Total 8 it support executive job vacancies in Others category in Makassar, Makassar City

• To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.
• To check the room after the guest’s departure and to follow the “Lost & Found” procedure.
• To review on daily basis the butlers’ logbook and keep it updated.
• To daily update the guest profiles with “likes” and “dislikes”.
• To share daily activity highlights with including internal and external guest opportunities.
• To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.
• To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

People are at the heart of everything we do. As our People Operations Executive, you will be a champion of Love, Bonito’s culture and values and will play an integral role in streamlining the operations processes of our organization globally. 

As a member of our Global Shared Service team, you will be reporting and working closely with our People Operations Manager to spearhead all our payroll, leave, time management, and expense claims management to ensure accurate and timely processing. You will also be supporting the development of people policies and SOPs globally to create a passionate and high performing team, in a culture of openness, excellence, collaboration, honesty, and innovation. 

Main Responsibilities

People Operations (Payroll, Leave, Time Management, & Expense Claims Management)

• Manage and execute the accurate and timely processing of payroll for all employees including statutory contributions and income tax reporting. 
• Lead internal payroll processes and work closely with relevant stakeholders to collect and review attendance, work hours, and leave records. 
• Manage tax and withholding records and deductions for all federal, state, local, or other corporate taxes that affect payroll amounts.
• Manage all People related external invoices and ensure timely payment of all the invoices. 
• Assist in the accuracy of all payroll and claims reporting to ensure its within approved budget. 
• Prepare payroll reports and breakdown to support Finance with monthly closing payroll reporting. 
• Be the brain to trace the source of problems with a paycheck, troubleshoot payroll software tools, and determine fair solutions to paycheck discrepancies. 
• Manage and provide payroll related reports to external auditors during the yearly audit review. 
• Maintain regular communication with the People’s team pillars to ensure that employee records necessary for accurate payroll processing are up to date. 

People Operations (Global Shared Service)

• Assist with tackling HR related issues and questions such as payroll inquiries, compensation and benefits administration. 
• Manage the invoice submission of government-related applications including internship grant applications, labor market surveys, claims, training administration, tax clearances etc.
• Assist with the administration of BIPO, Connecteam, Salary Board, and other new tools (i.e. scheduling, time attendance) that are implemented. 
• Keep abreast of any relevant legislation changes especially related to payroll and tax of Singapore, Hong Kong, Indonesia, Malaysia, and Philippines and ensure the team is updated. 
• Support the country teams in the standardization of SOPs.

Requirements & Experiences :

• 2+ years of relevant HR experience with a good grasp of HR operations and past payroll processing experience. 
• Associate's or bachelor's degree in business or accounting preferred. 
• Championing the payroll processing and understanding Indonesia’s payroll law is a must! Understanding Hong Kong, Malaysia, Philippines and Singapore are a plus. 
• Proven team player and have the ability to communicate effectively. 
• Good understanding of Employment Act and other relevant employee government legislations as applicable to the workplace. 
• Experience in project coordination, or other document management or administrative experience in a fast paced, customer-centric environment.
• Ability to approach problems flexibly and demonstrate creativity in solving them. 
• Has an insatiable desire to provide best-in-class employee experience. 
• Excellent written and verbal communication skills, ability to exercise tact, discretion and the initiative to efficiently meet the demands of our internal stakeholders.
  

What you should be :

• An LB culture champion with a deep understanding of the LB brand, unique proposition, and vision.
• A charismatic, trustworthy, and relatable team player. 
• A high degree of professionalism, judgment, and discretion. 
• Extremely meticulous to a fault! 
• A genuine curiosity to know how things work and how to make them better. 
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Excellent judgment and an ability to think beyond and for the long-term.
• A passion and knack for problem solving and thinking ‘out of the box’ and coming up with solutions that are scalable and cost-efficient. 
• Exceptional communication skills; able to present ideas; and build strong relationships with stakeholders across all functions and levels.
• Strong collaborative attitude.

•Leadership and support over the operational departments of  Food & Beverage, Front Office, Housekeeping and Engineering

•Assist the General Manager with strategic planning, project and reporting

•Leading, developing and inspiring the team to create the exceptional guest experience

Job Description

IT Operations

Manage and support all the systems in the hotel

Provide In-house guest IT related matter troubleshooting

Coordinate, manage and oversee projects, document process

Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network

Manage system changes with appropriate support staff to ensure uninterrupted services

Liaise with vendors and work with users at all level

Maintain inventory of all equipment, software and software licenses

Team Management

This position is suitable for those who yearn to thrive and enjoy analyzing and solving complex problems. If you get that warm, fuzzy feeling in your stomach when you figure out how to overcome obstacles, this may be the perfect role for you.  

