Total 8 job vacancies by AccorHotel

The Chef de Partie oversees the section or station within the kitchen, ensuring the smooth and efficient operation of that area. The Chef de Partie is responsible for the preparation, cooking, and presentation of food items according to established recipes and quality standards. They play a crucial role in maintaining the culinary excellence of the hotel by executing culinary techniques, adhering to portion control guidelines, and ensuring consistent taste and presentation. The Chef de Partie also collaborates with the culinary team to contribute to menu development, assists in maintaining kitchen hygiene and safety standards, and supports the training and development of junior kitchen staff. This position requires strong culinary skills, attention to detail, and the ability to work well under pressure to deliver exceptional dining experiences to guests.

Marketing Communications Manager plays a crucial role in orchestrating and implementing the hotel's marketing strategies to enhance its brand image and drive revenue. This position is responsible for developing and executing comprehensive marketing campaigns and communication initiatives, targeting both potential and existing high-end clientele. The Marketing Communications Manager collaborates with various departments to ensure consistent and compelling messaging across all channels, including digital platforms, social media, print, and events. By leveraging their expertise in luxury hospitality and market trends, they aim to position the hotel as a premier destination, fostering customer loyalty and increasing overall brand recognition within the competitive hospitality industry.

The All Day Dining Hostess serves a crucial role in ensuring exceptional guest experiences. They provide warm, professional, and personalized service to guests visiting the hotel's all-day dining restaurant. They act as the first point of contact for guests, warmly welcoming them, managing reservations, and guiding them to their tables. With a keen eye for detail, the hostess ensures the smooth flow of dining operations, coordinating with the culinary and service teams to deliver impeccable service. They possess excellent communication skills and possess in-depth knowledge of the hotel's dining offerings, ensuring guests receive personalized recommendations and assistance. By embodying the hotel's commitment to luxury and hospitality, the All Day Dining Hostess contributes to creating memorable dining experiences that exceed guests' expectations and solidify the hotel's reputation as a top destination for discerning travelers.

Operation

• Assign in detail, specific duties to all employees under his/her supervision and instructs them in their work
• Ensure personal cleanliness and proper deportment of all team members
• Work closely with the Executive Chef in determining quality and quantity of food materials used with a view of eliminating wastage
• Discuss with the Executive Chef and recommends menu price adjustments
• Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.
• Ensure that all equipment and perishable items are stored in its designated place and is done in the most hygienic manner
• Prevent the use of contaminated products in any phase of food preparation and prevent colleagues who are ill or suffering from an infection from taking part in the preparation or handling of food
• Suggest new recipe/products which may improve quality of food or lower food cost
• Check the maintenance of all kitchen equipment
• Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to

Team Management

• Motivate, supervise and discipline team members to ensure their capabilities and degree of professionalism meet the needs of guests and the organization
• Interview, select and recruit team members
• Identify and develop team members with potential
• Conduct performance review with the team
• Develop, conduct and maintain records of all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be well versed in hotel fire & life safety/emergency procedures
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the assigned by the Management

What you will be doing:

• Adhere to the Spa Policy & Standard Operating Procedures manual
• Manage the operations and efficiency of the wellness facilities
• Support strategic initiatives for the spa and wellness areas applicable to the hotel to help market the overall well-being offer / product
• Training and Coaching of reception and spa attendant
• Schedule treatment bookings and ensure smooth operation of the reception
• Maintaining a high level of professionalism in all aspects of the job

What you will be doing:

• Responsible for implementing safety & security operation to standards and quality 
• Responsible for assisting the Assistant Security Manager in the planning, coordination, organization, staff supervision and quality control for the security operational in order to effect optimum protection of guest, employee and hotel assets
• Responsible for day to day security operation through the effective and efficient of security officers
• Ensure that the hotel and department standards are strictly maintained
• Facilitate effective and reliable communication across all team members / security officers including handovers to next shift supervisors
• Ensures that all security officers are strictly complied with the standards, policies and procedures established by the department
• Strictly monitor, maintain and enhance security officer performance standards

This position is to assist Assistant Chief Engineer during daily operation within Engineering 

What you will be doing:

• Provide advice to ACE of all aspects the maintenance support, environmental controls and operational efficiency of the property
• Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems
• Responsible for the proper organization and functioning of the energy management function of the POMEC Department
• Recycles where-ever possible and enforces cost saving

Front Office Operation

• Assist guests with check in and checkout, as well as other cashiering duties
• Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary
• Welcome guests on arrival, register and issue room keys according to departmental standards and procedures
• Ensure that members consistently receive all benefits, and repeat guests and other VIP’s receive special recognition and service. Prepare and send welcome cards and amenities to room prior to guest arrival
• Liaise closely with other relevant departments to ensure that guests requests and needs are met
• Update and maintain repeat guest history system
• Promote Inter-Hotel sales and in-house facilities according to departmental standards to maximize revenue
• Handle guests’ complaints and comments tactfully and efficiently
• Handling guests’ mails, messages, and answering of phone calls
• Maintain the privacy and confidentiality of all guests by ensuring that no details of the guests are disclosed
• Be vigilant in regard to in-house credit matters and act upon any discrepancies
• Alert Security or Duty Manager of suspicious looking person(s) / articles

Other Responsibilities

• Maintain complete knowledge of all food & beverage services, outlets and hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel