Total 4 restaurant supervisor job vacancies in Others category in surabaya

The Role

- To ensure that the Banquet Operation/Events are managed efficiently according to the established concept statements.

- To ensure that all operating standards are adhered to in order to achieve the level of service established in the SOP.

- To assist in conducting monthly inventory checks on all operating equipments and supplies.

- To assign responsibilities to subordinates and to check their performance periodically.

- To be on the floor at all times during events.

- To ensure that all banquet venues are kept clean and organized, both at the front as well as the back of house.

- To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to.

Responsibilities :

• Lead the MD and SPM team in the assigned branch area Central Java and manage the coordination of work in the retail sector in order to create harmony in terms of sales (Sell out) so as to achieve goals in accordance with predetermined company standards.
• Conduct regular routine training for MD and SPM to conduct training in their respective areas (coordinate with HO trainers).
• Collaborate with branch sales teams to improve and develop sales activities in stores as part of the retail strategy.
• Manage the overall process (recruitment request) of Merchandisers and Promoters in their respective areas.
• Build and maintain good business relationship with store owners in each area.
• Produce necessary weekly/monthly reports related to Retail in each area.

• To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.