Total 9 fb tourism hospitality job vacancies in Others category in jatinegara kaum pulogadung kota adm jakarta timur dki jakarta indonesia

We are looking for a Hostess to join our team and be the first point of contact for our guests. A Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is seeking a talented Financial Controller to join our team at AYANA Komodo. As the Financial Controller, you will be responsible for overseeing all financial operations, ensuring accurate financial reporting, and providing strategic financial insights to drive business growth.

Responsibilities:

• Manage and oversee the financial operations of AYANA Komodo
• Develop and implement financial strategies and policies to optimize revenue and profitability
• Ensure the accuracy and integrity of financial records and reports
• Prepare and analyze financial statements, budget, and forecast reports
• Provide ongoing financial analysis and insights to identify areas for improvement and cost-saving opportunities
• Collaborate with senior management and department heads to support decision-making processes
• Ensure compliance with financial regulations and standards
• Manage cash flow, liquidity, and working capital to maintain financial stability

• Bachelor's degree in Accounting, Finance, or a related field
• Having minimum of  5 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Having a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

We are currently seeking a highly motivated Assistant Financial Controller to join our team at AYANA Komodo. In this role, you will work closely with the Financial Controller to ensure the efficient running of the Finance Department, in line with AYANA Hospitality's policies and standards, while meeting employee, guest, and owner expectations.

Responsibilities

• Manage and oversee the financial operations of AYANA Komodo
• Conduct financial analysis and reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, and working capital and cash control.
• Ensure quality control over financial transactions and reporting processes.
• Collaborate with the Financial Controller in fulfilling the department's goals and objectives.

• Bachelor's degree in accounting or a related field.
• Having minimum of 2 years of experience in Managerial position from 4 or 5 star Hotel
• Strong knowledge in Accounting and Indonesian taxation
• Have a good analytical thinking and problem solving
• Good interpersonal skill and able to coordinate with other teams
• Having previous experience in reputable public accounting firm and exposure with SAP System will be an advantage
• Willing to be placed in Labuan Bajo

AYANA Hospitality is currently seeking a highly motivated and customer service-oriented individual to join our team as a Front Desk Supervisor. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.

As a Front Desk Supervisor, you will greet guests, assign rooms, handle complaints, and assist with check-in and check-out procedures. You will also be responsible for providing information about our hotel, amenities, and services, as well as up-selling additional facilities when appropriate.

We are looking for someone with excellent communication and problem-solving skills, as well as the ability to multi-task and work well under pressure. Previous experience in a similar role in a large luxury resort is preferred.

• Minimum of 2 years experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

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We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

We are looking for a Front Office Manager to manage our Front Office operation. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also manage all front desk activities, including calls, reservations and guests services. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our Front Office team provide professional and friendly service to our customers.

• Proven work experience as a Front Office Manager for minimum of 2 years or 4 years in a managerial role
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System and proficient in the use of Microsoft Office
• Excellent communication and good writing skills
• Effective Leadership skills, open minded, problem solver and organizational abilities

AYANA Midplaza Jakarta is seeking a highly motivated and experienced Reservation Manager to join our dynamic team. In this role, you will be responsible for overseeing all aspects of the reservation process and ensuring guest satisfaction. Your key responsibilities will include managing hotel inventory, cross selling and maximizing hotel occupancy and revenue, providing excellent customer service, and training and supervising reservation staff. You will work closely with other departments to ensure a smooth and efficient reservation process.

• Minimum 2 years of experience in a similar role
• Bachelor's degree in Hospitality or a related field
• Proficiency in hotel reservation systems (e.g. Opera)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in English and good writing skill