Total 48 construction safety health supervisor job vacancies in Indonesia

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team 

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set 

• Supervise public areas 

• Replenish guest supplies and ensure that guests requests are promptly attended to 

• Attend to reports on damage or malfunction in hotel rooms  

• Maintain equipment in proper state of cleanliness 

• Maintain a section floor report 

• Conduct regular room checklists 

• Report unusual behavior/activities on floors to Executive Housekeeper 

• Record room status in allocated section accurately 

• Assist Executive Housekeeper in assessing team members’ attendance and performance  

• Conduct daily briefings, supervise and train staff in day-to-day laundry operations  

• Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures 

• Ensure all guest requests are promptly attended to 

• Records guests and staff laundry lists accurately 

• Post bills accurately and in a timely manner 

• Process all departmental paperwork 

• Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering 

• Ensure that team members are using laundry equipment properly and keeping them in good condition 

• Keep a strict control and record of items sent for laundering by staff members  

• Assist Executive Housekeeper in assessing team members’ attendance and performance  

• To answer the calls with clear speech and pleasant voice.
• To attend and handle all incoming and outgoing room reservation requests, as per the hotel standards and procedures.
• To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image and to increase revenue.
• To recognize VIP guests and to apply the concerned policies.
• To maintain a good commercial relationship with all the bookers: guests/companies/agencies.
• To promote the Accor loyalty programs and the hotel promotions.
• To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
• To call the manager for advice in serious cases or if an approval is required.
• To properly use the telephone etiquettes as per Sofitel standards.
• To have a perfect knowledge of room types and rate structure.
• To ensure the accuracy of all booking information entered in the PMS.

• Provide supervision to Reservations Staff. Ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals 

• Ensure information provided to guests is accurate and individualized 

• Coach agents in areas of up-selling, cross-selling and ongoing skill set knowledge 

• Monitor day-to-day operations to ensure call volumes are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized 

• Assist in preparing daily, weekly and monthly reports 

• Assist in the coordination of new rate offers including rate building, determining operational flows, communicating offers to the hotel community, and deficiency testing  

• Ensure smooth shift changes with proper pass-on to the next shift 

• Report any equipment failures/problems & repair requests to Maintenance Department 

• Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines 

• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and services 

• Coordinate and communicate with all other departments to ensure a smooth operation 

To oversee the water sports and recreation areas (and kids club if applicable).
• Be a host to the guests / members of the spa. This includes greeting them in person or over the phone 
in a friendly, efficient and professional manner, as well as escorting them to the appropriate facilities.
• Adhere to the Standard Operating Procedures manual of the hotel.
• Act as an Ambassador at the hotel representing the brand values for colleagues establishing 
relationships with internal and external stakeholders representing the values of the brand and Accor.
This includes maintaining a professional appearance at all times.
• Maintain strong relations with third party operators.
• Manage the operations and efficiency of the water sports and recreation areas.
• Effective colleague communication and welfare for new and existing staff as well as other departments 
at the property and corporate teams.
• Support strategic partnerships if relevant to drive awareness and guest experience.
• Administrative duties.
• Training and coaching of new colleagues.
• Guest quality training and leading frontline guest engagement.
• Carry out any other duties and responsibilities as assigned by the hotel team.
• Protect the rights of the property at all times

• Assist guests with all inquiries, both hotel and non-hotel related  

• Attend shift briefings to ensure hotel activities and operational requirements are known  

• Maintain good relationship with Airport Concierge, retailers and other service providers within the vicinity and ensure that information on their promotions are up to date 

• Maintain detailed knowledge of the activities of the day and of key occurrences in your city/location including directions to key points of interests, restaurants, theatres, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events 

• Maintain adequate supplies of forms and brochures, and ensure that they are presented in line with the hotel’s operating standards 

• Consult Log Book for information/requests left by outgoing shift 

• Manage guests’ mails, messages, courier services and parcel postage as requested by guests 

• Maintain order and security of guests’ keys and other selected keys kept in Front Office, ensuring key issue policy is followed 

