Total 12 Others/Any product specialist job vacancies in F&B / Tourism / Hospitality category in Indonesia

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting in cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

As a B2B Partnership & Account Manager (IT Product Solution), you will be instrumental in fostering relationships with key partners and clients to promote our IT product solutions. Your role will be key in identifying opportunities, managing accounts effectively, and ensuring successful delivery of technology solutions that meet client needs.

What you will do but not limited to: 

• Identify and target potential B2B clients to present our IT product solutions and services. 

• Develop strategic partnership frameworks and lead negotiations to secure optimal agreements. 

• Conduct needs assessments to create tailored solutions for partners and clients. 

• Manage the end-to-end account lifecycle, ensuring a seamless experience for partners.

• Collaborate with technical teams to deliver high-quality product solutions and support. 

• Monitor account performance, generate reports, and provide actionable insights to management.

• Stay updated with technological advancements and market trends to advise clients effectively. 

• Bachelor's degree in Information Technology, Business Administration, or related fields. 

• Minimum 5-7 years of experience in B2B Partnership Management, Account Management, or IT product sales. 

• In-depth knowledge of IT product solutions and related services. 

• Proven ability to build and maintain business relationships with various stakeholders. 

• Exceptional negotiation, presentation, and communication skills.

• Strong analytical skills with a focus on driving results through data-driven decision making. 

• Experience in project management and working collaboratively with diverse teams.

• Self-motivated with a proactive mindset and the ability to work both independently and as part of a team.

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Culture programs
• Mental Health & Well-being program
• Various club and Engagement activities
• Anniversary Leave

• A Reconciliation Specialist is responsible for ensuring that financial records matchup between different sources (Revenue &Cash in).
• This involves identifying discrepancies, investigating the causes of the discrepancies, and reconciling the accounts to ensure consistency and accuracy.
• Reconciling end-to-end COD (Cash On Delivery) cash transactions starting from bank reports to back-endreports, providing outstanding COD Settlement reports weekly basis per vendor level, supervise and checking cash management based on delivered transaction number.

Some of your duties will include:

·        Monitor, control and coordinate related clinic operational related consumable and administration

·        Avoid delays in the review and approval of invoices submitted by contractors

·        Ensure that processes and reports reflect actual on-site conditions

·        Oversee all processes related to medical service administration

·        Facilitate smooth administration of billing and payments, ensuring reliable reports.

·        Collect, validate, process, and store billing data provided by contractors for services and purchases, including cashless transactions, back charges, Engro, purchases, contracts, access cardax, quotations, and others

·        Prepare and distribute weekly/monthly reports on invoices and billing

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.

Hi! We are looking for Office Facility & Management to help us maintain a secure and well-functioning work environment. You will work to check devices, structures and systems (e.g. fire alarms and air-conditioners) on a regular basis and identify needs for repairs and renovations. You will also need to conduct cost analyses when purchasing new systems or services. Moreover, you will liaise with cross-function department and internal stakeholders.

Responsibilities

1. Ensure workspace readiness according to company needs by:

• Creating and organizing cleaning duty schedules for the Office Assistant, Messenger, and Mailing team.
• Performing regular inspections of work areas on every floor to ensure cleanliness and tidiness.
• Arrange for regular maintenance of equipment and internal systems (e.g. cooling system, alarms, security cameras)
• Check rooms and furniture to identify needs for repairs or renovations

2. Conduct inventory and maintain stock of office supplies, including pantry items and stationery

3. Supervising the inventory of office and building access managed by receptionists

4. Reviewing and approving office parking access requests based on requirements

5. Prepare monthly reports using Excel and spreadsheets to track office expenditures

6. Arrange accommodations for tickets and hotels for every business trip

7. Serve as the point of contact for employee requests related to office supplies procurement, room reservations, and building overtime

8. Evaluate the performance of the Office Assistant, Messenger, and Mailing team

9. Conduct market research and compare costs and benefits when evaluating new vendors

10. Able to do office project such as Relocations, Renovations, and Layout/Fit out New Floor and New Buildings

11. Ensure compliance with health and safety regulations (K3)

• 1-2 years of experience in Office Management, Facility Management, or General Affair position
• Capable of managing tasks that demand orderliness, organizational skill, and meticulous attention to detail
• Excellent communication skills both written and verbal and ability to effectively communicate with diverse groups at both a general and technical level
• Demonstrated ability to supervise and manage a team of Office Assistants with decisiveness and a strong commitment to upholding high standards of office appearance
• Strong problem-solving skills to address facility-related issues promptly
• demonstrate integrity in the workplace through honesty and transparency of information
• Have strong responsibility by taking ownership on any given task
• Have Project Planning & Management ability to multitask effectively
• Proficient in completing administrative tasks and experienced in working with Microsoft Excel and Google Spreadsheets

• Supportive teammates.
• Health insurance benefits.
• Self development activities that support careers.
• Broaden your knowledge in financial investment.

