors.

• Assessing and analysing measurement data from both met mast and remote sensing devices (e.g., SODAR/LIDAR).

• Conducting linear/WAsP modelling (wind) and PVSyst modelling (solar) as well as the integration and justification of technical losses and uncertainty.

• Conducting technical iteration along project phases.

• Producing proper relevant maps, reports, and presentations.

• Managing and reviewing the external technical studies conducted by third party.

• Verification of the site condition in liaison with the OEM/manufacturers.

Security Engineer – Governance 

We are looking for an experienced and knowledgeable IT Security Governance to join our Security Engineer team. You will be responsible for the management and advances of our security policies, standards, and procedures.  

Responsibilities:  

• Ensure the strategy and implementation of information security in accordance with the needs & applicable regulations  
• Develop an information security framework and architecture in accordance with the company's needs  
• Develop and maintain policies, standards, and procedures that support the information security framework in accordance with best practices and applicable regulations.  
• Actively identify, analyze, measure, provide control recommendations, and monitor follow-up on risk control & information security.  
• Carry out regular evaluations of the implementation of IT security management policies, standards, and procedures  

Requirements:  

• Bachelor’s Degree in Software Engineering / Computer Science / Information Technology / equivalent or relevant work experience.  
• Minimum 2 years experiences in IT industry  
• Familiar and able to implement and lead various best practices & regulations for IT Security & Cyber Security such as ISO 27000, CSA Star, CIS, NIST, GDPR, etc.  
• Familiar with Security compliance or assessment tools  
• Having experience implement ISO 27017 and 27018 is a plus point  
• Familiar with cloud environment is a plus point.  

This is a full-time hybrid role for a Full Stack Engineer at VOX ASIA / PT Indo Online Mitra Usaha. The Full Stack Engineer will be responsible for back-end and front-end web development, software development, and full-stack development. This role will be primarily located in Bandung, with the flexibility to work remotely.

• Back-End Web Development and Front-End Development skills
• Software Development and Full-Stack Development skills
• Excellent knowledge of C#, Asp.NET Webforms, Asp.NET MVC, ASP.Net Core, React.JS
• Experience in WEB.API, Web Services
• Strong problem-solving and communication skills
• Familiarity with Agile methodologies
• Knowledge of databases and SQL
• Knowledge of Multi-Tiers architecture, SOLID patterns, Dependency injection, IoC, Clean Code
• Fluent in English (B2 EU level)

• BPJS Health & Ketenagakerjaan;
• Income Tax covered by company;
• Legal Leave (12 days after 6 months, first year proportional);
• Private Insurance;
• Yearly Event.

Job Descriptions:

• Understanding best coding practices and designing thoughtful coding patterns.
• Analyzing problems and proposing an implementation to solve the issues.
• Troubleshooting problems in the field.
• Collaborating with peers to deliver high quality products on time.
• Leading and mentoring peers or a more junior position.

Requirements:

• Candidate must possess at least Bachelor's Degree in Computer Science, Information Technology, Electronic Engineering, or equivalent professional experience in software development.
• Have experience with a complete software development life cycle.
• Solid experience for at least 4 years in C# / C++/ Java is most preferable (the combination of these three is also acceptable).
• Demonstrated experience with system architecture review, OOP, and software programming in a team environment.
• Good grasps and used to best practices in programming.
• Committed to write a good quality and high performance code.
• Demonstrated good logical thinking as well as attention to details.
• Proactive, highly motivated. and strong team player with good ability to multi-task and re-prioritize as necessary.
• Demonstrate leadership, project management, and mentor experience.
• Excellent communication skills in English both oral and written.
• Applicants must be willing to work in Salatiga or Semarang or Bandung.

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu),
• Memastikan hasil pekerjaan dari tim sesuai dengan standar dan aman untuk digunakan,
• Memantau perbaikan mesin-mesin di bidang mekanik,
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance,
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik,
• Memastikan pemasangan mesin/peralatan dan fasilitas baru di bidang mekanik berjalan dengan baik,
• Memastikan pemeliharaan mesin dan fasilitas pabrik di bidang mekanik terlaksana sesuai jadwal,
• Menyediakan suku cadang/bahan baku dan peralatan kerja teknik,
• Memonitor perbaikan/pemasangan terhadap mesin dan fasilitas pabrik.

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

Responsibilities:

• Compile and analyse costing reports, COGS, as well as verification of supporting documents.
• Analyse Bill of Materials accuracy, COGS efficiency, as well as cost process compliance.
• Provide assistance to the organization in preparing budget process.
• Prepare, devise, and regulate procedure (SOP) for establishing unit cost of products and inventory control.
• Create and analyse projected income tax payable.
• Create and control the preparation of the transfer Pricing Documents.

