Total 13 job vacancies by AYANA Hospitality

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide detailed information about the amenities, areas, and venues while effectively promoting our services
• Anticipate the needs of guests and establish a positive engagement with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Handle customer complaints and escalate them to the appropriate leader when necessary
• Ensure compliance with health and quality standards

• Only for Indonesian Citizen
• Minimum of 1 year experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Hospitality appearance, honest, initiative, creative and open-minded
• Outgoing personality with excellent communication and interpersonal skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Purchasing Officer to work with our Finance team at the finest 5-star luxury resort in Bali.

Responsibilities

• Research potential vendors
• Compare and evaluate offers from suppliers
• Negotiate contract terms of agreement and pricing
• Track orders and ensure timely delivery
• Review quality of purchased products
• Enter order details (e.g. vendors, quantities, prices) into internal databases
• Maintain updated records of purchased products, delivery information and invoices
• Coordinate with warehouse staff to ensure proper storage

• For Indonesian citizen only
• Minimum of 2 years experience in the same position in a large luxury resort
• Eloquent in English communication in both written and spoken

• Has proven working experience as Purchasing Officer
• Familiarity with sourcing and vendor management
• Has the ability to gather and analyze data and to work with figures
• Bachelor’s Degree in Accounting/Procurement Management/Supply Chain Management/ Business Economics/ Logistics

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Welcome and greet guests with warmth and enthusiasm as they arrive at Rock Bar
• Manage and review reservations to maximize guest seating and satisfaction
• Ensure exceptional service standards by training and supervising guest relations teams
• Handle guest inquiries, complaints, and feedback with professionalism and efficiency
• Facilitate communication with kitchen and bartending teams to ensure guest needs are met
• Ensure compliance with health and safety standards within the venue
• Implement and maintain company policies and procedures to uphold the highest level of service
• Assist in the development of service strategies to enhance overall guest satisfaction

• Only for Indonesian Citizen
• Minimum of 2-3 years of experience in a guest relations or supervisory role in a hospitality setting
• Previous experience in a beach club, bar, or restaurant is an advantage
• Strong leadership qualities with the ability to motivate and guide staff

• Experience in operating OPERA system
• Hospitality appearance, honest, initiative, creative and open-minded
• Outgoing personality with excellent communication and interpersonal skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Interact with customers and review guest feedback periodically.
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range.
• Take physical inventory of specified food items for daily inventory and production charts according to department standards.
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Has a minimum of 2 years of solid experience at the culinary management level in a high volume business standalone/free-standing Western restaurant that is reputable and most talked-about
• Has a proven track of delivering passion and innovation in creating high-level quality and modern cuisine which is sustainable and is recognized in the market
• Has a strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend
• Has strong leadership skills with an acute sense of good judgment and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable
• Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, Bachelor’s Degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, take orders and serve snacks and drinks
• Assess customers’ needs and preferences and make recommendations
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

• Indonesian Citizen
• Minimum of 1 year experience in the same position in a large luxury resort
• Eloquent in English communication both written and spoken
• Diploma in F&B, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Meet with Executive Chef/Executive Sous Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.

• Prepare all dishes following recipes and yield guides, according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Interact with customers and review guest feedback periodically.
• Minimize waste and maintain controls to attain forecasted and maintain the food cost within the budgeted range.
• Take physical inventory of specified food items for daily inventory and production charts according to department standards.
• Review financials periodically to ensure we meet or exceed all departmental revenue golds by maximizing all opportunities.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure that restaurant Service Staff are informed of menu items served and the amount available for the meal period and functions.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Indonesian Citizen only
• Minimum of 2 years experience at the culinary management level in a high volume business standalone/free-standing Asian restaurant that is reputable and most talked-about in Bali or Indonesia.
• Has a proven track of delivering passion and innovation in creating high-level quality of Indonesian Cuisine (specialty in Seafood), which is sustainable and is recognized in the market.
• Has a strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend.
• Have excellent customer service skills that differentiate the guest experience beyond extraordinary.
• Has strong leadership skills with an acute sense of good judgment and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering, and maintains an up-to-date market list.
• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, Bachelor’s Degree is desirable.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Build and maintain relationships with clients
• Conduct sales presentations to potential clients
• Identify prospective clients and develop strategies to target them
• Collaborate with our internal teams to develop customized solutions for clients
• Prepare proposals and negotiate contracts with clients
• Keep up-to-date with the latest trends and news in the hospitality industry
• Attend industry events to network and promote our services

• Only for Japanese Expatriate
• Minimum 2 years experience in the same position or related fields in the hospitality industry; especially in handling Japanese wedding, event and catering
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of responsibilities:

• Prepare all F&B equipment for dining experience according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Take physical inventory of items for daily inventory and production charts according to department standards.
• Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure the proper set up of all side stations in all outlets
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Minimum of 2 years experience in the same position in a large luxury resort.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has strong leadership skills, trains and develops team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in project management and result-oriented.
• Diploma from Hospitality or a related major is required, Bachelor’s Degree is desirable.