• Receive telephone calls and take messages for guests who are out 

What you will be doing:

• Adhere to the Spa Policy & Standard Operating Procedures manual
• Manage the operations and efficiency of the wellness facilities
• Support strategic initiatives for the spa and wellness areas applicable to the hotel to help market the overall well-being offer / product
• Training and Coaching of reception and spa attendant
• Schedule treatment bookings and ensure smooth operation of the reception
• Maintaining a high level of professionalism in all aspects of the job

What you will be doing:

• Responsible for implementing safety & security operation to standards and quality 
• Responsible for assisting the Assistant Security Manager in the planning, coordination, organization, staff supervision and quality control for the security operational in order to effect optimum protection of guest, employee and hotel assets
• Responsible for day to day security operation through the effective and efficient of security officers
• Ensure that the hotel and department standards are strictly maintained
• Facilitate effective and reliable communication across all team members / security officers including handovers to next shift supervisors
• Ensures that all security officers are strictly complied with the standards, policies and procedures established by the department
• Strictly monitor, maintain and enhance security officer performance standards

· Responsible in directing, coordinating and monitoring the overall Front Office Operation as directed by the Front Office Manager to meet the service standards of the Hotel.

· Direct the Front Office Operation on the absence of the Front Office Manager

· Assist the Front Office Manager in supervising, organizing, directing and coordinating the staff and activities of the Front Office

· Do a daily inspection and control to all Front Office section at least 60% of the time; ensure that Front Office Employees perform their daily duties according to required standards

· To Plan and prepare work schedules for Front Desk Manager, Reservation Supervisor, Chief Operator, Bell captain and Business center Secretary

· Authorize the acceptance of traveler cheques, cash advance, rebates, paid out, refunds on the basis of established procedures

· To work closely with and inform the Front Office Manager of any unusual activities that occur daily

· Monitor and control the rooms situation in connection with reservations, daily occupancy and rooms availability to ensure maximum revenue through effective yield management

· Make sure that each section head at the Font Office Department attends the daily meeting chaired by FOM of Assistant FOM

· Be familiar with all Accounting Standards and Procedures pertaining to rooms revenues and advice staff concerned to adhered to them in daily operations

· Know all procedures in case of emergency or fire and make sure that staff are periodically trained to face this situation and know their function according to the procedures.

· Participate in the inspection and checking the preparation for VIP's and ensure that they will receive proper treatment as VIP during their stay within Hotel

· Monitor and establish, improve or delete the existing standard and procedures to have more efficient and effective system in order to maintain or improve service and guest satisfaction at the Front Office Department. Consult with Front Office Manager prior to doing so

• To prepare the guest’s departure (express check-out, packing needs) and to ensure that transportation and other travel requirements are professionally handled.
• To check the room after the guest’s departure and to follow the “Lost & Found” procedure.
• To review on daily basis the butlers’ logbook and keep it updated.
• To daily update the guest profiles with “likes” and “dislikes”.
• To share daily activity highlights with including internal and external guest opportunities.
• To provide a good communication and pro-active collaboration with all the departments his/her team interacts with.
• To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.

This position is to assist Assistant Chief Engineer during daily operation within Engineering 

What you will be doing:

• Provide advice to ACE of all aspects the maintenance support, environmental controls and operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Responsible for the proper organization and functioning of the energy management function of the POMEC Department
• Recycles where-ever possible and enforces cost saving

Food & Beverage Supervisor
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Assist in leading, mentoring and training the Food & Beverage Operations team
Supervise and delegate duties; Ensure brand standards are maintained
Liaise with kitchen to ensure the highest standard of food quality and visual appeal
Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example

