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Surabaya / AccorHotel

Customer relationsEnsures that team organization remains flexible and ready to meet customer needs.Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.Professional Techniques / ProductionThe Sales Administrator performs its duties within the framework defined by the chain and hotel...

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Night Manager

Surabaya / AccorHotel

Oversee the night operations of the hotel, ensuring a smooth and efficient service for all guests.Manage and support the night staff, including front desk and security.Handle guest inquiries, complaints, and emergencies, ensuring timely resolution and maintaining a high standard of customer service.Conduct nightly audits, including cash handling, e...

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Cluster Reservation Manager / Assistant

Surabaya / AccorHotel

Identifies new reservations sales business to achieve personal and property revenue goals.Understands the overall market, including competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.Closes the best opportunities for the property based on market conditions and property needs.Monitors sa...

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Banquet Attendant

Surabaya / AccorHotel

Assist with the setup and breakdown of banquet events, including arranging tables, chairs, linens, and other required items.Serve food and beverages during events, ensuring prompt and courteous service.Monitor guest needs during events and respond to requests in a timely manner.Maintain cleanliness and organization of banquet areas throughout the e...

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Cluster Night Manager

Surabaya / AccorHotel

Assists all area in daily night shift operation within 3 (three) hotels. Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all operation standards are in place.To solve any operation issued during night shift.

Full-time

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F&B Attendant

Surabaya / AccorHotel

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.What you will be doing:Assist guests regarding menu items in an informative and helpful wayHave full knowledge of beverag...

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Sous Chef

Surabaya / AccorHotel

Supervise the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food & Beverage department profit.Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.Execute inspections of physical aspect the food preparation areas.

Full-time

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Assistant Food & Beverage Manager

Surabaya / AccorHotel

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.* Confers with management on reports, forecasts, budget policy and future planning.

Full-time

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Front Desk Agent

Surabaya / AccorHotel

To be available at all times to deliver service beyond expectation.Maintain the positive appearance, proper grooming and keeps tidy.Responsible for smooth check-in, check-out, posting all transactions and reporting.

Full-time

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Housekeeping Supervisor

Surabaya / AccorHotel

To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotelTo supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to sta...

Full-time

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Cluster Talent & Culture Administrator

Surabaya / AccorHotel

Organize and maintain personnel recordsUpdate internal databases (e.g. record sick or maternity leave)Prepare HR documents, like employment contracts and new hire guidesLiaise with external partners, like insurance vendors, and ensure legal complianceCreate regular reports and presentations on HR metrics (e.g. turnover rates)Answer employees querie...

Full-time

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Cluster Security Manager

Surabaya / AccorHotel

Responsible for the entire operation, staff and equipment of the Security Department.Delegate to supervise the entire manager section within the Department, and to assist them in preparing work schedules.Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

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Cluster Chef de Partie

Surabaya / AccorHotel

Supervise the function of all kitchen employees, facilities and costs, hence contributes to maximizing the overall Food & Beverage department profit.Responsible for the production, preparation and presentation of all food items, to ensure highest quality at all times.Execute inspections of physical aspect the food preparation areas.

Full-time

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Engineering Supervisor

Surabaya / AccorHotel

Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.Helps in preventive maintenance planning and gives practical advised.Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

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Duty Manager

Surabaya / AccorHotel

Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all rooms/suites assigned for VIPs are in order and the respe...

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Duty Manager

Surabaya / AccorHotel

Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all rooms/suites assigned for VIPs are in order and the respe...

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Cluster Chef de Partie

Surabaya / AccorHotel

He/She is responsible for the preparation, cooking, and presentation of food items according to established recipes and quality standards. They play a crucial role in maintaining the culinary excellence of the hotel by executing culinary techniques, adhering to portion control guidelines, and ensuring consistent taste and presentation. The Chef de...

Full-time

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Front Desk Agent

Surabaya / AccorHotel

To be available at all times to deliver service beyond expectation.Maintain the positive appearance, proper grooming and keeps tidy.Responsible for smooth check-in, check-out, posting all transactions and reporting.

Full-time

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Engineering Supervisor

Surabaya / AccorHotel

Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.Helps in preventive maintenance planning and gives practical advised.Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

Full-time

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Duty Manager

Surabaya / AccorHotel

Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all rooms/suites assigned for VIPs are in order and the respe...

Full-time

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Housekeeping Supervisor

Surabaya / AccorHotel

Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all rooms/suites assigned for VIPs are in order and the respe...

Full-time

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Duty Manager

Surabaya / AccorHotel

Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.Checks and ensures that all rooms/suites assigned for VIPs are in order and the respe...

Full-time

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Sous Chef

Surabaya / AccorHotel

Reporting to the Executive Chef, the Sous Chef plays a vital role in upholding the culinary standards, ensuring the delivery of exceptional dining experiences to guests. They assist in menu planning, food preparation, and kitchen management, working closely with the kitchen team to maintain high-quality standards, consistency, and efficiency. The S...

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Cluster Security Manager

Surabaya / AccorHotel

•Assists the Management, employees, and guests in every way that is consistent with the protection and prevention objectives.•Conduct ALERT program to educate employees on how to effectively respond to emergencies and incidents.•Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Ho...

Full-time

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Cluster Hotel Manager

Surabaya / AccorHotel

•Support the annual budgeting process and financial forecast for the operations departments•Manage performance issues that arise within the operational departments. Train, develop, coach and counsel, conduct performance evaluations and resolve problems of departmental team members and managers•Develop, recommend, implement and manage the operationa...

Full-time

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Total 26 job vacancies by AccorHotel