Executive Lounge Supervisor
Full-time
Senior Executive
1 week ago
To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professional..
- To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.
- To check the room after the guest’s departure and to follow the “Lost & Found” procedure.
- To review on daily basis the butlers’ logbook and keep it updated.
- To daily update the guest profiles with “likes” and “dislikes”.
- To share daily activity highlights with including internal and external guest opportunities.
- To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.
- To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
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