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu)
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik

At Kartu Prakerja, we are seeking a skilled QA Engineer to join our team. As a QA Engineer, you will play a crucial role in ensuring the quality and reliability of our systems and applications. You will work closely with our software engineering team to design and execute test plans, identify and report bugs, and ensure the overall functionality and performance of our products.

Responsibilities:

• Develop and implement test strategies, plans, and procedures
• Create and execute testing scripts and scenarios
• Identify, record, and track bugs and issues
• Collaborate with cross-functional teams to analyze and resolve quality issues
• Perform manual and automated testing as necessary
• Stay up-to-date with industry best practices and tools

• Bachelor's degree in Computer Science or a related field
• Previous experience as a QA Engineer or similar role (Min 2 Years)
• Strong knowledge and understanding of software QA methodologies, tools, and processes
• Proficiency in SQL
• Proficiency in API testing with Postman or similar tools is highly desirable.
• Experience with manual and automated testing
• Familiarity with bug-tracking systems and version-control tools
• Excellent analytical and problem-solving skills
• Strong attention to detail
• Good communication and collaboration abilities

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

• Maintain and improve various internal frameworks, tools, and platforms relied by product engineering teams in their software development life cycle.
• Collaborate with product engineering teams to discover common problems and/or potential improvements, as well as building the solutions and/or the improvements.
• Collaborate with cross-functional central teams to ensure we have embedded relevant best practices and removed vulnerabilities in our backend systems.
• Conduct research and experimentation on new technologies, solutions, and practices to further optimize backend engineering to deliver business value.
• Provide support to product engineering teams on technology migration and transformation.
• Share your knowledge through documentation, knowledge base articles, blogs, and presentations.

• A degree in Computer Science or equivalent from a reputable university.
• Deep understanding of software engineering concepts, design patterns, architectures, and best practices.
• Deep understanding of continuous delivery concepts and best practices.
• Passion in software engineering and desire to continuously improve.
• Excellent analytical thinking and problem solving skills.
• Excellent research and experimentation skills.
• Comfortable working with the entire SDLC technology stack.
• Comfortable working with cross-domain, cross-functional, and international teams.
• Excellent verbal and written communication skills in English.
• Excellent project planning and management skills.
• Knowledge and experience in Go, Python, Bashcript and Node.js is a plus.
• Knowledge and experience in RDBMS and NoSQL databases is a plus.
• Knowledge and experience in GCP and On Premis Infrastructure is a plus.
• Knowledge and experience in Terraform, Python, Ansible is a plus.

We are looking for a talented and experienced Senior Software Development Engineer in Test to join our team at Moladin Financial Services. As a Senior Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• More than 4 years of experience in software testing, with at least 2 years in software test automation.
• Expertise in web and mobile application testing using test automation frameworks such as Cypress or WebdriverIO.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Basic knowledge of Javascript and SQL.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.
• Prior experience in the financial services industry is preferred.

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Experience in automation testing using frameworks such as Cypress, WebdriverIO, Playwright, MochaJs, ChaiJs, Jest, RestAssured, and Selenium.
• Able to perform SQL Query syntax Select and Join.
• More than 2 years of experience in software testing, with at least 1 year in software test automation.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Demonstrate ability to do separation API Test and UI Test.
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.

We are looking for a talented and experienced Software Development Engineer in Test to join our team at Moladin Financial Services. As a Software Development Engineer in Test, you will ensure the highest quality possible of our software delivery by implementing and maintaining test automation scripts. Working alongside product managers and developers, you will also enhance our quality engineering process by identifying gaps and implementing solutions to address them. If you are passionate about software quality, have a deep understanding of test automation best practices, and thrive in a collaborative environment, we want to hear from you!

Responsibilities

• Design and implement comprehensive test plans and test cases for backend and frontend development.
• Improve and maintain automation test coverage to reduce manual effort during day-to-day quality engineering.
• Identify edge cases and ensure software robustness before production deployment.
• Work closely with product managers, designers, developers, and fellow quality engineers to design test suites.
• Be involved in the entirety of the software development journey right from the inception of new features.
• Create exhaustive documentation of test reports to provide complete visibility to the stakeholders.
• Mentor the team by having tech discussions and knowledge-sharing sessions.
• Actively contribute to the hiring and onboarding process.
• Own the quality of Moladin deliverables in the form of services, web applications, and mobile applications.

