Total 11 finance supervisor job vacancies in F&B / Tourism / Hospitality category in West Jakarta, West Jakarta City

DUTIES & RESPONSIBILITIES:

• Maintain good operational and relations within Plaza Senayan Food Court and other F&B area tenants.
• Handle tenants’ complaints and provide immediate solutions.
• Record and follow up material/work requisitions for operational needs.
• Check and follow up defects.

The F&B Supervisor plays a crucial role in ensuring the poolside bar facility's smooth operation and exceptional guest experience. The primary purpose of this position is to oversee all aspects of the pool bar, including managing the pool bar team, maintaining high-quality service standards, and creating a welcoming and vibrant atmosphere for guests. The Pool Bar Supervisor supervises the staff, trains and develops team members, and ensures efficient and timely service delivery. They collaborate with the food and beverage department to develop enticing poolside menus and innovative beverage offerings. Additionally, the F&B Supervisor monitors inventory levels, controls costs, and ensures health and safety regulations compliance. By providing attentive service, fostering a positive ambience, and ensuring guest satisfaction, the F&B Supervisor contributes to the overall success of the luxury hotel's pool bar and enhances the guest experience. 

About The Role

The Finance Hospitality will be focused on managing and overseeing the financial operations of our hospitality properties. Responsible for maintaining accurate bookkeeping, preparing financial reports, and providing in-depth financial analysis of each property. This role also manages outstanding accounts receivable (AR) and accounts payable (AP), as well as maintaining the cash flow of each property.

Job Responsibilities

• Maintaining bookkeeping of all financial transactions for the assigned property
• Prepare and present comprehensive financial reports and analysis
• Manage and monitor Accounts Receivable (AR) and Accounts Payable (AP)
• Ensure proper cash flow management for each property.
• Collaborate with the hospitality management and other departments to ensure financial accuracy and efficiency
• Calculate and report taxes accurately, ensuring compliance with tax regulations
• Prepare financial projections for new property

• Bachelor’s degree in Accounting, Financial Management, Economics, or a related field
• Requires a minimum of 3 years in a similar role, preferably at the assistant manager level or higher in the finance hospitality sector
• Must have a strong understanding of tax regulations, particularly in the hospitality industry
• Strong knowledge of financial reporting, bookkeeping, AR/AP management, and cash flow control
• Excellent analytical and communication skills
• Understanding of accounting principles and taxes
• Proficiency in using basic accounting software such as Microsoft Excel and Jurnal.id
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Enthusiastic about learning and growing in the accounting field

We are seeking a dedicated and detail-oriented Reservation Supervisor to join our team. In this role, you will be responsible for overseeing the reservations department, ensuring a seamless booking process and providing exceptional customer service to our guests.

Summaries of responsibilities:

• Oversee the daily operations of the reservations department to ensure smooth and efficient booking processes.
• Assist guests with their reservation needs, including changes, cancellations, and special accommodations.
• Provide exceptional customer service by addressing guest inquiries and resolving issues in a timely manner.
• Monitor room availability and rates, and accurately input and manage reservation data in the Property Management System (PMS).
• Work closely with the front desk, sales, and marketing teams to ensure seamless communication and guest satisfaction.
• Adjust rates and availability on OTA platforms as needed, based on demand and revenue management strategies.
• Analyze booking trends and provide recommendations to optimize revenue and occupancy levels.

• Past experience working in a similar role Minimum 1 year
• Proficient in PMS OPERA and OTA / B2B Extranet ( Must )
• Familiar with Channel Manager , Google suite and Microsoft Office
• Ability to work well in a team
• Excellent listening & communication skills
• Multitasking & organizational ability

AYANA Hospitality is looking for a motivated and detail-oriented F&B Supervisor to join our dynamic team. In this role, you will be a key player in managing our food and beverage operations, ensuring that every guest enjoys exceptional service and a memorable dining experience. Collaborating with the F&B Manager and team, you will help uphold our commitment to high standards and operational excellence.

Key Responsibilities:

• Supervise daily operations of all food and beverage outlets
• Train and develop staff to deliver top-notch service and maintain high-quality standards
• Ensure compliance with health and safety regulations
• Manage inventory and assist with ordering supplies as needed
• Handle guest inquiries and resolve complaints efficiently
• Assist in planning and implementing events and promotions

If you are passionate about food and beverage service and enjoy leading a team towards excellence, we encourage you to apply and be a part of our vibrant AYANA family.

