Total 3 Others/Any operations advisor job vacancies in Sales / Marketing category in Indonesia

Job Description:

• Support the sales team by providing operational assistance in the planning and execution of sales strategies.
• Analyze sales data and reports to identify trends and opportunities for improvement.
• Coordinate with various departments (marketing, finance, technical) to facilitate smooth sales operations.
• Monitor sales KPIs and assist in the preparation of sales presentations and proposals.
• Maintain the CRM system to ensure accurate sales tracking and customer information.
• Assist in the development and implementation of sales processes and best practices.
• Provide training and support to sales staff on operational tools and procedures.

Job Requirements:

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 2 years of experience in sales operations or related role.
• Strong analytical skills and ability to interpret sales data.
• Proficient in using CRM software and MS Office Suite (Excel, PowerPoint, Word).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment and independently.
• Willing to work in Centennial Tower, South Jakarta.

Sales Operation

The Sales Operations team at Xtremax is essential in optimizing processes, supporting sales activities, and enhancing efficiency throughout the sales cycle. They ensure accountability across team roles, enforce adherence to the sales process, and continuously analyze the workflow to improve its effectiveness, enabling the sales team to focus on their core responsibilities.

Responsibility :

• Drive the team to be accountable with their assigned roles and tasks, and enforce the sales process workflow
• Review sales deliverables for accuracy, quality, and adherence to requirements before submission or finalisation.
• Ensure all deliverables are completed on schedule and within scope, with proactive communication to stakeholders about the progress and any challenges.
• Analyse existing sales processes, identify areas for improvement, and implement changes to enhance efficiency and scalability.
• Collaborate and communicate with stakeholders from diverse departments, including but not limited to Marketing, Finance, and Technical team.
• Create and maintain thorough documentation of sales activities and process.
• Manage multiple sales project simultaneously, prioritising tasks to meet tight deadlines.

Requirement :

• Minimum Bachelor Degree from a reputable university 
• 1-2 years experience in sales operations, project management, or related role.
• Excellent communication skills, both written and verbal in English
• Strong analytical and problem-solving skills with attention to detail.
• Ability to collaborate effectively across departments and manage stakeholder expectations.
• Excellent organizational, time management, and multitasking skills to handle multiple priorities and meet deadlines.
• A keen willingness to learn and grow within the role.
• Ability to thrive in a fast-paced environment and effectively handle pressure

ROLE SUMMARY:

The Sales Operations Executive will primarily support a Sales team, who could be selling multiple brands/products across regions. The role will drive consistency and quality in the Sales teams and act as a key link between the Sales function and the events team. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, and data management /entry support. As the Sales teams develop, the role will also become involved in campaign management, and informing the CRM team of priorities for future development of our new Salesforce system to then act as a key testing group.

They may also on occasion be required to support the Event team with administrative duties.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
• Oversight of budgets, maintaining accurate financial data for responsible brand(s)
• Oversight of sponsorship inventory both in the office and on show site
• Ensure customer queries are answered and/or resolved in a timely manner
• Manage the distribution of the exhibitor manual and be the point of contact for any queries
• Where required, support Event team in organisation of sales events e.g. lunch and learns
• Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and stand sharing forms for online customer tools
• Act as key liaison point with Event Operations team for customer data and Event floor plan queries
• Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
• Support Sales team training in new Salesforce.com features
• Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Perform Salesforce.com (CRM) reporting and ad-hoc reports as requested
• Support Sales team with proactive insight and trend analysis
• Support to Sales Leadership and CRM team to set up, assign and manage campaigns
• Manage the gathering of member lists / data for campaigns and QA
• Support the Sales Director to maintain a hot list of leads; actively track competitive shows and/or publications to seek out new leads
• Act as liaison between Sales team and CRM team to gather regular informal system feedback
• Perform User Acceptance Testing