• Responsible and accountable, under the direction of the Engineering Manager / Director of Engineering for the efficient overall day to day operation of the hotel whilst on duty. They are to maintain the highest standard of guest service and satisfaction. The Engineering Supervisor is responsible for emergency the team spirit and motivation all staff. They must also be fair and just in any staff disciplinary action required. The Engineering Supervisor is also expected to be a “hands on” supervisor. By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy. It must be emphasizes that this “hands on” assistance must be approached with the “hotel as a whole” in mind and must not be detrimental to the efficient operations of other areas.
• As a representative of senior management, Engineering Supervisor will be called upon to deal with guest problems or complaint related to the maintenance of the rooms.
• Assists the Engineering Manager / Director of Engineering, controls over all personnel in the department, manage work crews on their say-to-day operation.
• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.
• Overseas the daily movement of guest activities and be able to resolve any guest complaints.
• Must be organizing morning briefing give induction all technician staff also daily worker to arrange job to do.
• Direct support to engineering staff when need it.
• Organize FCU maintenance and break down.
• Tighten maintaining every single staff activity when on duty to set a goal department.

The F&B Supervisor plays a crucial role in ensuring the poolside bar facility's smooth operation and exceptional guest experience. The primary purpose of this position is to oversee all aspects of the pool bar, including managing the pool bar team, maintaining high-quality service standards, and creating a welcoming and vibrant atmosphere for guests. The Pool Bar Supervisor supervises the staff, trains and develops team members, and ensures efficient and timely service delivery. They collaborate with the food and beverage department to develop enticing poolside menus and innovative beverage offerings. Additionally, the F&B Supervisor monitors inventory levels, controls costs, and ensures health and safety regulations compliance. By providing attentive service, fostering a positive ambience, and ensuring guest satisfaction, the F&B Supervisor contributes to the overall success of the luxury hotel's pool bar and enhances the guest experience. 

Banquet Supervisor holds a crucial role in the successful execution of banquet events. They oversee and manage the banquet operations, ensuring the smooth and efficient delivery of exceptional guest experiences. The Banquet Supervisor is responsible for supervising and leading a team of banquet servers, ensuring they adhere to the highest standards of service, professionalism, and attention to detail. They collaborate with various departments, such as culinary, event planning, and sales, to coordinate event logistics, set up banquet spaces, and ensure the seamless flow of service. The Banquet Supervisor also plays a pivotal role in maintaining the hotel's reputation by upholding brand standards, enforcing policies and procedures, and resolving any issues or challenges that may arise during banquet events. Their dedication to delivering exceptional service and their ability to lead and motivate the banquet team contribute to the hotel's overall success in providing unforgettable experiences to guests.

The Role

- To ensure that the Banquet Operation/Events are managed efficiently according to the established concept statements.

- To ensure that all operating standards are adhered to in order to achieve the level of service established in the SOP.

- To assist in conducting monthly inventory checks on all operating equipments and supplies.

- To assign responsibilities to subordinates and to check their performance periodically.

- To be on the floor at all times during events.

- To ensure that all banquet venues are kept clean and organized, both at the front as well as the back of house.

- To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to.

• Provide frontline PC and server troubleshooting, resolve IT issues for end users  

• Modify configurations, utilities and software default settings 

• Support and administer Windows Servers 

• Backup and optimize database  

• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network 

• Provide In-house guest IT related matter troubleshooting 

• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users 

• Be aware of the hotel fire & life safety/emergency procedures 

• Attend all briefings, meetings and trainings as assigned by management 

• Maintain a high standard of personal appearance and hygiene at all times 

• Perform other reasonable duties assigned by the assigned by the Management

•  

1. Directs and coordinate overall activities of the Housekeeping Department.
2. To supervise the maintenance of cleanliness and attractive appearance in Guest accommodation and Public Areas.
3. To check all the laundry operations and make sure all the procedures / operations are applied according to the standards.