Responsibilities:  

• Identify team goals and evaluate team progress  
• Review completed tasks to ascertain compliance with standards  
• Coach all team members and motivate them to produce desired results  
• Develop team strengths and improve weaknesses  
• Organize team initiatives and resolve conflicts  
• Support sales team to provide technical solutions  
• Working together with the team members for the technical parts, such as POC, system design and analyzing system development, problem-solving, and maintenance  
• Have fun and spread it around the office   

Qualifications:

• 4 years' experience as System Engineer, Cloud Engineer, or similar positions
• Good leadership or experience managing a team.
• Familiar with some Cloud Technology: AWS, Azure, Google Cloud. Point plus if have certification.
• Familiar with Container Technology such as Docker, and Kubernetes. Point plus if have certification.
• Familiar with Log Management, Monitoring, and Visualization Tools such as Prometheus, Elastic, Kibana, Grafana, Datadog, or Splunk,
• Familiar with DevOps tools is a plus, such as Jenkins, Bamboo, Chef, Puppet, Ansible, or Terraform.
• Familiar with Virtualization Technology is a plus

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com/en_id/beauty)

THE CONTEXT

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

YOUR IMPACT

The VM Executive will support Visual Merchandising Manager in handling various aspects of Visual Merchandising with focus on new Sephora store openings, Sephora event installation/launchpad and Dior Beauty Workshop. To also support HPP and New Store Openings when required. This position will need to have a well-developed understanding of the brand visual presentation standards and be able to support both the administrative and creative needs of the business.

• Understand merchandising guidelines and ensure all stores are always in compliance: visuals & videos, display elements, testers, and other merchandising elements.
• Understand marketing calendars and ensure all new launches or initiatives for the period follow merchandising guidelines.
• Collaboration with Cross-Functional Teams (Marketing, Retail, and Training) of Dior Indonesia. Demonstrating a strong working relationship with internal teams, store management, and external partners.

YOUR MISSION

ANIMATION & PRODUCT LAUNCHES

• Align the brand direction for each launch with the regional vision to ensure relevant visual merchandising outcomes that supports the marketing strategy.
• Participate in POSM assets forecast and order related with new launches/assortment update.
• Manage the ordering, allocation and coordination of all elements and materials for Sephora. This includes working with suppliers and contractors to ensure deliverables meet set deadlines.
• Ensure all physical aspects of all Dior fixtures at Sephora stores are working and in good condition. Example: no busted lights, drawers & cabinets are working, no frayed wires, etc. 
• Consolidate launch reports and provide monthly store pictures to ensure VM guidelines are followed across all Sephora channels.
• Optimize all POSM assets (capex & non capex) in store together with Retail team, to maximize the right retail excellence & customer experience in all offline channels that fit with brand standard, maintain display consistency including tester management across Sephora stores.
• Preparation of visuals for various formats utilizing brand guidelines; managing external parties and ensuring visuals are installed on planned launch date.
• Oversee vendors in-market, including sourcing, onboarding, procurement process (when applicable) and invoice management. Responsible for follow up on PO, PR and invoice.
• Fully responsible to oversee QC of all VM contractor/vendor, ensuring 100% as per brand quality standard with accurate on time implementation (all related with POSM in store and outside store).
• Manage local production to fulfill store needs where necessary and identify cost-effective solutions without compromising quality.

OPENINGS

• To create and plan the visual merchandising aspects of a new Sephora store by preparing the planogram, category organization and visual elements of the store.
• Responsible in sourcing and ordering of visual merchandising elements, manage the production processes, timeline, and quality.
• Align store’s needs with regional direction in the presentation of products and visuals.

FORECASTING, INVENTORY MANAGEMENT & BUDGET

• To submit forecasting of launch POSM and testers for Indonesia market based on marketing priorities and budget.
• Monitor inventory levels of visual merchandising materials and coordinate replenishment as needed.
• Collaborate with the Retail team to manage stock levels of products featured in displays.
• To manage long-term planning for planograms based on the product assortment plan to identify POSM needs, allocation and management for ID market.
• To consolidate and submit forecasting of generic and permanent POSM based on above, while validating warehouse stock levels to ensure accurate forecast.
• To work closely with Office Executive to prepare and follow up required documents from suppliers for all VM purchase orders.
• Track status of orders and ensure timely delivery of POSMs to each store.
• Work with logistics team to align allocation plans for markets and ensure healthy POSM stock levels.
• Participate in managing and tracking VM cost spending with every launch to align with F24, F26 and F27 budget.