• Proven experience as an F&B Supervisor or similar position
• Strong understanding of food and beverage management
• Exceptional leadership and team-building skills
• Comprehensive knowledge of service standards and guest relations
• Excellent communication and organizational abilities
• Ability to thrive in a fast-paced environment
• Proficiency in restaurant management software is an advantage

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

Restaurant Supervisor
(A New, Revamped Dining Experience by Michelin-star Chef)

Fairmont Jakarta is reopening one of its restaurants as an ambitious new establishment with a visionary goal of achieving Michelin star status. We aim to provide an exceptional dining experience that combines outstanding culinary artistry with impeccable service. As we embark on this exciting journey, we seek a dynamic and dedicated Restaurant Supervisor to help lead our team and set the standard for excellence.

The Restaurant Supervisor will be responsible for overseeing the daily operations of our restaurant to ensure an extraordinary dining experience for our guests. This role involves managing front-of-house staff, maintaining high service standards, and contributing to the development of our restaurant’s reputation as a top dining destination.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Supervise and coordinate daily restaurant operations, ensuring smooth and efficient service.
• Monitor and maintain high standards of cleanliness, organization, and presentation in all dining areas.
• Manage inventory levels, order supplies, and ensure proper stock rotation and storage.
• Greet and interact with guests, addressing their needs and concerns promptly and professionally.
• Oversee the quality of service provided by staff, ensuring it meets or exceeds standards.
• Handle guest complaints and feedback with tact and resolution, striving for complete guest satisfaction.
• Train, supervise, and motivate front-of-house staff, including servers, hosts, and bartenders.
• Create and manage staff schedules, ensuring adequate coverage for peak times and special events.
• Implement and uphold service protocols and standards
• Collaborate with the kitchen team to ensure seamless communication and coordination during service.
• Enforce company policies and procedures, including those related to employee conduct and operational practices.
• Maintain records related to safety inspections, employee training, and other compliance matters.

• Prepare and analyze monthly financial reports (PL Report, Balance Sheet & CF Report).
• Check all tax filings, tax reports and tax payments are submitted accurately and on time.
• Supervise tax planning in accordance with accounting rules, applicable tax regulations and legislation, and carry out updates on tax payments and reporting if there are material changes, so that they are in accordance with Budget Tax Planning.
• Check and analyze financial reports and Periodic Tax Returns every month and ensure the accuracy of financial reports and completion on time.
• Providing documents required during the audit of financial reports, supervising the implementation of storage of accounting files and documents by documenting, codifying and implementing orderly administration of accounting documents.
• Providing tax documents required during audits, and supervising the storage of tax files and documents by documenting, codifying and implementing orderly administration of tax documents
• Identify and mitigate tax risks on transactions
• Update related international tax & tax regulations

•Assists the Asst. Outlet Manager to manage the team

•Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z

•Ensures guest satisfaction, quality and high standards of service for customers

•Helps the point of sale attain profitable results

•Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

We are currently seeking a dedicated and experienced F&B Supervisor to join our team at AYANA Hospitality. As an F&B Supervisor, you will be responsible for overseeing the day-to-day operations of the food and beverage department, ensuring the highest level of service and guest satisfaction. You will work closely with the F&B Manager to uphold our standards of excellence and contribute to the success of our establishment.

Key Responsibilities:

• Assist in managing and supervising all F&B outlets and events
• Ensure smooth operation and coordination between front of house and back of house
• Monitor and maintain quality standards in service delivery and presentation
• Train and motivate staff to provide exceptional customer service
• Handle guest feedback and resolve issues in a professional and timely manner
• Assist with inventory control, ordering, and stock management
• Adhere to all health and safety regulations

If you have a passion for delivering exceptional dining experiences, excellent leadership skills, and a strong attention to detail, we would love to hear from you. Join our team and be part of an exciting journey with AYANA Hospitality.

• Proven work experience as an F&B Supervisor or similar role
• In-depth knowledge of food and beverage operations and service standards
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Good problem-solving and decision-making skills
• Ability to work under pressure and in a fast-paced environment
• Familiarity with restaurant management software is a plus

What you will be doing:

• Assists the Asst. Outlet Manager to manage the team
• Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target