• Supervise and oversee the operation/section to maintain service standards
• Check on employees’ discipline, grooming standards and punctuality
• Check on guests’ satisfaction levels and properly handle feedback and follow-up
• Perform opening and closing duties as assigned
• Assist the Assistant Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees
• Assist in employees’ development, counselling and resolving staff conflict
• Report any complaints, incidents or any other irregularities to Management
• Ensure that operating equipment is maintained and service and storage areas are kept safe and clean
• Help minimize waste, neglect, breakages and mishandling of supplies and equipments
• Carry out light cleaning and maintenance of the pantry area
• Monitor quality of food and beverage products in every order
• To ensure that guests receive the attention and service they require
• Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager
• To motivate, coach and project a positive attitude at all times
• Help manage employees’ performance appraisals and performance logs
• Able to account and handle cash effectively, efficiently, with integrity and follow established and proper Accounting procedures. 
• Carry out any other duties as and when assigned by the Management of the Hotel

An Engineering Supervisor oversees the maintenance and repair of the facility’s infrastructure and equipment. This role involves managing a team of engineers and maintenance staff, ensuring compliance with safety standards, and coordinating preventative maintenance programs. The supervisor also addresses guest and staff maintenance requests, conducts regular inspections, and manages inventory of tools and supplies. Strong technical knowledge, leadership skills, and problem-solving abilities are essential for ensuring the hotel's operations run smoothly and efficiently.

A Steward Supervisor oversees the cleaning and maintenance of dining and kitchen areas in a hospitality setting. This role involves managing a team of stewards, ensuring adherence to health and safety standards, coordinating schedules, and maintaining inventory of cleaning supplies. The supervisor also handles training, quality control, and reports to management on operational efficiency. Strong leadership and organizational skills are essential for success in this position.

What you will be doing:

• Provide supervision to Reservations team to ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals
• Ensure information provided to guests is accurate and individualized
• Attend to all guest queries in a prompt, professional manner to ensure a high level of guest satisfaction
• Coach Reservations Agent in areas of up-selling, cross-selling and ongoing skill set knowledge
• Monitor day-to-day operations to ensure call volumes are managed in the most efficient manner possible, administrative duties are completed and productivity is maximized
• Assist Reservations Manager in preparing daily, weekly and monthly reports
• Assist in the coordination of new rate offers including rate building, determining operational flows, communicating offers to the hotel community, and deficiency testing
• Ensure smooth shift changes with proper pass-on to the next shift

Restaurant Supervisor
(A New, Revamped Dining Experience by Michelin-star Chef)

Fairmont Jakarta is reopening one of its restaurants as an ambitious new establishment with a visionary goal of achieving Michelin star status. We aim to provide an exceptional dining experience that combines outstanding culinary artistry with impeccable service. As we embark on this exciting journey, we seek a dynamic and dedicated Restaurant Supervisor to help lead our team and set the standard for excellence.

The Restaurant Supervisor will be responsible for overseeing the daily operations of our restaurant to ensure an extraordinary dining experience for our guests. This role involves managing front-of-house staff, maintaining high service standards, and contributing to the development of our restaurant’s reputation as a top dining destination.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Supervise and coordinate daily restaurant operations, ensuring smooth and efficient service.
• Monitor and maintain high standards of cleanliness, organization, and presentation in all dining areas.
• Manage inventory levels, order supplies, and ensure proper stock rotation and storage.
• Greet and interact with guests, addressing their needs and concerns promptly and professionally.
• Oversee the quality of service provided by staff, ensuring it meets or exceeds standards.
• Handle guest complaints and feedback with tact and resolution, striving for complete guest satisfaction.
• Train, supervise, and motivate front-of-house staff, including servers, hosts, and bartenders.
• Create and manage staff schedules, ensuring adequate coverage for peak times and special events.
• Implement and uphold service protocols and standards
• Collaborate with the kitchen team to ensure seamless communication and coordination during service.
• Enforce company policies and procedures, including those related to employee conduct and operational practices.
• Maintain records related to safety inspections, employee training, and other compliance matters.

• Assist in leading, mentoring and training in Operations
• Ensure brand standards are maintained

• Responsible for the smooth functioning and coordination of vendors for Guest Internet, Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems, and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall, and VPN applications.
• Manage leadership in the establishment of project scope, technical strategy, cost, budget, and staff support requirements with new IT initiatives.