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of Responsibilities:

• Prepare and bake a variety of bread, pastries, and desserts according to established recipes and standards
• Work collaboratively with the culinary team to develop new and innovative bakery items
• Maintain cleanliness and organization in the bakery area, adhering to health and safety regulations
• Monitor inventory levels of baking supplies and assist in ordering as needed
• Train and supervise junior bakery staff to ensure quality and consistency in production
• Ensure that all baked goods are presented beautifully and meet the restaurant's standards
• Assist in menu planning and recipe development for special occasions and events

• Only for Indonesian Citizen
• Minimum of 2 years' experience in the same position
• Strong knowledge of baking techniques, a passion for creating high-quality baked items and the ability to create a wide range of baked products
• Proven track of delivering high-level quality bakeries that are special and fresh, which is sustainable and is recognized in the market
• Strong business acumen with a strong sense of competition in the business, wants to win attitude, and is ahead with the trend
• Strong leadership skills with an acute sense of good judgement and swift performance improvement. Can thrive in a high-pressure environment and has a strong operational strategy that is timely.
• Knowledge of food safety principles and best practices, HACCP certification is desirable.
• Deep understanding of the profit & loss goals, is proficient in performing regular menu engineering and maintains an up-to-date market list
• 2-year degree from an accredited university in Culinary Arts, Pastry & Bakery or a related major is required, Bachelor’s Degree is desirable

We are looking for a self-driven talent for an Assistant Director of Loss & Prevention to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Responsibilities

• Develop and implement effective loss prevention strategies to reduce theft, accidents, and fraudulent activity
• Conduct regular audits and inspections of all areas of the property to identify and mitigate potential risks
• Work closely with other departments to ensure compliance with company policies and procedures
• Manage and train a team of loss prevention professionals
• Maintain accurate records of incidents and reporting standards
• Work with law enforcement and other outside agencies as needed
• Develop and manage the department's budget, ensuring all costs are controlled and within guidelines

• Minimum 5 years of solid experience in the same position in a large luxury resort or related professional area
• Has in-depth knowledge of local and state laws related to loss prevention and safety
• Strong leadership skills with the ability to motivate and manage a team
• Detail-oriented with strong analytical and problem-solving skills
• Eloquent in English communication in both written and spoken
• Excellent communication and interpersonal skills
• Bachelor's degree in criminal justice, or a related field. Master's degree is desirable

An Assistant Director of Learning & Development shall ensure the hotel’s learning system and functions are strategically linked to the organization’s mission and vision and implemented correctly based on the hotel’s standard, to improve service delivery quality, and improve job efficiency. Drive effective learning and development to ensure maximum return on investment and uphold the company values and philosophy. If you are someone who is agile, energetic, creative, confident, self-driven, result-oriented and up for a demanding learning development journey, we’d like to meet you.

Summary of Responsibilities:

• Assist the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Human Resources Certification Manual are strictly adhered to.
• Assists the Guidance Team and Heads of Division/Department in identifying training needs within each department
• Prepare, finalize, submit the annual property training budget plan & CAPEX, and monitor an effective utilization
• Develop a strategic annual property training plan, deliver and monitor the implementation, and drive the company values and philosophy
• Conduct new employee orientation - training modules, and one-on-one orientation with expat employees – training modules
• Develops required training materials, training modules, and training sessions to fulfill hotel training needs.
• Produce training-related reports and ensure the training database is well-maintained and integrated with the Human Resources data system and management tools
• Monitors the performance of all Training Department Personnel, ensuring they are developed to their maximum potential and efficiency
• Lead the Annual Performance & Development Discussions in the hotel, supports Guidance Team and Heads of Division/Department in the departmental development goals
• Coordinates the compilation and review of the hotel's Departmental Operations Manuals and assists with the monitoring of departmental standards as defined in the Departmental Operations Manual
• Supervises the implementation of the hotel's cross-training programs
• Organize resort team building
• Organize certification program graduation
• Perform other duties that are assigned as necessary

• Minimum of 2 years of solid experience as a Learning Development Manager / Training Manager in a large 5-star luxury resort or a cluster role
• Proficient in performing Training Need Analysis, working on learning development budget, setting a full-year training plan, well versed in establishing modules, is agile on working with dynamic targets to execute and review effectiveness
• Well-versed in the leadership assessment process and execution
• Eloquent in English communication in both written and spoken
• Ability to deliver effective training to a large number of audiences including at the Executive level
• Energetic, creative, and a role model to employees in standards, grooming, interaction, and communication
• Bachelor’s degree in Human Resources, Psychology, Teaching, or other relevant fields
• Willing to be placed in Bali or Labuan Bajo

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Manager to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 4 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a CCTV Officer to work with our Loss & Prevention team at the finest 5-star luxury resort in Bali.

Job summary

• Monitoring of all activities within the company premises to prevent intrusion/theft of company properties.

Key Duties and Responsibilities:

• Ensure proper monitoring of all activities within the company premises to prevent intrusion/theft of company properties.
• Report/escalate all violators daily appropriately as seen in the scene of the incident
• Coordinate with cctv surveillance supervisor during field observation and report all abnormalities observed
• Ensure proper maintenance of cctv equipment and troubleshooting of offline/faulty cameras daily.
• Integrity, accuracy and confidentiality of all information gained in cctv control center by quality standards and legislation to ensure implementation of various modifications for smooth running.
• Maintain proper shift handing over while running the shift.
• Ensure proper coordination with security officers, vigilante, police and the army, to prevent intrusion and stealing within the company.
• To attend related meeting.
• Maintaining the confidentiality on security matters/ official information.
• To Comply to any other assignment given by my supervisor/ in-charge.
• To proffer ideas to supervisor in improving cctv surveillance monitoring system.
• Suggest modification for betterment of cctv devices/ equipment
• ensure cctv equipment are always in good working conditions.
• Ensure compliance to ISO (QMS, EMS & OHS ) standards and statutory requirements.
• Maintain housekeeping.

Academic and Job Experience:

• Bachelor degree from a reputable institution in Engineering, Computer Science.
• Minimum of 3 experience in CCTV operations or maintenance in a Hotel industry

Skills and Competencies:

• Attention to details : Must be able to see and remember the specific details of incidents.
• Report writing
• Listening skills
• Good communication skills
• Ability to maintain CCTV equipment is an added advantage.