Total 6 front office assistant job vacancies in Others category in Jimbaran, Bali

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.

Summary of Responsibilities:

• Greet guests and provide outstanding customer service
• Check guests in and out of the hotel
• Answer and direct incoming calls and assist with guest inquiries
• Book and modify reservations
• Handle cash, credit card, and other payment transactions
• Respond to guest needs, requests, and complaints in a timely and efficient manner
• Maintain accurate guest records and ensure confidential information is protected

• Indonesian Citizen only
• Minimum of 1 year experience in the same position in a large luxury resort
• Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for an Apprentice Laundry Office Coordinator to work with our Rooms team at the finest 5-star luxury resort in Bali.

Summary of Responsibilities

• Answer and direct phone calls
• Write and distribute email, correspondence memos, letters and forms
• Assist in the preparation of regularly scheduled reports
• Order office supplies and research new deals and suppliers
• Maintain contact lists

• Follow office workflow procedures to ensure maximum efficiency
• Maintain files and records with effective filing systems
• Monitor office supplies inventory and place orders
• Assist in vendor relationship management

• Fresh graduate is welcome
• Good communication and interpersonal skills
• Has positive attitude
• Proficient in Microsoft Office and Google suite
• Eloquent in English communication in both written and spoken
• Diploma in Hospitality or other relevant fields. Bachelor's degree is desirable

Check-In dan Check-Out:

• Melakukan check-in dan check-out tamu dengan cepat dan efisien.
• Memastikan semua dokumen yang diperlukan lengkap dan akurat.
• Menyediakan informasi yang diperlukan kepada tamu mengenai fasilitas hotel, layanan, dan area sekitar.

Pelayanan Tamu:

• Menyambut tamu dengan ramah dan profesional.
• Menangani permintaan dan keluhan tamu dengan efisien, mencari solusi yang memuaskan.
• Menyediakan layanan informasi dan rekomendasi mengenai atraksi lokal, restoran, dan aktivitas lainnya.

Administrasi dan Pemantauan:

• Mengelola reservasi dan memastikan pemesanan diperbarui dengan benar.
• Memproses pembayaran dan menangani transaksi keuangan dengan akurat.
• Mengatur dan memperbarui data tamu dalam sistem manajemen hotel.

Komunikasi dan Koordinasi:

• Berkomunikasi dengan departemen lain untuk memastikan kebutuhan tamu terpenuhi.
• Mengkoordinasikan dengan Housekeeping untuk memantau status kamar dan permintaan khusus.
• Menyampaikan informasi penting kepada tamu dan departemen terkait.

Green Camp is an innovative program within AYANA Resort Bali that aims to educate and inspire especially young participants (ages 4 to 17 years old) to become environmental leaders. Through hands-on activities, workshops, and immersive experiences, Green Camp empowers youth to make a positive impact on the environment and communities around them.

We are seeking a passionate and experienced individual to join our team as the Green Camp Apprentice Assistant Facilitator. This role will work closely with AYANA Green Camp Lead and Junior Facilitators to ensure the smooth operation of Green Camp Ayana. 

You must have a passion for working with children and commit to environmental education.

Responsibilities

• Assist in the planning and execution of camp activities, including daily schedules and special events
• Co-lead programs and activities
• Supervise campers during all activities and ensure their safety and well-being at all times
• Assist with the set-up and clean-up of camp facilities and equipment
• Provide support and guidance to campers as needed
• Communicate effectively with campers, staff, and parents as needed
• Maintain accurate records and reflection’s on campers' attendance, behavior, and progress
• Participate in staff meetings and trainings as required
• Demonstrate commitment, reliability, punctuality, and responsible behavior
• Ability to role model positive attitude and high energy

• Only for Indonesian Citizen
• Prior teaching/leading experience either indoors or outdoors is preferable, particularly with children
• High interest in and knowledge of the natural world and sustainability
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Physically fit and dependable, able to work long hours with groups of students in nature
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Have a CPR, First Aid, or AED certification is a plus
• Diploma in Education, Communication, or other relevant fields. Fresh graduates are welcome

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

MidPlaza Holding is seeking an Assistant Manager Housekeeping to join our team. As an Assistant Manager Housekeeping, you will be in control and responsible on the SOP compliance carried out by housekeeping in business units. Ensure all housekeeping programs run well, efficiently, and on target.

Responsibilities:

• Review the applicable Standard Operating Procedures (SOP), make adjustments, and ensure compliance in following SOP in the relevant business unit.
• Standardize all related reports in business units.
• Standardize the housekeeping training.
• Managing budget related to housekeeping.
• Ensure that all programs related to housekeeping run according to the schedule and standards.
• Standardize cleanliness and coordinate with related departments (Quality, Engineering & Security) to ensure that hygiene and safety are carried out in the field according to standards.
• Make a report of findings in the field and carry out analysis.
• Coordinate with the Room Division Manager and Executive Housekeeper in providing solutions and recommendations.

• Minimum Associate's degree in Hospitality Management or related field
• Minimum 2 years of experience in the similar role
• Leadership and communication skills
• Quality oriented
• Understand the use of chemicals
• Understand daily operational housekeeping
• Ability to analyze and provide solutions