TRAINING & COMMUNICATION

• Responsible to be main point of contact for Sephora and liaise with the related Departments on VM elements, storage, VM executions etc. Also responsible for its maintenance when required.
• Responsible for all Sephora related communication and collateral, including but not limited to visual plan, planogram, event/installation design brief, monthly updates, brand guideline and best practice reference.
• Conduct regular Sephora store visits and to provide visit report each time (display condition, tester upkeep, etc.), ensuring Visual Merchandising standards are maintained in accordance with guidelines and proper execution are done throughout all stores.

WHO YOU ARE

• Bachelor holder of Design or Art (preferred course is Industrial Design) or equivalent qualification.
• Minimum of 3 years related work experience. Exposure gained in visual merchandising and store operations in the luxury retail or beauty industry will be advantageous.
• Strong organizational, management skills with the ability to multi-task.
• Well-developed written and verbal communication skills.
• Ability to work independently with strong initiative on many different types of projects simultaneously with aggressive timelines.
• Proficient in Photoshop, Illustrator, SketchUp and Microsoft Applications.
• Formal training in any of these: graphic design, or industrial design, or exhibition design, or interior design.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role:

We are looking for a IT Executive to maintain, upgrade and manage our software, hardware and networks.

Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.

Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Main Responsibilities:

• Provide 1st & 2nd level end user and system support, including service request, incident management, and problem resolution.
• Support technical issues related to end-user devices (e.g., desktop/laptop computers, printers, scanners, tablets, and smartphones) and software (e.g., Microsoft Office and emails).
• Support retail store POS software and hardware.
• Set up accounts and workstations, as well as deploy and configure software and hardware in bulk.
• Manage network servers, technology tools, and the setup and deployment of new desktop/laptop computers, including Windows Active Directory administration.
• Monitor system performance and maintain them as per requirements, troubleshooting issues and outages.
• Ensure security through access controls, backups, and firewalls.
• Upgrade systems with new releases and models.
• Develop expertise to train staff on new technologies.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Effectively manage software and hardware equipment needs across both HQ and store locations.
• Develop procedures, guidelines, and checklists for future reference.
• Support and maintain physical security systems such as CCTV and door access.
• Collaborate with internal teams to enhance problem resolution and reduce knowledge gaps.
• Partner closely with HR to ensure a seamless onboarding and exit process from an IT standpoint.
• Ensure adherence to the operating budget for Internal Operations Function.

• Proven experience as a System Administrator or Network Administrator.
• Good knowledge of IT asset management, MDM, Active Directory, Network Security, ERP software, system security, and data backup/recovery.
• Experience in scripting with Powershell, Python, or other languages for deployment will be a plus.
• Familiarity with diverse operating systems and platforms.
• Resourceful problem-solving skills.
• Interest in staying current with technology trends.
• Excellent communication skills.
• Ability to thrive in a fast-paced environment.
• Bachelor's degree in Information Technology, Computer Science, or a related field; professional certifications (e.g., Professional Google Workspace Administrator) are a plus.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

• Contribute to the development and maintenance of IT and information security policies and procedures in accordance with industry standards and applicable regulations.
• Periodically facilitate IT and information security awareness.
• Monitor and assess the organization's compliance with policies, standards, and relevant IT and information security regulations.
• Conduct regular compliance audits.
• Provide support to Internal and External Auditors regarding the implementation and certification of ISO 27001.
• Assist Internal and External Auditors and Compliance team in meeting regulatory and audit requirements.
• Participate in the identification, assessment, and monitoring of IT and information security risks.
• Support the development and maintenance of the risk register.
• Collaborate with the IT and information security team, as well as various business units, to ensure compliance and effectively mitigate risks.

• Bachelor's degree in Information Technology, Information Security, or a related field.

• Good understanding of GRC concepts and principles of information security.
• Basic knowledge of IT Risk, information security regulations such as "Peraturan OJK Manajemen Risiko TI" lembaga jasa keuangan non Bank, or ISO 27001.
• Familiarity with information technology and security, including knowledge of security controls.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to compile clear and concise reports.
• Quick learner and adaptable to changes in technology and regulations.
• Additional certifications such as Cobit, ITIL, ISO 27001, CISA, or similar would be a plus.
• Effective team player and ability to collaborate with various stakeholders in the organization.