Total 6 customer experience manager job vacancies in Sales / Marketing category in Indonesia

Passionate about the world of tech?

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

PT Biotek Farmasi Indonesia adalah satu-satunya perusahaan yang memproduksi produk buatan sendiri melalui lebih dari 30 tahun penelitian & pengembangan di Amerika Serikat.

PT Biotek Farmasi Indonesia akan menjadi perusahaan farmasi terkemuka di dunia. Kami mencari individu-individu yang berbakat, berdedikasi, loyal juga kreatif, dengan pola pikir yang baik, inisiatif yang tinggi serta berorientasi pada hasil untuk bergabung bersama kami.

Tugas & Tanggung Jawab :

• Menangani penjualan area Surabaya 
• Menyusun strategi penjualan untuk mencapai target perusahaan.
• Membuat laporan mingguan

This role will be responsible to develop and drive new business opportunities in Indonesia’s minerals market  and asset management as part of strategic plan of John Crane Indonesia by identifying, securing and maintain relationship in the mining area

Duties and Responsibilities: 

•Drives profitable revenue growth by developing new sources of revenue from new and existing accounts, supporting Indonesia sales team in selling, promoting and educating the team on the minerals market and asset management.

•Develop Indonesia Minerals Market sales plan aligned with John Crane strategy

•Execute plan to exceed sales targets from existing and new customer account

•Join customer visits with sales representative

•Facilitate price and negotiations in accordance with the guidelines

•Presenting the product range and its technical attributes / benefits for customers

•Provide internal training program for the Mineral Market

•Support and coordinate customer enquiries, quote preparation for non-pricelist products and work with Application Engineering

•Work with regional marketing team to develop marketing and training materials

•Preparation of monthly reports to communicate plan and progress

•Responsible for overall service delivery levels, performance, revenue, profitability and efficiency of asset management service contracts and projects, including managing the team assigned

•Ensure that all aspects of scope of services are completed within the projects’, timeline, budget and to a technical standard that is compliant with JC’s, Smiths’ and customers’ QHSE processes, procedures and standards.

•Adhere to Safety procedure and policies in accordance with safety management system. Including:

•  Active participation and contribution to specific safety initiatives in meetings.

•  Report all hazardous and unsafe acts.

•  Actively promote positive safety culture.

•Adhere to Quality procedure and policies in accordance with the Integrated ISO Management System (9001; 14001; 45001) (where applicable) quality assurance system. Including:

•  Compliance to work instructions.

•  Raising corrective actions for all non-conformances.

•  Identifying areas requiring improvement and / or audit

The person is responsible for managing and driving all Performance Plus contract related tasks and day to day activities based at assigned customer site.

•Other duties as assigned.

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales  budget, forecasts and other reports as directed/required
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Conduct daily briefing with department on current key activities
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the resort
• Survey, review and analyze competition, customer needs and comments in order to be proactive and adapt with business intelligence
• Determine the effectiveness of existing programs and develop new strategies
• Manage/direct all advertising, public relations and promotional activities
• Actively participates in sales presentations, property tours and customer meetings
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Participate in community and professional organizations to maintain high visibility and promote a positive image

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our Tier-3 clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Cross Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

Digital Sales is the next step in the evolution of our sales and service approach within the region. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The sales position will be responsible for a portfolio of clients (issuers, acquirers, digital partners), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Job Description:

• Responsible for sales targets in accordance with the area 
• Daily visit to merchant 
• Ensuring the program in its area runs well and the programs sales target can be met 
• To ensure placement POP material promotion in store 
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues 
• Handle Sales Promotor Leaders, Promotor, and Merchant Relation
• Monitor daily activities of Promoters 
• Conducting field team training and refreshment training for promoter 
• Monitoring data 1st billing by promoter and by merchant