• Experience in automation testing using frameworks such as Cypress, WebdriverIO, Playwright, MochaJs, ChaiJs, Jest, RestAssured, Selenium
• Able to perform SQL Query syntax Select and Join
• More than 1 years of experience in software testing, with at least 1 year in software test automation.
• Familiar with test management tools such as Allure TestOps, JIRA, or TestRail.
• Demonstrate ability to do separation API Test and UI Test
• Exposure to the Agile development process, CI/CD tools such as Jenkins, and cloud infrastructure on Amazon Web Services or Google Cloud Platform.
• Knowledge of software performance and security testing is a plus.

Date Posted:

Country:

Location:

At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with API Security, Mobile/Application Security, Cloud Security
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

• Develop and oversee key performance indicators (KPIs) for security.
• Oversee service level agreements (SLAs) for security operations and create risk-based dashboards for reporting.
• Create and implement a comprehensive vulnerability management program, including managing activities related to vulnerability assessment (VA) and penetration testing (PT).
• Develop and implement security programs for network, server, and cloud environments, including onboarding processes and pre- and post-scanning activities.
• Conduct periodic configuration reviews based on CIS benchmarks.
• Manage the application security program by identifying and mitigating risks in collaboration with business application teams.
• Collaborate in managing the endpoint security, network security, and server security programs.
• Collaborate in managing the overall security operations management program.

• At least 3-5 years of documented work experience in security engineering.
• Prior practical knowledge of web, mobile, and cloud security.
• Hands-on experience in constructing and maintaining security measures such as firewalls, intrusion detection systems, antivirus software, authentication systems, content filtering, etc.
• Thorough understanding of IT infrastructure concepts across all layers, including Servers, Networks, End User Computing, and Cloud.
• Experience in designing and implementing risk-based information security programs.
• Hands-on experience in implementing standards such as ISO 27001, NIST, CIS, or equivalent.
• Hands-on experience in designing, implementing, and managing Data Leak Prevention programs.
• Hands-on experience in conducting application security assessments, both manual and tool-based.
• Gained solid understanding of OWASP, CIS, and NIST guidelines for application security.
• Experience in utilizing anti-malware solutions.
• Experience in designing security programs for cloud services, including IAAS, PAAS, and SAAS.
• Hands-on experience with native cloud security capabilities.
• Experience in implementing cloud security solutions like CASB.
• Excellent communication and presentation skills.
• Experience in collaborating with mid-level and senior-level management, with the ability to understand business processes and requirements.
• Understanding and effectively communicating security risks to core technology teams and business functions.
• Preferred certifications: CISSP, CCSP, CISM, ISO 270001 LI/LA.

POSITION: SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Linux knowledge considered an asset
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 2 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
● Flexibility to travel
● Ability to work in a fast-paced environment
● Proficiency in the English language both written and verbal
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

POSITION: LEAD SNOC ENGINEER

LOCATION: OFFICE BASED (JAKARTA)

JOB PURPOSE and Description

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, SMS fraud/spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group. 

Responsible for 24x7 NMS, Ticket management and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role Profile and Responsibilities:

The Employee’s Responsibilities shall include, but shall not be limited to:

● Providing guidance and leadership to more junior members of the team
● Respond to Customer’s requests and inquiries
● Real-time monitoring on the Network Monitoring System (NMS)
● Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
● Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
● Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
● Follow-up with responsible departments for resolving escalated/pending alarms.
● Logging of Tickets on the Ticketing System
● Updating of the Ticketing System with the latest progress on all tickets, follow-ing internal SOPs based on Industrial Standards
● Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
● Preliminary investigation, classification, and acknowledgement to the respec-tive clients, of all opened tickets as per SOP
● Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
● Escalating Tickets to relevant teams at 2nd Line
● Follow up on Opened Tickets Internally as per SLAs till resolution
● Updating Customers with progress as per SLAs
● Tickets Reports and Analysis on Daily, Weekly and Monthly basis
● Handling and assistance in the execution of Change Requests including sched-uling, process flow ownership, customer communication and execution
● Assistance in technical operations, maintenance, clients’ installations, and up-grades 24x7 activities, such as but not limited to:
    ● Assistance in UAT and migration
    ● System Health Monitoring

● Execution of minor / routine technical activates

● Degree in Computer Science, Information Technology, Engineering or equivalent
● Certification in Linux administration
● Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)
● Minimum 3 + years 24/7 NOC and Customer handling experience in IT, ISP or Telecom Operations
● Strong operational experience on Jira & Zabbix or other ticketing & NMS platforms

● Protocol analysis and troubleshooting hands on skills using protocol analyzers such as Wireshark 

● Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset

● High proficiency in English (both written and verbal)
● Ability to work in a fast-paced environment
● Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
● Able to work on his/her own initiative
● Willing to learn new technologies
● Interpersonal skills

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training
• Shift Work (based in office in Jakarta)
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.