Total 6 fb tourism hospitality job vacancies in Others category in jl mangga ubi no 99 rt 006 rw 007 kapuk cengkareng jakarta barat

We are looking for a Hostess to join our team and be the first point of contact for our guests. A Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area

AYANA Hospitality is currently seeking a highly motivated and customer service-oriented individual to join our team as a Front Desk Supervisor. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.

As a Front Desk Supervisor, you will greet guests, assign rooms, handle complaints, and assist with check-in and check-out procedures. You will also be responsible for providing information about our hotel, amenities, and services, as well as up-selling additional facilities when appropriate.

We are looking for someone with excellent communication and problem-solving skills, as well as the ability to multi-task and work well under pressure. Previous experience in a similar role in a large luxury resort is preferred.

• Minimum of 2 years experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

We are looking for a Front Office Manager to manage our Front Office operation. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also manage all front desk activities, including calls, reservations and guests services. As a Front Office Manager, you should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Ultimately, you should be able to ensure our Front Office team provide professional and friendly service to our customers.

• Proven work experience as a Front Office Manager for minimum of 2 years or 4 years in a managerial role
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System and proficient in the use of Microsoft Office
• Excellent communication and good writing skills
• Effective Leadership skills, open minded, problem solver and organizational abilities

AYANA Midplaza Jakarta is seeking a highly motivated and experienced Reservation Manager to join our dynamic team. In this role, you will be responsible for overseeing all aspects of the reservation process and ensuring guest satisfaction. Your key responsibilities will include managing hotel inventory, cross selling and maximizing hotel occupancy and revenue, providing excellent customer service, and training and supervising reservation staff. You will work closely with other departments to ensure a smooth and efficient reservation process.

• Minimum 2 years of experience in a similar role
• Bachelor's degree in Hospitality or a related field
• Proficiency in hotel reservation systems (e.g. Opera)
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Fluency in English and good writing skill