Daily Woker - F&B Product.
You are at the heart of the hotel! As a F&B Enthusiast, you will take ownership of the food product every section, ensuring that our guests are provided with a delicacy food represent of Novotel Bandung, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you:

• Learning programs through our experienced team.
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

• Mastering all basic cooking method. 
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Clean & Maintain all Equipment within the food production area.
• Take the initiative to add a personalized experience for the guest.
• Take ownership of cleanliness area, guests’ privacy, belongings and security, while ensuring exceptional service.

PURPOSE OF THE JOB

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

MAIN RESPONSIBILITIES

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

• - Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.
• - Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

Some of your duties will include:

·        Responsible to manage all aspects of housekeeping and laundry operations within an organization and ensure the cleanliness, hygiene, and overall appearance of the facilities, providing a safe and comfortable environment for employees.

·        To maintain high standards of cleanliness and efficiently manage laundry services to support the smooth functioning of the organization.

·        Develop and implement housekeeping policies, procedures, and schedules to maintain cleanliness and sanitation standards in all areas of the facility.

·        Supervise housekeeping staff, assign tasks, and monitor performance to ensure efficient operations.

·        Coordinate and perform cleaning duties as needed, including dusting, vacuuming, mopping, and disinfecting surfaces.

·        Inspect and maintain cleanliness in restrooms, offices, common areas, and other designated spaces.

·        Manage inventory levels of cleaning supplies, equipment, and amenities. Place orders, maintain stock levels, and ensure proper storage and handling of cleaning materials.

·        Conduct regular inspections to assess the cleanliness and appearance of facilities.

·        Identify areas for improvement and implement corrective measures to meet established standards.

·        Oversee the laundry operations, including collecting, sorting, washing, drying, folding, and distributing linens, uniforms, and other laundry items.

·        Ensure efficient processing and timely delivery of clean and well-maintained items.

·        Provide training and guidance to housekeeping and laundry staff on proper cleaning techniques, safety protocols, and customer service standards.

·        Ensure compliance with health and safety regulations related to housekeeping and laundry operations.

·        Implement proper handling and disposal procedures for hazardous materials and chemicals.

·        Assist in developing and managing the housekeeping and laundry budget.

·        Monitor expenses, identify cost-saving opportunities, and make recommendations to optimize resource allocation

·        Address customer inquiries, concerns, and requests related to housekeeping and laundry services promptly and professionally.

·        Collaborate with other departments to ensure customer satisfaction.

Some of your duties will include:

·        Responsible to manage all aspects of housekeeping and laundry operations within an organization and ensure the cleanliness, hygiene, and overall appearance of the facilities, providing a safe and comfortable environment for employees.

·        To maintain high standards of cleanliness and efficiently manage laundry services to support the smooth functioning of the organization.

·        Develop and implement housekeeping policies, procedures, and schedules to maintain cleanliness and sanitation standards in all areas of the facility.

·        Supervise housekeeping staff, assign tasks, and monitor performance to ensure efficient operations.

·        Coordinate and perform cleaning duties as needed, including dusting, vacuuming, mopping, and disinfecting surfaces.

·        Inspect and maintain cleanliness in restrooms, offices, common areas, and other designated spaces.

·        Manage inventory levels of cleaning supplies, equipment, and amenities. Place orders, maintain stock levels, and ensure proper storage and handling of cleaning materials.

·        Conduct regular inspections to assess the cleanliness and appearance of facilities.

·        Identify areas for improvement and implement corrective measures to meet established standards.

·        Oversee the laundry operations, including collecting, sorting, washing, drying, folding, and distributing linens, uniforms, and other laundry items.

·        Ensure efficient processing and timely delivery of clean and well-maintained items.

·        Provide training and guidance to housekeeping and laundry staff on proper cleaning techniques, safety protocols, and customer service standards.

·        Ensure compliance with health and safety regulations related to housekeeping and laundry operations.

·        Implement proper handling and disposal procedures for hazardous materials and chemicals.

·        Assist in developing and managing the housekeeping and laundry budget.

·        Monitor expenses, identify cost-saving opportunities, and make recommendations to optimize resource allocation

·        Address customer inquiries, concerns, and requests related to housekeeping and laundry services promptly and professionally.

·        Collaborate with other departments to ensure customer satisfaction.

1. Manage sales leads in term of customer solution architecture and business calculation (SRF, JL, IoM, TRF and survey)
2. Manage improvement for some of key area where can improved opportunity sales lead reference to customer needs such as network improvement suggested, open for new coverage area or data center, equipment technology refer to market trend and optimizing cost deployment
3. Manage customer needs and scope replicate to internal order process (technical proposal and technical tender compliance)
4. Manage improvement analysis and assessment of our existing infrastructure and technology to support more gathering sales lead (reference data base on Trouble ticket, revenue base, and sales target area)
5. Manage justification request for any customer leads refer to our existing infrastructure and technology including EoS of required  
6. Manage technical budget enterprise sales directorate reflected to sales target
7. Support compliance legality of customer order (PKS or term sheet)

• Minimum Bachelor's Degree in Telecommunication Engineering or other related major
• Minimum 4 years experience in Telecommunication / ISP Industry
• Have certification Have OSCP ; OSWP
• Good communication & able to work under pressure
• Willing to work in: Centennial Tower, Jakarta Selatan

• Medical Insurance
• Medical Check Up
• Free Product Service