Total 5 technical support job vacancies in Information Technology category in Kecamatan Depok

We are seeking a talented Cathodic Protection Technical Product Engineer to join our team at PT Southern Tristar, based in North Cikarang, West Java. As a full-timeemployee, you will play a crucial role in developing and implementing innovative cathodic protection solutions for our clients in the oil and gas and energy industries.

What you'll be doing

• Definition of Calculation methodology/ Protection method definition.
• Definition of Material and determine Environmental conditions.
• Determination of the sacrificial anode quantities / location / material (Al /Zn / Mg) for the design life of the structure.
• Determination of the impressed current system size regarding the DC source and it’s associated anode ground bed.
• Issuing of Bid Doc for Procurement use.
• Establishing bidder lists, evaluating and pre-qualifying vendors, bid assessments, audits, reviewing supplier’s documentation for compliance with client/international specifications /rules.
• Assistance during MPQT, review for approval of subcontractor documentation.
• Management of CP site survey subcontractor on site. (Supervision / Training / Installation and Testing / Commissioning, if required).
• Assist with Technical clarification when required for clarification/negotiation all division (Cathodic Protection, Bolt and Nut, Cable Support System).

● Assist in planning, coordinating, and executing technical projects, ensuring they meet business objectives and
timelines.
● Work closely with cross-functional teams, including engineering, product, and operations, to ensure alignment on project goals and deliverables.
● Serve as a liaison between technical teams and business stakeholders, providing regular project updates and managing expectations.
● Support the implementation of Agile methodologies to enhance project delivery and efficiency.
● Oversee the maintenance and updating of API specification documentation to ensure accuracy and alignment with project requirements.
● Manage the configuration and maintenance of Financial Transaction Manager (FTM) systems, ensuring they are up-to-date and functioning correctly.
● Utilize tools like Postman and API SNAP to test, validate, and monitor API integrations within the project scope.
● Maintain up-to-date project documentation, including progress reports, meeting minutes, and post-project analysis.

• Own a roadmap of features and fixes that improve the foundational aspects of SEO.

• Perform keyword research and competitive analysis

• Perform periodic technical audits and changes, making short and long-term SEO recommendations.

• Execute on-page optimizations

• Devise and execute methods to track, report, analyze, and improve SEO performance

• Collaborate with in-house marketing teams developers & product teams to implement necessary features and changes

• Develop new SEO tests and strategies.

• Serve as the key “SEO expert”

ABOUT YOUR ROLE:

You will have two primary responsibilities; 

• The training curriculum, execution and ongoing market support of Avery Dennison & Mactac branded products for the Thailand and Vietnam countries specializing in Paint Protection Film (PPF), Wrapping films (SWF, UWF) and Automotive Window Films (AWF). 
• Managing the Training & technical support with our Technical, Marketing & Commercial organizations.

The purpose & scope of the role:

• Be integral to the Automotive Solutions segment for Thailand and Vietnam by driving customer-focused value-added services, application & warranty support and internal/external training programs aligned with local business strategy.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Technical lead and support the implementation of the Automotive Solutions strategy across Thailand and Vietnam
• Develop and deliver market-leading PPF, SWF and Automotive Window Film application workshops, providing up-to-date and relevant content and practical skills to users of Avery Dennison products.
• Manage the Training & technical support in collaboration with Technical, Marketing & Commercial stakeholders. 
• Lead internal technical upskilling of our Technical, Marketing & Commercial teams in the areas of PPF, SWF and  AWF applications.
• Technical lead for the development and management of template design and maintenance
• Assess critical warranty claims, identify root causes and develop corrective action plans
• Participate in workshops, seminars, and training-related events within the Automotive industry for professional development 
• Support the implementation and certification of the Specialist Converter and Installer Network throughout Thailand and Vietnam
• Regularly research the latest training trends and resources within the Automotive industry
• Undertake and deliver on objectives for special new product introduction, application and research projects as required
• Drive quality initiatives ensuring total quality satisfaction for our customers.
• Actively support the Avery Dennison ICS Warranty Program by qualifying and issuing ICS Warranties in Thailand and Vietnam for programs identified by sales and marketing staff.
• Support the evaluation in qualifying raw materials & new products by understanding customer needs and evaluation (VOC) for locally, regionally or globally manufactured products
• Review and produce technical documentation for Thailand and Vietnam; Including Product Data Sheets and Instructional Bulletins
• Recommend processes and procedures for Technical support for distribution and converter customers in conjunction with Technical Marketing, Sales & Marketing teams
• Produce monthly, quarterly and annual reports in relation to technical activities.
• Joint field calls with strategic customers to help deliver incremental business through targeted share-gain programs 
• Build & maintain professional and regular contact with Divisions overseas U.S, Europe and Asia Pacific to ensure relationships and information flow
• Interstate and international travel for training, conferences and meetings will be required up to monthly

• Participate in coding, developing, and back-end system support on existing systems.
• Develop and maintain standard and customised application.
• Troubleshooting incidents and provide timely update and escalation when appropriate.
• Develop/Test systems and to ensure the successful delivery of the products within the estimated time frame.
• Translate business requirements into functional and non functional requirements.
• Work closely with team members.
• Responsible and passionate in research and development of new technologies.