Total 7 public relations officer job vacancies in Indonesia

• To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.
• To examine both quality and quantity of goods received in coordination with related Department Heads before accepting delivery.
• To ensure that goods are promptly moved to Stores or the concerned department once received.
• To ensure that outgoing goods (returned item) are properly documented and accounted for.
• To coordinate with Purchasing Department in regards to delivery issues and closely monitor for pending or partial deliveries.
• To ensure that all goods received are accurately posted in system on daily basis and submit Daily Receiving Report to Cost Controller.
• To be responsible for recording and distributing reports as required.
• Assists in maintaining the cleanliness of the receiving area. 

• Expedite the delivery of purchase orders 

• Assist in preparing requests for quotations  

• Obtain competitive pricing (at least 3 Bids) for specifications as directed 

• Prepare budget shells from designer specifications 

• Prepare reports such as bid summaries 

• Close project files and maintain project storage log 

• Maintain disclaimers, credit applications and vendor information 

• Able to maintain Hazard Analysis Critical Control Point (HACCP) standard at all levels, from sourcing of products to storage 

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions 
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area 
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager 

• Perform check IN/OUT of guests using Opera cloud.
• Welcome and greet guests, answer inquiries and incoming calls.
• Prepare occupancy and guests report
• Maintain group and individual arrival report daily.
• Inform guests of hotel rates and services and create/cancel/confirm reservations.
• Provide information about our hotel, available rooms, rates and amenities
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

The Guest Experience Officer ensures the delivery of exceptional and personalized guest experiences, reflecting the hotel's commitment to luxury and hospitality. As a key member of the guest relations team, the Guest Experience Officer actively engages with guests, anticipating their needs, and providing unparalleled service throughout their stay. They cultivate meaningful relationships with guests, create bespoke itineraries, and curate unique experiences that cater to individual preferences. By consistently exceeding guest expectations, addressing inquiries, and resolving concerns with finesse, the Guest Experience Officer plays a pivotal role in fostering guest loyalty and upholding the hotel's esteemed reputation within the international chain as a premier destination for discerning travelers.

Your team and working environment:

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Public Area Supervisor
Reliable and engaging. As a Public Area Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service